554 5.2.3 MailPolicy violation
I'm trying to help my client send emails from @critech.com to support@zohomail.com. However, they are failing with: host mx.zohomail.com[xxx.xxx.xxx.xxx] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes I do not see why critech.com emails are being rejected - please advise how I should solve this issue. Thanks.
Synchronizing with OUTLOOK
How do I set-up my Soho account with Outlook? I have tried to add my account but it won't accept it.
Emails going to spam in Gmail
Hi, I have a problem with a client of ours when he sends emails to Gmail recipients, it arrives as spam. I checked the email information, then did a search on https://mxtoolbox.com and your IP, 135.84.80.218, is blacklisted. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a135.84.80.194&run=toolpage# Please, I need this issue resolved.
Email Failure 55o Verification Failed No Such user Here
I can not send or receive any email at the moment and appears to be for the last two days, i rely on this for work as it they are the email addresses for my business. Can you please look nto this urgently and let me know whats can be done. SkyQ@thorpesaerials.co.uk
IMAP or POP configuration error
Hi, I've tried to add my ZOHO mail account to MS Outlook and the setup fails every time due to no response from incoming mail server. I've got IMAP, POP and sync access activated, used the correct server address and configurations and even tried to setup individual password for my e-mail client yet all my efforts ended up in vain. Please help me on how to correctly configure my mail to MS Outlook 365.
ResponseCode 421, Host not reachable
LS, I am getting the error ResponseCode 421, Host not reachable. That is odd, since on other domains, I can mail these people without a problem. I have MX records set correctly, and only zoho MX records, I see not issue with the set-up. can you help? regards Edwin
Bulk Emails using Excel
Hello Zoho, We want it to send bulk emails which is already entered in excel, how can we send mails to all clients at at time and is it possible to send email with specific name taken from excel and shoot out a mail to the respected reciepient.
How do i change the name showing when i send an email
I have trouble changing the name that appears on the poeple i am emailing. I put a nickname and poeple are receiving this nickname when they receive an email from me. Does anyone knows how to change that please ?
Ask the experts 19: Attachments in Zoho Mail
Email remains undefeated as the preferred official mode of communication for most organizations. Sending and receiving numerous documents through mail on a daily basis becomes inevitable. Which makes "Please find attached", one of the most frequently used phrases in our emails. In this month's Ask the Experts, we will explore the following topics to help you use attachments in Zoho Mail efficiently: Huge Attachment Zoho WorkDrive attachments Adding attachments from different sources Attachment
In Retry Queue
Hi Zoho Team, We having a problem since August 27 and they are this. Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically. THU, 29 AUG 2019 13:35:51 +0800Error details ppsi.adminppsi.admin@pierreandpaulinc.com Please how to fix this Jossele Cruz Garcia IT -Associate Pierre and Paul Solutions Inc.
Future email set for 10 year
Dear Sur / Madam, How to set future email for 10 year and birthday reminder and wihes
Email name
Hello, I created an email name that appears when I log in but once my email uploads, the name appears differently and the email address I used to sign up is now apart of the email name. Can this problem be fixed?
Sync company email with Zoho
Hi! I would like to know if it is possible to do the following. There is a common company email address, which is only used to cc or bcc personally sent emails there. It happens that this is the same email address the current zoho account is created with. We would like these cc-d or bbc-d emails to be listed in Zoho, if we go to the account page of the corresponding recipients. Can it be achieved somehow? Many thanks!
Cannot sent or receive from another domain
Hi Why I can only send and receive e-mail from the domain that I registered. But I can't send or receive from another domain ??
Email attachments not downloading
Hi Im using Mail Version 16005 If i recieved and email with attchement i can see them on my phone but on the computer does not show. i have to resent email to my personal account that i used as well with mail and then i can see the attachments. Plsd i need help Thanks
How many Aliases and Email accounts are available to Zoho One customers
As the title states, we're Zoho One customers and there is no literature that explains the following inquiries; How email accounts are allowed to be created. Is it only 1 per user? How many aliases can be made from each email account? Are there costs for value-added features and what are they?
Is there any downtime or delay when switching from another mail host to Zoho Mail?
From my understanding, there is usually a delay period when switching DNS. If so, what is your typical delay times before we're able to start sending and receiving emails through Zoho Mail once we switch our domains over?
Meeting Invite Improvements
This is a two-part enhancement request. Part A: When a meeting invite arrives in Mail, switching to Calendar view should show the meeting on the calendar for the full time of the appointment. The color should be an alternate color or similar to make it clear this is an unaccepted invite. Part B: When a meeting invite arrive in Mail, there should be context added by Zoho Mail to inform you if this meeting Conflicts with another meeting, Is free but adjacent to another meeting, is free time.
Email client receives messages much later than zoho inbox
Hi, I use the Postbox email client on Mac OS X. On my phone I use the Zoho app. Now when I receive a message on my phone, it takes hours for those messages to appear in Postbox. Please advice! Regards, Eelco
MX and SPF still not verified
Hi, I have successfully verified my domain. I've also configured my MX and SPF with the help of my DNS provider (that assured me that everything is well configured) but still having problems to have the MX and SPF validated. I can send emails but won't receive any. Domain: p55.io Can someone please verify what is happening? Thanks in advance.
