Generating an OAuth 2 token for Cliq

Generating an OAuth 2 token for Cliq

OAuth 2.0 protocol is a way to authorize and authenticate API requests. It allows third party application developers to let their users access and use the resources securely. This post will walk you through the steps involved in generating an OAuth 2 token for Cliq.

Follow the steps given below to know more on how to generate an OAuth 2 token for Cliq.


Step 1: Generate Client id and Client secret 


You will need to register your client app before getting started. A registered client app will be assigned a Client ID and a Client Secret which will be used in the OAuth flow. The Client ID is a public identifier for applications. Although it is public, it is best that it is not guessable to prevent attacks on the arbitrary applications possibly. On the other hand, the Client Secret is a secret only known to the application and the authorization server. 

  1. Visit the Cliq developer console and register your client application and include the following details
  • Client Name : The name of the application that you want to register with. This name will be shown in the consent displayed to the user while granting access to the required scopes.
  • Client Domain: A domain name to be used in the URL to identify your brand name uniquely.
  • Authorized redirect URL's: Callback URL to which user's will be redirected upon successful authorization.
      2. Click on the Create button.

Step 2: Authorization by generating a grant token 


The second step is to redirect the user of the client application to an authorized endpoint (https://accounts.zoho.com/oauth/v2/auth). Cliq will ensure the consent for the permissions that your app requests. In this step, after the consent is obtained, Cliq will redirect to your app along with the code that can be used in generating an Access token.

Type in the URL along with the mandatory parameters given below.

https://accounts.zoho.com/oauth/v2/auth?scope={scope}&client_id={client_id}&state=5466400890088961855&response_type=code&redirect_uri={redirect_uri}&access_type=offline 

Note:Mandatory parameters are indicated with a *.

Parameter
Description 
scope*
Scope helps you access application data. 
You can include multiple scopes by separating them with a comma.
For example (ZohoCliq. Channels.READ,ZohoCliq.Channels.UPDATE). 
client_id*
The client-id obtained while registering your application.
state
This parameter is used to maintain the state between the request and callback.
response_type*
The value of the param response_type should always be code.
redirect_uri*
It specifies the URL to which the page is redirected along with the code when the user grants an access.
access-type
Enter the access type as online or offline. 
online- To generate only the Access token.
offline- To generate both the Access and the Refresh Tokens.

Step 3: Generating Access and Refresh tokens 

The value of the code parameter obtained in the previous step will be used in generating the Access and the Refresh token. 
Make a POST request to the following URL along with the parameters mentioned below. 

https://accounts.zoho.com/oauth/v2/token?code={code}&grant_type=authorization_code&scope={scope}&client_id={client_id}&client_secret={client_secret}&redirect_uri={redirect_uri} 


Parameter
Description
code*
The authorization code obtained while generating the grant token.
client_id*
The client-id obtained while registering the application.
client_secret*
The client-secret obtained during the application registration.
redirect_uri*
Include the redirect URI mentioned while registering your client application.

grant_type*

authorization_code
scope
Mention the scope for your extension.

Note: The generated code is valid for only one minute.
On making a successful request, you will receive the following response
  1. {
  2. "access_token": "1000.365170ed0e63c47bf759439c1897fee0.7c3a098808532004faba21ff291ec296",
  3. "refresh_token": "1000.368e377f885b7e2ff696479625b3e150.6cad850717614193bddbf489b6a437d6",
  4. "api_domain": "https://www.zohoapis.com",
  5. "token_type": "Bearer",
  6. "expires_in": 3600
  7. }
  1. access_token - Access token to access Zoho Cliq APIs.
  2. refresh_token - Refresh tokens to generate new Access tokens.
  3. api_domain - Domain name of the API. Use this domain in your requests to make API calls to Zoho Cliq.
  4. token_type - Type of the token obtained. Bearer in this case.
  5. expires_in - Time in milliseconds after which the token expires.

