Re-enable the Channels app by 29th Feb 2024

Re-enable the Channels app by 29th Feb 2024

Dear Users,

The Channels app in Zoho Connect helps you easily access your Zoho Cliq conversations.

Recently, we made some changes to the way data is exchanged between Zoho Cliq and Zoho Connect.

If you are using the Channels app, please disable and re-enable it by 29th February 2024. Otherwise, conversations via the Channels app in Zoho Connect will be interrupted (you'll still be able to manually re-enable it if this occurs). Please note, you should have admin access to Zoho Connect and Zoho Cliq to enable Channels.

Kindly refer to this user guide to see how to enable apps in Zoho Connect.

If you have any further questions, please feel free to email our support. 

Thank you for your cooperation,
Zoho Connect Team.