Build Your Own Online Storefront With Zoho Commerce

Zoho Commerce is a powerful and cost-efficient e-commerce software solution for small or medium businesses that offer a robust platform for all e-commerce functions. It can be used for website creation, online sales and order management, product management, marketing and support, reporting and inventory, and shipping.

You can get a professionally designed online store without any designer price tag. Picking up a template, drag and drop the layouts, purchase a domain, and launch a brand.  When an online storefront is built with an e-commerce website builder such as Zoho Commerce, it enables to manage the inventory, configure shipping, fulfill store orders on time, automate the taxes and accept payments online and offline.

Zoho Commerce also helps in providing real-time reports and detailed analytics that are based on store performance. You can get started for free. In this blog, we will understand how we can build your own online storefront with Zoho Commerce.

Need For Zoho Commerce

Online shopping is not showing any signs of slowing down in today’s world because of the ease of use and convenience of experience that it brings as compared to in-person shopping. People are becoming busier than they were ever before and that makes them look for digital solutions that can help them in meeting their everyday needs.

In case a business is just beginning and the owner of that business is considering branching out into e-commerce based out of a physical location that one already has, there are multiple options that one has to bring a business into a proper e-commerce solution. Now with the help of online store management such as Zoho Commerce, that is possible easily.

E-commerce can be complicated for a business of any size because there are many details that are needed for successful business operations. With the help of a team that can assist in customizing a customer experience in a precise way that a business owner envisions, one can deliver several goals including customer engagement, brand awareness, business growth, and revenue increase.

Additionally, if one uses Zoho products for other areas of a business, using the Zoho Commerce offers easy and intuitive integration. It helps in connecting with other applications in the Zoho family so that you can become as optimized and innovative as possible. The departments will be able to receive automated updates with the help of Zoho Commerce so that the overall customer experience is not compromised and the business continues to be successful.

Main Benefits of Zoho Commerce

1. Marketing

Managing an online store is a lot more than only selling products and services. Since the online space has become considerably competitive, there has been an increasing need to make sure that a brand leaves a lasting impression on the customers once they are on the site.

From reaching the first time customers through marketing and promotion to engaging with all of them while they are on the site and after they leave, Zoho Commerce helps in obtaining new customers and retaining the ones that are already loyal to a brand. It also allows them to implement a coupon strategy and grab the attention of customers, recommend similar products to attract their attention, and increase the session duration so that the business owners can reach out if they have left the site with a full cart.

With all these factors, one can remain on top amongst these customers after the experience with a brand. Since there is always room for enhancement, the Zoho Commerce login helps in understanding the user journey behavior on a site for determining what is working and what might need some extra help or focus. With the help of personalized marketing based on the funnel analytics and customized reports, one can figure out what the customers need that is not being provided. A much better experience can be created with every change and update.

2. Creating and Individualizing

E-commerce has an extremely competitive environment and one must make sure that the brand presence on a website completely captures a message and the overall tone that must be portrayed. It might feel overwhelming in case you are just about to begin, and if you have an idea in mind for an online shopping experience, Zoho Commerce helps in the actual binding process.

One can experiment with a variety of layouts and the methods to present content or a product with easy to use drag and drop tools. These templates are intuitive and they will be streamlined for mobile and desktop just so that there is never a worry to duplicate the work.

Zoho Commerce is an E-commerce software that can assist at the beginning of that communication feature without giving up on a brand’s essence or the comprehensive website experience. It also helps in understanding the best optimization strategy for a website so that a brand can generate an increased user base.

3. Online Store Management

Building an online storefront is a lot more than only developing a website and all the factors that go into the design. The fact that selling a service or a product to an entirely qualified audience demands for an engaging and a positive brand experience.

To fulfil the order of a seamless payment process, the customers should have a positive engagement with the website. Zoho Commerce helps in managing the elements of a process such as managing and tracking inventory while maintaining the best ways for communicating information.

The team also guides you through the handling and shipping methods because you will need to create a reliable relationship with a vendor who can support the needs. Payment processing compliance within specific states is another area where Zoho Commerce helps a lot in online store management. Besides this, as the website grows, there will be a need to grant access to some capabilities in a website that helps in managing the demand and Zoho Commerce helps in administering access while creating a customized solution for every stakeholder.

Zoho Commerce comes with a special drag and drop store builder, inventory, product, order, and shipping management tools, real-time reports, and multiple payment gateways. Your online storefront is now only a click away.

