Can't verify my domain
I can't seem to verify my domain. I've added the CNAME to my domain site and yet it will not show verified on zoho. -Niki
Blocked Account
I was notified that my account was blocked "WARNING : Mailbox size exceeded quota : 38,987 MB". I have spent the entire day moving the majority of my emails off of ZOHO and onto My Mac, but I have only seen a change of 5-6k MB less. WTF? I have always been able to immediately reduce the size by deleting emails, but this time, nothing is working, and my entire business has been ground to a halt while I tried to fix this. I discovered a mailbox that says "Deleted Messages" that had thousands of copies
This Domain is not supported or is already registered with Zoho
I cant add my domain because say the domain is already added. Please find the attachment. But, i dont have that domain added, i check the DNS records and zoho is not there. My domain Name is : www.cloudcoirexports.com What can i do?
No notifications in iOS app
Hi there For the last few days I've not been getting any notifications and no mail being pushed to the app - I'm having to check manually. I've uninstalled the app and deleted auth tokens but I still have this problem. How can I fix it please?
Delayed email to certain domain
Hi, I am today finding that I cannot send emails from my accounts (any @ncertechs.com.au Zoho address) to a @ncer.com.au address (which is hosted with Office 365). Other users can send to this domain just fine, it's only the Zoho ones that can't get through. The emails appear to go through ok, but 4 hours later I receive an automated message informing me that the email was delayed. Are there routing issues or outages at the moment? Can someone please investigate and resolve the issue for me please?
placing multi addresses in Bcc
I need to send newsletters to members of our society. Members have requested that I post using Bcc . I have found that ticking all contacts in the contact list and then clicking new email, addresses are put automatically in the 'open' box .How can I arrange for them to go on the Bcc line please. Tony
Custom Mail URL
All, do you happen to know if business.zoho.com is down? I am currently unable to connect to my custom url for mail. I have verified that my configuration for the CNAME record is pointing to business.zoho.com. At the same time I am also unable to ping business.zoho.com. Thanks
forgot super user account..
Hi, i forgot the super user account of this domain please help me out.
ResponseCode 421, Host not reachable.]
I am getting this error from enrichesbusiness.com.au It is only some emails and not all emails. Some get through and some do not. This is seriously impacting our business. External emails (from Facebook, twitter, gmail etc) appear to be coming through to us, but outgoing is the problem. What is happening and can you please help rectify. Thank you
I lost my admin account
Support, I have lost access to my admin account. The domain is tuabogado.co . The user account I set up for admin was gustavo@tuabogado.co I have been trying to change the admin account to gerencia@tuabogado.co . I am unsure what I did wrong, but the login for gustavo@tuabogado.co returns " no such account". Can you give me back admin control with either the old account or my own email? Thank you, Gus
Can't refer due to error 'You can start referring other domains only after you change the mx records of your domain'
Hi there, I'm keen to refer a friend to Zoho Mail but when I try this I get the message, 'You can start referring other domains only after you change the mx records of your domain'. And so I'm not really sure what this means. Can anyone help please? Thanks in advance! Michelle
I have changed my hosting server
I have changed my hosting server, already added the mx records but I dont recive email
Cannot send emails via SMTP
When we use Zohomail to send confirmation emails for our web application, we are getting an exception that says "Javax.mail.MessagingException; Can't send command to SMTP host" The email id we are using to send the automated confirmation email is info@jodilogik.com.
Delay in incoming email service. Please solve my issue
Respected Sir/Madam, I host my email service on your Mail Hosting Services. I face some issue on your mail service. The issue on your service is DELAY IN INCOMING MAIL. Due to this problem , delay in our work and we can't communicate our clients on time. My team is worried and upset due to this issue. Another, issue we face my team is mails.sairafabrics.com link is not working some times. I hope you can understand our problem. You can resolve this issue as soon as possible. Regards, Abdul Rahman
I can't get keyboard shortcuts to work
I can't get my keyboard shortcuts to work in mail. I am pressing n and p to view next or previous email, but netierh shortcut works. I am using latest version of chrome on windows 10. Kind regards, James
Emails have all of a sudden started failing - Mail Delivery Status Notification (Delay)
They're not getting through at all it seems (despite it saying delay) - and to different people in completely different organisations too. Always the same response code. And only over the last few days - but it has rendered my email system entirely useless! Please help :-) ----- The following addresses had fatal errors ----- [Status: Error, Address: <stephanie.barlow@w2wsolutions.co.uk>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript
ResponseCode 421, Host not reachable
Hi, I can receive emails, but I have not been able to send any emails today. I keep receiving the following message each time I try: Mail Delivery Status Notification (Delay) ResponseCode 421, Host not reachable I don't think this is due to the recipient's host, because these emails are being sent to clients of mine to whom I have previously sent many emails to the same email address without issue. Further, it would seem too coincidental, given that I am receiving this Delivery Error in respect of
Mail Delivery Status Notification (Delay)
Hi there, I got such notification on several emails I sent out , to whom I got no issue in the past. could you help resolve this issue? his message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. ----- The following addresses had fatal errors ----- [Status: Error, Address: , ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from
ResponseCode 421, Host not reachable
Today i can't send email. Plz help me This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 30 Oct 2016 22:07:39 -0700 from Dung.nguyen@rfrevietnam.com [Dung.nguyen@rfrevietnam.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <khanhphan@saigonparagon.com>, ResponseCode 421, Host not reachable., Status: Error, Address: <huonghoang@saigonparagon.com>,
The domain alredy register
Hi my domain is www.seguridadurbanapanama.com I created the account but didn't validate in time (my phone ran out and I could not get the code received by text message in time). I can create CNAME, MX records, etc for you to prove I'm the administrator of that site. The site is new (as the company is) Please help...
