Enhanced crash reporting in Zoho Apptics

All app crashes have the same sad ending: The app dies while the user still wants to use it. But the reason behind each crash? They vary every time.

Identifying the root cause and fixing it is already hard work for your dev team. What makes it harder? Crash reports that just dump a stack trace and leave you doing all the guesswork.

That’s why we’ve been quietly leveling up crash reporting in Apptics. It’s smarter, more granular, and built to make debugging faster and frustration-free.

Let’s break down what’s new with Apptics' crash reporting and analytics feature, one step at a time.

All crash types now under one roof

Not all crashes are the same, and each shows up differently. Apptics now automatically detects and categorizes crashes into distinct types so you get a clear picture of what’s failing, how, and why.

The crash types identified in Apptics include:

• Crashes - The classic case where your app quits unexpectedly and shuts down without warning.
• App hangs (ANRs) - When your app doesn't crash but suddenly becomes unresponsive or frozen, leading your users to force quit.
• App launch errors - When your app fails to start and crashes right after it launches.
• CPU exceptions - Triggered when the processor encounters unexpected behaviors (like invalid operations or memory access), disrupting the normal flow of execution.
• Disk write errors - Times when your app fails to write data to the disk (device's storage) and shows strange behavior or crashes, causing real data loss.

This granularity gives more clarity and actionable insights on every crash instance.

Note: Crash type tracking is available for iOS apps using Apptics SDK version 3.1.3 and above. Support for macOS is planned for a future release.

Smarter crash grouping for better clarity

We’ve also enhanced how crash instances are grouped behind the scenes. Now, similar crashes are bundled more effectively for easier triaging and can be filtered by crash type and app framework. Less noise and more focus.

Each unique issue in the Apptics console shows two handy tags:

• One that specifies the crash type (Crashes, ANRs, app launch errors, CPU exceptions, and disk writes)
• One for the app framework (Native, React Native, and Flutter)

AI-powered crash analysis

We've added a built-in AI assistant that helps you reduce the guesswork and tells you the why behind each issue. It reads crash reports and summarizes the issue, highlights the root cause, and even suggests potential fixes, all within the crash details page.

Apptics goes beyond basic crash logs. With built-in error logging and user session tracking, you can investigate crashes with full context around each issue, helping you triage and resolve faster.

Whether you’re a solo dev or part of a cross-functional QA squad, Apptics' crash reporting module is built to be clear, collaborative, and developer-friendly.

You can refer to our crash reporting guide for more details, or write to us at support@zohoapptics.com.

So go ahead, ship with confidence. If something breaks, we’ll help you fix it faster! :)

Cheers,

Apptics Team

• Topic Participants

• Supraja Gayathri S

  

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