Note: 1. Each access token is valid only for an hour
2. Refresh tokens do not expire and can be used any number of times to generate new access tokens. 

Step 4: Generating the Access token from the Refresh token

Now to generate a new Access token, use the refresh token from the previous step. 
Make a POST request to the given URL along with the parameters mentioned below.

https://accounts.zoho.com/oauth/v2/token?refresh_token={refresh_token}&grant_type=refresh_token&scope={scope}&client_id={client_id}&client_secret={client_secret}&redirect_uri={redirect_uri}

Parameter

Description
client_id*
The client_id obtained while registering your application.
client_secret*
The client_secret obtained while registering your application.
redirect_uri
The redirect uri mentioned during the client registration.

grant_type*

refresh_token
refresh_token*
The refresh token obtained in the previous step.

scope*

The suitable scope for your extension.

Note: A user in an organization can have a maximum of 20 refresh tokens and each refresh token can have a maximum of 30 active Access tokens.



So that was all about generating an OAuth 2 token for Cliq. In case of any queries please do comment below. We'd be happy to assist you.

Regards,
Divya P 
Cliq













    • Sticky Posts

    • Automating Employee Birthday Notifications in Zoho Cliq

      Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
    • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

      Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
    • App Spotlight : PagerDuty for Zoho Cliq

      App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational
    • Automate your status with Cliq Schedulers

      Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick
    • Bulk user onboarding for Cliq Channels in a jiffy

      As developers, we frequently switch between coding, debugging, and optimizing tasks. The last thing we want is to be burdened by manual user management. Adding users one by one to a channel is tedious and prone to errors, taking up more time than we could
    • Recent Topics

    • Zoho Sheet for Desktop

      Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
    • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

      Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
    • BUTTONS SHOWN AS AN ICON ON A REPORT

      Hi Is there any way to create an action button but show it as an icon on a report please? As per the attached example? So if the user clicks the icon, it triggers an action?
    • Dropshipping Address - Does Not Show on Invoice Correctly

      When a dropshipping address is used for a customer, the correct ship-to address does not seem to show on the Invoice. It shows correctly on the Sales Order, Shipment Order, and Package, just not the Invoice. This is a problem, because the company being
    • RFQ MODEL

      A Request for quotation model is used for Purchase Inquiries to multiple vendors. The Item is Created and then selected to send it to various vendors , once the Prices are received , a comparative chart is made for the user. this will help Zoho books
    • Will zoho thrive be integrated with Zoho Books?

      title
    • Product Updates in Zoho Workplace applications | August 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
    • Notebook audio recordings disappearing

      I have recently been experiencing issues where some of my attached audio recordings are disappearing. I am referring specifically to ones made within a Note card in Notebook on mobile, made by pressing the "+" button and choosing "Record audio" (or similar),
    • Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked

      Hi, I sent few emails and got this: Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked And now I have few days since I cant send any email. Is there something wrong I did? Also can someone fix this please
    • Want to use Zoho Books in Switzerland. CHF support planned?

      Hi, We're a Swiss company using other Zoho suite software and I discovered Zoho Books and other accounting SaaS when looking for an accounting tool. Do you intend to cover Switzerland and CHF based accounting anytime soon? Roy
    • Zoho sheet desktop version

      Hi Zoho team Where can I access desktop version of zoho sheets? It is important as web version is slow and requires one to be online all the time to do even basic work. If it is available, please guide me to the same.
    • Weekly Tips : Teamwork made easy with Multiple Assignees

      Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders
    • Best way to share/download presentation files in Zoho without losing formatting?

