Dear All,
The Canvas team has made using Canvas easier and more enjoyable with a few additional customization features that can help you design more effective detail view pages.
So, Canvas, as you all may know, is a platform with which you can customize various parts of your CRM to
Organize your data better.
Customize them for different profiles;
And of course, bring a whole new fresh design that is consistent with your brand.
Here are a couple of exciting updates that can help you design more effective detail view pages using Canvas.
1. Customizable tables in related lists - which allows you to style your RL tables by adding images and a pop of color to them.
2. Introducing expandable sub-tabs. You can now group your tabs into sub tabs based on a theme, thus making navigation easier.
Customizable tables in related lists
To start off, let's look at how you can customize your related lists table. Previously, you could only choose between static or list table templates as seen in the image below.
While this was functional, we realized that businesses might prefer to customize their own tables. With the latest update—the Customizable Table option in the navigation toolbar—you can customize your related lists table. Options include field selection and styling. With this feature, you can add colors to rows and columns, in addition to resizing (by extending column markers), besides, adding, or removing rows and columns from your table.
These functions are important because they'll make it easier for you to differentiate your rows and columns, expand the columns that contain more data, and add images as well.
Tab enhancements
Sub-tabs
Another improvement we've added to Canvas is the option to create a sub-tab. So imagine your record's view page has a Tab with numerous elements, namely attachments, open and closed activities, notes, campaigns, social, and more, in addition to some custom tabs. Having these tabs laid out makes it easier for you to navigate through your related lists. However, your interface may become cluttered if there are too many tabs.
Now, imagine you have these components categorized into multiple groups of the same theme. Like for instance, you combine open activities, closed activities, invited meetings, and upcoming actions under a group called Activities. Similarly, you create other groups that can either all be expanded simultaneously or one at a time - based on your preference. This will not only help declutter your components, but also put things into perspective.
These groups that you create are called Sub Tabs, and you can perform one of the two actions on them.
Multi expand: This is the default option. When you want to open multiple sub-tabs simultaneously, you can do so by selecting the multi expand action tool. In other words, the submenus of one sub-tab will not collapse when you click on another.
Single expand: When you select this option, only its associated sub menus will expand or collapse. In instances where you've expanded one sub-tab and then clicked on another, the previous sub-tab menus will collapse before the following one expands.
So how are these Sub Tabs created?
When you add a Tab from your elements onto your Canvas view editor, you have the option of adding Custom Tabs, Sub Tabs or Related Lists.
Select Sub Tab.

Next, under your Sub Tab, you have a blue plus sign. When you click on that, you can add the Related Lists that fall under your Sub Tab theme. Like in the example we mentioned earlier, you can combine open activities, closed activities, invited meetings, and upcoming actions under a Sub Tab called Activities.
Let us look at some other examples of components that can be grouped together as sub tabs.
Sub Tab (Group) Name | Components |
Marketing | Campaigns, Visits, Social, Sales Inbox |
Inventory | Invoices, Sales Orders, Purchase Orders, Quotes, Vendors, Price Books, Products |
|
|
Use Case - I |
|
Education Industry |
|
Student Information | Student Documents, Degree, Courses, Thesis Guides, Placements |
|
|
Use Case - II |
|
Real Estate |
|
Contact's Property Information | Properties, Documents, Notes, Quotes, Invoices |
That is all for this announcement. Let us know your feedback in the comments below. For more details on Canvas, check out our
help document.
Recent Topics
Can we have Bills of Material Module ?
Can we have Bills of Material Module ?
Main Ticket Page Customization
We do not love the ticket list page (right after clicking Tickets menu item) would like options to customize it.
Agent Collision Missing from Mobile App
Please add Agent Collision capabilities to the mobile app.
Zia Sentiment and Functionality on Mobile
Please add Zia sentiment and generative responses to the mobile app. It would be nice to see the ticket sentiment and generate a response back to a user using Zia on my iPhone
View Account Attachments on iOS
Please allow us to view account attachments on the mobile iOS app!
How do I run a PnL by Sales Person?
I am trying to run a PnL by sales person but am not seeing the option do so. All I need to know (per salesperson) is revenue, cost of goods, gross profit.
View Contracts and Support Plans on Mobile
We would like to be able to see contracts and support plans from the mobile app on iOS!
Why is Zoho Meeting quality so poor?
I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
App like Miro
Hi all, is there a way to have a interactive whiteboard like in Miro? We want to visualize our processes and workflows in an easy way.
Loan repayment Entry
While receiving loan, i does following steps in My Zoho books. 1. Create "Loan & Advance " Account as Parent Account under Long Term Liabilities. 2. Create another account For Example "Mr. ABC's Loan as Child account under the parent account. Now: In
Quotes module send email reverted back into 2022??
Our Zoho CRM PLUS quotes, sales orders, invoice modules is showing us an email composer from 2022. We cannot send emails and its been a real pain. I tried clicking the new version over there but it doesnt seem to do anything. Any help is welcome. th
Workflow Condition - how do check that a date / time value is in the past?
Hello, I'm got a workflow that runs a function when records reach their 'Effective Date / Time', but sometimes records are created after the 'Effective Date / Time' so I have another workflow that checks for records which needs to be processed immediately.
Pre filling SignForm field values by URL field alias's in Zoho Sign
Hi, Does anyone know if it's possible to pre fill the field values of the SignForm by using field alias's like you can in Zoho forms? To be more specific, I want to be able to change the SignForm URL to include some information like this: Before : https://sign.zoho.eu/signform?form_link=234b4d535f495623920c288fc8538cb9e6db03bbfd44499b63f3e5c48daf78f44bc47f333e2f5072cc1ee74b7332fe18b25c93fab10cb6243278d49c67eacbf30bbe5b6e1cc8c6b2#/
How to Split Payout in Zoho Books (Without Using Journal?)