The E-Commerce website helps in doing the following things within five steps:

1. Designing Simply: The drag and drop feature in Zoho Commerce helps in bringing a website to life. In case you have any coding experience, there will be never any need for it.
2. Adding Products: Adding or importing the products including the specifications, images and descriptions.
3. Showcasing Products: Organizing the products into various categories and collections makes it easy for the customers to find them and for the business to sell them.
4. Instantly Live: You can go online within one click and see the updates reflected on a mobile optimised website almost instantly.
5. Payment, Shipping, and Taxes: Include all the payment gateways and location centric tax rates and the shipping options to the store.

After the store is live, Zoho Commerce helps in doing the following things:

1. From the time when the orders are made to the time when they are delivered, one can track and fulfil numerous orders from a single screen only.
2. The inventory stock management helps in organizing and keeping tabs on the stock levels for an easy buying experience. The low stock alerts make sure that one never has to cancel a buy.
3. The dashboard of Zoho Commerce helps in getting a bigger picture with a real time report to reflect the finer details.
   

Artificial Intelligence Benefits of Zoho Commerce

1. Recommendations: Almost each visit to the store makes the AI much better at recommending products to the future visitors. You can experience considerable growth assisted by an efficient AI.
2. Detecting Fraud: Artificial intelligence is at all times on the search for any fraud transactions. Some of the benefits such as Spam IP identification and the payment steps tracking.
3. Optimized for Search: Irrespective of the pages or products, the SEO tools of Zoho help in making it simple to rank much higher than all the important search with an comprehensive in-depth traffic analysis and easy metadata management.

Building an Online Store With Zoho Commerce

The platform of Zoho Commerce makes the process of selling a lot simpler. You just have to find a product for selling and you can start selling online.

1. Pixel Perfect Store: Zoho Commerce helps in virtually designing an online store without having any kind of complex code. Drag and drop to make the store pixel perfect. The templates are designed for simple navigation on any kind of device to make sure that the shopping experience is great.
2. Report Making: Making informed decisions with the help of the store’s reports and analytics is an important benefit that building an online storefront with Zoho Commerce offers.
3. Inventory: When it is about online selling, things such as order processing and stock management become extremely important. Zoho Commerce always ensures that one maintains the right amount of stock so that it gets replenished at the right time.
4. Rating: You can advocate a product through the product comments and ratings which helps in improving the performance of a product considerably.
5. Integrations: Zoho Commerce helps to integrate the online stores with other popular and favourite Zoho products including the Books, Inventory, CRM, and SalesIQ without any hassle of a third party interference.
6. Discounts: Other than this, there can also be a scope of increasing profits with the help of discounts. One can set up a store wide discount that can help the brand doing really well in the long run.
7. Alerts: You can stop losing out on the sales in case the items are out of stock. The software will send an alert when the stocks are running low so that they can rightfully get filled again.
8. Shipping Rates: Zoho Commerce helps in creating zone wise shipping rates for shipping the products out.
9. Sales Tax: Zoho Commerce helps in making the tax day worries a thing of the past. You can set and automate the sales tax rules so that they are always in compliance.
10. Payment Gateways: Zoho Commerce helps in choosing some of the best payment gateways for safe and easy online transactions.

Making a Move to Adopt Zoho Commerce

In case, you are the owner of a brick and mortar business is not doing well and you are looking to expand the operations then there are two important options, either an online store or an additional physical branch. Although an entirely new store can be great to play for the strengths, when you go online the geographical reach will be innumerable.

A profound online presence is one of the best assets that any business can have in today’s world. To begin, it can cost less as compared to opening and managing a retail outlet. With an online store, you will only be paying for the site domain, associated supply chain costs and a website.

In addition, an e-commerce store gives access to a broad customer base that is unconstrained by geography and also enables the shoppers to visit at any time of a day. Many retail sales are happening online and this is a number that is on the rise. If you own business, then the time is now to move online so that you don’t miss out on serving any customers online. Now that you finally know that an e-commerce store is a great option for growing a business, take action and begin now.

Conclusion

Building an online storefront with the help of Zoho Commerce is very easy. You can start today with the help of some experts who work with Encaptechno and begin to reap maximum benefits. If you are interested in taking your business to the next level then take a step in the right direction and reach out because we will help you with a seamless functioning of Zoho Commerce.

