Tip #21: Increase user engagement using dynamic email content and attachments in Orchestly

Tip #21: Increase user engagement using dynamic email content and attachments in Orchestly



Businesses often send out bulk emails like weekly newsletters, monthly event updates, promotional emails, surveys, beta access emails, product reviews, seasonal greetings, and so on. Even as the gist of these emails remain constant for all recipients, personalizations capture the audience’s attention and help brands connect with them.
 
Orchestly’s email templates allows you to draft and send dynamic emails with personalized content and attachments to internal and external users. Email templates can be configured with dynamic job details by inserting job fields as placeholders and dynamic attachments using file and attachment fields. Also, Orchestly’s integration with Zoho Writer allows you to attach dynamically customized documents to emails templates.
 
Along with personalizing the emails, you can also trigger automated emails by associating them with blueprints or business rules in Orchestly.
 
Here’s an example of how an HR team uses Orchestly’s email templates to send out offer letters. 



The email template is then configured in the After section of blueprint, to be triggered automatically when the blueprint transition Select is performed.



Let us know if this feature is helpful for your business. Also, do email our support team if you'd like to gain early access to Zoho Writer's integration with Orchestly.
 
Visit our help center to get detailed insights into Orchestly. Explore our Tutorials and Short help videos to familiarize individual features and on-board faster.  
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    • Tip #21: Increase user engagement using dynamic email content and attachments in Orchestly

      Businesses often send out bulk emails like weekly newsletters, monthly event updates, promotional emails, surveys, beta access emails, product reviews, seasonal greetings, and so on. Even as the gist of these emails remain constant for all recipients, personalizations capture the audience’s attention and help brands connect with them.   Orchestly’s email templates allows you to draft and send dynamic emails with personalized content and attachments to internal and external users. Email templates
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