A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

Hey everyone!

My name is Akarsh, an intern at Zoho and I hope that you are safe and sound during these testing times. I will regularly be posting about booking pages in this community page and I am looking forward to helping you out in creating some great booking pages that you can use to showcase your business. If you have any doubts or clarifications regarding this guide, feel free to comment below. So, let us get started!

If you are interested in reading more articles like these, click here.

Why do you need a good-looking scheduling website?



Your appointment scheduling page is a critical part of your organisation’s image. Most studies have shown that a great online experience instils a sense of trustworthiness and confidence in your customer’s decision of doing business with you. Hence, it is crucial that you offer a good-looking and convenient appointment booking experience to your clientele so that you can have more people wanting to do business with you from initial impressions alone. In this guide, we are going to show you how to do so effectively with minimal time and effort. So, put on your creative hats and let us begin!


Imagining your appointment scheduling page

When you started thinking about your appointment scheduling page, how did you imagine it in your mind? Getting at least a vague image of what your result should be the first step that you are going to take. If you have seen a appointment scheduling page anywhere in the past that impressed you, you may draw references to it while imagining your own page. In case you are finding it hard to do so, try looking around the internet to get inspiration from what others have done. Check out other appointment scheduling websites, landing pages, websites and other sources that give you some clarity and inspiration on what direction you should be heading in when you are designing your scheduling page. Try to carefully analyze the elements in these websites to look for signature characteristics that are used extensively in your industry. For example, you are far more likely to see colors like sky blue and grass green in the spa industry as compared to colors like black and red because the former ones are far more peaceful and calmer to human eyes. Once you have an idea on how your page should look like, from hereon, everything that you read should help you lead to that as a result.


Picking the right tool for the job

For this guide, we are going to use just the on-board customization options for designing the appointment scheduling page. This way, we can keep the whole process simple and quick with minimal effort. The customization options that are present in Zoho Bookings can transform the look of your appointment scheduling page if done right.
Now, where are these customization options that we are talking about? If you are on the home page of Zoho Bookings, navigate to the workspace settings page by clicking on the gear icon on the top right corner that says Manage Business. Click on the Workspaces option on the left pane after which, you should click on the workspace for which you want to design the appointment scheduling page. Scroll to the bottom of all options that are available and click on the Booking Page Settings to get started on our process.



On the right half of the page, you will see that the options given are divided into two sections: Header Options and Footer Options. Like the names infer, you will be able to edit the elements that are present in the header and footer of your appointment scheduling page. Here is what each of them mean:

Header Elements: Logo - This is the top left corner of the page where your company logo goes. Ensure that you upload a PNG version of your logo in which the background is transparent. This gives a professional look to the logo on your page.
Header Elements: Title - The text right next to the company logo is the title which can be edited to say either your company name or any other text of your liking.
Footer Elements: Contact Number – The contact number that you need your customers can use to contact you goes here, on the page footer.
Footer Elements: Email Address – Same as the contact number, give your email address to through which your customers can reach out to you.
Footer Elements: Facebook – Your Facebook tag goes in here. Your tag comes in after https://www.facebook.com/ on your Facebook URL.
Footer Elements: Twitter – Likewise with Twitter. Your tag comes in after https://twitter.com/ on your Twitter URL.
Footer Elements: Instagram – Just like Facebook and Twitter. Your tag comes in after https://twitter.com/ on your Instagram URL.
Let us go over the Booking Page Themes next.



You have 4 options to pick a theme for your page. The Default and Modern Web templates let you customize further than just picking the style from the theme with options to change the color scheme, which we will go over in a short while. The Classic and Fresh themes do not offer any options to customize their color schemes and are perfect for those who just want a simple theme for their appointment scheduling page without having to spend too much time tweaking it.
Like we had mentioned earlier, the Default and Modern Web offer customizability in terms of the color schemes that they can portray. While the Default option offers you 10 pre-set colors on your header that you can try, the Modern Web allows you to pick any color from 16 million colours to be set on the text, buttons and background according to your liking. In this way, the Modern Web is what we would recommend as it offers more granular controls over your appointment scheduling page theme when compared to the other options.
Under the color options in Modern Web you will be able to see 11 pre-set color schemes that you can check out on your appointment scheduling page. Try out the ones which you think may suit your appointment scheduling page well. If you need to apply something that is not offered in the pre-set schemes, click on the custom scheme at the very end (the one that looks like part of a rainbow in a box) to customize every part to your liking. It even offers a numerical hex value input so that you can precisely get the color that you need.
After that, you will see the Banner options where you can edit the Title, Description, Button Text and the Background Image that goes into your appointment scheduling page.



