What's new on Zoho Marketplace for Europe region?
Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. In the second quarter of 2021, we released 40 new extensions for various Zoho products, including 32 extensions for Zoho CRM. Read on to learn more.
Telephony extensions
We released four new telephony extensions for Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within the Zoho product, receive in-coming call pop-ups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after calls. Click below to learn more.
 |  |  |  |  |
Extensions for Zoho CRM
In additions to 500+ Zoho CRM plug-and-play extensions, we released 32 new extensions for Zoho CRM in the second quarter of 2021. These no-code, ready-to-use extensions don’t just integrate other apps with Zoho CRM, but also add functionalities to help sales people improve performance effortlessly.
SMS Extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set, and ensure you are always catching your customers at the right moments. Maintain an SMS history of all your sent messages, and write workflows to send automated SMS messages.
 |  |  |  |
 |  |  |  |
WhatsApp extensions for Zoho CRM
Integrate your WhatsApp business account with Zoho CRM in minutes to support your customers with unlimited chats without leaving Zoho CRM. Start sending and receiving WhatsApp messages to customers directly from Zoho CRM.
More extensions for Zoho CRM
 | Connect Zoho CRM to your favorite business applications using n8n. Automatically modify or use your Zoho CRM data to set up workflows without writing a single line of code. |
 | Ensure accurate and complete address entry as you type details in real time in Zoho CRM. Address Lookup for Zoho CRM standardizes all global addresses even if you make a typo. Reduce mail bounces and delivery issues, and improve the user experience with accurate addresses. |
 | Send invoices with a GoCardless payment link to your customers right from Zoho CRM and instantly get the payment added to the bank account linked with your GoCardless account. Enable customers to set up a direct debit mandate so all their future payments will be automatically processed on the due date. |
 | Initiate remote support sessions directly from Zoho CRM's leads or contacts module. Once integrated, access all the session-related details under the newly created Assist module in Zoho CRM. |
 | Selling in the EU made simpler. Make secure transactions after checking your EU partner's VAT number validity and downloading the official data right into Zoho CRM. Save time by automating the VAT number verification process. |
 | Zefix is the central business name index for Switzerland. Integrate Zefix with Zoho CRM and simply select the name of the desired contact to import their details directly into the contacts or leads module of Zoho CRM. |
 | Easily convert any monetary amount from your home currency to foreign currencies and vice versa. The Currency Exchange Rate Updater will regularly update to the mid-market rate and you can change the update frequency according to your needs. |
 | Integrate Lusha with Zoho CRM to streamline and optimize your sales process. Automatically transfer and sync any lead’s contact data, like their email and phone number, in one click to manage your pipeline faster and more efficiently. |
 | Empower your sales team with organized and insightful data about their target accounts directly from Zoho CRM. Integrate organization charts for your target profiles into Zoho CRM, and keep everything you need to make better decisions in one place to close more deals. |
 | Manage all your website visits in one place. Access all the data collected by the Leady.com analytics tool directly from the Leads module in Zoho CRM. Apply your business processes to the collected leads directly in Zoho CRM, and more. |
 | Search your nearest leads, accounts, contacts, and vendors based on your location. View the search results in Google Maps and in a grid view with the distance details between the source record and search results. |
 | Navigate to Google Maps and find your lead's and account's location from the Leads and Accounts modules in Zoho CRM. The extension adds a field named Google Maps URL in the Leads and Contacts modules, which is autofilled with the address selected on Google Maps. |
 | Easily integrate your Zoho CRM account with Mailchimp to create a complete view of your sales pipeline. Help your marketing team support your sales team by nurturing leads. Learn what works and sell more. |
 | Do more from Zoho with the option to create satisfaction surveys on your phone and receive results directly in Zoho and add features that can help Zoho CRM + GoToConnect users increase the results potential of the tools used. |
 | Leaflet’s Zoho CRM integration enables organizations to take all or part of the document that drives deals and publish them for document creation. Draft whole agreements in minutes without leaving Zoho CRM and capture key terms and metadata automatically for analytics and reporting. |
 | Maintain your orders, products, and customers in Zoho CRM using Ship Station extension for Zoho CRM. Synce order to the Sales order module in Zoho CRM, and order-related referential entities such as Customers and Products are created as Contacts and Products respectively in Zoho CRM. |
 | Engage your prospects with unique insights about their business. No more searching on Google and wading through irrelevant results. Get intel on your target accounts, talking points, and recommended leads, all within your Zoho account and contact records. |
Extensions for Zoho Projects and Zoho Sprints
Manage projects like a pro. Reduce back-and-forth email conversations and long status meetings by integrating your collaboration tools with Zoho Projects and Zoho Sprints. These extensions will allow you to plan and coordinate with your team on tasks from start to finish without leaving Zoho.
