Hello everyone!
Welcome back to another week of Kaizen.
In this post, we will discuss inserting, updating, and deleting a Sales Order via an API.
What is a Sales Order?
A Sales Order is a document sent to your customers to confirm the items and prices of a sale. It is usually created after a quote is accepted by your customers, and your items are ready to be shipped or delivered to them.
Getting a Sales Order
Request URL: {api-domain}/crm/v2/Sales_Orders (or)
{api-domain}/crm/v2/Sales_Orders/ {record_id}
Request Method: GET
Sample Response

Creating a Sales Order
Request URL: {api-domain}/crm/v2/Sales_Orders
Request Method: POST
Sample Input
{
"data": [
{
"Account_Name": {
"id": "3652397000000624046"
},
"Subject": "SO Kaizen 53",
"Product_Details": [
{
"product": {
"id": "3652397000000416001"
},
"quantity": 10,
"Discount": 20,
"Unit Price": 1000,
"line_tax": [
{
"percentage": 10,
"name": "Sales Tax"
},
{
"percentage": 1,
"name": "VAT"
}
]
}
]
}
]
}
|
Request JSON
Key
| Description
|
Account_Name
Mandatory, JSON object
| The record ID of the account you want to associate the sales order with. Use the Get Records API to fetch the Account_Name. |
| The subject line of your sales order.
|
Product_Details
Mandatory, JSON array
| |
Owner
Optional, JSON object
| The record ID of the owner you want to assign this sales order record to. Use the Get Users API to fetch the owner's details. |
Deal_Name
Optional, JSON object
| The record ID of the deal you want to associate with this sales order. Use the Get Records API to fetch the Deal_Name. |
Quote_Name
Optional, JSON object
| The record ID of the quote that is associated with the sales order.
|
Contact_Name
Optional, JSON object
| The record ID of the contact you want to associate with the sales order. Use the Get Records API to fetch the Contact_Name. |
Discount
Optional, integer
| The discount you want to offer on the sales order.
|
Description
Optional, string
| A description of the sales order.
|
Customer_No
Optional, string
| The customer number that you are generating the sales order for. This is for your own internal reference.
|
| The tax you want to apply for the sales order (this is different from the tax inside the product details section, which pertains to the taxes levied on that product).
|
Carrier
Optional, string
| The name of the carrier that will ship the sales order. You can get the possible values through the Fields Metadata API. |
Sales_Commission
Optional, integer
| The commission that is applicable for the sale.
|
| The date in the yyyy-mm-dd format on which the sales order is due.
|
Adjustment
Optional, integer
| The adjustment in the sale, if any, that is added to the grand total of that product.
|
Terms_and_Conditions
Optional, string
| The terms and conditions of the sales order, if any.
|
Excise_Duty
Optional, integer
| The excise duty levied on the sale of the product, if any.
|
$line_tax
Optional, JSON array
| |
| The status of the sales order. You can get the possible values through the Fields Metadata API. |
Apart from the above keys, you can also specify the keys about the billing and shipping details. Go to Setup > Developer Space > APIs > API Names > Sales Orders to know the API names of these fields. You can also use the Fields Metadata API.
Sample Response
Note
- You can insert a maximum of 100 sales orders in an API call.
- You can associate up to 200 products with a sales order. Add a JSON object for each product in the Product_Details section.
Updating a Sales Order
Request URL: {api-domain}/crm/v2/Sales_Orders/record_id (or)
{api-domain}/crm/v2/Sales_Orders (with record IDs in the input body)
Request Method: PUT
Sample Input
In this example, we have updated the product associated with the sales order.
Sample Response
Note
Deleting a Sales Order
Request URL: {api-domain}/crm/v2/Sales_Orders/{record_id} (or)
{api-domain}/crm/v2/Sales_Orders?ids=record_id1,record_id2
Request Method: DELETE
Sample Response
Note
You can delete a maximum of 100 sales orders in a single API call.
We hope you found this post useful. Let us know your questions and feedback in the comments section, or write to us at
support@zohocrm.com.
Cheers!
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