Read receipts are sent by the wrong address
Hello, When you have multiple email addresses added, read receipts are still being sent from the primary email address. This is confusing for the recipient, and also wrong. Could you change this please, so that it's always the receiver address that sends out the receipt? Thank you!
Unblock mail
Hi, Can you please unblock our carla@ mailbox. It was blocked due to storage capacity being exceeded but we've reduced the space to 93%. Thanks
No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado.
Me aparece un error en el uso de mi correo " esalinas@damontcft.com " el mensaje de error es: No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado. Por favor desbloquear mi correo. Gracias
Can send with zoho account in Gmail but won't receive it in Gmail.
Hello. First of all: Thank you for your great work!! Some days ago I bought a domain on 1&1. After I have set up some email accounts on ZOHO. After I followed the instructions to include my ZOHO email account in GMAIL. Everything worked great. I tested several times sending and receiving without any issue. Today I thought to make another test. I have sent one email from my zoho account included in Gmail to the same account. I waited some time but I didn't receive it in GMAIL. I checked sent mails
Domain has exceeded the max emails per hour 2/2
Hi, we received this bounce mail. Would like to find out why the limit is so low at 2? Is this a problem on the server sending out PHPMailer mails to this group address, shop@sharefood.sg? Cheers, ---- From: Mail Delivery System [mailto:Mailer-Daemon@cgi.cloudgantry.com] Sent: Tuesday, 24 January 2017 10:25 PM To: Share Food Shop <shop@sharefood.sg> Subject: Mail delivery deferred: returning message to sender This message was created automatically by mail delivery software. A message that you sent
SPF Immediate action required
Hi Zoho Team, I have strictly followed zoho mail's instructions on how to configure SPF on my Cpanel. I verified the status with mxtoolbox and everything seems fine, however, at the status page it is still mentioning that SPF entries in your domains DNS are not configured to match with Zoho. Could you please help on this point ? Thanks
DKIM Won't Verify
I received notification when I logged in that I needed to setup a DKIM txt record with my domain. (I'm using SquareSpace.) I followed the instructions but when I try to verify the record, Zoho says the verification failed. I tried waiting a day to see if the changes just needed time to take effect, but it still fails to verify. I see others on the forum have had similar issues and tried following instructions given to them, such as deleting spaces in the txt value and naming the record a certain
Using SMTP not working
Hello, I am trying to get my website to send using my noreply email. It looks like the email should be sent, but it is not going to the destination. Any ideas? I think I am using the correct smtp settings. Is it possible to check the logs?
Sending email to multiple Contacts
When sending an email to multiple Contacts, will the people who receive the email see all email addresses that I sent the message to or will they just see my email address?
Blocked account - Please Unblock ASAP
Dear Team, My official email id is blocked and it is showing mailbox exceeded limit message kindly enable it ASAP. My Email: info@dtraveldestinations.in Regards, Sanjeev
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
My ID has been blocked since yesterday. Kindly unblock the ID maryam@framesexhibitions.com
New account cannot send emails
Hello, I have just opened a new account and when I try to send an email I get the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can you let me know how to resolve this? Many thanks Lauren
Delivery to the following recipient failed permanently:
Hi, After migrating to Zoho mail, I've found out the hard way that some of my mail is not getting through to me. Useless spam is but not actual mail from people trying to contact me. You guys really suck. I'm going to post a link warning people from this service. Delivery to the following recipient failed permanently: XX Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain XX by mx.zoho.com . [74.201.154.201].
Please help urgent Unable to send message;Reason:559 Message not committed due to internal error
Can someone please assist me as soon as humanly possible? Urgent.
Seeing more spam
For a long time zoho mail was pretty good at trapping spam. In the recent weeks, it seems more spam is making it through whatever anti-spam measures are taken for zoho's mail servers. Zoho admins may want to look into this. Thanks.
The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho
Hi, I am receiving the following error when I land on admin dashboard- The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho I'm able to send email but unable to receive emails as I'm getting 'admin@glx24.com contact not found' I have checked http://mxtoolbox.com/ and when I type my domain glx24.com and do MX lookup, I get the following Please suggest. Pref Hostname IP Address TTL 10 mx.zoho.com 165.254.168.50 60 min Blacklist Check SMTP Test 20 mx2.zoho.com
SPF and DKIM settings are poorly documented
it seems like almost ALL issues people have are in or around these very 2 topics! i think it's time you guys create a better UX, UI, and documentation for them. i am exactly in the same boat as the rest. great product, technically, but i would work on the UX/UI more. SOS thank you :-)
Help UNBLOCK MAIL
Please unblock lananh@laa.vn
Sender address block
Please unblock my account lananh@laa.vn
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
When i am sending a mail from fom@senanihotel.com error occurs say "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" please help me to unblock it Thanks, sameera
SMS verification code failed and forgotten password
HelloI'm managing a domain cooparditi.it for a client unfortunately he can't get access to the account because and the sms verification code did not work. I'd like to reset the subscription and start from scratch. What is the proper procedure to follow in these cases? Thanks for any help given.
