Unlock account
Hi, Could you please unlock the account no-reply@wymbe.com? Thanks!
Email
Dear Zoho, My Email is blocked & i am not able to send email i am getting error 5.00 some thing error on it .kindly open it thanks will@skylineestimating.com
"Domain Not Resolved" error messages
"Domain Not Resolved" I am receiving a few messages like this after many recent emails. The email addresses that I am sending to are correct. What else could be the issue?
Windows PopTray utility can't preview messages from Zoho using POP3
I've previously used the Windows PopTray utility to monitor my emails in my old mail provider (BT, in the UK), using the POP3 protocol. That worked fine, showing waiting messages, and allowing me to preview or delete any of them. I've now switched over to using Zoho as a mail provider, still using POP3 (I know, I know, I ought to be using IMAP!), and having reconfigured all my various mail clients on Windows, iOS and Android and they're working fine, sending and receiving mail. However, although
After verifying domain ownership, do we need to delete verifying dns record?
Hello, I have just received a warning at zoho to add a new dns entry (v=spf1 include:zoho.com ~all), so I did. Reading the article I learned that two txt records can give problems and I can see I have two as the picture shows. One of them is the spf record that I was told to add, but the other one is to verify at zoho ownership of the domain. Not sure if once the verification was completed I had to delete this dns entry of leave it there for future verifications. May you tell me if the zoho-verification=zb14273075.zmverify.zoho.com
I need to delete an email address
Hello, I made a mistake setting up Zoho. I set up the initial email address as info@mydomain. It would be better if I used this address as a group. I've set up mail@mydomain and made that the primary address. However whenever I try to delete the info address I get the error message "please contact your organization admin mail@mydomain to delete your email address" I'm logged in as mail@mydomain What am I doing wrong?
Delete account
Dear Sir / Madam, PLEASE REVERT ASAP!! For approx a week I have been sending emails to all possible email addresses of yours and keeping asked for help from your customer support and getting no answer. I am starting to lose my patience!! Why is not possible to delete my account? It shouldn't be that difficult to delete the account! It is a free account after all!! I hit delete the account and it opens an info which is saying I need to delete the organisation. When I hit the organization my inbox
Why did you accept payment and then deactivate my account? Reporting you for FRAUD and THEFT
I am very, very upset with Zoho. This is the worse service I have EVER received. They deleted my paid account so I had to use this FREE account to be able to access this forum. I paid for PAID hosting for the domain SafeSecureBanking.com Last night all was well. I was able to send and receive messages. I was able to log in. I was able to use thuderbird as well. Today I tried logging in and it said my account was not active. This was not even 24 hours after paying. As a result of this I can only consider
Acount Unlock
Hello, today, one of my user account ( sales01@hhbl-logistics.vn ) is in the situation: "Outgoing disabled" I want to know why and how to fix it? Pls unlock help me Thank you very much!
Not recive e-mails from gmail ou yahoo
I can't recive e-mails from gmail ou yahoo - Both cases try send from web interface of these providers just for test nd I recive this message belhow (this is from gmail but in the yahoo is the same) Delivery to the following recipient failed permanently: marcel@globaleasy.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain globaleasy.com.br by globaleasy.com.br. [174.142.220.104]. The error that the other
ACL01:Oops! Something went wrong. Try again later
Hi, I'm trying to enable two factor authentication for my wife's account and the following error appears: ACL01:Oops! Something went wrong. Try again later. Steps to reproduce: 1) Enabled two factor authentication on Control Panel \ Dashboard 2) Select my wife's account (katalin <at> katalinbako.com) under Control Palnel \ User Details 3) I go to tab Two Factor Authentication and switch it On 4) Admin's password is asked and I give it Thanks for your help! Cheers, László
Error Code 552 5.1.1 with Zoho ::Not receiving any form-mails
Hi, Thanks for the wonderful service! However, thing has been working well until recently I’m currently unable to receive any emails. This is really bad for my business. Yesterday I wrote an email to my web-host asking them to fix the problem, since i thought they were the one blocking my emails. They checked everything and replied to me with the following message…(Below) ------------------------------------------------------- We could see that the mails are being deliver to a remote server.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Zoho Team, Please unblock my account. I have deleted past emails. Please I need to check my emails
Sent mail is missing! Please help!
Just had my sent mail disappear (with the exception of about six emails). At first I thought it was simply a problem in Outlook, but when I logged into my web mail account they weren't there either. There were 3 years of messages on there. I didn't actually delete anything accidentally - just gone. Please help, there is a lot of information that I require, it would be devastating to me if I lost this. I hope this is a temporary situation, or it can be restored. Jason
TFA problem
hi support i have a trouble with TFA, i can't access my control panel because i forgot save veriy code that sent to my phone. how make it resend the code or anything else i can do?
Mails are going in spam
Hi, All my emails are going into spam folder. Spam is off. Domain is not blacklisted as well. Please help.
Receiving mail
Hello, I can't receive e-mail but i can send. I fixed the DKIM issue but problem did not solve.
why am I restricted from adding domain number 8?
I wanted to add domain number 8 and it says I am restricted? Is there somebody trying to play games with me at zoho? Do I need a lawyer?
cannot complete the domain setup processes
I have mail account kaushik@agrolife.in. But when I want to access the domain control panel, I am not able to proceed from the following message. If try to add a mail account it prompts as "cannot add mail ID".
