Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of March.
Zoho Mail
Create Collections Under Categories in Bookmarks
Create multiple collections under categories to further classify, manage, and view your bookmarks.
Unread email view filter search
View all your unread emails with a single click using the Unread view parameter in Mail search, which quickly displays all emails in the Unread view.
Enhanced email Print options
You can now choose to include tags, attachments, and user information when printing emails through print options.
Mailbox delegation is now available in Zoho Mail Mobile app
Effortlessly delegate your mailbox to other users to manage on your behalf using Mailbox delegation available in Zoho Mail Mobile app.
Zoho Calendar
Add multiple attendees instantly with contact categories
Add multiple attendees easily by selecting a contact category while creating an event. All contacts within the chosen category are automatically included, helping you save time and streamline event scheduling.
Explore!
Zoho Calendar Mobile app updates
Interactive widgets for quicker actions - Perform quick actions directly from your home screen—view, manage, and update your schedule in real time without opening the app. (iOS only)
Add attachments while creating events - You can now include attachments during event creation, making it easier to share relevant documents, images, or files for better context and collaboration.
Custom notification sounds - Personalize your experience by setting custom notification sounds, helping you easily distinguish calendar alerts from other app notifications.
Improved visibility for completed tasks - Tasks marked as complete in Zoho ToDo will now appear with a strikethrough, giving you a clear visual indication of completed items within your schedule.
Try Now!
Zoho Cliq
Create Zoho Projects tasks without leaving the chat
You can now quickly turn Cliq discussions into Zoho Projects tasks and assign users with a simple command.
Install Zoho Projects Read More
Zoho Connect
Build a workplace people choose to stay in
In our latest blog, discover practical employee retention strategies that improve engagement, strengthen culture, and help organizations reduce turnover in 2026.
Read Full Blog
Zoho Sheet
Create calculated fields and items in your pivot table
You can now create calculated fields and items in pivot table to perform custom calculations without modifying the source data.
Learn More!
Trident for Zoho Workplace
Upload email attachments to WorkDrive
Until now, you could drag and drop email attachments one at a time to the WorkDrive widget without downloading them to the system.
With the new “Add to WorkDrive” option, you can now select and upload multiple email attachments at once. This makes it even easier to move files from your inbox to WorkDrive without the extra step of saving them to your device. (Available on Mac and Windows)
Block and reject future emails
When you receive emails from an unknown sender with malicious content, you can choose to block and reject emails from that sender. This will move the current email to the Spam folder and bounce all future emails from the sender back to them. (Available on Mac and Windows)
Report phishing emails
If you receive an email that appears suspicious, you can now report it as a phishing attempt directly from the Mail Detail view. Reported emails are moved to the Spam folder, and similar emails are automatically filtered into Spam in the future. Reporting such emails helps improve protection against similar threats. (Available on Windows only)
Know when emails track you
Tracking or spy pixels can pick up on your private data, such as when and where you read the email, IP address, and more, to report it back to the sender. Trident can now automatically detect emails containing spy pixels and display a warning. (Available on Mac and Windows)
Annotate images while composing emails
You can now annotate images directly from the Mail Composer to highlight important details before sending them. This helps provide clearer visual context when sharing images in your email. (Available on Windows only)
Stay alert during email exchanges
A warning message is now displayed in the Mail Detail view to protect users against malicious content and phishing attempts in the following types of emails:
Emails identified as potentially harmful, such as unauthenticated senders or emails containing risky attachments.
Emails that may contain potentially unsafe elements, such as password-protected attachments or suspected spam patterns.
Emails that require user awareness, such as messages from first-time senders, external senders, or non-contact email addresses.
Create filters from emails
You can now create filters directly from an email to organize similar emails in the future automatically. The filter conditions are automatically populated based on the email’s details, making it easier to set up filters and manage incoming emails. (Available on Mac and Windows)
Zoho Writer
Zoho Writer switches to a new UI
Zoho Writer now offers a familiar, classic word processor user interface to provide a consistent and unified user experience across all Zoho Office Suite products.
Learn more about the new UI
Zoho Show
Video animations
Enhance presentations by adding animations to videos and controlling how they appear and play during slideshows for better storytelling and visual flow.
Text source copy-paste
Copy and paste text from external sources with improved formatting retention, reducing the need for manual adjustments.
Recent Topics
Automatically calculate and include tax on quotes
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Relative Dates
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Change email addresses - Advise how
Good day, I need assistance to change all our users email addresses Please advise
email signature
How do you add an email signature
Email Forwarding | How to Enable and Disable Email Forwarding on a Non-Admin User Account
Email Forwarding Issue: Enable and Disable Email Forwarding
Ask the Experts 31: Improving support performance with reports and dashboards
Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools
Product updates in Zoho Workplace applications | June 2026
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Alphanumeric support for attachment extensions in rule conditions Attachment extension
Biggest supported size of a note
I'm still testing this ZOho Notebook before purchasing a premium licence and can't work with large notes. I store personal vocabulary in two 13,000-word / 83200-character notes. Same poor experience with PC, Web, and mobile apps: Is there an application
I need help lease Email
I' not getting an email replay when someone open a ticket
Sigma function call hangs forever from Desk widget — app_install_id/encapiKey are null
Calling ZOHODESK.request() from the widget to invoke a Sigma DRE function URL hangs forever (never resolves, never rejects, no error) until client timeout. Tried with merge fields app_install_id={{sigmaInstallId}}/{{installationId}} and encapiKey={{enCapApiKey}}
Draft quotes, sales orders, and raise invoices for services in CRM
Create Quotes, Sales Orders, and Invoices for Services in Zoho CRM You can now draft Quotes, and Sales Orders as well as raise Invoices for services in Zoho CRM. And how is that possible? By filling out the Service subform in your Quotes, Sales Orders
Error Code 2945 , PATTERN_NOT_MATCHED
Hi, I am trying out Zoho Creator API. However, I always get the following <response> <code>2945</code> <message>PATTERN_NOT_MATCHED</message> </response> However, error code list error as Invalid Ticket. I do not know what is wrong.
