In the logistics industry, the quality of service is something that cannot be shown to others unless they experience it.
Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.
The usual route which firms in logistics took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.
A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.
In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.
Do you really need an attractive appointment scheduling site for your company?
It is important to present your brand in the best possible way when you run a company so that not only do you keep your current customers satisfied, but also help to turn those potential customers into new ones.
Today an enticing online experience among small businesses is undervalued in many ways. Also, for scheduling sites this experience gives the customer a sense of consistency and trustworthiness in the internet-centric world of today.
It is therefore crucial that you design your scheduling site properly so that you can offer your customers the best internet experience which is both easy and appealing simultaneously.
Certain rules and guidelines need to be followed while doing this. But why?
Every sector follows a certain language of design. If you take a group of organizations in the same field, you will find that the way they have their websites built will have some similarities.
That is because the design language plays a substantial role in creatively expressing an organization’s values. For example, on their websites, pharmaceutical firms use white, green and blue as these are the colors most associated with the industry.
Similarly, we do need to use a certain mix of colors on our websites. In fact, that is what the clients want to see on their web sites, and that is what shows you know what you are doing.
In fact, a well-designed web site would prove that you have taken the initiative to create such an image that would certainly please your customers. Be it
Beauty,
Photography,
Education or any
other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.
This guide will provide an overview of what you need to know while designing your appointment scheduling site in the logistics industry. If you need an in-depth guide covering every step of the process, we have a
guide made for that very purpose.
All right, so, how should you go about making an appointment scheduling site?
Your scheduling site will include all your client wants to arrange time with your company. This will include all the information they need to know, and be quick and comfortable for them to book a time slot.
The scheduling site architecture and style should not be too different from your website, simply because it does not form a single visual theme for your company.
In the background image of your scheduling site, there should not be much going on since it brings too many elements into your scheduling site. This results in your scheduling site is too cluttered and causing your clients to try to waste too much time on your website trying to complete a scheduling that would not be a good experience.
We would recommend that you test a scheduling after designing your website from top to bottom so that you can find the finest details on your scheduling site which might not be essential. Doing all of this would certainly boost the customers online reservation experience.
The best place to start is your background image.
We would recommend you look at websites of other logistics firms on the internet before we get going with this. Between them all you can see certain parallels.
One thing you are sure to note is that all of them would regularly use a selection of colors. This is something that is key to building your customers an enticing scheduling site.
Photos of consumers using your product are very enticing even for the business when it comes to blogs and marketing content. Therefore, if you have any photos from your establishment that can be seen on the scheduling list, it will be wonderful.
You can also get some from websites like Unsplash if you do not have anything like that. Further information on how to get background photos for you is given on the guide we mentioned earlier.
The color scheme you will be using affects your background picture as well. You will have the color scheme on your company website.
Just look at your website and address this question with a selection of colors:
- Which colors are the most used on your establishment's website?
If you have at least two colors from your site, this is the color scheme we would recommend on your background picture to go ahead. You should have these colors in mind when searching for background pictures, so that you can give priority to the ones that have these on them.
This will mean that the website and scheduling site are handled alike, and as consumers move from the website to the scheduling site it will look really consistent.
Just ensure that the picture you use on your background does not have too many features or objects on it, because it will make it more difficult to read the text that will show on top of it. Additionally, if you need to place the company mark on the background image itself, you would need to use other graphic design software from third parties to do so.
What about the other things on your site, then?
Remember the color scheme we got from your website? That is the exact one we are going to use as well to apply colors to our site.
Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your scheduling site: Background Color, Text Color, Color button and the Text Color button.
Ensure that the color you add blends well with the background area behind it when adding color to each area. This way, you can also facilitate effective visibility of both the elements and the background.
It refers in particular to the text on the website and is of high importance because it can contain details that the clients need to know when they book a time slot on the web. From your color scheme, you can try out different colors for your text and select the one that is more readable on your website.
In case you do not find such a color, you can always go white as white is a neutral color and can go with any mix. Keeping identical advice in mind, check out different site variations and opt for one that you think is the best.
The text on your site is probably the most powerful part.
The text above the buttons is the place to have a few punchy one-liners for your post. You may also use the same area to remind consumers of something they would need to learn before they book the time slots.
Mind that you can rely on them to read it before going over the buttons because the text is above the buttons. If you think the space provided for the text is not sufficient, you can also edit the context with other graphic editing software to include a small amount of information.
After each edit you make when creating your scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing your scheduling site's live preview. This way you can tweak the template while you start to modify and update the different sections of the scheduling site.
Is that everything that you need to do? Not quite!
Get opinions from others after your work is done by showing them your site. Many times, we get carried away with our design that we can sometimes add to our product certain elements which are unnecessary or irrelevant.
It is also important that you get feedback from people you trust, such as peers, friends or relatives, who can assess your work and have recommendations that could or could not enhance your scheduling site.
Once you have rolled out your scheduling site, get your customers feedback and ask them to suggest any improvements that might be made from their perspective. Not only does this act offer you details that you can use to enhance your service, but it also lets consumers feel comfortable when asking for their input as it makes them think that you care for the quality of your company.
This will only be a long-term value to you as it will also help create customer loyalty to your establishment and services.
We hope you find this guide helpful to you. Please share this with someone you know would take advantage of this tutorial. Let us know, once again, about any questions you may have via the comments sections below.
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