• Topic Participants

• Abhishek - Zoho Partner

  

• Terry

• Recent Topics

• SendMail to multiple recipients

  Hi, I'm trying to send an email to a list of recipients.  Right now the "to" field is directed to a string variable. (List variables won't work here). In the string variable, how can I make it work? trying "user@app.com;user2@app.com" or "user@app.com; user2@app.com" just failed to send the emails. Ravid

• Populate drop down field from another form's subform

  Hello, I found how to do that, but not in case of a subform. I have a Product form that has a subform for unit and prices. A product might have more than one unit. For example, the product "Brocoli" can be sold in unit at 3$ or in box of 10 at 25 $. Both

• Usar o Inventory ou módulo customizado no CRM para Gestão de Estoque ?

  Minha maior dor hoje em usar o zoho é a gestão do meu estoque. Sou uma empresa de varejo e essa gestão é fundamental pra mim. Obviamente preciso que esse estoque seja visível no CRM, Inicialmente fiz através de módulos personalizados no próprio Zoho CRM,

• Signup forms behaviour : Same email & multiple submissions

  My use case is that I have a signup form (FormA) that I use in several places on my website, with a hidden field so I can see where the contact has been made from. I also have a couple of other signup forms (FormB and FormC) that slight differences. All

• getting error in project users api

  Hello, I'm getting a "Given URL is wrong" error when trying to use the Zoho Projects V3 API endpoint for adding users to a project. The URL I'm using is https://projectsapi.zoho.com/api/v3/portal/{portalid}/projects/{projectid}/projectusers/ and it's

• Change total display format in weekly time logs

  Hi! Would it be possible to display the total of the value entered in the weekly time log in the same format that the user input? This could be an option in the general settings -> display daily timesheet total in XX.XX format or XX:XX.

• Different Company Name for billing & shipping address

  We are using Zoho Books & Inventory for our Logistics and started to realize soon, that Zoho is not offering a dedicated field for a shipping address company name .. when we are creating carrier shipping labels, the Billing Address company name gets always

• How to display historical ticket information of the total time spent in each status

  Hi All, Hoping someone can help me, as I am new to Zoho Analytics, and I am a little stuck. I am looking to create a bar chart that looks back over tickets raised in the previous month and displays how much time was spent in each status (With Customer,

• Zoho Projects iOS app update: Global Web Tabs support

  Hello everyone! In the latest version(v3.10.10) of the Zoho Projects app update, we have brought in support for Global Web Tabs. You can now access the web tabs across all the projects from the Home module of the app. Please update the app to the latest

• Zoho Community Weekend Maintenance: 13–15 Sep 2025

  Hi everyone, We wanted to give you a heads-up that Zoho Community will undergo scheduled maintenance this weekend. During this period, some community features will be temporarily unavailable, while others will be in read-only mode. Maintenance Window:

• Agent Performance Report

  From data to decisions: A deep dive into ticketing system reports An agent performance report in a ticketing system provides a comprehensive view of how support agents manage customer tickets. It measures efficiency and quality by tracking key performance

• Show both Vendor and Customers in contact statement

  Dear Sir, some companies like us working with companies as Vendor and Customers too !!! it mean we send invoice and also receive bill from them , so we need our all amount in one place , but in contact statement , is separate it as Vendor and Customer, 

• URL validation

  We use an internal intranet site which has a short DNS name which Zoho CRM will not accept.   When attempting to update the field it says "Please enter a valid URL". The URL I am trying to set is http://intranet/pm/ Our intranet is not currently setup with a full DNS name and given the amount of links using the shortname probably isn't a feasible change for us.

• Pourquoi dans zohobooks version gratuite on ne peut ajouter notre stock d'ouverture??

  Pourquoi dans zohobooks version gratuite on ne peut ajouter notre stock d'ouverture ??

• How can I adjust column width in Zoho Books?

  One issue I keep running into is as I show or hide columns in reports, the column widths get weird. Some columns have text cut off while others can take a fourth of the page for just a few characters. I checked report layout guides and my settings, but

• Invalid value passed for file_name

  System generated file name does not send file anymore - what is the problem?

