Planned Annual Maintenance AU Data Center, 15th and 22nd August, 2021

Planned Annual Maintenance AU Data Center, 15th and 22nd August, 2021

Dear customers, 

Our annual infrastructure maintenance for our Australia Data Center is scheduled for 15th August, 2021, between 08.30PM and 11.30PM AEST, and on 22nd August, 2021, between 08.30PM and 11.30PM AEST. This maintenance has been planned during non-business hours, so all Zoho services will continue to be operational.

We don't expect any major interruption, and you should be able to continue using all Zoho services during this maintenance. We'll keep you informed with updates to this exact forum post once the maintenance is complete. If you experience any issues, please feel free to drop us an email at support@zohocorp.com or tweet us @zohocares, and we'll be quick to help you.

If you've whitelisted our Zoho IP address, please also add the following IP addresses to the list.

103.91.166.0/24
165.173.191.0/24

We thank you for your business and continued support!
Regards
Dhinesh Khanna
Global Head Customer Success
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