A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

Hey everyone!

My name is Akarsh, an intern at Zoho and I hope that you are safe and sound during these testing times. I will regularly be posting about booking pages in this community page and I am looking forward to helping you out in creating some great booking pages that you can use to showcase your business. If you have any doubts or clarifications regarding this guide, feel free to comment below. So, let us get started!

If you are interested in reading more articles like these, click here.

Why do you need a good-looking scheduling website?



Your appointment scheduling page is a critical part of your organisation’s image. Most studies have shown that a great online experience instils a sense of trustworthiness and confidence in your customer’s decision of doing business with you. Hence, it is crucial that you offer a good-looking and convenient appointment booking experience to your clientele so that you can have more people wanting to do business with you from initial impressions alone. In this guide, we are going to show you how to do so effectively with minimal time and effort. So, put on your creative hats and let us begin!


Imagining your appointment scheduling page

When you started thinking about your appointment scheduling page, how did you imagine it in your mind? Getting at least a vague image of what your result should be the first step that you are going to take. If you have seen a appointment scheduling page anywhere in the past that impressed you, you may draw references to it while imagining your own page. In case you are finding it hard to do so, try looking around the internet to get inspiration from what others have done. Check out other appointment scheduling websites, landing pages, websites and other sources that give you some clarity and inspiration on what direction you should be heading in when you are designing your scheduling page. Try to carefully analyze the elements in these websites to look for signature characteristics that are used extensively in your industry. For example, you are far more likely to see colors like sky blue and grass green in the spa industry as compared to colors like black and red because the former ones are far more peaceful and calmer to human eyes. Once you have an idea on how your page should look like, from hereon, everything that you read should help you lead to that as a result.


Picking the right tool for the job

For this guide, we are going to use just the on-board customization options for designing the appointment scheduling page. This way, we can keep the whole process simple and quick with minimal effort. The customization options that are present in Zoho Bookings can transform the look of your appointment scheduling page if done right.
Now, where are these customization options that we are talking about? If you are on the home page of Zoho Bookings, navigate to the workspace settings page by clicking on the gear icon on the top right corner that says Manage Business. Click on the Workspaces option on the left pane after which, you should click on the workspace for which you want to design the appointment scheduling page. Scroll to the bottom of all options that are available and click on the Booking Page Settings to get started on our process.



On the right half of the page, you will see that the options given are divided into two sections: Header Options and Footer Options. Like the names infer, you will be able to edit the elements that are present in the header and footer of your appointment scheduling page. Here is what each of them mean:

Header Elements: Logo - This is the top left corner of the page where your company logo goes. Ensure that you upload a PNG version of your logo in which the background is transparent. This gives a professional look to the logo on your page.
Header Elements: Title - The text right next to the company logo is the title which can be edited to say either your company name or any other text of your liking.
Footer Elements: Contact Number – The contact number that you need your customers can use to contact you goes here, on the page footer.
Footer Elements: Email Address – Same as the contact number, give your email address to through which your customers can reach out to you.
Footer Elements: Facebook – Your Facebook tag goes in here. Your tag comes in after https://www.facebook.com/ on your Facebook URL.
Footer Elements: Twitter – Likewise with Twitter. Your tag comes in after https://twitter.com/ on your Twitter URL.
Footer Elements: Instagram – Just like Facebook and Twitter. Your tag comes in after https://twitter.com/ on your Instagram URL.
Let us go over the Booking Page Themes next.



You have 4 options to pick a theme for your page. The Default and Modern Web templates let you customize further than just picking the style from the theme with options to change the color scheme, which we will go over in a short while. The Classic and Fresh themes do not offer any options to customize their color schemes and are perfect for those who just want a simple theme for their appointment scheduling page without having to spend too much time tweaking it.
Like we had mentioned earlier, the Default and Modern Web offer customizability in terms of the color schemes that they can portray. While the Default option offers you 10 pre-set colors on your header that you can try, the Modern Web allows you to pick any color from 16 million colours to be set on the text, buttons and background according to your liking. In this way, the Modern Web is what we would recommend as it offers more granular controls over your appointment scheduling page theme when compared to the other options.
Under the color options in Modern Web you will be able to see 11 pre-set color schemes that you can check out on your appointment scheduling page. Try out the ones which you think may suit your appointment scheduling page well. If you need to apply something that is not offered in the pre-set schemes, click on the custom scheme at the very end (the one that looks like part of a rainbow in a box) to customize every part to your liking. It even offers a numerical hex value input so that you can precisely get the color that you need.
After that, you will see the Banner options where you can edit the Title, Description, Button Text and the Background Image that goes into your appointment scheduling page.



Custom Colors offer complete control over what you need in terms of the colors of your page.