      Hello Zoho Community, I often work with PPT/PDF files in Zoho Docs and share them with colleagues. While PDFs usually give a direct download option, I’ve noticed that PPT/PPTX files sometimes only open in the viewer without a clear download link. Is there
    • Celebrating Connections with Zoho Desk

      September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday. What do these two events have in common (besides the date)? It's something that Zoho Desk celebrates, too: making connections. The connect through tourism
    • What is Resolution Time in Business Hours

      HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
    • Upload API

      I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
    • How use

      Good morning sir I tried Zoho Mail
    • Adding Overlays to Live Stream

      Hello folks, The company I work for will host an online event through Zoho Webinar. I want to add an overlay (an image) at the bottom of the screen with all the sponsors' logos. Is it possible to add an image as an overlay during the live stream? If so,
    • Email Sending Failed - SMTP Error: data not accepted. - WHMCS Not sending emails due to this error

      I have been trying to figure out a fix for about a week now and I haven't found one on my own so I am going to ask for help on here.  After checking all the settings and even resetting my password for the email used for WHMCS it still says: Email Sending Failed - SMTP Error: data not accepted.  I have no clue how to fix it at this point. Any insight would be lovely. 
    • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

      Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?
    • Zoho Flow - Update record in Trackvia

      Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow to
    • Add Comprehensive Accessibility Features to Zoho Desk Help Center for End Users

      Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request to enhance the client-facing Help Center in Zoho Desk with comprehensive accessibility features, similar to those already available on the agent interface. 🎯 Current
    • Rename Record Summary PDF in SendMail task

      So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this
    • in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Q

      in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Quantity Returned\ pls check the recording fetch_salesorder
    • Estimates with options and sub-totals

      Hi It seems it would be great to be able to show multiple options in an estimate. For instance I have a core product to which I can add options, and maybe sub-options... It would be great to have subtotals and isolate the core from the not compulsory items. Thanks
    • Optional Items Estimate

      How do you handle optional items within an estimate? In our case we have only options to choose with. (Like your software pricing, ...standard, professional, enterprise) How can we disable the total price? Working with Qty = 0 is unprofessional....
    • Important Update : Zendesk Sell announced End of Life

      Hello Zendesk users, Zendesk has officially announced that Zendesk Sell will reach its End of Life (EOL) on August 31, 2027 (Learn more). In line with this deprecation, Zoho Analytics will retire its native Zendesk Sell connector effective October 1,
    • Zoho Sheets

      Hi, I am trying to transition into Zoho sheets, I have attached the issues encountered. Server issues, file trying to upload for more than 30 mins, even once uploaded my data aren't loaded. Simple calculations are not working I have attached the sample.
    • Zoho CRM + Zoho FSM : alignez vos équipes commerciales et techniques

      La vente est finalisée, mais le parcours client ne fait que commencer ! Dans les entreprises orientées service, conclure une vente représente seulement la première étape. Ce qui suit — installation, réparation ou maintenance régulière — influence grandement
    • Top Bar Shifting issue still not fixed yet

      I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling
    • Power of Automation:: Automate the process of updating project status based on a specific task status.

      Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer
    • ZOHO SHEETS

      Where can I access desktop version of zoho sheets? It is important to do basic work If it is available, please guide me to the same
    • Attention API Users: Upcoming Support for Renaming System Fields

      Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
    • Billing Management: #3 Billing Unbilled Charges Periodically

      We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the
    • No bank feeds from First National Bank South Africa since 12 September

      I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect
    • Citation Problem

      I had an previous ticket (#116148702) on this subject. The basic problem is this; the "Fetch Details" feature works fine on the first attempt but fails on every subsequent attempt, Back in July after having submitted information electronically and was
    • Open Sans Font in Zoho Books is not Open Sans.

      Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
    • Failing to generate Access and Refresh Token

      Hello.  I have two problems: First one when generating Access and Refresh Token I get this response:  As per the guide here : https://www.zoho.com/books/api/v3/#oauth (using server based application) I'm following all the steps. I have managed to get
    • Zeptomail 136.143.188.150 blocked by SpamCop

      Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150
    • Apply transaction rules to multiple banks

      Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.
    • Next Page