E-Invoicing in Belgium with Zoho Books

E-Invoicing in Belgium with Zoho Books

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.

How Zoho Books Handles Belgium e-Invoicing

Zoho Books aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Books and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Books

Zoho Books supports:

  • Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol. 

  • Sending of the following transaction PDFs through the Peppol network: 

    • Invoices

    • Credit Note

    • Bills

    • Vendor Credits

  • Sending Reference fields such as: 

    • Order Reference

    • Project Reference

    • Payment Reference (Supported Payment modes: Cash, Checks, Card)

  • Monitoring and filtering real-time transaction status with predefined filters: 

    • Yet to Push

    • Pushed

    • Failed

    • Accepted

    • Rejected

  • Fetching customer name and address details using their VAT ID. 

  • Automatically pushing recurring and subscription invoices to Peppol. 

  • Bulk-pushing invoices and credit notes.

  • Cross-border transactions.

  • Accepting or rejecting the bills received from your vendors through Peppol.

  • Availability of UUID in export

  • Availability of e-invoice transaction status in webhook and custom functions. 

  • Mapping existing custom field to Tax Registration Number field.

  • Mapping Tax Registration Number field to the CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Books will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in 
Zoho Books
Mode of Communication in Zoho Books
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features Yet To Be Supported 

Today the apps do not support the below functionalities yet.

  • Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

  • Support for additional attachments.

  • Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

We're working on these features and they will be released shortly. We will update you as and when they are released. 

Enabling E-Invoicing in Your Zoho Books Organisation

  • All new paid organisations created with Business Location as Belgium will automatically have access to the new e-invoicing functionalities. 

  • If you have an existing paid organisation, you will find an in-app banner notification inside your organisation. 

    • Enable E-Invoice: Once you click 'Enable E-Invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customers module) in your organisation.

    • VAT ID Matching: The wizard will then guide you to map the newly created fields mentioned above with any existing field you use in your organisation for recording such information.  

Additionally, you can refer this video to know how how to enable e-invoicing in your Zoho Books organization.

For Users Using Zoho CRM and Zoho Books Integration

If you've enabled Zoho CRM and Zoho Books integration, follow the below steps below to map fields.

  • Edit the configuration in Zoho Books - Zoho CRM integration in Settings.

  • Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added custom fields introduced after enabling E-Invoicing. 

  • Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Books.

Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test Features Before Going Live in Your Organisation 

If you want to test the features in a Sandbox environment before enabling them live in your organisation, please create a new trial organisation in Zoho Books and reach out to us. We will enable the necessary settings from our end. 

Here is a detailed help document which provides instructions on how to set up e-invoicing in Zoho Books.

Pricing

Zoho Books includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Books, reach out to us through the comment section below or drop an email to support@eu.zohobooks.com. We will be happy to assist you. 

Best regards,
The Zoho Books Team


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