kindly unblock my email id faraz@mod-ergy.com
kindly unblock my email id faraz@mod-ergy.com
DKIM not verifying again.
I've had my SPF and DKIM records setup correctly with my DNS (Namecheap) for darklingdesigns.com for quite a while now and all has been working fine. Now I suddenly have warnings that DKIM and SPF are not configured correctly again. I used the SPF check tool in your help article and that IS show correctly. Now my dashboard is also showing the SPF correctly again. It's been several days on the DKIM though and I still can't verify. I tried generating a new code and still nothing. The DKIMCore check
Sending emails from a wrong account
Hi, My partner can send emails from an account that is not even hers. Ive checked the accounts and she has not that account in her list of accounts but she can send emails from it. Is a segurity serius issue for our company. Best regards
Sending email - Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range
Switched to Zoho email yesterday. I have been attempting to send an email to a contact at my server hosting provider and receive the Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range error. How is this possible? The domain is for a very reputable hosting company, and the specific email is to a support person that I've communicated with for several years until I switched to Zoho... I've attempted to add both the domain and specific email to the anti-spam allowed domain and
Stuck with attaching Domain to Email account.
We created a Zoho account to host email. However after I verified the domain, the domain is not showing in control panel and I cannot add the domain anymore. I get an error that domain already exists. tried contacting Zoho support multiple times, but no success after trying to add MX and DKIM. this seems to be a problem with account, how can we delete the account and re create it ?
Cant Create More Accounts
Hi, I have a problem creating accounts, im create 25 users but i delete 1 to create other and i cant create i have this error You have reached the maximum user limit. Please contact support@zohomail.com for further details. But i have 1 user and 10 bonus users. Please Help
ResponseCode 421, Host not reachable
I can not send mail addressed to a specific domain. The domain I tried to send is @ gkt.jp. The following error message will be returned. ----------------------------------------------------------------------------------------- This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Feb 2017 07:07:36 -0800 from cyj0----3＠zoho.com [cyj0----3@zoho.com] ----- The following addresses
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Importing emails in ZIP files
Hi I have set up a zoho email account but not yet amended my domain MX records to it. Before I do I wanted to migrate the emails from my old service. I exported them as eml files into .zip files and tried to import them to zoho. The import appears to work ok (no error messages) but only the first email is imported into the selected folder. Am I missing something? thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
question on personal domain
Hello I am trying to understand if I can have 2 or 3 different email box on Zoho with the same domain, using the free version of Zoho mail. let me explain: I setup two free Zoho mail account: user1@zoho.com and user2@zoho.com I own the domain mydomain.org I would like to have user1@mydomain.org and user2@mydomain.org and these should be two different email box. All of this with the free version of Zoho mail. Is it possible? Many thanks
ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted
Some emails are bouncing back with the error codes in the subject. Looks like spam. Can anyone advise if there are blacklist issues? ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Full message is This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. morika@trendmediagroup.org, ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Received:from mail.zoho.com
Go Daddy to Route 53 to Zoho Mail doesn't work
Hi, I'm having an issue where I cannot receive email for admin@justeulogy.com. I bought the domain from GoDaddy and the name servers point to Route 53. Route 53 has the MX Records. I tried https://mxtoolbox.com/domain/justeulogy.com/ but didn't understand the problems. I attached images of my setup on Route 53 and mxtoolbox to show my config. Thanks, Chris
Outgoing Email Blocked
I am not able to send any email. Looks like it's blocked, can you unblock it ? It's not hacked, i am not sure why t's blocked.
Kindly UnBlocked my address. Thanks a lot!
Dear Zoho Team, I tried to send an email and it gave me the message: Unable to send message Sender Address Blocked Please help me. Can someone please unblock my account so I can send email again? I'd really appreciate it. My email is sales2@multimindenterprise.com Best regards, Ralph Anthony Navia
Slow sync to mobile device
I just signed up and added a couple of my accounts, and also added a few message rules (filters) with a couple of customer folders. I also downloaded your software to my Android device. It displays the circling arrows showing that it is syncing, but it never finishes. It's been an hour and it still hasn't stopped and does not show all of my folders. Googling around, looks like there has been a number of reported issues similar to this. Is this something I should expect while using this product?
Not receive any new emails on ZOHO
Hye team, Currently im facing the issue where i didnt receive any new emails on my zoho include my test mail. Kindly help me to check. Thanks in advance. This my email ID : hr@jimart.com.my
Getting a "Unable to connect to your account" error during migration.
Hi, I'm trying to migrate my company email accounts from G Suite to Zoho. I'm getting a "Unable to connect to your account" error and I can't figure out why. I need help urgently as office will be operational in less than 12 hours!! Thanks!
Issues regarding email migration and mailbox size limit
Dear Zoho Team Recently my company have migrated from Gmail to Zoho, however after migration, we realized that the capacity that was moved over to Zoho seems surreal. For example, my gmail storage amounts to 12gb, however i am using 22gb right now in Zoho after migration. I am unable to sort emails based by size either, is there a better solution to this?
* Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported.
