Incorrect Email adress
I'm a new user and when I log on my account and send an email, the email sends from "1486258397296_641495640@zoho.com" instead of "contact@alvymarketing.com" and I can't send email to contact@alvymarketing.com Help me please
the Sender Policy Framework
I have the sender policy framework but I still have the notification that i have to fix it and I can't send or receive any email How can i fix it ? thank you
emails that I have sent in the past are bouncing today
Hello I am trying to reach my clients about important time sensitive information and they continually bounce today when in the past we have corresponded. Is there a problem with ZOHO? Bill Furman bill@travelwithhilo.com
DKIM
Hi, I am having a problem with verifying the DKIM. It says verification failed. I have added zoho._domainkey.samgill.co.uk and it says it is a valid key here http://dkimcore.org/c/keycheck but Zoho will not verify it. Please can you help. Kind regards, Sam
settings page appears blank
Hi, the settings page under: https://mail.zoho.eu/zm/#settings appears empty, so there is no way to change settings, how ever the control panel is working fine. I tested on google chrome and firefox. this must be a bug? thanks,
Need help receiving emails
I can send email but not receive it. This is the error i receive: Reporting-MTA: dns; googlemail.com Received-From-MTA: dns; tristanwthomdfadas@gmail.com Arrival-Date: Fri, 03 Feb 2017 07:38:37 -0800 (PST) X-Original-Message-ID: <4c0575d1-8de6-4ccc-92a2-744ce13d1c35@gmail.com> Final-Recipient: rfc822; tristan@tristom.com Action: failed Status: 5.0.0 Remote-MTA: dns; mail.tristom.com. (50.116.114.151, the server for the domain tristom.com.) Diagnostic-Code: smtp; 550-Please turn on SMTP Authentication
Mail account at storage limit, can't find where all the storage went
One of our accounts says it is at limit, but I can't find what is taking up all the storage. I've cleaned out thousands of mails from the account, and it still shows to be at 101%...but when I manually click through all the folders, I can only account for about 30% of the limit. Where can I find out what's causing the storage problems?
Can't receive emails
Hello, I can send but not receive emails in my Zoho email account for iluna@skinalliancegroup.com and iluna@life-tech.com.co. Neither my colleagues. When I send an email to that acccounts it does not reject it but it not appears in the inbox. Thanks for your help
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, A client of ours has received a bounceback when sending an email to one of our accounts @therestartproject.org The following error was within the bounceback: The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Could you please let us know what the reason for this was? And additionally if there is any record of any other bouncebacks from our domain? Kind regards Neil
No deja hacer la verificacion del CNAME
Buenos días tengo el Dominio worltravelgt.com, estoy Intentando Hacer la verificación por medio de CNAME Pero this da ONU Mensaje de error " no hay registros CNAME encontraron resultados para su dominio." por favor necesito de su ayuda para el sable Que Se Puede Hacer. Saludos
ZB Code
I dont find my ZB Code and Im unable to get it following this instructions: https://www.zoho.com/mail/help/adminconsole/domain-verification.html#alink1 Can you help me knowing my zb code, my domain is esoltechnologies.com Thank you! David Silva
Unable to add Alias Address
why I got this message? Unable to add Alias Address please help me.
Cannot move Sent_import emails to Sent folder
I migrated to zoho, however, now I have two sent folders basically.. and I also cannot get rid of "Templates" and "Spam" folder... how can I fix this? Thank you! -Johan
URGENT!! PLEASE UNBLOCK MY EMAIL ACCOUNT
Hi, I really need to receive the emails from the Cruise ship at the hospital that I work for, because I set up the APPOIMENTS! and I cant receive any request. Please help, the patients are not receiving answer bcause we cant receive emails!!!
Can't Receive Mail
I checked and my CNAME is on the MXLookUp tool but I still have some errors. I added the MX and TXT records into Big Commerce. I am still seeing a warning triangle on my Zoho Control Panel for MX.
SPF record error
I have correctly configured SPF records in my DNS manager but still get pop up like SPF record not configured properly. I even checked in mxtoolbox and it is showing that records are inserted properly. How do i correct them here in zoho mail ??
SPF record configuration in Cloudflare
What should i configure as SPF record so that i can get SPF records right? In my case even i checked with mxtoolbox or spf record checker it shows correct but i get notification like my SPF is incorrect. Please help. Thanks
Outgoing disabled ??
Can't send. Deleted loads of messages and still the same. Can you help please? This is critical. info@elitekidscoaching.com
Send/Receive Problems after capacity reset
Send and receive capabilities suspended when account went over storage limit. We have now reduced storage to 70% of capacity but send and receive cannot be reactivated. When attempting, an error message stating that the feature is only available for paid accounts.
correo saliente bloqueado
Buenos días, En la cuenta j.cruz@cruzytorrero.com we have outgoing mail blocked. We have made a new brochure and we are sending it to all our costumers. We need to unblock the account. ¿What can we do? Best Regards
E-mail bloquedo
Meus e-mails estão bloqueados. Sabe me informar o motivo? Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado
I cannot send mail to other person
My zoho mail id is info@capshealthcare.com send mail is locked; I cannot send mail to other person mail Id. Please to unbock our mail id or inform me how to unlock or what can I do to unlock our send mail info@capshealthcare.com
MX records for Zoho and other email provider?
