A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings

Hey everyone!

My name is Akarsh, an intern at Zoho and I hope that you are safe and sound during these testing times. I will regularly be posting about booking pages in this community page and I am looking forward to helping you out in creating some great booking pages that you can use to showcase your business. If you have any doubts or clarifications regarding this guide, feel free to comment below. So, let us get started!

If you are interested in reading more articles like these, click here.

Why do you need a good-looking scheduling website?



Your appointment scheduling page is a critical part of your organisation’s image. Most studies have shown that a great online experience instils a sense of trustworthiness and confidence in your customer’s decision of doing business with you. Hence, it is crucial that you offer a good-looking and convenient appointment booking experience to your clientele so that you can have more people wanting to do business with you from initial impressions alone. In this guide, we are going to show you how to do so effectively with minimal time and effort. So, put on your creative hats and let us begin!


Imagining your appointment scheduling page

When you started thinking about your appointment scheduling page, how did you imagine it in your mind? Getting at least a vague image of what your result should be the first step that you are going to take. If you have seen a appointment scheduling page anywhere in the past that impressed you, you may draw references to it while imagining your own page. In case you are finding it hard to do so, try looking around the internet to get inspiration from what others have done. Check out other appointment scheduling websites, landing pages, websites and other sources that give you some clarity and inspiration on what direction you should be heading in when you are designing your scheduling page. Try to carefully analyze the elements in these websites to look for signature characteristics that are used extensively in your industry. For example, you are far more likely to see colors like sky blue and grass green in the spa industry as compared to colors like black and red because the former ones are far more peaceful and calmer to human eyes. Once you have an idea on how your page should look like, from hereon, everything that you read should help you lead to that as a result.


Picking the right tool for the job

For this guide, we are going to use just the on-board customization options for designing the appointment scheduling page. This way, we can keep the whole process simple and quick with minimal effort. The customization options that are present in Zoho Bookings can transform the look of your appointment scheduling page if done right.
Now, where are these customization options that we are talking about? If you are on the home page of Zoho Bookings, navigate to the workspace settings page by clicking on the gear icon on the top right corner that says Manage Business. Click on the Workspaces option on the left pane after which, you should click on the workspace for which you want to design the appointment scheduling page. Scroll to the bottom of all options that are available and click on the Booking Page Settings to get started on our process.



On the right half of the page, you will see that the options given are divided into two sections: Header Options and Footer Options. Like the names infer, you will be able to edit the elements that are present in the header and footer of your appointment scheduling page. Here is what each of them mean:

Header Elements: Logo - This is the top left corner of the page where your company logo goes. Ensure that you upload a PNG version of your logo in which the background is transparent. This gives a professional look to the logo on your page.
Header Elements: Title - The text right next to the company logo is the title which can be edited to say either your company name or any other text of your liking.
Footer Elements: Contact Number – The contact number that you need your customers can use to contact you goes here, on the page footer.
Footer Elements: Email Address – Same as the contact number, give your email address to through which your customers can reach out to you.
Footer Elements: Facebook – Your Facebook tag goes in here. Your tag comes in after https://www.facebook.com/ on your Facebook URL.
Footer Elements: Twitter – Likewise with Twitter. Your tag comes in after https://twitter.com/ on your Twitter URL.
Footer Elements: Instagram – Just like Facebook and Twitter. Your tag comes in after https://twitter.com/ on your Instagram URL.
Let us go over the Booking Page Themes next.



You have 4 options to pick a theme for your page. The Default and Modern Web templates let you customize further than just picking the style from the theme with options to change the color scheme, which we will go over in a short while. The Classic and Fresh themes do not offer any options to customize their color schemes and are perfect for those who just want a simple theme for their appointment scheduling page without having to spend too much time tweaking it.
Like we had mentioned earlier, the Default and Modern Web offer customizability in terms of the color schemes that they can portray. While the Default option offers you 10 pre-set colors on your header that you can try, the Modern Web allows you to pick any color from 16 million colours to be set on the text, buttons and background according to your liking. In this way, the Modern Web is what we would recommend as it offers more granular controls over your appointment scheduling page theme when compared to the other options.
Under the color options in Modern Web you will be able to see 11 pre-set color schemes that you can check out on your appointment scheduling page. Try out the ones which you think may suit your appointment scheduling page well. If you need to apply something that is not offered in the pre-set schemes, click on the custom scheme at the very end (the one that looks like part of a rainbow in a box) to customize every part to your liking. It even offers a numerical hex value input so that you can precisely get the color that you need.
After that, you will see the Banner options where you can edit the Title, Description, Button Text and the Background Image that goes into your appointment scheduling page.