Custom Colors offer complete control over what you need in terms of the colors of your page.


Getting your resources that you need

For this specific guide, you will just need a place from where you can get your background image. If you have an image already that you want, go ahead and skip to the next part of the guide. If not, there are several websites on the internet where you will be able to purchase an image or get free royalty-free images. Please do note that sites that offer royalty-free images may not give you the same quality or specificity of paid ones. Some of the websites that we offer are:

Paid Sites:

Royalty free sites:
https://www.freepik.com/ (You can get paid ones here as well.)


Creating your background image

In this specific guide, we will not be editing any part of the image as we are going with just the image itself as the background. So, all you need to do is use your own image or go through the website of your preference and download one that you think is the right fit for your appointment scheduling website. Ensure that the image isn’t too cluttered and is visibly pleasing as it can portray a good and positive look to your page. Also, it will be much better if the majority of colors in the image match the color of your logo as it will make the design of your page look seamless and uniform although it is not mandatory to do so.


Picking out your color scheme in Zoho Bookings

For choosing the color scheme of your appointment scheduling page, the first step that you need to take is to observe your background image and your logo and answer the following questions with a color or two:
  1. Which colors stand out the most and catch your attention at first glance, positively?
  2. Which colors compliment your background image and your logo very well?
  3. Which color from them would look the best on buttons and text so that they contrast well with the background?
If you have a color or two that answers these questions for you, then that is probably what you are looking for. Don’t forget that you can always apply a certain combination of colors and try them out on the appointment scheduling page to see if it goes well. Also, ensure that you try all colors that you think may be good because sometimes, the colors that you think aren’t that great may be the best fit for your appointment scheduling page as a whole.
If you have a website for your organization which follows a certain style and color pattern, it may be better just to go with those specific colors and backgrounds that look just like it as it helps put both together as a visually whole and uniform package to your customer. This makes your website and bookings page look like a very professionally done experience.



Note: For every change or edit that you make to your appointment scheduling page, check out the page after doing so by clicking the Go To button at the very end of your workspace options so that you get an idea of how it looks on your appointment scheduling website.


Adding text to your page

Under the Banner section in Booking Page Themes, there are 3 places where you will have to give sentences or phrases on your appointment scheduling page: Title, Description and the Button Text. For the Title and Description, you can get creative and write anything that you think is appropriate and attractive for your business. As for the Button Text, you are pretty much limited to phrases that say that the final button on your appointment scheduling page confirms the details entered by the customer and confirms the booking. Here are some of our suggestions for each field:

Title
  1. Welcome to <your organization name>.
  2. Hi there! Let us get your slot booked with us.
  3. Let us get started with your appointment.
Description
  1. Book an appointment with us today and get started on an amazing experience.
  2. Your journey to an amazing experience starts in just a few clicks.
  3. Please enter the required details and confirm your booking according to your convenience.
Button Text
  1. Book Now
  2. Confirm My Booking
  3. Confirm
Feel free to try out your own suggestions and do not forget to check out your page with the changes done so that you get a feel on how it looks like to your customers.


The last thing to do after everything else

Get feedback! Work on your page until you have done the best you can and try to show it to some people (your colleagues, friends or family) that you are comfortable with seeing what they think of it. Who knows, perhaps they will point out a thing or two that can be improved which might have been missed by you because you were so focused on getting everything else right as well. This happens to the best of us and it is always a wise idea to get opinions from others and incorporate those into your design if you think that they make your page better. Ask for feedback from your customers as well after they start using it so that you can make the page easier for them to use to book appointments with you. If you have followed and implemented most of what we have said in this guide then congrats, you have designed an awesome appointment scheduling website all by yourself! Way to go!

I hope that you have found this guide to be helpful to you. Please share this with anyone who you know will benefit from this guide. Once again, let me know of any questions that you have via the comments sections down below.

Note: Some of features mentioned in this guide are only available on the premium subscription. 

We have more articles on appointment scheduling sites for you! Check some of them out below:

    • Sticky Posts

    • Announcing: custom color palette + free workshop

      Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,

    • Complete walk-through of Zoho Bookings (video)

      Save time for both you and your customers. Use Zoho Bookings, the appointment scheduling app from Zoho, to free yourself from email and paper-based scheduling. Zoho Bookings can give you a common calendar by syncing multiple calendars, including yours and your staff's. Your customers can book a time convenient for them, and pay for services, through your website or the customizable webpage features available in Zoho Bookings. They'll also get emails reminding them about their appointments and any

    • New Features: Service Availability and staff booking page themes!

