Domain verification
Hi, I had to reset dns settings for domain with 123 reg. But I need to re add domain verification again. My email is not currently being delivered.
Contacts
Why can't I have the same email address in two different contacts? For example the name and email for my son as one contact and then also have him on ICE? Zoho should maybe warn me about tha fact that the email address already exist but after that let me continue. Best regards Georg
all you know to get started.
try later
Cannot integrate gmail
I am trying to integrate Gmail and been getting error message you cannot connect to server. Can someone please help? Thank you
Missing Mails
Hi, I can't find several emails that were saved in my Inbox. Can you please help? Cheers, Alberto
No recibo correos en mi cuenta de mail
Desde hoy que no puedo recibir correos en mi cuenta de mail, quisiera saber como lo soluciono de la forma mas rápida posible ya que este correo es mi herramienta de trabajo.
Spam Control page not loading
I am unable to go into the Spam control option in my administration page. All other options load. When will this be available again?
Mail Admin "Spam Control" section is completely blank
On logging in to super-admin today to check my quarantined spam, the Spam Control section is completely blank, without even the top tab line for blacklist, whitelist, quarantine etc. (see attached screenshot). I've tried logging out, clearing my browser cache, and trying different browsers (Chrome, Edge and IE11, all on Windows 10) but the problem is still there. I'm not aware of any recent changes or updates to my PC (other than a Visual Studio 2017 update), and it was working fine a day or two
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Can I use Zoho mail along with GSuite on Free Plan?
Hello there, Can I use Zoho mail along with GSuite on Free Plan? I already add MX records for GSuite and Zoho as well but Zoho said that the MX records are not pointed to Zoho. is that mean that I can't use GSuite with Zoho at the same time? Thank you.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hello. A few moments ago I tried to send an email from my personal Zoho account, but it was rejected with the error "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked". This is an email account protected by two factor authentication, used and managed by myself only, and I seldom use it to send emails. However, I am concerned about this particular issue. What can we do to solve this issue? Thanks in advance.
Why it show som many issues when I try to share the folder with my office mates ?
I always give permission of edit to my office mates I always give permission to folder so that each file that is inside the folder got automatically permission but when they try to edit the file which is present in that folder it does not allow them to edit .
no puedo acceder a mis cuentas corporativas ni administrador
De un momento a otro, se cerraron todas las cuentas de mi compañia y aparece que la clave es invalida. Inclusive el rol de administración. no sé si zoho bloqueo las cuentas o que paso Necesito ayuda urgente
Se me cerraron todos los correos de las cuentas corporativas y dice que la clave es incorrecta. AYUDAAA!!!
Las cuentas corporativas de Zoho registradas bajo al mismo dominio se empezaron a cerrar una a una, incluida la de administración y a intentar entrar aparece contraseña incorrecta. como si nos hubieran hackeado o desactivado las cuentas. norteecesito ayuda
Account is Inactive
Dear Sir/Madam, Sir/MAdam by mistake I have deleted my account with username: akash.manna@zoho.com. Kindly I request you to release it to create a new account or to recover the account if it's possible. I need that ID very urgently as I cannot access an important email that is sent in the ID. Yours faithfully, Akash Manna
Email retornando
ola, estou com problema em minha conta de email, sempre que mando email para uma determinada conta (no caso jaqueline@sassecurity.com.br) o email retorna. estou tendo serios problemas por causa disso. Pode me ajudar por favor. Obrigado Alexandre Hang.
Shared folders disappear when I exit and then enter my email account
Hi I've been trying to share my email folders between accounts, but have not been able to do so successfully. For instance, I can share an email folder from example1@fastgardener.com to example2@fastgardener.com and example2 can click accept and join the folder. However when example2 logs out of his email account or refreshes the page, he loses access to the shared folder. Can you explain why this is happening? And if there is any way to resolve this? Kind regards, Dan
Alert if undelievered message comes for a sent mail
Hi, We have an office email id. This email id is used for sending emails for notification to clients. Sometimes, the email id mentioned in the sending mail is not correct and we get mail undelivered notification to the email id. But is it possible to send an alert to another email id saying "An email is undelivered to 'test @ test.com'. Please check." Please let me know if there is a possibility of setting up in Zoho Mail settings. Thanks Regards, Guru
So much for emergency help! can someone answer my ticket
So much for emergency help! can someone answer my ticket ive been waiting a day now and no one has gotten back to me whats the point in putting emergency in tickets if you dont answer them!
Zoho Mail Desktop Lite Client Does Not Work on Mac
Hello, I installed Zoho Mail Desktop Lite Client on macOS Mojave macOS 10.14.3. After selecting the data center location, the app cleared the cache on the computer and restarted. I got this error message when I try to open the app.
