Rich Text all jumbled up
did anyone face this issue? When composing a mail, the rich text format is all jumbled up. I need to manually adjust the format and lines each time, and it is very frustrating. I ended up having to use the plain text format. See screenshot.
My Zoho account does not receive email
The last received mail I can see is March 7, and sending test mails to it from other accounts does not work. Also, sending from the account does not seem to work either. Kind regards, David
error with html signature
Good day, we have problem with signature when we create email we see full signature, but when we go to sent folder we see piace of it. Console log get warnings to Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. but early it not take any affect, we dont change anything. i clear cache update chrome logining in mozilla in incognito but problem not solved Please help with this issue
Now I want to delete my visa number card and close it on your subscription
Hello I have just registered your mail and paid my money However, your system said that you will charge automatically my money for renewal for next year I don’t want to be charged automatically like that. I will consider next year plan. Now I want to delete my visa number card and close it. Please guide me to do this Thank you
i want to delete and close my Visa card number on your subscription.
hi as your system will be automatically renewal my mail plan next year. however, i will consider renewal plan next year again. and I don't want to be charge my money automatically. now I want to delete and close my Visa card number on your subscription. please guide me to do it. thank you
Receiving of Mail
We are unable to receive Mail in counselling@psychocounsel.org Why?
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Hola tengo este error al intentar enviar correos, que puedo hacer? There was a problem while sending a test email. The related debugging output is shown below: VersionsWordPress: 4.9.1 PHP: 5.6.32 WP Mail SMTP: 1.0.2 PHPMailerErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting Mailer: smtp Host: smtp.zoho.com Port: 465 SMTPSecure: ssl SMTPAutoTLS: bool(true) SMTPAuth: bool(true) SMTP Debug2017-12-15 22:10:40 SMTP ERROR: Failed to connect to server: Connection
Cannot add .com domain to zoho mail
I'm not able add my .com domain. It keeps showing The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Please help. Thanks in advance. DOMAIN :: www.penserlabs.com
Não recebo emails
Todos os emails com esse dóminio não estão funcionando o email principal é atendimento@institutoromanni.com.br já est]ao todos configurados
Best practice or clever way to share structured groups/sub-groups of contacts across organization for e-mailing
Hi, Our non-profit has a need to make it easy for volunteer managers to e-mail specific groups of contacts within a hierarchy. We need to import revised contacts 2 or 3 times per year. Being able to share these contacts within the hierarchy will be useful in many ways but the primary need will be to create these groups once and make it easy for everyone else to use them for sending messages to specific groups. It looks there is more than way we could use the zoho e-mail architecture to accomplish
Getting lots of spam emails to fake users at my domain
I've lately been getting hundreds of emails a day sent to fake user accounts in my organization. For example, John.Doe@mydomain.com, Jane.Doe@mydomain.com, etc. These users don't exist, but Chinese spammers are sending through tons of emails that are being caught in Quarantine. I have to go through and delete each one and it takes a very long time. Zoho customer support has not responded to me. What can I do to prevent this? Thank you.
Domain e-mail users are not appearing in Organizational Contacts or auto-filling in the To field of a new e-mail message
I have about 20 e-mail user accounts set up with our domain pointing to the zoho e-mail now. The e-mail help documentation indicates that e-mail user accounts should be automatically appearing in the Organization contacts and auto-filling when a user types another user's name or e-mail address in an e-mail message or @Name style for streams. Neither are happening and I cannot seem to figure out what I am missing to make users easy to find each other. Will you please review and let me know what
How do I remove boxbe from my zoho inbox?
How do I remove boxbe from my zoho inbox?
my email Outgoing Blocked
hi! my email doesnt work, i cant send. 554 5.1.8 Email Outgoing Blocked when i try seny email. Fix it, as soon as possible, PLat Grush
Please UNBLOCK my email account!!
My e-mail account was blocked for bounce count exceeds limit. Plesae unblock it. I need it urgently for work!! Thanks
Create Mail Account - Operation not permitted
Yesterday, I created a new email account for my domain and emailed the login information to my new partner. I'm not sure what he did, but today there is no email account. When I go to his User Details, I was told "This user does not have a mail account." When I try to Create an email account for him, I get the error message "Operation not permitted". I have already deleted his user account and started over, but am getting the same response.
Mailbox delivery failure policy error
Hello, I turned off an email forward account, paypal@fandomservices.com , but realized I did this too soon. I tured it back on, however this forward account is not working, yielding the following: 552 5.1.1 <paypal@fandomservices.com> Mailbox delivery failure policy error I successfully added a new forward address after turning it back on, however I still receive this message. How can I get this forward back to working order? Thank you, Dan Bednarski
Announcement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"Unknown User"
Hi, I am on a subscription plan since couple of months. Many of our users are facing this peculiar problem. They are unable to reply to an email they have received. When they reply they get this "INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"Unknown User" and the mail bounces. Any idea why? I searched the forum/FAQ and I could not find anything relevant. Let me know, if you need more details.I can forward the complete message. Thanks Ravi
Outgoing and incoming emails not arriving
Hi, For my email addresses it´s currently not possible to receive and send emails. Last emai that was successfully received was today 11/03-19 02:01 Seems like it stopped working for all the associated email-addresses. Can you please have a look at this asap? Thanks.
Cannot send or receive email
Hello. Account id 20060087473 Cannot send or receive email. Tested from different emails. No error messege. Plese help.
