I do not receive emails in my account. help me
Hi, I have a problem, I can send but not receive mail, my domain is davidepelaez.com (info@davidepelaez.com) - training@davidepelaez.com, I would appreciate you collaborating to know what happens and solve the problem
Undelivered Mail
I forwarded a message from my yahoo account to the zoho info@mycoachmonique.com It returned undeliverable.
Duplicate E-Mails
I deleted my Zoho mail account on January 3rd, but continue to receive up to 5 e-mails a day from Zoho confirming that the account is closed. I've e-mailed and Tweet Zoho to resolve the issue at least five times, to no avail. Please help.
Spam Filter please turn off
Good morning, a lot of messages are getting put into SPAM but they are not spam. Can you please turn off Spam filter?
Close old ZOHO Mail account
Hello, I have an old ZOHO account that needs to be closed, so I can set up my new organization. If possible, I can merge my new company with my old. Here are the details of my old account. Thanks for your help. david.gebert@freightforge.com Zoho User Id: 28750936
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked Having the above issue. Can someone fixit please? murphy@localjobsmedia.com
Groups - not receiving emails
Hi, We are having issues with the Zoho emails when creating groups. We have an online ordering system on our website, and when placing an order, the order emails are not being received by the users under each group. Could you please help? It is quite urgent as we are opening on Monday and we were planning to go live today.
Most of outbound emails immediately bounces, please help!!!!
Almost all outbound emails getting bounced immediately with the Relay Access Denied message. Including my email to your support mailbox address support@zohomail.com INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 <support@zohomail.com>: Relay access denied
Cname verification not working
Yesterday I created the Cname afterwards I did the zd*****.The landscape company of Atlanta.com ( yes I know there's spaces) and it took me to the zoho login page but it still says I need to verify why is this not working?
Blocked Emails
My root email blocked , is there any way to unblock this email.
We can not send email
The status show: Outgoing disabled and the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Account Blocked, Want to unblock.
If i am trying to send some message via zoho mail from my account then it shows an error " Unable to send message;Reason:554 5.1.8 Sender Address Blocked ". What is the proper way to unblock.
new in zoho mail: cannot setting IMAP access in my mobile device
hi guys i set the IMAP access enabled. what i did in my mail client (i use my own domain, let say mydomain.com): email address: bondan@mydomain.com username: bondan@mydomain.com password: [my email password] imap server: imap.zoho.com security: ssl/tls authetication: plain port: 993 the email client says 'your username or password may be incorrect. NO [ALERT], invalid credential' can someone help me?
Pls unblock my email id
Hi, i got the msg that due to storage exceeded,outgoinng and incoming has been blocked. Pls unblock it. i have deleted some stuff. puja@jumpstartconsulting.in
Getting Bounce back messages from Hotmail and AOL
Good Afternoon, I recently started having problems delivery emails to recipients with AOL, MSN and Hotmail accounts. The bounce back messages received refer to the IP address for Zoho has having a bad reputation. Is this something that can be fixed? Thank you.
Unusual activity detected from this IP. Please try again after some time.
Hi, Am trying to create a new user,its showing error as "Unusual activity detected from this IP. Please try again after some time." for the past 5 days am facing this issue. To be frank some of your automated security activities are good but its irritating often when I face outgoing email blockage and this one which makes me to thick to switch to some other email provider. Please unblock the account to create new users. Thanks.
535 Authentication Failed
I see the at the correction to this error is often TFA but I do not have have that enabled. Any help is appreciated. I can receive but I can't send any. Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com by smtp.zoho.com . [74.201.154.90]. The error that the other server returned was: 535 Authentication Failed (SMTP AUTH failed with the remote server) Thanks
Change 'Compose' font form iPhone App
Hi, I recently change my smartphone from Android to iPhone. I cannot set the font used to compose emails from the Zoho Mail App. In the Android App, I remember using 'Sync other Desktop Setting' and the font used was the same set as default from the web-based platform. I've tried changing the 'Default Font When Composing' option but it only displays Verdana font when composing from iPhone. Thank you for your help.
Hotmail emails bouncing
Hello, Any emails I try to send to a hotmail account are being deferred ... ResponseCode 421, 4.7.0 Temporarily Deferred
Help! Mail Delivery Status Notification
Hola. Intento enviar un e-mail a mis contactos pero me figura este error: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 03 Jan 2017 13:05:25 -0800 from m*********@*******.com.ar [m*********@*******.com.ar] ----- The following addresses had fatal errors ----- [Status: Error, Address: <*********@hotmail.com>, ResponseCode 421, RP-001 (SNT004-MC9F12) Unfortunately, some
hai
iam unable to sent emails error is outgoing email is blocked by zoho pls unblock it
zoho mail imap temporarly blocked
Hi like everyone else on the forum, my account too is blocked from using Imap. could someone please resolve this? Thanks
Not Spam
Where's the button I used to use to redirect, to 'in box', messages incorrectly identified as 'spam'?