Hi, My organization currently has a third-party email provider (i.e. Proofpoint) that we filter email through before it gets forwarded to our internal email system. We use this for about 10-15 email addresses. The DNS MX records are set up to point at this provider. We also have several more email addresses 10+ that we want to be hosted on Zoho and don't want to be funneled through the provider. Could this be accomplished by setting the Zoho MX DNS records with a higher priority than the MX records
Sender email address blocked
I recently created a new account victoria.sangabriel@diveoztek.com.au and it worked well for a short period - but yesterday suddenly she cannot send mail without getting the following message: unable-to-send-message-reason-554-5-1-8-sender-address-blocked-5-1-2016 I can see no reason for this but looking at the forum it is not the first time it has happened - I logged a support request but no response as yet. Please can you urgently unblock this because she cannot work effectively if she can't send
zoho.com email alias for business account?
Is there a way with a business Zoho account to have a @zoho.com email alias associated with each account I set up under our domain so that I can choose to send an email to either one and have it delivered to my zoho account? i.e. myaccount@mydomain.com and an alias: myaccount.mydomain@zoho.com
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi, We are not able to send a single mail right now, can you please explain the reason for this ? Please remove the block on our mail account. The adress is: forum@alverde.net Thank you!
not able to receive emails after change in hosting provider
i changed my hosting from godaddy to bluehost and after doing so have added the MX records in bluehost i am able to send emails but not able to receive emails what seems to be the issue. do i need to verify my domain again?
Error creating domain email base account
Hello, I was currently creating my email service with my domain, but when I put the base account name that I want to be an administrator, he says that the name already exists as an affiliate, but when I try to put it A different name, I get an error saying that I can not use alternate names. So I can not delete the account and redo the verification or anything. Would it be possible to reset this account so that I can go back to the creation attempt again? I have or dominate and it works me very well,
MX and SPF records problem
Hi I have set up the records as per the screen capture but I can't seem to get it to work! My registrar is domain monster. Help please!
SPF entries in your domains DNS are not configured to match with Zoho.
I'm on GoDaddy. I already deleted other spfs and entered the zoho TXT from the tutorial. I'm still unable to receive emails. And the tool checker still registers the deleted spfs. It's been a couple of hours. Is it really that slow? What should I do?
Unable to receive emails
Hi, Cannot receive any incoming emails from this domain "pileuplife.com" And the rejecting mail says "invalid address error code 550" "verification failed" "no such user here" If we exceed the mail storage, what can we do? It's really urgent, please help us. thank you, Rebecca
unable to receive emails
Hi, We're using ZOHO for business mail, and all of us can only send out mails but not receiving mails. We get this "INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed" and "No Such User Here Sender verify failed" The domain name is "pileuplife.com" Please assist us, thank you. Rebecca Chang
domain
why i cant add users and i cant use my business email?? i already verified my domain from godaddy and its been confirmed on zoho then the next step is to add users and it tells me unable to add alias users. please advice
My email is blocked from sending
My email is blocked. It has been for two days! Please fix this immediately.
Unblock: User blocked for exceeding mail send
I am unable to unblock a user @challengesales.com for exceeding their email send. Not sure of the cause (It was blocked early morning) Please help unblock. Jim
MX/SPF/DKIM setup for a sub-domain
Hi, I've set-up test.laszlocsontos.com for testing Zoho and added the following DNS recods: test.laszlocsontos.com. 132 IN MX 10 mx.zoho.com. test.laszlocsontos.com. 132 IN MX 20 mx2.zoho.com. test.laszlocsontos.com. 296 IN TXT "v=spf1 include:zoho.com ~all" test.laszlocsontos.com. 296 IN TXT "zoho-verification=zb14858509.zmverify.zoho.com" lcsontos._domainkey.test.laszlocsontos.com. 300 IN TXT "v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCBmZxdKAZ2pj7IP3dgeUoJl7sC8wD+JF4Sh515Ekih2W31pE/p9oPhwdSwrab4IJ6DZemwB8lgqG9Yjg23lnFKlxSVlnC9UydFo89yq93wsd3scz9vllCM1IcbNBgQrSTOYcWl/gDP0tXF/1R9dewx2SorlnarFNWSPPm96ZhvXQIDAQAB"
dkim validation problem
I cannot validating my dkim. I try to se other test online for my domain and it's all corret but here i cannot pass the testo: domain: wifeedo.com selctor: zoho many thanks
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Missing filters
Hello I have created two filters. Now I want to change them but they have disappeared and they continue to work What can I do to make them appear again? thanks and regards Jose Luis
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