Hi, I'm trying to properly record payouts in Zoho Books. The issue is that each payout is a combination of sales and expenses (fees). When I try to categorise the payout transaction from the Banking tab, I can only split the transaction using income-type
Payment Schedule
Please add the ability to create a payment schedule. The other options, like retainer invoices or two invoices, do not work for the customer. We invoice a client and need to be able to show them everything they owe in one invoice, and when each payment
Which pricing system do you think would work best for us?
Imagine we’re selling strictly wholesale. We’d rather not publish unit prices; instead, we quote customers case-by-case. To spur larger orders, we’re considering a transparent discount ladder—say: $0 – $999: 0 % $1,000 – $1,999: 5 % $2,000 – $4,999: 10
Can't Remove Payment Gateway
I am getting the error "Settings cannot be cleared as some of the transactions are still in progress." when trying to remove the PayGate payment gateway which I was unable to get working. I am now using paystack and I want to remove Paygate.
Sync specific Zoho Inventory Warehouses to Zoho Commerce
As said in the title, we would want to only sync stock from one warehouse of Zoho Inventory to the Zoho Commerce item stock. We have a 2 warehouses in different countries and the way that Zoho Commerce works (It takes stock from ALL WAREHOUSES EVERYWHERE
Weekly Tips : Automatically clean clutter with Junk cleanup interval
If you regularly receive many unwanted or spam emails, your Spam folder can quickly fill up and start taking up valuable storage space in your Zoho Mail account. Instead of manually clearing it every few days, you might find it helpful to enable automatic
Any solution for getting portal users list in deluge or in widget
Hi Team, Has anyone able to find the solution to get portal users list in deluge or in zoho creator widgets? Thanks, Payal
The Grid is here!
Hey Zoho Forms Community! 👋 We’re thrilled to announce the launch of a feature that’s been on your wishlist for a while: Grids What is Grids? Grids let you place form fields side by side in multiple columns to create a more concise and organized form
Steuerberater der Zoho benutzt in Deutschland
I write in English because the issue is related to German regulations. Wir sind ein Unternehmen, welches aktuell keine Pflicht zur doppelten Buchführung hat. Aktuell bucht unser Steuerberater jeden Beleg, auch unsere Auslagen. Wir würden dies gerne selbst
GraphQL in new Send Webhooks feature
Hello, is it possible to use GraphQL apis in the new Send Webhooks feature?
# 2 Why do we need a billing system when accounting covers billing?
In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systems
How to insert an Excel/Zoho Sheet table in a chat?
Hello, is there a way to paste an excel/zoho sheet table to a conversation without loosing table lines. I tried to paste a piece of a table and all the columns and rows were gone. How to easily paste a table without a need of sending a file? Katarzy
Mass Update Application Status
How to update application statuses of Multiple Applications at once? Is that possible? If not then why please consider adding it It can save hours of manual work Thats the only Option I see
Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk
Hi there! Wondering how to bridge the gap between digitized customer service and business paperwork? Attend our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online customer service help
Mail Search Not Working
Hello, Mail search is not working at all. I've tried Chrome and Mozilla. I can try and search for an exact term, or even an email that is 1st in my email list. All search does is sit and spin, or it comes up with no results. I've also tried it on my android
Cannot Send Email to a Gmail Account
Hello, I have a zoho-hosted email account, alex@chirochannelnetwork.com that has trouble sending to gmail accounts. But not all gmail accounts, only some of them. I've tried to figure this out with clients, and they don't appear to be going into their
Unblock ME
info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
Cannot Print Landscape with Zoho Sheet
I am noticing that when using the Zoho Sheet desktop for Mac, that even when selecting landscape as the print option, once you choose "Print", a second system dialog opens that automatically makes the view portrait again, and does not allow printing in
Power of Automation : Enhancing custom date field calculations by excluding Weekends and Holidays
Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
Stock count by bin location
Is there a configuration to make a stock count by bin or area and not by product. these is useful to manage count by area Regards
Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025
We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
portal.assignUserInProfile - Não esta adicionando
Estou encontrando problema com este comando portal.assignUserInProfile Não esta incluindo o usuário no portal Alguém pode me dizer o que pode ser thisapp.portal.assignUserInProfile("teste@gmail.com","Customer");
CRM emails vs Campaigns
Please help me understand this. I am having a difficult understanding of "Campaigns" sent through CRM (real emails) or Zoho One (blast "potentially junk" emails) This is what I currently think emails sent via CRM are "real" emails sent through linked real personal email accounts and therefore are more likely to get delivered. We use this for critical updates for our "Approved " accounts and certain other preferred statuses emails via Campaigns are sent through the Zoho server (like MailChimp, Campaign
Setting up property management in Zoho Books
Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
Reverse proxy
We have a web application in the creator platform. When I launch a particular DNS, I would like that DNS to redirect to the web page of the application in creator app. Has anyone achieved it and if yes, please share how to do it.
Still client need to download .exe?
Hello, the client for use zoho assist need everytime download .exe file and launch it?
Splitting a ticket's entire thread
Hi, When you split a ticket it only splits the individual reply that you clicked "Split as new ticket" on. Is it not possible to split the entire ticket thread from that point into the new ticket (every reply from the split point forward)? Or is there
Next Page