• Custom Function for Estimates

  Hey everyone, I was wondering if there was a way to automate the Subject of an estimate whenever one is created or edited: * the green box using following infos: * Customer Name and Estimate Date. My Goal is to change the Subject to have this format "<MyFirm>-Estimate

• This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

  I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the

• Search in module lists has detiorated

  Every module has a problem with the search function :-/

• YouTube Live #1: AI-powered agreement management with Zia and Zoho Sign

  Hi there! We're excited to announce Zoho Sign’s first YouTube live series, where you can catch the latest updates and interact with our Zoho Sign experts, pose questions, and discover lesser-known features. We're starting off by riding the AI wave in

• Search in module lists has detiorated

  Every module has a problem with the search function :-/

• Sales Receipts Duplicating when I run reports why and how do we rectify this and any other report if this happens

  find attached extract of my report

• Add Zoho Forms to Zoho CRM Plus bundle

  Great Zoho apps like CRM and Desk have very limited form builders when it comes to form and field rules, design, integration and deployment options. Many of my clients who use Zoho CRM Plus often hit limitations with the built in forms in CRM or Desk and are then disappointed to hear that they have to additionally pay for Zoho Forms to get all these great forms functionalities. Please consider adding Zoho Forms in the Zoho CRM Plus bundle. Best regards, Mladen Svraka Zoho Certified Consultant and

• Bigin: filter Contacts by Company fields

  Hello, I was wondering if there's a way to filter the contacts based on a field belonging to their company. I.e.: - filter contacts by Company Annual Revenue field - filter contacts by Company Employee No. field In case this is not possibile, what workaround

• Has Zoho changed the way it searches Items?

  Right now all of our searches have broken and we can no longer search using the SKU or alias. It was fine last night and we came in this morning to broken.....this is impacting our operations now.

• Refunds do not export from Shopify, Amazon and Esty to Zoho. And then do not go from Zoho inventory to Quickbooks.

  I have a huge hole in my accounts from refunds and the lack of synchronisation between shopify , Amazon and Etsy to Zoho ( i.e when I process a refund on shopify/ Amazon or Etsy it does not come through to Zoho) and then if I process a manual credit note/

• CRM->INVENTORY, sync products as composite items

  We have a product team working in the CRM, as it’s more convenient than using Books or Inventory—especially with features like Blueprints being available. Once a product reaches a certain stage, it needs to become visible in Inventory. To achieve this,

• Zoho Calendar not working since a few days

  Hey there, first off a minor thing, since I just tried to enable the Calendar after reading this in another topic (there was no setting for this though) : For some reason my current session is showing me based in New York - I'm in Germany, not using a

• Monthly timesheet, consolidation of time by project

  I have time logs for various jobs for project. Is it possible to consolidate the time spent for each job, when I am generating a timesheet for a month? I am getting the entries of jobs done on each day when I generate a timesheet for a month For example

• Building a Strong Online Identity with G-Tech Solutions

  In today’s fast-moving world, having a strong online identity is essential for every business. https://gtechsol.com.au helps businesses establish a digital presence that reflects their vision and values. By focusing on innovation and quality, they create

• Sending emails from an outlook account

  Hi, I need to know if it's possible to send automatic emails from an Outlook account configured in Zoho CRM and, if so, how I can accomplish that. To give you some context, I set up a domain and created a function that generates PDF files to be sent later

• Struggling with stock management in Zoho CRM – is Zoho Inventory the solution?

  My biggest pain point today with Zoho is inventory management. I run a retail business and reliable stock management is absolutely critical. Obviously, I need this inventory to be visible inside the CRM. At first, I tried handling it through custom modules

• Automating CRM backup storage?

  Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,

• Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging

  Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration

• can't login Kiosk URGENT

  already try, can't login pls help to support. thanks.

• 【Zoho CRM】CRM for Everyoneに関するアップデート：関連データ機能

  ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、CRM for Everyoneの新機能「関連データ機能」をご紹介します。 関連データ機能は、あるタブのデータを別のタブに柔軟に関連付け、異なるタブで管理されている情報を1か所にまとめて表示できます。 たとえば、組織タブとチームタブのデータを関連付けることで、必要な情報に効率よくアクセスでき、顧客理解を深めながら他チームとの連携もスムーズに行えます。 目次 1. 関連データの設定方法

• Zoho Books

  How do I manually insert opening balance?

• Profit / margins on Sales orders / Invoices / Estimates

  When we select an SKU or item name in any of these documents, much info such as invoice.line_items.rate is pulled from the item & filled into the document being worked on. If we had another lineItem DB field (hidden) auto filled at the same time: invoice.line_items.purchase_rate

• Inventory to Xero Invocie Sync Issues

  Has anyone had an issue with Invoices not syncing to Xero. It seems to be an issue when there is VAT on a shipping cost, but I cannot be 100% as the error is vague: "Unable to export Invoice 'INV-000053' as the account mapped with some items does not

• How to activate RFQ? What if a price list has ladder price for items?

  Where can I find the option to activate request for quotation? How does it work? If the item has ladder price, does it gets calculated depending on how many items are in the cart?

• Next Page