Getting your resources that you need

For this specific guide, you will just need a place from where you can get your background image. If you have an image already that you want, go ahead and skip to the next part of the guide. If not, there are several websites on the internet where you will be able to purchase an image or get free royalty-free images. Please do note that sites that offer royalty-free images may not give you the same quality or specificity of paid ones. Some of the websites that we offer are:

Paid Sites:

Royalty free sites:
https://www.freepik.com/ (You can get paid ones here as well.)


Creating your background image

In this specific guide, we will not be editing any part of the image as we are going with just the image itself as the background. So, all you need to do is use your own image or go through the website of your preference and download one that you think is the right fit for your appointment scheduling website. Ensure that the image isn’t too cluttered and is visibly pleasing as it can portray a good and positive look to your page. Also, it will be much better if the majority of colors in the image match the color of your logo as it will make the design of your page look seamless and uniform although it is not mandatory to do so.


Picking out your color scheme in Zoho Bookings

For choosing the color scheme of your appointment scheduling page, the first step that you need to take is to observe your background image and your logo and answer the following questions with a color or two:
  1. Which colors stand out the most and catch your attention at first glance, positively?
  2. Which colors compliment your background image and your logo very well?
  3. Which color from them would look the best on buttons and text so that they contrast well with the background?
If you have a color or two that answers these questions for you, then that is probably what you are looking for. Don’t forget that you can always apply a certain combination of colors and try them out on the appointment scheduling page to see if it goes well. Also, ensure that you try all colors that you think may be good because sometimes, the colors that you think aren’t that great may be the best fit for your appointment scheduling page as a whole.
If you have a website for your organization which follows a certain style and color pattern, it may be better just to go with those specific colors and backgrounds that look just like it as it helps put both together as a visually whole and uniform package to your customer. This makes your website and bookings page look like a very professionally done experience.



Note: For every change or edit that you make to your appointment scheduling page, check out the page after doing so by clicking the Go To button at the very end of your workspace options so that you get an idea of how it looks on your appointment scheduling website.


Adding text to your page

Under the Banner section in Booking Page Themes, there are 3 places where you will have to give sentences or phrases on your appointment scheduling page: Title, Description and the Button Text. For the Title and Description, you can get creative and write anything that you think is appropriate and attractive for your business. As for the Button Text, you are pretty much limited to phrases that say that the final button on your appointment scheduling page confirms the details entered by the customer and confirms the booking. Here are some of our suggestions for each field:

Title
  1. Welcome to <your organization name>.
  2. Hi there! Let us get your slot booked with us.
  3. Let us get started with your appointment.
Description
  1. Book an appointment with us today and get started on an amazing experience.
  2. Your journey to an amazing experience starts in just a few clicks.
  3. Please enter the required details and confirm your booking according to your convenience.
Button Text
  1. Book Now
  2. Confirm My Booking
  3. Confirm
Feel free to try out your own suggestions and do not forget to check out your page with the changes done so that you get a feel on how it looks like to your customers.


The last thing to do after everything else

Get feedback! Work on your page until you have done the best you can and try to show it to some people (your colleagues, friends or family) that you are comfortable with seeing what they think of it. Who knows, perhaps they will point out a thing or two that can be improved which might have been missed by you because you were so focused on getting everything else right as well. This happens to the best of us and it is always a wise idea to get opinions from others and incorporate those into your design if you think that they make your page better. Ask for feedback from your customers as well after they start using it so that you can make the page easier for them to use to book appointments with you. If you have followed and implemented most of what we have said in this guide then congrats, you have designed an awesome appointment scheduling website all by yourself! Way to go!

I hope that you have found this guide to be helpful to you. Please share this with anyone who you know will benefit from this guide. Once again, let me know of any questions that you have via the comments sections down below.

Note: Some of features mentioned in this guide are only available on the premium subscription. 

We have more articles on appointment scheduling sites for you! Check some of them out below:

    • Sticky Posts

    • Announcing: custom color palette + free workshop

      Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,
    • Complete walk-through of Zoho Bookings (video)

      Save time for both you and your customers. Use Zoho Bookings, the appointment scheduling app from Zoho, to free yourself from email and paper-based scheduling. Zoho Bookings can give you a common calendar by syncing multiple calendars, including yours and your staff's. Your customers can book a time convenient for them, and pay for services, through your website or the customizable webpage features available in Zoho Bookings. They'll also get emails reminding them about their appointments and any
    • New Features: Service Availability and staff booking page themes!

