Check Contacts for scheduled calls
HI guys! I really hope sonmeone can help, I am battling with the logic of my code. Here is the use case scenarion, we heavily use the call smodule in ZOHO, i have a workflow that triggers and schedules calls dependinf on the outcome of a call. We have
client based application errors while making a post request
hi, I have made a client based application and i have got access token also but when i use to in my code on header section it gives this error do i need to have any other token also? in documentation for client based application there are steps for access
Global function in client script
Hi, I was wondering of there is a way to have a global function/variable in client script so we can use it in different client script events ? Lets say I want a function to be run in a value changed in 10 different fields and in different modules.
Popup de preenchimento obrigatório
Boa noite É possível criar um pop-up de preenchimento obrigatório? Neste caso se eu tiver um campo data e o utilizador o quiser alterar, aparecer um popup a pedir o motivo pela qual quer alterar a data e guardar o mesmo nas notas. Se me pudessem ajudar
Lightspeed Retail POS Integration?
Hello, I saw an abandoned/unanswered question from 2 years ago about POS integrations, so I'm hoping this one is more successful! Does anyone have any insight/info/ideas related to integrating Zoho CRM with POS systems such as Lightspeed Retail? I'm imagining
ZOho CRM API endpoint to fetch Notes.not working.
Hello with reference to the documentations given for the notes https://www.zoho.com/crm/developer/docs/api/v5/get-notes.html The API looks pretty simple and PUT andd GET should work. i was able to create the access token and it looked fine. but when i
Kaizen #122 - Data Synchronization using Bulk Read and Notification APIs
Hello everyone! Welcome back to yet another insightful post in our Kaizen series. Consider that your organization is involved in selling laptops. Your sales team uses Zoho CRM for their daily activities, managing Leads, Deals, and inventory modules, whereas
Zoho CRM SDK: Is "domain_name" stable?
Hi everyone! The ZOHO.CRM.CONFIG.getOrgInfo() call from the JS SDK returns an object that has a "domain_name" field. Is this value stable or is it possible that in the future somehow it will change? I would like to use it to find if I'm running in production
client script to validate custom field
I'm new to Zoho CRM. I'm trying to solve a problem. Here is my pseudo code create a new deal serial_number = user input check serial number (user input) against serial number in all records in product module if serial number (user input) not found in
How to get values from a Subform when use ZDK.Apps.CRM.Sales_Orders.fetchById ( Deluge Client Script)
Hi Folks, I´m working with two modules Sales Orders and Cases, and I´m needing get from Cases Form the values recorded in the field product_description located in a subform Product_Details in Sales Order module to do a comparation . I´m using this piece
How to get ID of the CRM record created in Client Script
Hi! How to get ID of the CRM record created in Client Script? New record created successfully, but I can't get data from the var resp: var module = new ZDK.Apps.CRM.Contacts(); module.Name = "Test Name"; ... var resp = module.create(); log(resp); //in
Zoho CRM: sandbox-aware Webhook
Hi everyone! I need to configure a Webhook that somehow changes if it's being called in a production environment or in a sandbox. Is there a way to do this? For example, definining "URL to notify" as "https://my.company.com/$environment" I'd like to do
Wizard Client Scripts Don't work on Mobile App
I have created client scripts for a Wizard create page. The scripts work fine on the browser, but on the mobile app they don't work. Client scripts on standard create pages, and edit pages work as expected on the mobile app. It's just wizard pages that
Styling UI components for Widgets
Hi everyone! We're building a Widget that should ask the user for some information. Is there a recommended way to style UI components so that they look similar to the ones used by Zoho?
Use client- script to get the data id for multiple selection
After selecting data in multiple selections, I found that there was an array object called selectid, but it was not included in the packaged SDK. We were unable to obtain which data had been selected, resulting in no way to filter the corresponding data
How to extract multi lookup field data
Hi I have a multi lookup field in the Deals module of Zoho CRM which is looking up to the Contact module. Is it possible to extract the contact associated to each deal from that multi lookup field via a custom function? Can anyone share a sample code
Workflow trigger not working with Zoho Forms
Hi there, I'm utilizing Zoho Forms to create a custom module in Zoho called "Discovery". It's working as expected. On this "Discovery" I have a field with a drop down with the options of Yes or No. If that field is Yes, a case should be created. It is
Client Script - On Field Update Event
I am trying create a Client Script that would run when a field is updated. But the only available event option is onBeforeUpdate. I need an onAfterUpdate kind of event so I have the latest value of the updated field. How can I accomplish this? Thank
Adding a button that asks for details
Hi everyone! we would like to add a "Ask for a quote" button to our Deals Detail page. This button should show a form that asks a few details and then sends the values to an endpoint exposed by our ERP. What is the recommended way to achieve this? Thanks
Triggers workflow rules when restoring from the Recycle Bin
Hello, Currently, I can run a function in a workflow rule when I delete a record, but I can't run anything when I restore it from the Recycle Bin. I have set a function in my workflow rule that recalculates the amount when a record is deleted. However,
Please, one complete Circuit example of getting a CRM record and updating some fields
Please, One complete Circuit example of getting a CRM record and updating some fields. The example you provide for “commission calculation” is insufficient to use as a starting place for my own circuit. I’m always willing to first use published documentation,
How to use workdrive api in crm widget?