 | Craft and host customizable business forms, and collaborate with your team on the go with Zoho Forms' simple drag-and-drop form builder. Connect Zoho Forms with Zoho Projects to directly push the collected responses as tasks in Zoho Projects. |
 | Connect your Foresight App with Zoho Projects to sync projects on both platforms. Add risks with 'open' status to create a task and 'realized' status to add an issue in Zoho Projects. View dashboards, reports, and charts to make informed business decisions. |
 | Collaborate seamlessly with other teams, break down app silos, and eliminate time-consuming manual work with Unito. Sync information both ways between Zoho Projects and tools like Salesforce, Airtable, Jira, HubSpot, Zendesk, and more using Unito for Zoho Projects. |
 | Attach files from your Google Drive account in Zoho Sprints without switching tabs. Collaborate effectively by keeping your files in sync with your work items in Zoho Sprints. Access all your files without the need to convert file formats. |
 | Enable your support teams to collaborate with product teams and deliver exceptional customer support. Link Zendesk support tickets to work items in Zoho Sprints so that your teams can collaborate with context and resolve customer issues faster. |
Extensions for other Zoho products
There are even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI.
 | Add candidates to your Zoho Recruit panel directly by adding resume files. Minimize the manual effort involved in extracting data from resumes and speed up the recruitment process. |
 | Access and manage all of your files right alongside your emails by integrating Zoho WorkDrive with Zoho Mail. Choose files from WorkDrive extensions to automatically attach them to the email being composed and more. |
 | Make hassle-free travel bookings for all your employees with itilite and see these travel expenses added automatically in Zoho Expense. Track all spends (including travel) at a company level and always be audit-ready. |
 | Zoho Show is a cloud-based presentation tool that lets you create, collaborate on, and present beautiful stories. With the Feather Icons add-on, communicate more with vectors while making your content more interactive and interesting. |
Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace.
Topic Participants
Reena Makwana
Sticky Posts
What's new on Zoho Marketplace
You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Recent Topics
Can Creator integrate with a CRM Sandbox
zoho & Creator Noob - I would like to build a Creator App and integrate it to the CRM Sandbox. Then, when I have the bugs worked out integrate it to the production CRM account. Can Creator do this ? I built a test Creator App and integrated it to the CRM in a test zoho account fairly easily.Allow Multiple Scheduled Appointments with Zoho Support
Dear Zoho Team, I hope you're doing well. First, thank you for introducing the option to schedule support calls via the Zoho CRM booking link. This has been a fantastic enhancement, eliminating the need for back-and-forth coordination when schedulingZia Call Intelligence only up 10 License
I have been trying to install Call Intelligence for two days now, but strangely, the button is missing at this point. The documentation could be better, but most importantly, someone should inform small businesses like us that they don’t even bother enablingAccrue Leave by Hours Worked?
My locality (Michigan, US) has enacted a law that requires that 1 hour of sick leave be accrued for every 30 hours worked. I cannot see how to implement this policy in Zoho People. There does not appear to be a mechanism for accruing leave proportionalFixed assets recording
Hello there, I recorded a bill for a vendor contain (Computer) so the PC is a fixed assets, do I need to do a manual journal to include this PC under the fixed assets category (furniture & equipment)? If yes, please take me through the manual journalerror in importing customers
get this error message while importing customers, there is no column for COUNTRY CODE in sample excel fileWorkflow Based on Manual Journal
Manual journal entries are one of the few areas that cannot kick off a workflow automation in Zoho Books currently. I would propose considering adding that. My use case is that the payroll provider I use (a flavor of SurePayroll) has a Zoho Books automationDigest Décembre - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Toute l'équipe Zoho france vous souhaite une année remplie de joie, de réussite et de prospérité. Alors que nous débutons cette nouvelle année avec des projets innovants, des astuces, des produits et bien d'autres choses encore,New Year Wishes to the Zoho Finance Developer Community!