      Dear All,  Want a dedicated schedule for your one-on-one services? How would it feel to have one-on-one services open for consultations only during certain times? You need a superpower to make that happen and we give it to you - Service Availability is
    • Zoho Bookings has a new pricing - Pay per user

      Dear customers, Businesses around the world use Zoho Bookings. Customers have booked 1.5 million appointments and over 200K online meetings using Bookings. We are only set to cross more milestones, thanks to your support. We are excited to introduce to
    • Zoho Bookings outage on 30th June in the US data center

      Dear customers, While we profusely thank you for your patience when we were busy identifying the issue that caused the outage in our US data center, we sincerely apologize for the trouble it has caused you. It was unfortunate but the events that triggered
    • Recent Topics

    • How to choose other payment methodes than creditcards

      We have connected stripe as a payment provider in zoho books, booking, commerce and checkout. In stripe we selected al major payment methodes for Belgium (mainly bancontact). However, at checkout customers seems to have only the possibility to pay with
    • Introducing Zia LLM: Zoho’s in-house Generative AI solution for CRM's AI capabilities

      Hello everyone, We're excited to announce the launch of our in-house Large Language Model (LLM) by Zia to power our AI offerings. What is LLM? LLM stands for Large Language Model, a powerful AI technology that processes and generates human-like text based
    • How to call a Creator function which is in a different Creator application?

      How to call a Creator function which is in a different Creator application?
    • Can the code in my "Successful form submission" WF be invoked from a function?

      Can "Successful form submission" be invoked from a function? Data gets into a form manually and programatically. My code in "successful form submission" is good and I want to reuse it/call it, from another function which does Insert Into How to achieve
    • Kaizen #169 - Serialization and Schema Management in Queries

      Hello everyone! Welcome back to another post in the Kaizen series! In Kaizen #166, we discussed handling Variables in Queries and associating the query in Kiosk. This week, we will discuss Serialization and Schema management in Queries. Business Scenario
    • Introducing Keyboard Shortcuts for Zoho CRM

      Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules
    • Feature Request: Notebooks within notebooks (Tree-like structure)

      Dear Zoho! I already migrated all my stuff from Google Keep, Im really fond of Zoho Notebook so far. One thing that could make the service much more powerful is multi-level notebooks (or tree like structure). For example, entering into Notebook named
    • Can't get authorization for Sandbox environment using the self client

      Hello, After creating a self client, and following the client-credentials method (as it's not optimat to manually generate a code for every 10 minutes), after inputting the sandbox org id for SOID parameter, im getting the error: "error": "no_org". For
    • Create landing pages from Zoho Marketing Plus

      Hey everyone, Over the last few months, we've introduced various features and enhancements to bolster the marketing capabilities of Zoho Marketing Plus and make it simpler for everyone. To that end, we're excited to announce that Zoho LandingPage is now
    • Custom service report or Zoho forms integration

      Hello, So far the experience with Zoho FSM and the integration with Books has been good, however there are limitations with service reports. As with my business, many organisations send technicians to different types of jobs that call for a different
    • Email tracking subdomain

      The Email Tracking configuration screen of the ZeptoMail asks for a subdomain. I have gone through the documentation but could not find more information about how that subdomain is used by ZeptoMail to track the emails. Can someone throw some light about
    • Chart View group X-axis values above a value

      I have a data set with X values ranging from 0 up to 300-400, the Y values are an AVG of the values for the given X. I am interested in the values at the low end of the scale, say 0-10 and want the X values 10 and greater to be grouped into a single category
    • How do I get the Text Account name instead of the Reference number?

      Good Morning everyone! I am very new to zoho analytics. I'm trying to create some pivot tables and when I add the Account or Division name it comes up as a reference number. From my research, I need to use a lookup. I'm having a really hard time understanding
    • Custom API - Need to create a string return value, not only MAP

      @Support: When creating a Custom API it only allows a return from a function of MAP type. The service I'm using requires a string return, how can this be achieved?
    • missing video-urgent

      hi..I have a problem regarding zoho meeting. I already record almost 2hrs for my interview session. After end my session, i'm stop the recording. Its happened when i didn't received any meeting recording at my email.But i received recording 7minutes after
    • Duplicate New Ticket Emails

      I am getting two Ticket emails when a ticket is created. The first one goes to me as the Admin helpdesk@ And because I am an Agent as well it also send to helpdesk@, support1@ and support2@ Is there any way to stop this?
    • Ticket Response Email Template

      Is there a way to have an email template automatically selected when I click on Reply for a ticket?
    • Unpublishing Job Post for LinkedIn

      Hi, We have experienced issue with the above. We did unpublish a job in Recruit but it still appear under Job section in our LinkedIn page. It did not remove from LinkedIn as it should be.  Please check and advise. Regards, Snyder 
    • Power of Automation :: Automatically start / pause / stop timer on task status update.

      Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:-
    • Editor limitations to define screen types

      Guys I have noticed that even in version 2.0 of the editor (which is this new one we use) we still have a lot to improve... When I compare to some more global solutions like Wix, Zyro, Go Daddy, Squarespace and Weebly feel that we have some limitations
    • Dúvidas do Zoho Creator

      Pessoal, Estou colocando um tópico para dúvidas do Zoho Creator. Um abraço, Leandro
    • Tropicalize Books

      Books is an incredibly powerful tool that works well in many countries. But I feel that it is a product that is not yet "tropicalized" for Brazil as we speak (this would be like adapting the local reality). We have many strong competitors who do more
    • Automatic Sitemap Generation

      Guys are all right? Doesn't make sense for me to have to generate a map site and upload it... because it's not automatically generated just as it is done in WIX? where the customer doesn’t have to worry about this.
    • SEO improvements with ZIA

      Are you okay? I would like to bring an idea that would be amazing to improve the product that is the possibility of being able to improve the SEO of the pages (this of each page or each article on the blog) through ZIA so that it could create page Summary
    • Automatically updating field(s) of lookup module

      I have a lookup field, which also pulls through the Status field from the linked record. When the lookup is first done, the Status is pulled through - this works perfectly. If that Status is later updated, the lookup field does not update as well. As
    • Initiating a SalesIQ Zobot from a custom button on Zoho Sites

      I have created a Zobot set to initiate on a custom action called "Fast_Answers". On Zoho Sites, I created a code snippet button and set it to on-click run the event called "Fast_Answers". I installed the SalesIQ integration code into the Zoho Sites Page
    • Zoho Desk -> Zoho Analytics : Where is the field for "Layout" ?

      I have many different layouts on my helpdesks and I want to be able to identify the stats for each one, however I can not file the field in the raw data from the Zoho Desk datasource. I thought it might be under "Tickets" but there is nothing. There is
    • Set resolution mandatory field

      Hi,  i have 2 questions:) : - i want to set the resolution field mandatory before close the ticket. Because for now, i can close the ticket without writing how i solve it - how can i setup zoho desk to receive ticket by email(e.g. clients sent email to support@mydomain.com) and it create a ticket in zoho desk
    • Impuesto automatico en cotizaciones

      Buen dia Mi pregunta es como se puede poner alguna operacion para que las cotizaciones me salgan automaticamente con impuestos ya que uno al cargarla al final tienen que añadir el porcentaje de impuesto Saludos
    • Zoho Assist "Agree and Download" Button "Greyed Out" ("Light Blued" Out)

      Anyone else having issue where support clients are unable to click "Agree and Download" to access the client so that we can provide remote support? This is for "on demand" support via accessing the support page and entering the support key and name. This
    • Project Billing with the Staff Hours Method in Zoho Projects

      The Staff Hours Billing Method in Zoho Projects allows you to bill your clients based on the actual time spent by each team member on a project, at the rate set for each user. This is useful for projects where different skill sets are needed and service
    • Creator Subform to CRM Subform

      Hello all, Has anyone successfully written data from a Creator Subform into CRM subform? I have been able to get the rows to populate but none of the data will come through. I'll add my code and the result in CRM. Creator Subform is 'Delivery_Receiving_Hours'.
    • custom fields not populating from deluge script into invoice

      Hello, I've created some Deluge script that is meant to take a few inputted invoice custom fields and calculate a few others. I can see when I execute the function that my inputted custom fields are being passed, yet im still ending up with all "null"
    • tax summation function - getting error

      Hello, I'm trying to create a function that adds all of individual tax rates from a few jurisdictions. I'm getting an error on line 9 - Value is empty and 'get' function cannot be applied. I've checked that I have data in each of the required fields,
    • Backstage / Zoho Books integration

      Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
    • Getting list of calendar events over api for zoho mail calendar

      Hi, I am using just Zoho mail without using Zoho CRM. I wanted to get all events booked in my zoho mail calendar through an api at regular intervals. I could find such API support for Zoho CRM calendar but not for zoho mail calendar. Can you kindly let
    • Allocate emails to user in a shared mailbox

      Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
    • Introducing Zoho Campaigns' own gateway for SMS campaigns

      We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expand
    • Update a lookup field in CRM from Creator using deluge

      I have a Creator form that creates a new account. When it creates the new account in the Accounts Module, I need it to also populate the Parent Account, which is a lookup field coming from the Module Parent Accounts, field Parent Account Name. I have
    • SMS Keyword Tracking in Zoho CRM From Zoho Campaigns

      Is there a way to track SMS leads in campaigns by associating them with specific keywords or codes? Additionally, can these leads be pushed to the CRM while retaining the keyword for tracking and reporting purposes?
    • Next Page