Action Required: Allowlist New IP Ranges for the EU Data Center
Dear Users, We are adding new IP ranges for the Zoho Analytics EU data center (https://analytics.zoho.eu) If you connect Zoho Analytics to cloud databases (both Live Connect and import), such as Amazon RDS, Amazon Redshift, or Microsoft Azure, you must
Is there a way to see a total of time agents spend on ticket today in Analytics?
I am trying to see if there is a way to look at and add the total amount of time agent have entered into tickets in desk TODAY, like a running total, not every time entry so it would show John smith 1:55:20 total Bob smith 4:20:22 total etc
Tips & Tricks #3: Zoho CRM - Agentes en la página de inicio
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Automating CRM backup storage?
Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
'Pinned' notes feature of a pipeline record
Hi team, Could you please implement a feature which will allow users to pin different notes so that they will appear at the very top of the notes tab in a pipeline record. Sometimes we have a wide range of notes on a record which means more important
Associate emails from both primary and secondary contacts to deal
We need to associate emails from multiple contacts to a deal. Please advise how this can be achieved. At present, only emails from primary contacts can be associated. Thanks
#PitStop3: Share & Collect Payment using Zoho Invoice
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Suggestions for Improving the Deluge Development Experience
Hello, I would like to share some ideas that could significantly improve the Deluge development experience, especially for partners and developers building larger solutions across the Zoho ecosystem. Some key areas that would add a lot of value: Deluge
Enhancement announcement: Mitigate mailbox clutter using the new field: "Sync emails from"
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Zoho CRM Sandbox now supports integrations
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Building Toppings #8 - Using widgets to extend the Bigin UI
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Tip #81 – Turn every session into a story with Session Highlights – 'Insider Insights'
Hello Zoho Assist Community! Picture this: your team wraps up dozens of remote support sessions every week. Each one involved troubleshooting, tools, fixes, and back-and-forth with customers. But when it's time to review what actually happened across
Zoho CRM APIs
Hello, I think as a developer, it is very important to have the ability to manage, develop, and execute functions directly from my local development environment (for example, VS Code). Zoho CRM should have a way to create, deploy, and manage functions
🎙️ Ask The Experts: Get Your Bigin Questions Answered Live
We've seen so many thoughtful questions from our #BiginnersClub community over the years. While we're always happy to help here, we're excited to introduce a new way for you to connect with us directly. Join us for Ask The Experts, a one-hour live fireside
Postcode problems
So we were very pleased to see we could limit shipping with postcodes. Brilliant. Unfortunately we have discovered It does not seem fit for purpose. In the UK we write postcodes in various ways Examples BH217NL BH21 7NL Bh217nl bh217NL and many more ways
Certain items certain shipping
Me again it would be helpful to have different shipping for different categories. Our example are salt. Delivery is free but have a minimum delivery. Pickup is cheaper so it has its own category- pickup.
Cookies Consent Management in Webforms
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Payment links in Bigin just got supercharged
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Disable Spam filter
Hi Support Team, Please disable spam filter for https://desk.zoho.in/support/keboli. Some spam ticket ids: #102, #103, #104
I just signed up
Hi, I have just signed up for the domain griffithcgenterprises.com. I would like to make two adjustments: If possible, I would prefer a 5 GB hosting/email plan instead of the current 10 GB option, as I believe that should be sufficient for my needs at
History tab stuck loading indefinitely on Android (v2.22.0)
History tab stuck loading indefinitely on Android (v2.22.0) — server returns 500 on visitorhistoryviews Hi all, I'm running into an issue where the History tab in the SalesIQ Android app (v2.22.0) never loads — it just spins indefinitely. Screenshots
Não consigo enviar e receber e-mail
Estou tendo problema de envio e recebimento de e-mail (meu e-mail é ands....lisi.com.br) Esta mensagem foi criada automaticamente pelo software de entrega de e-mails. Uma mensagem que você enviou não pôde ser entregue a um ou mais destinatários. Este
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Opening two notes at once in the Mac app
Just like the title says - I want two notes open the same time on my Mac Air. AI search seems to think I have the option to open one window, then click on a second one. But of course if one window is open I can't see the others. It also recommended using
Department Customization Copy/Paste
Hello! I love the new customization of the layouts, rules and templates! However, we have several "departments" that operate similar and as I'm updating either ticket layout or workflow rules, I'm finding that I have to do it in each department. I would
How do you import mail from Thunderbird into ZOHO mail
Hi, We have Thunderbird on our Apple Macs and want to transfer the emails from this to our shiny new Zoho mail account. I know using Outlook on a PC you can zip the .eml files up and upload them into specific folders on your ZOHO mail account using this form: mail.zoho.com/mail/jsp/importFolder.jsp However as Thunderbird use mbox files I'm not sure how to do it. Can anyone let me know if they have migrated mail from Thunderbird to Zoho mail and how they did it. I have many folders and emails to transfer
How to Open .mbox file in Gmail with Attachments?
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Poor Zoho Support
Been trying to reach support via telephone and email. The support has always been slow to respond but now its been two weeks without a return call. I have even sent them screen shots of the problem I've having with no results. Is anyone had the same problem.
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