Blocked Account
It is blocked since yesterday! Please unblock our account. Thank you in advance
email templates
how do you create email templates? i can't find it..
Unable to add Alias Address
I added a domain to my account. Post verification when adding the initial alias I get the above error message. Screenshot is attached.
login to admin failing
Hi earlier today I sent a support request from the (presales) page on zoho mail because I cannot send it from I had reset the password for our domain and verified via SMS and I get "password reset successful" But whenever I try to login, it fails and says invalid password. What the... ? As I don't remember what rescue email I left in the account, I gave the phone number associated with it to send reply via SMS. Nothing yet. Is there a way to send private message from forum? I don't want to send domain
Can not confirm new e-mail - need to delete
Mistakenly added new e-mail as primary before realizing I could only use one domain on account. Now I can't delete or change back primary email without first "confirming primary". There's no way to do this because domain can not be set up. It's a bit of a catch 22. I just want the newly added email deleted and previous primary email reset.
all email are not receiving
actually I tried the other email account and they are not receiving email from outside as well. So it appears I can send mail but cannot receive any mail at all. Please help.
I can't verify my domain name.
why?? MY count is 13003173340.
Problem signing up to Free business account with .gr domain
I'm having problems creating the account. I get an error saying "An error occurred". The domain is craig.gr - I had accidentally created this as a personal email account but deleted it all when I couldn't add the domain as it said it was restricted. I took this to mean that the personal account didn't have this feature. I choose the Free account, enter that I wish to use my own domain. I enter the details as well as my name, email address, phone number (twice) and password. When I press the Sign
Migration was working but seems frozen now
I have 7 email account migrating from my previous provider. 4 finished but 3 where taking really long because they had "TRASH" folders which I forgot to exclude migrating. So I logged into the accounts and deleted the trash. But now the migrations seem to be making no further progress. Should I abort the migration and restart ? Do I have to remove the account and recreate them to do this ? Perhaps deleting the emails didn't help the migration and it is still processing the original list but since
Não consigo receber e-mails
De: Não Consigo relacionamento@delimit.com.br zoho Receber e-mail da Minha Conta, Só Consigo Receber. Como Posso Corrigir? Att, Philip
Mail Support Response Time
We had a support request sent out on Friday and received a reply today. OK, I know Zoho do not work on weekends. Fair enough. They had a question and I replied earlier today. No response yet. OK, they only work 9 to 5. Not good enough. We are trying to set up our web + email configuration and do so at weekends in order to get everything sorted without disturbing business communication during the week. Zoho Support has always been lacking both in the type you get replies and in response time even
Unblock Email
Can you Unblock the email : prensa@madnessfilms.mx
Problem with sending limits on accounts
Hello, 2 users of the account have been legitimately sending mass emails to our membership database. However, as you may have guessed this has exceeded their sending limits and effectively locked their accounts. I have spoken to them and we have moved our mass mailers away from their normal mail accounts into mail chimp. Could you please unlock their account, I assure you it will not be in violation again. Best wishes Dave
Problem to add my existing business domain name.
Hi. I have a problem when trying to add my existing business domain name to set up my e-mail adress. "* This Domain is not supported or is already registered with Zoho" is the text that appears when I try to add my existing domain. My domain is: sellosparatransporte.com I hope you can help me to use Zoho Mail. Best Regards.
Messages does not deliver to recipients.
Hi, I am trying to send a mail for my address book contacts in the BCC, but it does not deliver to any of the recipients. So is there a maximum number for contacts to send them a mail? or how could i send for all of my address book contents?
This Operation has been restricted. Please contact support@zohomail.com for further details
hello, l tried to verify my domain (basorelimited.com) and its shows this error: This Operation has been restricted. Please contact support@zohomail.com for further details. please check what went wrong. Thanks
Suspicious activity block
Hi, I realised I should have been using Campaigns to send marketing emails so have swtiched to doing that. Please can you remove the 'suspicious activity from this IP' block from my account - admin@speakupforschools.co.uk. Many thanks
Cannot add users
Hello, I'm trying to add a new user from this account: martinjs@9inesports.com, but I get the message claiming unusual activity from this IP
Compte bloqué pour l'envoi d'e-mail
Bonjour, Mon Compte was bloqué. J'ai envoye des e-mails à ma famille et mes amis pour non Lancement de projet. 48h J'AI verser their Donné l'information. ILs are au courant de bureaux d'envois électroniques. Impossible d'un message Envoyer à non: Raison: 550 5.4.6 Fréquence de messagerie supérieure à la limite autorisée Quand est-ce que je Pourrais à nouveau en Envoyer? Cordialement. Aurélie
emails not sent. They are stucked in Outbox
Hello, Outgoing emails are stucked in outbox without being delivered. Each mail has a red exclamation sign next to it and even if I select them and click Send right now. Nothing happens. Currently I am only receiving emails. In my organization other users can send emails. I am the administrator and there are no error logs in control panel--troubleshooting.
