Add the ability to view number of hours planned for a workorder while in the Dispatch Console

Hi Zoho,

When dispatching a work order through the Dispatch Console, there's currently no way to view the number of planned hours for the service tasks associated with that specific work order. Having to click into the details each time to check planned hours is quite cumbersome.

As seen below, the dispatcher should click on "detail" in order to view the number of hours planned per service task.

Same thing while creating a Service Appointment, if we took the time to link service tasks to a service item line, it would be great if the estimated hours or those task could influence the start/end time of the appointment : 

Appreciate your assistance on this!

• Topic Participants

• Joël

• Latha Velu

  

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