Custom Colors offer complete control over what you need in terms of the colors of your page.


Getting your resources that you need

For this specific guide, you will just need a place from where you can get your background image. If you have an image already that you want, go ahead and skip to the next part of the guide. If not, there are several websites on the internet where you will be able to purchase an image or get free royalty-free images. Please do note that sites that offer royalty-free images may not give you the same quality or specificity of paid ones. Some of the websites that we offer are:

Paid Sites:

Royalty free sites:
https://www.freepik.com/ (You can get paid ones here as well.)


Creating your background image

In this specific guide, we will not be editing any part of the image as we are going with just the image itself as the background. So, all you need to do is use your own image or go through the website of your preference and download one that you think is the right fit for your appointment scheduling website. Ensure that the image isn’t too cluttered and is visibly pleasing as it can portray a good and positive look to your page. Also, it will be much better if the majority of colors in the image match the color of your logo as it will make the design of your page look seamless and uniform although it is not mandatory to do so.


Picking out your color scheme in Zoho Bookings

For choosing the color scheme of your appointment scheduling page, the first step that you need to take is to observe your background image and your logo and answer the following questions with a color or two:
  1. Which colors stand out the most and catch your attention at first glance, positively?
  2. Which colors compliment your background image and your logo very well?
  3. Which color from them would look the best on buttons and text so that they contrast well with the background?
If you have a color or two that answers these questions for you, then that is probably what you are looking for. Don’t forget that you can always apply a certain combination of colors and try them out on the appointment scheduling page to see if it goes well. Also, ensure that you try all colors that you think may be good because sometimes, the colors that you think aren’t that great may be the best fit for your appointment scheduling page as a whole.
If you have a website for your organization which follows a certain style and color pattern, it may be better just to go with those specific colors and backgrounds that look just like it as it helps put both together as a visually whole and uniform package to your customer. This makes your website and bookings page look like a very professionally done experience.



Note: For every change or edit that you make to your appointment scheduling page, check out the page after doing so by clicking the Go To button at the very end of your workspace options so that you get an idea of how it looks on your appointment scheduling website.


Adding text to your page

Under the Banner section in Booking Page Themes, there are 3 places where you will have to give sentences or phrases on your appointment scheduling page: Title, Description and the Button Text. For the Title and Description, you can get creative and write anything that you think is appropriate and attractive for your business. As for the Button Text, you are pretty much limited to phrases that say that the final button on your appointment scheduling page confirms the details entered by the customer and confirms the booking. Here are some of our suggestions for each field:

Title
  1. Welcome to <your organization name>.
  2. Hi there! Let us get your slot booked with us.
  3. Let us get started with your appointment.
Description
  1. Book an appointment with us today and get started on an amazing experience.
  2. Your journey to an amazing experience starts in just a few clicks.
  3. Please enter the required details and confirm your booking according to your convenience.
Button Text
  1. Book Now
  2. Confirm My Booking
  3. Confirm
Feel free to try out your own suggestions and do not forget to check out your page with the changes done so that you get a feel on how it looks like to your customers.


The last thing to do after everything else

Get feedback! Work on your page until you have done the best you can and try to show it to some people (your colleagues, friends or family) that you are comfortable with seeing what they think of it. Who knows, perhaps they will point out a thing or two that can be improved which might have been missed by you because you were so focused on getting everything else right as well. This happens to the best of us and it is always a wise idea to get opinions from others and incorporate those into your design if you think that they make your page better. Ask for feedback from your customers as well after they start using it so that you can make the page easier for them to use to book appointments with you. If you have followed and implemented most of what we have said in this guide then congrats, you have designed an awesome appointment scheduling website all by yourself! Way to go!

I hope that you have found this guide to be helpful to you. Please share this with anyone who you know will benefit from this guide. Once again, let me know of any questions that you have via the comments sections down below.

Note: Some of features mentioned in this guide are only available on the premium subscription. 