Receiving "550 Please turn on SMTP Authentication in your mail client" when trying to sending email to my zoho email
I configured my dns mx records, spf, DKIM and got them all verified in my Zoho Mail Control Panel. I am able to received email from hotmails and other email addresses except gmail. When I tried to send an email from my gmail to my zoho email, here is the error I got back: Message not delivered There was a problem delivering your message to info@kimkimmedi.com. See the technical details below. The response from the remote server was: 550 Please turn on SMTP Authentication in your mail client. mail-wm0-f45.google.com
ZOHO EMAIL NOT RECIEVED
Hi Zoho Team, I can't received any email since yesterday, Can you fix our Problem? Jossele Cruz Garcia Pierre and Paul Solutions Inc.
No puedo enviar ni recibir correos
Hola buenos días No puedo enviar ni recibir correos de la cuenta jzuniga@recurmaster.com al querer enviar un correo me aparece la siguiente leyenda: No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - jzuniga@recurmaster.com Alguien me puede ayudar??? saludos
Can i use drag and drop items in email
Hello, Can i insert drag and drop items in email. is it possible please help...
IP Sorbs listed
Hi, IP 135.84.80.218 is listed on SORBS, how to fix it? http://www.sorbs.net/lookup.shtml?135.84.80.218 Thanks
Unable to authenticate API Call
I am unable to hit the Access Token URL which according to the API documentation is https://accounts.zoho.com/oauth/v2/token I am using PostMan for my testing and I am able to get the Authentication Code but am unable to get the access token using the authentication code. If I hit the above URL in a browser, I get the "Server Error Occured" error. Anyone has any thoughts? Thanks!
Mail not receiving from some senders
Hello Sir/Madam, Some senders tell us that they cannot send email into our account (admin@). Could you please help to deal with the problem? Thanks and regards, SPEC
Sync gmail contact to Zoho Mail and Sync Zoho mail with Zoho ContactManger
Hello, I would like to know if it is possible : Sync gmail contact to Zoho Mail one time or import Sync Zoho mail to Zoho ContactManger Sync those contact with all my employee? Thank you very much for your answer.
G-Suite migration can't start
I can't create migration from G Suite to Zoho Mail. When I create new migration, I can't verify app. I get message "Please verify your identity in GSuite". But I logined in GSuite. What could be matter?
MailBox is in disabled state,hence operation not allowed
. MailBox is in disabled state,hence operation not allowed . What is the meaning of this?
Change mobile numbers
Dear Team I want to add my domain to zohomail,but i wrong input mobile phone to receive sms code notification. need help to reset my phone number. Regards
Outlook POP Mail Not Downloading
Dear Sir, Yesterday I Configured My Outlook pop account , After Configured Almost 90% Mail Downloaded After not Receiving any Mail, Please Find Attached Error Screenshot Package: MS Outlook 2016 Server Settings: poppro.zoho.com port 995 SSL smtp.zoho.com port 465 (SSL)
Not receiving emails in zoho mail for a new account
I can send email from my new account, but i am not getting any emails. Email id is info@rocketfunn.com
Email on Phone
I am able to send and receive emails on my computer but cannot on my phone. I have tried deleting the account and starting all over, checked all the settings - nothing is working. Any suggestions?
My account has been blocked
Hey there, I wasn't sure where to ask for help here since the block page says that I should ask my system administrator to help and unblock it, the issue is that I am the system administrator :) So can I get my account back? hello [at] milaniz.com is the email address
Não consigo responder e-mails, enviar ou encaminhar de meu PC, somente do smartphone via app.
Boa tarde, Não consigo responder e-mails, enviar ou encaminhar de meu PC, somente do smartphone via app. Por favor me ajudem.
Not receiving e-mails
Hi there, I am able to send e-mails, but I am not receiving any e-mails. I followed the instructions to set up a domain using Zoho and looks like everything is fine. I made the required changes on my DNS Provider. I added the MX, SPF to my account. I am testing sending e-mails from a GMAIL account and I am not receiving anything as well. I guess the e-mails are being sent, however I can not see in my account. Could you check it, please? Domain: nortesulenergia.com Thank you.
Mas de dos usuarios
Como hago para ver en una misma pantalla mas de dos usuarios.
Problem receiving incoming mail
Hi there, our business Zoho mail account has been set up and working (for the most part) properly for the past four months. Today, all of a sudden, we are not consistently receiving incoming email. As one example: I sent a test email from my personal Gmail account to my Zoho mail account two hours ago. It has not yet been received This is a huge problem, as our clients rely on email to contact us. Please advise on how this is being corrected on your end, or if we can take any steps to correct it
My email was blocked due to security reason
Hi team, My email was blocked due to security reason, I have sent email to support, but no reply. Please help to unblock my account asap
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