      Dear All,  Want a dedicated schedule for your one-on-one services? How would it feel to have one-on-one services open for consultations only during certain times? You need a superpower to make that happen and we give it to you - Service Availability is

    • Zoho Bookings has a new pricing - Pay per user

      Dear customers, Businesses around the world use Zoho Bookings. Customers have booked 1.5 million appointments and over 200K online meetings using Bookings. We are only set to cross more milestones, thanks to your support. We are excited to introduce to

    • Zoho Bookings outage on 30th June in the US data center

      Dear customers, While we profusely thank you for your patience when we were busy identifying the issue that caused the outage in our US data center, we sincerely apologize for the trouble it has caused you. It was unfortunate but the events that triggered

    • Recent Topics

    • South African Payment Gateways

      Since the "Demise" of Wave many South African users have moved over to Zoho and yet for years users have been requesting Integration with a South African Payment Gateway to no avail. Payfast was the most commonly requested gateway as it supports recurring

    • CRM Implementation

      I need to implement Zoho CRM. Is there a useful user manual available to guide me through the implementation?

    • Zoho Social integration with Zoho Flow

      Is there any plans for Zoho Social integration with Zoho Flow?

    • Marketing 2.0 has been a catastrophe

      Anyone else having significant issues with their link between their CRM and Marketing automation since moving to version 2.0? We had an easy flow for triggering leads in the CRM to journeys in Marketing Automation but now nothing seems to work properly.

    • Cannot average "Duration (Time)" from Pick List History Tracking in Reports

      Okay, let's say I have a custom module. In this custom module I have a pick-list named "Status" with "New", "In-Progress", "Completed" values. I also have turned ON pick-list history tracking and chose "Time" to track the duration in (instead of "Calendar

    • Customer Statement Template

      Hi. how can i add order number "customer LPO number" in the customer statement. regards

    • Authorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures

      Update: The Authorize.Net integration was updated on November 20, 2024. To prevent recurring transaction failures, we recommend disabling the Transaction IP Velocity Filter at the earliest. We’re updating the Authorize.Net integration in Zoho Books on

    • Need to send a single email to up to 20 recipients

      I want to send a single email to ~16 or 20 recipients. It appears that I cannot do this in Zoho email as it gets flagged as unusual activity. I need to be able to communicate with this group on a regular basis. What am I missing that Zoho doesn't allow

    • Unable to Schedule One-to-One Emails in Zoho CRM

      Hi everyone, I’m using the Zoho CRM Professional Edition and facing an issue with scheduling one-to-one emails directly from CRM. While I can send immediate emails without any problem, I don’t see an option to schedule these emails for a later time. I’ve

    • Canvas Detail View Related List Sorting

      Hello, I am having an issue finding a way to sort a related list within a canvas detail view. I have sorted the related list on the page layout associated with the canvas view, but that does not transfer to the canvas view. What am I missing?

    • Repeatable Fields/Sections in Zoho CRM

      Hi Zoho Team, We have a module in CRM named "Clients". We would like to know whether it is possible to have a feature enables us to have repeatable sections in our clients' profiles? For example, if we customized a section in the clients' profiles named

    • Zoho Analytics: Requests for view access

      Hello, We have a user that might request access to a certain view, report etc. However this request for access is being sent to different admins within the workspace, is is possible to set who the "approver" is of these requests? If not what are the rules

    • Boolean Fields in Mail Merge Displaying as Checkmarks

      I'm really liking the new mail merge functionality. It's replaced the Zoho Sign extension for us. One problem I've seen is that boolean operators (i.e. Checkbox fields) in CRM merge as "True" or "False". This looks a little ugly in my final document — is there a way I can get those to display as checkboxes?

    • Formula in Sub Form

      Hello - I have created a sub-form and the data is going to be insurance policy information. However some of the policy amounts are based on a percentage of a main coverage. For example, Debris removal coverage is 5% of the main dwelling policy. Is there

    • Email alias already exist

      Hello, I'm getting an error message the email alias already exist when attempting to add 2 email addresses. The emails are associated with an account I deleted. I started a new account and need to add them back to get 1 email at each. I have an open ticket

    • Migrate emails from a shared mail box to a private mail box

      How is possible migrate a shared mail box if the migration tool require a password, and the shared mail dosent have ?

    • Support poor service

      I just wanted Zoho support to give me some more concrete answers. I’m facing SMTP error issues, and they told me that the South American IP was experiencing problems, but they didn’t provide an estimate for when it would be resolved. Now my company is

    • Zoho say my domain seems to be already associated with another account

      I created a zoho account for try my domain mail configuration. When I want to add my domain in this page https://mailadmin.zoho.com/hosting?plan=free then this shows an error that is "This domain is already associated with this account a*****n@f*****."