Latest Samsung Galaxy email app on Active Sync account does not open messages
With the lates email app update from Samsung Galaxy, my Active Sync account does not open messages. In the list view, messages are displayed something like: from address subject <meta/><meta content="initial... or from address subject <meta style = "box-sizing... When I open the message the download bar keeps on running but the message does not download displaying a blank screen only other account types e.g. IMAP or Exchange accounts does not have this issue Please assist
account blocked
Hello, i get the message "Your account is temporarily locked from sending emails. Try to unblock now unblock now" I use my account for issuing abuse reports towards hosting companies about abuse cases reported by clients of mine. I use this for White-Hat reportings. Please help and unblock or tell me how to do it. John Ambridge
Delays on Send/Receive causing duplicates on IMAP
I seem to be getting delays on my users send receive using Outlook 2016. Which seems to be causing duplicate emails to be created. Example: Item comes to Inbox, rule sorts email to a folder, or it gets deleted. Another email shows up in the Inbox 1-5 minutes later. This could be repeated a few times. We noticed this issue starting around 2pm Central Time March 12th 2019.
I need refund my money (Two licenses) I'm frustrated now with your bad and slow support.
I have days calling to support, writing emails. And you never have a solution. So I lost my patience, time and also money with your service. I don't want know more about Zoho. My issue was because you only allow me to add 1 license but I paid for two!!!. You received from my bank account the amount of two licenses. So, really you need a lot of time to solved this issue ?. So what happened with all the time that I lost ??. I was only trying that you enable another license that I paid already. But
Email and Domain help please
I am so frustrated right now. We have personal email addresses that we have had for over 15 years. Our host had gotten so bad that I was having problems with emails bouncing etc and it only had 50 mb of space. So I paid to change my domain to wix but I do not need a website. I just needed a domain hosted so we could have our emails. Well, now I can't access emails because I have to have an $11 a month domain hosted plan. I do not want gmail. I wanted something more secure that values our personal
SPF and DKIM Entries
Can't get the DKIM and SPF entries working. May you please check my account to see what's wrong?
Option to Invite Users is Missing
Hi, I went to invite a user this evening, something I've done for a couple years now, and the option is missing under Add Users as indicated in this KB: https://www.zoho.com/mail/help/adminconsole/adding-users.html#invite I don't see that option any longer. Has something changed?
Zoho mail app showing alert - something went wrong while updating your app
Hello, we are facing the following issue for last two days. Zoho mail app showing alert - something went wrong while updating your app Attached alert screen for your reference. Thanks
The whole team can't send emails
Hi, Me and my teammates cannot send emails since yesterday. The mails are stuck in the queue Could you please resolve the problem briefly ?
Accounts
Hi, I have a Mail Free Plan since many years ago. On top is an organisation and then we have two accounts in the organisation. It was said that we could have 5 accounts for free. So my question now is how do we add another user? I tried the Control Panel but I can't see where to add a user. Hope you can help me. Regards Georg
I can't receive emails but can send emails
Hi. I have this problem since two days ago. I just realised that I was unable to received any emails but can send out emails. It is quite troublesome for me as I have missed out few urgent emails. Please advice on this matters.
Format of CSV to import contacts ?
What should be the format of a CSV to import contacts ? What minimum attributes are needed ? Thanks
Sync Blackberry email, contacts, calendar
I have MAIL LITE PLAN. 1 Domain correctly configured. ACTIVE SYNC does not work. I followed the official guide and nothing. CARDDAV does not work and CALDAV does not work according to official guides. Only IMAP mail works to me. My device is Blackberry Q20 OS 10.3.3. Any advice?
Problem with SMTP and Thunderbird
Hello, I have problem with configuring SMTP for magento site. I am keep getting error like this in my inbox. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 : Recipient address rejected: User unknown in virtual alias table. I was thinking that is problem due to SMTP configuration. But when I try to logging in with Mozilla Thunderdbird I constantly getting that my Username or password is wrong. I triple checked all config. My MX record is verifed also. Greetings
User access problems
I hired a VA to help respond to emails I am receiving but she can't seem to access any of the emails in my inbox, and can't reply to emails I have forwarded to her. I am not sure what's going on. I have already given her access as an admin, and enabled all the available email applications (actie sync, IMAP access, etc). How can I fix this problem?
My zoho mail does not receive emails
since 29 Jan that I received last email, my zoho mail stopped receiving mails. Test mails i sent to myself returned an error: Mailbox delivery failure policy error
Could not sync email and contact.
Hi. I'm having trouble with zoho mail. Recently, I found that my android phone is no longer syncing with zoho mail and contact. It's been a while (I saw that my last email was received 3 - 4 weeks earlier, and did not sync anymore since that time), but I did not notice that for a while. I'm using an android device, through msync.zoho.com, to contact my email account (as written in this message header), hosted by your site. I have used zoho service (especially my contact) quite a long time (for many
Zoho Mail / Zoho Writer Email merge
I notice that in my email merge, email aliases (I have one) appear together with my main email account for me to choose which account to be used to send mails. Group email account alias me (and a few others) appears in my Zoho Mail for me to choose, however, these group email account alias y do not appear in Zoho writer. Could this be an issue to either Zoho Mail or Zoho Writer? Appreciate for input...
PROBLEMAS CON EL REGISTRO CNAME
Hola. No encuentro mi código "zb", favor de ayudarme.
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