Unable to send message;Reason:559 Message not committed due to internal error
I have an Account/Organisation with two users. I am able to receive email to both accounts but I am only able to send on one. For the second email address I am getting the following error: Unable to send message;Reason:559 Message not committed due to internal error This happens both in the Web Mail and using the Zoho App. Any ideas?
Mail not in sync (webmail vs iOS ActiveSync vs macOS IMAP vs Android ActiveSync)
I read my mail on 4 places: - webmail - iPad ActiveSync - Android ActiveSync - Mac Mini IMAP Not all 4 places are in sync. For instance my inbox on Android is empty, but there is stille one mail on the other 3 places. Other example: Trash on my iPad has 10 messages on the other 3 places 8 messages. Waiting overnight does not resolve the issue, the before mentioned examples remain the same. Any solutions?
View newsletter on browser
Hi, is it possible to add an automatic button for view the email on browser, like unsubscribe; so if my customer can't view the email correctelly he can click on that lik "view on browser" and automatically he's redirect on his browser, for this process I can't create an html version on my server, it must automatically. I hope that I explain me better. Is it possible? Thanks Paride
US to EU Data Migration
Hi - due to EU laws, we need to transfer our data from US servers to EU servers. So far the response from Zoho has been: Open accounts with Zoho.eu Pay Back up data on Zoho.com Transfer Ask refund This is an awkward proceeds - especially the pay, ask a refund. For instance as a 3 year customer we have a large file structure on Doc - no advice given as to how to replicate this.
Recover Mail
Hi, My employee has left the company now and a lot of the emails have been deleted. Is it possible to recover these emails deleted in the last 6 weeks? Kirstie
Unable to send - Incoming / Outgoing problem
Hi, I am receiving the following error when trying to send an email. It seems that Incoming and Outgoing is blocked. My email address is mt@tserkis.gr Please unblock it. Thanks.
Can't Verify Domain name
Hello, please check my account, l can't verify my domain after via the 3 verification available
About the "Sorry! Free domains with extensions such as .tk, .cf, .ml" yet again
Hi, I know that many similar posts discuss this same issue, and that such domains (like .ml) are prevented for spamming issues, but if I may say/add that I want to add the domain 'azmat.ml' and I got that error, and I have already added/registered a paid domain 'azmat.se' using my same account. So, is it possible to permit adding 'azmat.ml' too (I already got it too and it looks nicer with the '.ml' tld which give the hint of 'mail')?? Thanks in advance for any help..
Email blocked again
You have blocked my noreply email almost 3 times now. The first time someone told me that my email will be unblocked, never gave me a reason, never told me if it would happen again. I haven't exceeded the 50 email limit or the 200MB limit. I am trying to operate a business. I want to know why I have been blocked, and I want to know if it will happen again. If so, I will find another mail provider, I haven't even gotten any customers yet and the fact your servers are already causing me trouble makes
DKIM and SPF cannot set properly.
I have tried to set with my godaddy account but it hasn't worked. Please see screenshot for reference.Thanks.
Problem on SPF
Hi , I did two tests Received-SPF: pass (google.com: domain of theprocss@zoho.com designates 74.201.84.153 as permitted sender) client-ip=74.201.84.153;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of theprocss@zoho.com designates 74.201.84.153 as permitted sender) smtp.mailfrom=theprocss@zoho.com
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; theprocss@zoho.com to privatecyberspeak@gmail.com ITS OKAY!!! BUT NOW I DO accounts@dextaque.com to privatecyberspeak@gmail.com
SPF not configured to match with Zoho
Hi guys, I keep getting this error in my dashboard. Upon looking in my GoDaddy, everything is like in the documentation. Am I doing anything wrong? As I use this email pretty often, it would be really bad if the emails won't get through. Please advise
Can't recieve mail
hi everyone... I can't seem to receive email but I can send them....frustrating to say the least....im not a techy so this is all confusing for me....I seem to be stuck at the DKKS verification stage...can anyone help me?
We can not recieve any emails
We can not seem to receive any emails We can however send them Help!
IMAP error with Outlook 2016
Hello, I just spent 30 minutes with a Microsoft technician on remote desktop who confirmed that all the server info was entered correctly. I get errors every time that IMAP has not been activated but it shows as enabled in my settings page. How can i resolve this issue please? Thank you, Alex
Unblock email account
Can you unblock this account, please: a.rybialek (at) alfa-max.pl ??? It's been already cleaned up, thanks!
Cannot create a second email account
I have only one mobile phone but need two email accounts to run my business. How do I get through the setup process with only one mobile phone number with a business that requires more than one email account for various operational reasons? Thanks.
dmarc error
Hello, I am getting this error message - please advise: Thank you!
This domain is already associated with this account "*****73". Sign in
This domain is already associated with this account "*****73". Sign in how to verify this domain. I got SMS after 15 min and link expired and saying try after sometime. How to verfity? I am not able to login also. domain name : medizenhealthy.com Is this bug?
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