SPF and DKIM configuration in Digital Ocean
Hello, I have been trying to configure DKIM and SPF for my domain for a while now and i still keep getting errors and warnings. I am hosting with Digital Ocean. I have created the SPF records successfully but the DKIM verification still fails.... I have attached screenshots What could be wrong? Regards
Desktop Application for Zoho
Hi, I suggest that Zoho should have a desktop App for access thru Windows/Mac Desktop. As is the case with Microsoft & Google who offer certain cloud based apps to be accessed thru Desktop as well Rds Rajneesh
cannot receive email from yandex
I tried several emails to test my zoho, some of them work, but some don't. For example, the yandex can only receive the email sent from the zoho, but zoho cannot receive the email sent from yandex.
No puedo enviar correos....
Buenas tardes, El problema que tengo de no poder enviar correos es dede mi computadora, cuando envío correos a algunas direcciones, me sale un mensaje indicando que el correo es equivocado. A continuación el mensaje que recibo This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 3g@hotmail.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.0 Requested action not taken: mailbox
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
My following mail id is blocked. Please update the status. bluebrainrrc@zoho.com
Facebook
Hi I paid for a second account. I was trying to change my Facebook email (Gmail) for my new Zoho email. facebook tell me that my zoho mail is invalid. What can I do?
'In-Queue' status in my sent folder
Hello Zoho Mail, I have this issue for almost a week now. I notice that the emails I send, about 90% stays in 'In-Queue' status and I tried logging out and logging in and refreshing and clear cache but nothing happens. It's still the same. I hope to hear your feedback and immediate action/fix on this issue. Thank you, Jonathan
Receiving 550 5.1.1 error when receiving emails.
Dear Zoho Support Team, How is work going? I am receiving an "550 5.1.1 Requested action not taken: mailbox unavailable" error every time I receive an e-mail in my Zoho Mail adress. I have created 3 users for my e-mails service and the three of them get this same error. Could you please help me? (Print screen attached).
Failed to authenticate on SMTP server with username "admin@p2code.com" using 2 possible authenticators
i cant send email by yii 2 my config 'mailer' => [ 'class' => 'yii\swiftmailer\Mailer', 'viewPath' => '@common/mail', 'transport' => [ 'class' => 'Swift_SmtpTransport', 'host' => 'smtp.zoho.com', 'username' => 'admin@p2code.com', 'password' => '***...', 'port' => '587', 'encryption' => 'tls', ], ],=> error :Failed to authenticate on SMTP server with username "admin@p2code.com" using 2 possible authenticators please help me, thanks.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Please, help me out regarding this problem as soon as possible.
SPF & DKIM configuration
I have been trying to setup SPF & DKIM with Network Solutions and am not able to. Any ideas?
Pop3 authentication error
Hi Ever since march 3rd I receive an authentication error for my pop3 mail which is hosted by zoho. I have not changed anything but I receive the error. I tried the solutions in the forum, but no success! Any comments?
Second Android Device
I successfully log out and in out and in to Android zoho mail with the adminidadmini email address and password successfully no trouble (and to web), but when I try to log into Android Zoho mail on a second device with the same credentials, it says wrong password. Is there a common reason this may happen it is it most likely I am doing something wrong. Are there any common things that can be done wrong that would result in this but are easily missed? Thanks.
Mobile number already exists
So I am completely lost at what is happening. I am locked out of my zoho mail account because my mobile number already exists. I am not making a second account. I am merely trying to sign in to my main account. So then I can verify my domain name. This is the most complicated paid service I have seen. Can anyone tell me what is happening here. What has happened is that my DNS verification is pending. Now I am trying to login to my zoho main control panel to verify my domain name but I can not login.
My zoho doesn't work，help,help,help,help``````````
I set the MX record according to the instruction, but I still could not receive the email.
Sending email error
Hi, I tried to send a email to a certain email address and got the following error: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.218 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information.. Protection provided by MagicSpam 2.1-9.1 http://www.magicspam.com It seems that the zoho email server IP 135.84.80.218 was blacklisted. My question: 1. how to solve this problem? 2. Currently I am a free user. If I
Can Send Emails But I am not Receiving emails in Zoho Account
I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need to change. Thank You
Reactivating User Account
I cannot reactivate free mail user account., Going to User Access there is no ADD USER button only import from.
My Zoho mail is very very slow
Hi, Is there anything wrong with my Zoho mail??? It is super slow which makes me really losing my patient on use this platform. The other websites or app I'm still using fine, except this Zoho mail. Help please!!! Thanks, Trang
Block Email Read Receipts?
Is there a way to block email read receipts? I don't want people tracking me, knowing when and if I open their email.
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