Unable to create a group with the desired email address
Hello! I don't have any group for my domain yet: http://prnt.sc/dy9mh2 But when I try to create a group with the name "All" and the address "all@paramountcbs.com" I see the following error: http://prnt.sc/dy9myw The same problem when I try to create a group with the name "Teamleads" and the address "teamleads@paramountcbs.com": http://prnt.sc/dy9o82 Please, help! It is very important to create these 2 groups with exactly the same names as above.
Problem with sign up
I created an email called email@by-gina.com. I selected the option to set up the domain but the message says "by-gina.com" is already being managed. I don't know what email address is managing that domain in your system
My email is blocked
Dears, good morning
My email is blocked with a message:
554 5.1.8 Sender address blocked.
Can you solve please
Thank you contato@blackcar.com.br
Email blocked
Hello, my email has been blocked, what's the procedure to unblock it?
SPF and DKIM validation
I can validate SPF and DKIM My domain provider is Namecheap.com I did every thing as I read on the sender policy framework page, but it won't work. What should I do next to validate the SPF and DKIM records ? Thanks
Adding users
Hi, can't figure this out. I want our customer service to have access to our service email, that I have added to our account. I can access all our inboxes under admin, but how do I add a new user just to check a particular inbox. Not create a new inbox, but to check the one we have setup? Thank you
Central Repository?
We are a small non-profit organisation with approx. 200 members and are evaluating Zoho as platform for the administration of our association. I tried and looked up help to find a solution to the following issue, but unfortunately haven't been succesful: How to implement a central repository where as standard all documents/files created through apps (Writer, Sheet, Show) are saved and then accessible for all members of a Group. I am simply looking for a solution like a file server in an enterprise
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:535 Authentication Failed
I have not been able to send any outgoing mail for several weeks. Please send suggestions to correct problem.
How to configure zoho email to Gmail?
I want to read all my zoho email into my Gmail account but don't know how to successfully do this process if you have any idea about configure Gmail account to zoho email so share with me. I was not getting any tutorial at Gmail tech support page so please help me.
Cannot connect with IMAP nor SMTP
I had Zoho mail successfully running for a couple months via IMAP clients (Mac Mail and my iPhone) and then suddenly it stopped being able to connect to the server on both clients. I tried changing the password multiple times, i reset the password multiple times, and it simply wont connect. The error message is saying that the username and password are not correct, but I am still able to log in to the webmail so the password is correct. I have SSL enabled, I have ports 993 and 465 selected, username
outgoing mail from one of my email addresses has been disabled. I try to re-enable it and it says I need to be a paid member
Please advise. Thanks!
fatal error... wrong state!
I have started receiving bounce back messages saying that some of my sent emails to different recipients are delayed with fatal errors 'Wrong state!' Is there anything I can do about this to fix the problem?
Account has suddenly become inaccessible
Hi there, My account has suddenly become inaccessible. Upon further checking the webmail interface, I now realize this user account sebastian.lewin@tecsofuel.com was disabled for incoming and outgoing mails, for unknown reason. Other email accounts under the same domain seem to work fine. Clicking the red area for disabled function (when trying to re-enable them), got the following error message "Operation permitted for paid user(s) only." This is weird. Please help with this issue soonest possible.
Same old "This Operation has been restricted"
Hi, i'm getting the alert "This Operation has been restricted" on 2 instances. When i'm trying to add a new domain in my Control Panel When i'm verifying the CNAME Method of an existing domain Kindly help, it's a bit urgent. Regards
cant create group info@
when i create a group i get the error "groep aanmaken mislukt" wat translate to: creating group failed. for now i created an other user that send the mails to the other accounts.. but i would like a fix so i can send it to more than 4..
SPF misconfiguration
Hi everybody, I've set SPF in my domain name successfully, in followjet.com you can see it with this tool: http://www.kitterman.com/spf/validate.html But the thing is I still get notification and warning that spf is not set correctly, does anybody notice this behavior?
SPF Error
Hello, I configured my zoho mail account and also configures spf and dkim entries. After certain days I receive this notification (see image) Here are my dns records (see image) please guide what should I do?
DKIM Verification failed
I have tried to configure DKIM setup followed by given instructions but at the time of verification it’s unable to verify, error is verification failed so that anyone can help me to solve this some of my emails go to the junk folder Domain: vrindatech.com Selector: zoho
...@zoho.com does not have the domain based mail alias.Create and choose a mail alias as default.
Hello Dear ZOHO Corp, What is ...@zoho.com does not have the domain based mail alias.Create and choose a mail alias as default.? How can i fix it? I bought mail hosting but i deleted mail hosting And i sent my Id and Receipt to support@zohocorp.com and sales@zohocorp.com mail address Can you re-active for this account? Thank You. Have a Great Day!
SPF
Hi, on my control panel the below message is coming up. I HAVE however, added the required TXT on my DNS Management with corresponding TXT record: v=spf1 mx include:zoho.com ~all. Can you please confirm why the below has occured? support at zoho and emailed the Contact Us page on the ZOHO site and no one has responded to me.
SPF not configured properly
Hi Zoho Team, I keep getting this error in my dashboard SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery Can I know what I configured wrongly, I already configured it several weeks ago? Thanks, Toketemu
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