Hey, I own a domain 03cell.tk and the problem is that when I try to sign up for Zoho Mail it tells me "* Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported." Thank you
Andorid IMAP config stopped working
My IMAP configurations have suddenly stopped working on Android phone since yesterday morning. Was receiving emails, could not send. Tried removing/re-adding accounts, now I continue to get message "network unavailable, try again later" and cannot re-enable accounts on Android.
Emails disappeared from inbox
Yesterday I opened a zoho mail account and today when reviewing new messages, a number of the emails disappeared from view. They are not in the trash and I need to recover them. Can someone advise how to recover and why this might have happened?
Conversations do not work in the new Zoho Mail interface in some folders
Hello, I have a folder where I enabled the conversations view, but it doesn't work. The emails are still shown separate, although there are clearly messages with the same subject among them. This folder is used for collecting notifications from our ticket support system. Could the problem be caused by the fact that the subject has a ticket number in square brackets in the beginning? For example: [TID#2681] Unable to start software Your help will be appreciated.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is rakesh@nishashshipping.com Thanks!
Mail Fetch has also been disabled for any active POP accounts.
Hi Please unblock this acccount "paula.lima@eigui.com" Thanks.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Message blocked, please unblock my account
Unable To Connect to Server while trying Migration
Please help.
Relaying disallowed only for some functions
Hello we setup correctly zoho mail with magento , everything is working ok. However we have a marketplace module installed that the vendors communicate with the admins. If a vendor need to send email to admin will get "Relaying disallowed " and the message will not be sent. Probably because trying to send from vendor email that is not on zoho smtp? Is there a workaround for this please? Kind Regards, Alex
Privacy Query
Hi there. I want to be able to use the free note and task apps without other people seeing what I post. Is that possible? And if so, how do I set up my Zoho account that way? Thanks.
How to close an account when you added your domain in Zoho Mail?
Many users are struggling to close their Organization account created in ZohoMail. The steps below should help you seamlessly close your account. Please login as the Super Admin for your Organization. Go to Control Panel > User Details > Remove other users except the Super Admin from the list. (NOTE: If no other users are added except you, then go to the next step) Go to Domains > Delete the domain(s) you added with us. Go to Dashboard > Delete Organization. Go to http://accounts.zoho.com > Settings > Close
IMAP access from Gmail - Error There was a problem connecting to imappro.zoho.com
Hi! I´ve already receive some email from mail Zoho account on my gmail account through POP setup and now I´d like to access it through IMAP. I´ve enabled it to my account on "User Detail" page and when I tried to set up Gmail with the "imappro.zoho.com" host and port 993, it doesnt work/apply. I got this error: Can anyone help me? Thanks.
Error when send email to domain
Hello, when I try to send email to all address domain @sobrancelhas.com.br Can you help me ? I receive this error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. messejanafortaleza@sobrancelhas.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <contato@gruposobrancelhas.com.br> No Such User Here Sender verify failed
POP account error
I am reposting this topic since I attached a wrong image previously. I just configured a POP account (also zoho mail). But in the POP account inbox it is showing a sent mail and the sent mail folder is showing empty. The POP account is a new one and I do not have any mails in the inbox, while I have sent one test mail to another ID. This is now reversed. You can see in the attached image, I have the mouse hovered on the @ sign and it shows that the POP account is "pravith@rhythmofspace.com", you
Undelivered Mail Returned to Sender (Error 550)
Hello I receive this error when I send email for @sobrancelhas.com.br another domains the e-mail delivered success. Can somebody help me ? This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
messejanafortaleza@sobrancelhas.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <contato@gruposobrancelhas.com.br>
No Such User Here
Sender verify failed
"Email address is already registered with another account" How to fix this?
Please help!When I try to create a user account for missbrittany@morningside-montessori.com, it gets put in the "Invitation" list. If I try to make missbrittany@morningside-montessori.com an alias for an account, I get the error: The email address is already registered with another account which is not a part of this organization. What do I need to do to create a user account for missbrittany@morningside-montessori.com?
DKIM verification fails?
Hi Zoho team, I am very frustrated. 2 messages vie Contact Us, one question in the forum (which doesn't show up any where, just disappeared) The TXT record value was created and forwarded to my DNS provider (Portfoliobox) but the verification failed. Portfoliobox confirms it is all done correctly on their end and suggested contact Zoho. Could you please fix this problem. Thank you! Marina
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for
A few days I started to face difficulty sending the email to the domain @sobrancelhas.com.br, conferi and SPF, DKIM, MX are configured correctly. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. messejanafortaleza@sobrancelhas.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <contato@gruposobrancelhas.com.br> No Such User Here Sender
Account blocked
Hi, The account ruxandra [dot] papp [at] digitaldemocracy [dot] net has been blocked for an "Unknown" reason, for "Indefinite" time. How can I unblock it? Thanks, Alex
Email account blocked for outgoing
Can you please unblock the email account ruxandra.papp@digitaldemocracy.net ? There are already 5 days since no emails can be sent from it.
Error: This user does not have a mail account
Dear administrators, I removed the email, and I can not add a group, alias, or even create the email again. Maybe it will help... on the Control Panel... User Details -> contato@marcenarianc.com.br -> Mail Accounts -> This user does not have a mail account. Please add a mail account contato@marcenarianc.com.br to user contato@marcenarianc.com.br, or completely erase this user, thus I can add it again. Thank you very much.
Next Page