We have more articles on appointment scheduling sites for you! Check some of them out below:

    • Sticky Posts

    • Announcing: custom color palette + free workshop

      Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,

    • Complete walk-through of Zoho Bookings (video)

      Save time for both you and your customers. Use Zoho Bookings, the appointment scheduling app from Zoho, to free yourself from email and paper-based scheduling. Zoho Bookings can give you a common calendar by syncing multiple calendars, including yours and your staff's. Your customers can book a time convenient for them, and pay for services, through your website or the customizable webpage features available in Zoho Bookings. They'll also get emails reminding them about their appointments and any

    • New Features: Service Availability and staff booking page themes!

      Dear All,  Want a dedicated schedule for your one-on-one services? How would it feel to have one-on-one services open for consultations only during certain times? You need a superpower to make that happen and we give it to you - Service Availability is

    • Zoho Bookings has a new pricing - Pay per user

      Dear customers, Businesses around the world use Zoho Bookings. Customers have booked 1.5 million appointments and over 200K online meetings using Bookings. We are only set to cross more milestones, thanks to your support. We are excited to introduce to

    • Zoho Bookings outage on 30th June in the US data center

      Dear customers, While we profusely thank you for your patience when we were busy identifying the issue that caused the outage in our US data center, we sincerely apologize for the trouble it has caused you. It was unfortunate but the events that triggered

    • Recent Topics

    • How to create comparison time periods like these examples

      In a Pivot Report I would like to be able to select any date range and show a set of metrics for that date range e.g. revenue, orders, units sold. I would then like to be able to compare to the previous period based on the amount of days on the selected

    • Overwrite Option for custom modules

      Hi Team, I noticed that the overwrite option is unavailable in Zoho Books when importing data for custom modules. This limitation makes it challenging to bulk update old data, as the only option is the 'bulk update' feature, which is restricted to 25

    • Zoho Creator - Zoho Analytics

      I am facing an issue in Zoho Analytics where I am still seeing deleted data from the Zoho Creator form I created. Could you please look into this and let me know what needs to be done?

    • Unable to send emails

      I have this email parth@mrcolumbus.in, but I couldnt send outgoing email. Can you please help?

    • Notifications push : Encourager le réengagement et renforcer la fidélité des utilisateurs efficacement

      Vous avez déjà souhaité engager et communiquer de manière proactive avec les utilisateurs, y compris lorsqu'ils utilisent votre application de manière peu active ? Zoho Apptics vous offre déjà des fonctionnalités qui vous permettent d'évaluer la performance,

    • Easy way to delete attachments

      I've reached my data limit and would like to run a view/report, and mass delete attachments. Is there an easy, fast way to do this? Moderation Update: Post Summary: There are two features the post discusses a) Easy way to remove Email attachments Will

    • How to add new deal to existing contact

      Hi, I want to add new deal to existing contact.

    • Domain verification is in progress... (How long do I need to wait?)

      Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Data

    • Linking an email to a Contact when the email is sent in deluge via sendmail

      The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that

    • How to restore deleted Field

      I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record that

    • How to select multiple notes at once in the PC client?

      In the PC client, you can select notes using ctr+LMB. But why can't you use shift+LMB? PC version 3.2.0

    • How I can add customized Invoice

      Hi, I wanna use a customized Invoice, how i can add that

    • Zoho Analytics Pivot Table - How to compare month vs last year same month

      Hi, I had created a pivot table with setup as below: Column: - Delivery Date Row: - Customer Group Data as column - Total amount (sum > normal) (show data of the month) - Total amount (sum > % difference from previous value) (compare between this month

    • Recorded imported goods

      I have imported some goods from a foreign vendor called ABC. to Bahrain. My Customs duty and VAT are paid by an agency called XYZ to authorities. I have paid the amounts to XYZ and they have paid to authorities in behalf of us using our TRN Number. Now

    • Notes created in mobile app not syncing with web notebook

      I have created certain notes in a new notebook in mobile app. The new notebook is also created using mobile app and when I logged in through web I am unable to see notebook that I have created using mobile app. there is no trace of notes in which i have created in mobile app on the web even after days of creating in mobile app This is not the case vise-a-versa. the notes and note book created on web are accessible on mobile app on real time.  this is very inconvenient and big demotivating factor

    • Match Transaction > Filter | Allow wildcards in search

      The Filter function is useful for narrowing down to a specific set of transactions. It would be useful to have the ability to use wildcards in search. e.g. customer name "starts with" or " * " as a placeholder. e.g. "National * " instead of "National

    • Marketing Automation Emails Going to Spam

      Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get this

    • Convert Request to Forum Topic

      I know you can convert a forum topic to a request and a request to a solution in the knowledge base, but how do you convert a request to a forum topic?  Is this possible?  If not is this a feature coming down the pipe in the near future? Thanks!