Hello developers, Happy New Year! As we step into 2025, we wish you a journey filled with growth, success, and exciting opportunities ahead. We’re thrilled to announce that we have something exciting in store for you. Welcome to the Zoho Finance DeveloperButton Display Conditions
Hi Guys, Is it at all possible to have extra button conditions? Context: We have data in our deals module which has a custom button which converts the deal into contacts + set up relationships between them. At the end of the conversion we set a fieldAyuda con zoho creator x zoho Crm
Hola a todos, Estoy teniendo dificultades al sincronizar datos entre Zoho Creator y Zoho CRM. Mi objetivo es lo siguiente: Busque un registro en el módulo Contactsde Zoho CRM utilizando el correo electrónico del registro de Zoho Creator. Si se encuentraHow to Replace an Assessment in a Job Opening on Zoho Recruit
Hi everyone, I’m currently using Zoho Recruit and would like to replace the assessment linked to a specific job opening. I want to remove the existing assessment and add a new one. What is the best way to do this without losing any important data or affectingFixed asset management
I want to know if there is any individual module for fixed assets managementInput GST Reversal for damaged goods
In our line of business, some items are damaged and we are doing inventory adjustments to remove them from stock. However, as per GST guidelines, there is a specific rule that we have to reverse Input GST availed for such items and needs to be reportedIntroducing Record Summary: smarter insights at your fingertips
Hello everyone, Building on the recent launch of Zoho's in-house Zia Large Language Model (Zia LLM)—a major milestone in Zoho CRM’s AI capabilities—we’re excited to introduce the Record Summary feature. This powerful addition makes use of Zia LLM to simplifyNo longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.Deluge script to add Mail Task
Has anyone out there created a custom function to create a Zoho Mail task? I'd be interested in hearing how you accomplished it. Sample code is appreciated!Tags with Zapier
Maybe I'm missing something....I hope so... Using tags for triggers is a key need. This prevents us from having a ton of different lists. I am trying to find out how to add a tag using zapier when someone makes a purchase....but it doesn't seem to beSend Supervisor Rule Emails Within Ticket Context in Zoho Desk
Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appendingHow to apply blueprint on tickets that created from IM module
Hello, I have an issue applying blueprint on tickets that created from WhatsApp conversation, the tickets matches with the blueprint criteria but still we are not able to put these tickets into the blueprint. I've tried with deferent type of tickets andFunction #4: Schedule Customer Statements
Regularly sending statements to customers is an imperative part of many business processes as it helps foster strong customer relationships and provides timely guidance on payments. While you can generate the statement of accounts and have it sent overZoho Mail POP & IMAP Server Details
Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. EnsureRemove 30-Day Client Reply Restriction on Supervisor Rules in Zoho Desk
Dear Zoho Desk Team, I hope you're doing well. Currently, Supervisor Rules in Zoho Desk run once every hour but only apply to tickets that have received a customer response within the past 30 days. This restriction creates challenges for us, as we havePaid Support Plans with Automated Billing
We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? TheContacts Don't Always Populate
I've noticed that some contacts can easily be added to an email when I type their name. Other times, a contact doesn't appear even though I KNOW it is in my contact list. It is possible the ones I loaded from a spreadsheet are not an issue and the onesHow to get NSE/BSE Stock Prices in Zoho sheets?
I've been looking for a function that provides me with the NSE/BSE listed stocks price in Zoho Sheets like GOOGLEFINANCE in Google sheets, but I found none. Please help if there is any way to het stock prices?Tip #5: Setting access rights at the subfolder level
Hello everyone, We hope you're finding our WorkDrive Tips and Tricks series useful. For today's tip, we'll teach you how to assign higher subfolder permissions to Team Folder members. Team Folders helps you avoid the drawbacks of traditional file sharing.Cannot edit email text in Zoho Form rules
I have a number of rules set up on a form depending on a user's submission. For some reason, I am no longer able to edit the content of the emails sent out based on those rules. I am invited to "use the advanced editor", but the original text of the emailCan multiple agents be assigned to one ticket on purpose?
Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currentlyFor security reasons your account has been blocked as you have exceeded the maximum number of requests per minute that can originate from one account.
Hello Zoho Even if we open 10-15 windows in still we are getting our accounts locked with error " For security reasons your account has been blocked as you have exceeded the maximum number of requests per minute that can originate from one account. "how can I hide this Module?
Hi everyone, newbie question. how can I hide the "Sales Order" column? when I try I get this message: https://imghostr.com/86395c_p7jDomain verification is in progress... (How long do I need to wait?)
Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend DataHow to display profile picture for distribution list?
I am Admin of a Zoho Mail server and we have distribution lists along with user accounts. I am able to set Profile picture for the users and it shows when the email is sent to another companies. The members of the groups can also send email from thoseMail Search Not Working
Hello, Mail search is not working at all. I've tried Chrome and Mozilla. I can try and search for an exact term, or even an email that is 1st in my email list. All search does is sit and spin, or it comes up with no results. I've also tried it on my androidPassword should not contain sequential characters
How can I avoid this? How do I even disable it. On my password policy page, it's all blank, so I don't know why I'm even getting this error now.Same phone number for more than one account.
Hi there, I am a webdeveloper specialising in providing websites, webhosting and email solutions for my customers. I have signed up a number of my customers to Zoho Mail in the past, and a couple of these have grown into a paid package for Zoho CRM. AsIs there a live chat for Zoho mail?
I am having a problem in Zoho mail and would love to live chat with someone instead of email and wait for a response. Is there a function for this? I know there is in CRM but I can't seem to find it in mail... Thank you!Integrating Zoho Desk Instances from two separate organizations
Is it possible to integrate Zoho Desk with an instance from another organization? For example, creating a ticket in one organization can cause the creation of a ticket in the second organization? Or certain tickets from one organization be viewable byWhy does incoming mail inconsistently bounce back from Zoho mail
On testing our user accounts, we are having problems where mail sent to zoho mail bounces back with errors message that 'relay access denied'. On testing from various accounts (including outlook, gmail and yahoo) mail seems to get through on some occasionsNext Page