Unblock e-mail address
Hi there, We have an account that we are unable to send from because of a rate limit imposed by bulk sending -- could you possibly assist in unblocking the account zizo@dandelionbreeze.co.za Kind regards Francois Wessels
* This Domain is not supported or is already registered with Zoho
Hi, I was trying to setup email in Zoho and it says "* This Domain is not supported or is already registered with Zoho" I haven't setup any email yet, can you please check
Error 554 5.1.8 Can't Send Mail
Hi, I am a new premium subscriber with 15GB storage, and I can't send mail anymore. Error code 554 5.1.8. I am a music producer and occasionally send project files and images, and have a due date for a track I need to send now. Can I get the block lifted??
Mail rate exceeded limit
Hi Admin i just got an email that outgoing has been blocked , i got the error "Mail rate exceeded limit" Please fix this issue , my email id sales@fibermapp.com
Kindly unblock my email account -- SMTP Stopped
Kindly unblock my email account -- SMTP Stopped Outgoing mails are blocked since last 2-3 days, We are not using this to spam anybody it's used for internal reporting only. pms@system.oneworldexpress.us Regards, Anand Patel
Unblock so we can send mails to groups
Please unblock european@hockeyclubs.eu so we can send emails to our customers on our address list. This is urgent!!
Account blocked please smtp unlock - 5.4.6 Mail rate exceeded limit
My Account blocked please smtp unlock contato@meuzapzap.com Erro de SMTP: Dados não aceitos. SMTP server error: 5.4.6 Mail rate exceeded limit. Click here to unblock. contato@meuzapzap.com
Emails are not getting delivered
Hello, None of our emails are reaching our clients via outlook or Webmail, we were told there is a posibility the IP address may not be white listed. We are only able to send and receive emails internally. this is the notification i get when emails are undelivered, 550 5.4.6 Mail rate exceeded limit. <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here</a> to unblock Please Help! Thanks! Angee angee@arseniusskillcapital.com
Emails not sending
Hi there, We are having issues with one email address marina@lovemilton.org emails are not sending on her laptop. She is able to send using her mobile phone but anytime she uses her laptop she gets a message back saying Mail rate exceeded limit. How do we resolve this? Thanks
Free Sign-Up not working
Hi, your free signup page isn't working. Getting an error "Error occurred", that's it, doesn't tell me anything else. Trying to signup with domain paytosellers.com Thanks
My forum post with urgent enquirey
How long does it take for a post to get through moderation? The post was my second attempt to contact Zoho to get my account access sorted out - and the post does not even show up here. Maybe I shouldn't bother with Zoho after all if it is impossible to get in touch and a timely reply? In this case, is it enough to remove the zoho verify from the DNS settings and the MX recordsd to purge all traces of the account in Zoho? Thanks.
Error when sending a message
When I send a message to vistobueno@imupesa.com.pe I receive this from zoho: ------------------------------------------------------------------------------------------------------------------------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vistobueno@imupesa.com.pe INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.0.0 <vistobueno@imupesa.com.pe>... Mail refused
Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring.
I am getting the following error message: Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring. The settings are not incorrect and work on Outlook.com fine. My Settings are for: liberty.rkbahosting.net Port 995 Can you generate a certificate so that I may receive email from this account? Please advise. Thank You, Brian
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
My email account has gotten blocked. Could you please help me unblock it? I will be careful with addresses and the amount of emails I send. Thanks
Prompt: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho Team, The message of the subject is currently popping out everytime I try to send an email. Please, help me to solve it and let me know anything you consider to avoid it in the future. Thanks.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I have the issue in that I cannot send any emails: Unable to send message;Reason:554 5.1.8 Sender Address Blocked I know that I made the mistake of sending multiple emails at once which may have been seen as marketing. Please unblock me asap. Tom
Pasting Text Into Mail - Showing Formatting Code
Hi there, I am trying to paste a sentence into an email. However, it keeps outputting the formatting code as well. Here is a screenshot: This is happening when pasting from the Mac OSx text editor called "TextEdit" Also, I did try using CMD-Shift-V but nothing gets pasted at all with that. Please let me know if you guys can fix this. Thanks, Chad A
Messages does not deliver to BCC recipients.
Hi, My messages do not delivered to BCC recipients. I tried to send emails to recipients in the BCC but no one could receive my emails, so why does this could happen ?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked ?
dear zoho.my account id is reveronsliiyjkai@zoho.com. I can not send emails. it shows Unable to send message;Reason:554 5.1.8 Sender Address Blocked , can u help me asap?
Mail Incoming disabled
I accidentally disabled a mail ID from my control panel. But when I enabled that again, all things started working instead if mail incoming, it is showing main incoming disabled. mail id : nagendra@kidhar.in Please suggest solution
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