    • Zoho Sign / Prefill By You - Editable by Them!

      Zoho Sign seems to have two field options available - an empty field for signer(s) to complete or a field that has been prefilled by you, that becomes read only once sent.  What I would like is an option on the pre-filled by you fields, to leave them

    • Is the Contacts sync between Campaigns and CRM bi-directional?

      Is the Contacts sync between Campaigns and CRM bi-directional?

    • Task does not syncing to google calendar shedual

      Hi why does the tasks activities do not syncing with the google calendar like the event option does?

    • Bug with Zobot Human transfer

      I have configured the brand, the operator, and the Zobot in Spanish. However, no matter what I do, it always says "YES" instead of "Sí" or "Sure, why not " instead of "Claro, ¿por qué no?" when asking if the user wants to contact a human operator. The

    • Error AS101 when adding new email alias

      Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.

    • This mobile number has been marked spam. Please contact support.

      Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?

    • email address autocomplete

      Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. Thanks

    • Something went wrong. One or more fields contain errors

      I am getting this error but there is no way to debug what field is causing the issue . I have over 100 fields. Everything was working fine and then i fixed some fields that should have the same field names but had a typo and i am getting this error. It

    • Integrating Zoho Desk Instances from two separate organizations

      Is it possible to integrate Zoho Desk with an instance from another organization? For example, creating a ticket in one organization can cause the creation of a ticket in the second organization? Or certain tickets from one organization be viewable by

    • Knowledge base bug - Error: Article couldn't be updated.

      It took me a while to figure this out, truly one of the most irritating bugs in Zoho. I hope you find this information helpful. When using the knowledge base to create articles, make sure your keywords are in lowercase and separated by commas. Otherwise,

    • Is this possible with Campaigns?

      My company is currently moving CRM's from Monday to Zoho One. Currently, our marketing lead process is send out 7 sms messages over 14 days if the lead is in a certain status. If we don't get a response the lead is put into a "Closed" status. Do we buy

    • How to view two portals (Zoho CRM & Zoho Books) in single login

      Hello there, I need to create a portal access for the Customers. Customer data present in two applications namely Zoho CRM & Zoho Books. My requirement is to show the two different portals(Zoho CRM Portal & Zoho books Portal) in single login. I could

    • Invoice status on write-off is "Paid" - how do I change this to "Written off"

      HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way

    • Updating Bounced Contacts in Campaigns to the CRM

      The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM

    • Bandwidth, voice and poor video

      Dear Team, The webinar has made things quite easy and convenient for educators around the world. We are an art & culture-based organization where students and researchers are our major audience.  While using the Zoho webinar platform, we have observed that the audio lags and the video is of poor quality and often freezes. Some participants don't hear what is being spoken.  We also found that even a slightly slow internet connection disrupts the webinar while it should be working well even on lower

    • No Hope for Zoho Meeting

      Zoho Meeting is just the poorest meeting app I've come across in a long time. The support sucks too. I called to see if there was anything that could be done on the backend and while I was on a test meeting with support the video was lagging and freezing

    • Zoho books and venmo

      Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current

    • Global Sets for Multi-Select pick lists

      When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

    • 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>

      Please help me with this. Sending of mails is blocked.

    • The Social Wall: November 2024

      Hey everyone, As we move into December, we're excited to share all the updates that went live in Social during November. View, monitor, and respond to your WhatsApp and Telegram messages from Inbox Take your communication a step further by integrating

    • Segmenting Contacts Based on Product Purchased

      I am trying to organize our main Marketing Automation email list in a way that segments contacts based on products they have purchased (for example in this case it is 3 different products). To my knowledge, this would require the sync from Zoho CRM to

    • Urgent Assistance Needed with DKIM Verification

      Hi, I have been trying to verify the DKIM for the past month using your instructions as well as other resources. Unfortunately, I have not been able to resolve the issue, and it remains persistent. I need to address this problem as soon as possible so

    • Next Page