Is there a way to integrate WorkDrive API into a CRM widget? I'm currently developing a widget for the CRM platform and utilizing the JS SDK as detailed here: JS SDK Documentation. My goal is to create a new directory in WorkDrive for each account and
Zoho CRM API 2.0 with OAuth 2.0 invalid code
For the 2nd step, https://accounts.zoho.com/oauth/v2/token . I am ALWAYS getting the error ""error": "invalid_code"". Any idea on what may have caused this?
Get the Error "OAUTH_SCOPE_MISMATCH"
Hello, in every case i will get Data from the New OAuth2.0 CRM API i get the error "OAUTH_SCOPE_MISMATCH" Example call/response out of postman what am I doing wrong? The oauthtoken works fine, because i get the Error "INVALID_TOKEN" if i change it...
JSON return empty owner
Hello, I have used both CURL and PHP SDK version 4. I noticed that CURL returns JSON response completely while PHP SDK misses the owner and other nested objects. Is there a way for SDK to return the same response as the CURL version?
How do I insert a record with an external ID?
Request header: X-EXTERNAL: Potentials.Subscription_Id Request body: { "data": [ { "id": "385551000026301022", "Subscription_Id": "cc49c2cf-dc69-4ae7-a42e-c8c3a0d59fa2_1" } ] } (I've omitted some other fields for confidentiality) Response body: { "code":
API for Zoho CRM "Make this an online meeting" option
Zoho CRM offers a great feature when "manually" creating a meeting to select a checkbox "Make this an online meeting" and if you have a virtual platform setup in CRM (e.g., Zoom), the CRM will create a meeting in Zoom and send the meeting info (and virtual
Access Service Desk requests using Zoho API by generating code, auth token, and searching requests using python - OAuth2.0
Hello Zoho Community, I am new to python and I am working on accessing Zoho API for an Automation flow, specifically I am looking to search for a specific service desk requests based on a search criteria (Subject of a request) . Below are the issues faced
Audit Log via API
Is it possible to fetch an audit log .csv file through a ZoHo CRM REST API instead of manually, through a dashboard? If not, is there another way to fetch user activities through the official API?
Sandbox API not working
According to https://help.zoho.com/portal/community/topic/api-has-a-sandbox-environment the ZohoCRM Sandbox API can be accessed at https://crmsandbox.zoho.com I am finding, however, that api calls made to this sandbox address returns an HTML document
API has a sandbox environment?
Hello! I've need do some unit tests and I think that is better call the API into a sandbox environment. It's exists? Which is it endpoint? Thanks!
Kaizen #118 - Mass Delete Records Across Modules (Part II)
Hey there! Welcome back to yet another insightful post in our Kaizen series! Picking up the thread from our last post, let's explore how to automate the process of mass deleting child records directly from the parent record's details page. This approach
How to insert a new row into a sub-form through deluge?
I have a form where I'm trying to insert a new row into a subform through deluge. I know in general how it's supposed to work but there's a problem that I'm running into. newItem = Map(); newOrder.put("Product_Name", "Test Name"); So I created a map
Kaizen #117 - Mass Delete Records Across Modules (Part I)
Season's greetings to our coding enthusiasts! Let us code our way into the festive spirit with another insightful post in our Kaizen series! In this post, we will explore the process of creating a custom button using functions on the records' detail page.
Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?
We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
Merge via API endpoint?
Hi Zoho team, I'm pretty sure this doesn't exist but I wanted to make sure. I'm creating a duplicate cleansing integration and need to know if there's a merge endpoint in Zoho CRM API. Looking at the docs there is nothing like this but is there any undocumented
Host your web and mobile apps of Zoho CRM in Catalyst
Hello everyone! We are happy to inform you that the web and mobile applications you build on top of Zoho CRM can now be hosted on the robust microservice framework platform, Catalyst. Our help documents give you an understanding of building and hosting
Reference or Disable the cancel button in editing
Hello, I'm having an issue. I created a button with the function to switch from one module to another, and when this action is completed, it opens the record in edit mode with the information already filled in. However, when I click on the cancel button,
Download attachments in contacts notes section in CRM with API
Hi team, I am trying to download attachments stored in my CRM contacts notes section with the API. I am able to identify the attachment_id for a contact in the notes section by using: {api-domain}/crm/{version}/{module_api_name}/{record_id}/Notes and
How to use Multi Select Field in formulas
Hi, In my deals module I have a multi select field called products. It contains Product 1 , Product 2 , Product 3 I am trying to create a formula field to check if "product 1" is selected . May I know in zoho crm which formula do i use? I have tried Contains
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