Is there a way to filter all messages that contain attachement with more than 5MB in size?
Hi, Is there a way to filter all messages that contain attachement with more than 5MB in size?
Can't send emails using another email address
I thought that I had gone through the steps correctly but it seems that I didn't as when I hit send I got this message unable to send mail: Reason: 552 you must Authentication Any advice would be great!
Forgot Admin Details
Hi Team, I have forgotten the details of my admin email, that's why unable to login to control panel of the Zoho mail. Can you please let me know which is the email id in use for Zoho admin so that I can login using that one. Currently, I have my id asinfo@dealwithusmail.com and others also are there and working. Regards, Avinash
Admin and Super admin roles
Hi, We are unable to figure out our company's Admin and Super Admin roles. My email ID is av.santosh@sgkventures.com Could you guys help us with this? Thanks, Santosh
Not receiving all mails to our account
Hi there, I realized that especially the alias account max@... often doesn't get the emails. The main account also sometimes does not receive emails. Any ideas why? Can you see our domain without making it public here in the forum? Cheers, Max
Urgent (I need this email ASAP): Email address already exisit
Hi, wanted to set up a group with an email address of payment@mydomain.com. However, when I try to add the email address, it says that email address already exisit and I can't find it anywhere. Secondly, I added the SPF record correctly but it was still not verified.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
MY MAIL ID SHOWING THIS MESSAGE. Unable to send message;Reason:554 5.1.8 Sender Address Blocked. PLEASE HELP!!!
Blocked account
Hi, I have not yet received response 7 days passed. Please unblock my account aleksandar@cloudteh.com I have told you in the email from my other account that I was sending abuse reports to the customer and you blocked my account. Please unblock asap.
DNS Mail settings / SPF configuration Help Needed
Hello, we set up the SPFsetting on 1/12/2016, and the DKIM just now. We are setting up snapltics.com a Squarespace on steriods with incredible AB split testing for the modern one page website. 1) Can someone verify the SPF record and DKIM was setup properly (Assuming we pasted DKIM Value correctly) We send mail from our servers @ *.190 via Postfix, and use ZOHO Newsletter service and for POP3 incoming mail and some outgoing via webmail at zoho. 2) Does this "!" yellow button disappear on its own?
Outgoing mail is blocked
mine.ekinci@kodegisim.org is blocked. Can you help us to enable this mail address asap? Many thanks
Outgoing Email Blocked
Dear support, I changed my IP address with my provider server as you suggest as solution for outgoing email blocked. I wait a reply from your support from 2 days now and nothing yet. Can you reply to my email and solve the situation ? Alternatively if you can't please tell me the way to export all from my account and to move to another email service. Thanks BR SR
iPhone 7s outgoing mail issue
My iPhone 7s is giving me this error while trying to send out emails "the sender address"jlmailho@zoho.com" was rejected by the server". What am I doing wrong?
sender address blocked error
Hi please unblock my email support@skyalliances.com. i just send few email but it is being block with error sender address blocked error. Please clarify what have happen thanks. Thanks
Geeting Message "Account is inactive" when Login
hello, i tried login to my zoho account which is khan.rameez.m@gmail.com and now i am getting error that "Account is inactive " can you guys help me with this
Unable to add my domain to zoho email
When I try to add my domain to zoho email, I get the following error. Please help. This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Group Creation Failed
Hello, I am trying to create a group following this instruction. No matter what, I get "group creation failed" message. No reason are given as to why it fails. Thanks.
import email
I made an import email action 3 days ago, but I still can't see the imported emails into my account. what could be wrong ?
Not able to get email with iOS
all of our iOS devices are not able to receive emails. Web browser works, IMAP clients work, no msync.
msync not working
Hi there I am connected OK to Zoho from my iPhone, but it is not receiving the emails that I can see when I look in my Inbox from my browser. In other words, nothing is being pushed to my phone. This also happened on Wed or Thu when, after several hours I received a whole load of emails in one go. Any ideas why this is happening and what I can do about it? FYI I reset the application specific password, but that didn't make any difference. Thanks
Outgoing mail blocked, on paid plan, support tickets and e-mails are ignored for 3 days now
I created a free account and after sending just a few e-mails my account was blocked, with no explanation shown in control panel or any other explanation. In the control panel in Troubleshooting -> Blocked accounts (https://mailadmin.zoho.com/cpanel/index.do#troubleshoot/blockedaccounts) I attempted to use the Unblock function. However it resulted in an error saying it's a feature for a paid plan only. So I purchased a paid plan and attempted to Unblock again, but this time the error showed "Sorry
Incoming and outgoing email blocked
My email storage now is under 47% Please unlock the email account: info@rotularte.com.ar Incoming and outgoing mail is blocked Thanks Alejandro
Sending email through gmail
I am trying to set up "Send mail as" on my gmail account so that I can send mail from gmail as if I'm sending it from Zoho. I got the SMTP information from zoho and put in into gmail along with my user name and password and it will not recognize the user name and password. I tried it multiple times and it will not work. An ideas?
unable to add more user
hi we are new to zoho, we buy 17 standard user license and create 13 user till now.but for 14th user creation i get error: Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes. please help, regards
How do I adjust width of "From" column in compact view?