    • Incorrect Device Time

      Hi On my windows laptop I can't sign into Zoho mail due to "incorrect device time". I'm in Toronto, Canada. How can this be resolved?

    • Get user images by API

      Hi For our internal management software, I want to retrieve user photos via REST API: curl --location --request GET 'https://profile.zoho.com/file?fs=thumb&ID=<zoid>' \ --header 'Authorization: Zoho-oauthtoken <token>' The token has `profile.userphoto.ALL`,

    • Depois de 1 ano não consigo receber e-mail

      Consigo enviar e-mails mas não estou recebendo nenhum e-mail isso aconteceu pontualmente após eu completar 1 ano de uso. Me ajudem por favor

    • Submitted form URL

      I am using the feature "Include a link to allow respondents to edit their responses" for the first time. This URL is included in the email sent to the user after they press Submit. If a form is Saved, there is a section called Partially Saved Entries

    • API to post drafts for social media

      I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon

    • Function for Emails tranfer from Lead to Deal

      Hi Due to the fact that my Deals conversion needs to be done in 2 ways - depending on the fact if those records already exists or not - resources in fields are different. I am making function control conversation for Leads but I have problem with transferring

    • Create a new immigration service- Similar to immigration law software

      It will be good if you can build a new service. Data will be pulled from the employee form. Then automatically users should be able to complete immigration forms like I 129, ETA 9089, ETA 9035 E, G- 28, W4, I 9 PDF forms and then be able to send for signature with Zoho sign. Immigration Softwares like docketwise can be used for ideas. The advantage with this it sits within Zoho people and employees don't have to feed data in another system

    • Accessibility in Zoho CRM: Not just a feature—a way to empower

      For instructions on setting up these controls, please check this help document: Configuring accessibility controls. Hello everyone, Today (December 3, 2024), on the International Day of Persons with Disabilities, we begin our journey towards a CRM that

    • Zoho Meeting very bad video quality

      Hello, I need 1080p HD on my Zoho Meeting as explained here: Low Resolution/Quality Video (zoho.com) Currently, video quality is lagging with 400mb internet which is not acceptable for my business. My 1080p 60FPS webcam performs well on platforms like

    • Contacts with Deals not appearing.

      What: I simply want to see all of the contacts that are tied to an open deal Problem: In Contacts Module > When filtering on Contacts with an open deal, Zoho only shows some Contacts instead of all. Details: More specifically, I should have ~200 contacts

    • Auto-sync field of lookup value

      This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.

    • CRM limit reached: only 2 subforms can be created

      we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Ishwarya SG I've read about imminent increase of other components (e.

    • Version of Cliq included with Zoho One and Limitations

      I'm confused by the information presented in the application detail page of Zoho One. I'm a solopreneur with a single-seat Zoho One Enterprise license and I need to communicate externally .. extensively. The plan details page suggests channels are limited to 100 members. Whereas the pricing plan comparison page on the Cliq marketing site says 2500 for enterprise level.  If it's 100... that's going to kill my use case as it is my understanding that external customers can only be communicated with

    • Resubmit for Approval for Zoho Books Module in CRM

      The integration between CRM and Books is great, but it is incomplete in many areas. One of them is if an estimate/invoice/sales order is rejected, the users in CRM cannot resubmit it for approval. Let's face it, sales people will mostly be in CRM and

    • Upload edited meeting recording for attendees to download

      Hi Would it be possible to let meeting organisers upload an edited version of the meeting recording? Usage case: most of us probably start a meeting 15 minutes before the official start time. It would be nice to trim that dead time off the recording.

    • Why does the embed feature within the article editor seem to be not functional?

      I would like to embed media into an article, but that feature seems to be non-functioning. Am I doing something wrong? to clarify, I do not want to create an article by embedding. I want to embed media into an article I have created in a manual.

    • Get all fields using COQL

      Hi Is it possible to get all the fields of a record using COQL?. Something similar to select * from Accounts in SQL.

    • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

      Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able

    • Can it change the language ?

      Hello ! The question is in the title ;) 

    • Notes and Notebook integration

      Maybe I missed it, but is there a way to synch notes in the desktop with the notes in the Notebook app? I've been combing through the help topics and other forum entries and not finding anything. When I downloaded the android app I assumed there was integration with the desktop notes. Is that not the case? thanks.

    • Tags on notes aren't syncing correctly on Android

      I've created notes on the desktop version that have several tags assigned, but on both my Android devices those notes only have ONE of those tags instead of all of them, despite the actual content of the note being correctly synced, and I'm also starting

    • Text formatting does not work (Notebook Mac)

      The text formatting does not work at all. It seems, that the program loses the selection and therefore hitting bold, italic, etc. does not do anything.

    • Next Page