"Unable to send message"
I have not been able to send emails for 2 days. Message comes up is "Unable to send message". Please help to rectify this, it is Christmas !
Resend verification code
Where can I resend it ? I close the window with the option to resend code, and if I try to register a new e-mail it's says that my domain it's already in use. So where can I resend the code or login to verify ? thank you
Deferred Emails
Hi Team, I have bbeing having my emails deferred over the last few days and am wondering what the problem is. Nothing has changed my end and i expected it to be a slight glitch but im wondering why this is still not fixed 3 days later. Please get back to me ASAP. Andy
Hotmail Error 421 RP-001
When trying to send emails to @hotmail.com accounts i get the following message: 421 RP-001. According to Microsoft the error is as follows - The mail server IP connecting to Outlook.com server has exceeded the rate limit allowed. Reason for rate limitation is related to IP/domain reputation. If you are not an email/network admin please contact your Email/Internet Service Provider for help. Please assist.
Email on PC is not loading on Windows 10.
Hey, I am running into an issue on my Windows 10 PC where the email page will not load. On Chrome is just times out and says the page cannot me reached. I tried it on other browsers with no success. My mail is working on my Macbook Pro and on my phone. My connection is great as well. Every other website is working with no issue. I am able to get to Zoho and even the login page but it fails after I hit login. Any insight would be greatly appreciated. Thanks!
Secondary Email Account (Non-zoho) doesn't show up in imap
For the longest time I forwarded emails from my other email Account to my zoho account. This resulted in errors over last months so I changed the setup to let zoho fetch the account over pop3. That was configured this way from day1 but practically overwritten by the other mail-provider forwarding all emails to my zoho address. This worked fine but since I deactivated the forward (in the other provides web interface) I cannot view my emails through imap anymore because they do not show up. The only
Email IP address range
Hi I need the IP email address range to make sure emails aren't being blocked by my firewall. Is that possible to get? thanks
Configuring Dual Delivery in Google Apps / Issues to send to same domain addresses / receive works perfectly
I followed this zoho guide to configure dual delivery at Google Apps it seems to work perfectly to send and receive emails to all external domains from the zoho account, the only problem is when sending an email from a zoho account with our domain example.com to an address with the same domain but hosted at Google Apps it returns a "Undelivered Mail Returned to Sender" error. For any other domains it works perfectly.
Not receiving emails
Hello, It appears as though I have not received any emails since yesterday. I am able to send emails, but not receive them. I attempted to send myself and email from my Yahoo account and received the following delivery failure notice: Sorry, we were unable to deliver your message to the following address. <director@greatriverrescue.com>: Remote host said: 550 No Such User Here [RCPT_TO] --- Below this line is a copy of the message. Received: from [98.138.100.116] by nm21.bullet.mail.ne1.yahoo.com
How to resolve "Problem in sending email while doing IO operation"
when encounter this error message, actually the email is sent. but it will not appear in sent folder. I cannot receive email as well.
Unable to send to gmail
Hello It's not possible to send emails to @gmail.com addresses, I get following error: ERROR_CODE :550, ERROR_CODE :5.7.1 Unauthenticated email from webcode.be is not accepted due to domain's 5.7.1 DMARC policy. Please contact the administrator of webcode.be domain 5.7.1 if this was a legitimate mail. Please visit 5.7.1 https://support.google.com/mail/answer/2451690 to learn about the 5.7.1 DMARC initiative. m189si33047104oib.305 - gsmtp If have
Unable to perform migration from old server with old certificate.
Hello I'm having problem/error when trying to verify old account email when performing migration. From what it seems my old server has an invalid certificate which i cant modify. Please assist.
Super User from old domain still present
I've deleted an old domain in order to add a new one. However, the super user for the old domain is still present and I can not remove it. With this old super user still present, I can not access the mail for the new domain that I have added. Please let me know what steps I should take to fix this.
Custom Login URL for Zoho Mail not working.
Hi Team, I am trying to use http://mail.codeandcloud.com to login to my Zoho Mail account. There I would like to display my logo. I am following this tutorial: https://www.zoho.com/mail/help/adminconsole/custom-url.html#alink1 I have changed the CNAME mail to business.zoho.com. Now when I take the URL, I see it as parked by my domain registrar. Domain Registrar: gandi.net Zoho Mail Plan: Mail Free Do I need to do anything else here because I do not have a subdomain mail.codeandcloud.com I have not
can not receive messages
Hello, good afternoon, I have a problem with the email Zoho unacceptable. This is my domain pt-mal.co.id. Thanks.
I'm not getting emails sent to outlook
I am not able to receive emails sent from zoho to outlook
Mail Delivery Status Notification (Delay)
We have started receiving this following message: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Jan 2017 12:55:41 -0800 from:#@m######e.ie [:#@m######e.ie] ----- The following addresses had fatal errors ----- [Status: Error, Address: ##@outlook.ie>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) -----
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