I need to extend the width of the "From" column in Compact view. It keeps truncating all of the from names/addresses and there is a ton of extra whitespace after the subject. Thanks!
Phone number already exists
I just set up my Zoho account this morning. When I tried to login this afternoon, I was told my password was incorrect. I reset it. The very next screen prompted me to "Add Mobile Number" for my email address and phone number. I'd already added a number this morning for two-factor authentication. Nevertheless, I entered the requested information, and clicked "Send Code" and got the message that "This phone number already exists". How do I go forward from here?
I just got this today: Email Security Alert
I got an email this morning from Mail Security <noreply@donotreply.com> saying that someone tried getting into my email and that its going to shut down for security reasons. Has anyone else gotten this?? This is to notify you that someone from an unrecognized location tried logging into your e-Mail (XXXXXXXX) few minutes ago. Was this done by you? For your account security, we strongly recommend that you verify your account now, else you account will be blocked without further notice. Click here
Adding Email Storage
Hi guys- I'm receiving a message to tell me that my 5GB of email storage is almost full. I don't want to delete emails therefore I want simply to add / buy(?) extra storage to add to my free email account but the information on this is confusing and so far I haven't achieved it! Can someone help?
printed email showing printer(my) name....
Hi, Can this be done as printed email showing my name? thanks.
I can not add more user even we have enough license
Hi, we are new to ZOHO. we buy 17 standard license and 13 user added till now, but for 14th user creation I get "Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes." I tried to add p.jafari@youbgroup.com. please help and let me know the results. regards
I can't send emails
Hello, I have been using Zoho Mail for a long time and is really good, but a few minutes ago I just couldn't send any emails. I am getting the following error. However I can receive without any problems. I have the MX records configured a long time ago. Thanks!
Unable to add Alias
I also got the message "Unable to add Alias" problem for my changtrips.com. (as in the attached picture) I'm logged in as admin2@wisplay.com Please tell me how to fix it.
Cant create Zoho Mail Suite...
At the screen of "Enable Mailhosting" and "Sign up with a domain I already own" I put my domain (rodeodelasmulas.com.ar) and this error came out * This domain is already associated with this account "*****47". How to fix this? Thanks!
Error when Sending email
I have been using Zoho mail service, But When I sent an email to specific address it will not delivered. I got following message: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 16 Feb 2017 05:25:29 -0800 from admin@cbilcapital.com [admin@cbilcapital.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <samanta.acharya@ctznbank.com>,
Help! Can't create any new email accounts :(
Hi guys, I'm trying to create a new email account and it comes up with "Unusual activity detected from this IP. Please try again after some time." We use all of our mail accounts for private emails, whereas we have 1 dedicated mail account (that I'm trying to set up) that sends out automated emails to register/verify their emails for my wordpress sign up. Please help!!! Thank you!
fetchmail from old server to zoho
Is there a way I can fetch my mails from my old imap provider to zoho? regards christian
Some Emails Do Not Arrive and Not Even Found in SPAM Folder
Some emails do not arrive to my Zoho Mail account. For example to get forum email I tried several times resending but I still did not get message. The forum is https://forums.comodo.com/ I think Zoho Mail blocks without even delivering to SPAM folder.
Where did my Notes go in Zoho Mail?
Yesterday all my Notes showed up and today they are all gone. I'm freaking out. I store a lot of valuable client information there that I desperately need back. Help! I have the free version of the email. Does that matter?
Recover deleted emails in trash.
Today I deleted all the mails from the trash, but I need to recover some. How can I recover deleted emails in Trash Today? Thank you so much for help me engasi
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello. l tried to add my domain and its say This Operation has been restricted. Please contact support-as@zohocorp.com for further details Domain name is newerahrnpayroll.com Pls help Thanks
No recibo ni envio mails
Estimados buenas tardes, hace varios dias que no estamos recibiendo mails ni pudiendo emitir los mismos, por favor necesito que este problema se solucione lo antes posible, ya que varios de nuestros clientes confian plenamente en nuestras respuestas por lo cual es de suma importancia que volvamos a recibir y enviar mails desde zoho. Saludos.
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