Outlook on iOS and EAS
Has anyone got the iOS version of Outlook to work with Zoho via Exchange Active Sync? It just gives an authentication error when I try it.
User already exists
HI, Am getting the error message 'User already exists in your org.' when i tried to create the email sundar@rasisilks.com I have not included this email as a secondary email to any account. Please help to create the account.
Cannot get DKIM or DomainKey to validate
I am using namecheap. I have put in a DKIM Txt record, Selector: zohodkim._domainkey.mydomian.org where mydomain is real domain I have added a TXT record, Selector: zoho._domainkey.mydomian.org where mydomain is real domain I have verified everything three or four times but it still will not validate.
Date/hour mismatch New-Old Version
Hi, I noticed this mismatch from NEW and OLD interface. You can see it in images attached. Regards.
Cannot find e-mails by text search
Zoho do not list all the e-mails sent or received to/from a especific e-mails adress or especific subject. For exemple, when I search all the e-mails sent to daniel.abood@vale.com, zoho didn't find the e-mail "Relatório de Despesas de Viagem - contrato 5900030904 - treinamento Tellus", sent on setp 28th, even I search for the subject or part of it.
Unable send mail reason : 554 5.1.8, sender address blocked
Hi Zoho, Since yesterday my email address was refrained from sending out email. Can you please unblock my address - alan@ciderapp.hk? We didn't use it for any marketing or promotional emails. Thanks, Alan
Domain Verification Failure for coddlerbox.com
Hi Team, I have purchased a new domain called coddlerbox.com in godaddy and hosted the website in Amazon Web Services(AWS). When I am trying to add verify the coddlerbox domain with zoho by using CNAME verification method it is not reflecting well. Can You please suggest me the alternate method to fix the issue asap. Thank You SUHAS KURDUKAR P.S: Even I tried the remaining methods like TXT/HTML, but there is no luck. I have change the default name servers provided by the godaddy.
Emails forwarded to Yahoo are failing
Hello, I have set up my emails to forward from my Zoho mail to my yahoo mail. It worked fine until recently, and now I am only getting a mail forward failure notice email forwarded to yahoo Messages from -- temporarily deferred due to user complaints
Emails rejected by Yahoo now
Emails we've sent to Yahoo users through sender1.zohomail.com are being rejected by Yahoo. I am assuming this is due to the multiple DNSBLs Zoho is apparently on all of a sudden. What is being done to work this issue with priority? Here is what we're getting back from the mailer-daemon, ----- The following addresses had fatal errors -----
[Status: Error, Address: <userxxxx@yahoo.com>, ResponseCode 421, 4.7.0 [TS01] Messages from 74.201.84.158 temporarily deferred due to user complaints
Emails wont send
I can't send emails. I am getting an error that I have exceeded the limit. This has happened before and it unblocked but it won't unblock this time for me!
ResponseCode 421, Host not reachable
Getting below message since yesterday, why? The original message was received at Sun, 30 Oct 2016 09:14:25 -0700 from nnn@comox.net [nnn@comox.net] ----- The following addresses had fatal errors ----- [Status: Error, Address: <nnnnnnn@shaw.ca>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript of session follows -----
Login with my own domain name redirects to my another domain
Hi, I have 2 custom domains. I tried to do referral invite from one domain to setup zoho mail for another domain. After signing up for Free plan for second domain name, it takes me to zoho mailbox of first domain always. For ex: sarav@domain1.com invited admin@domain2.com (both domains owned by me). admin@domain2.com tried to signup. After signing up, whenever I try to login as admin@domain2.com, it takes me to sarav@domain1.com mail box. I tried to delete domain2 from the domains list, but I could
cant recive mail
i send email from my gmail and i have next situation: Mail Delivery Subsystem <mailer-daemon@googlemail.com> 2:15 PM (0 minutes ago) to me Delivery to the following recipient failed permanently: marijan@tesus-racunala.hr Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain tesus-racunala.hr by tesus-racunala.hr. [144.76.168.182]. The error that the other server returned was: 550-Please turn on SMTP Authentication
Mail Delivery Status Notification (Delay) ResponseCode 421
Sending emails this morning I am getting a ResponseCode 421 notification - host not reachable. Doesn't seem to be all emails. Why is this happening? Thanks
Email - Host Not Reachable - Fix ASAP Please
All my email sent out today are bounced back, can someone please look into this asap and fix this as I am heavily relying on email for business. Please DO NOT SUGGEST TO CONTACT customer's email service provider to whitelist the IP as all email I sent yesterday and today are bounced back, there is definitely issue at zoho side, also I cannot contact 20 different email providers and ask them to whitelist zoho IP address, there must a sensible solution. The original message was received at Sat, 29
Can't Send Email
I get an error message every time I try to send an email message. It's been happening for two days. No issues receiving, just sending. ResponseCode 421, Host not reachable. How/when will it be fixed?
Correo Bloqueado y no puedo crear mas cuentas
me bloquearon el correo de ventas para enviar correos... ventas(arroba)suministrosdelimpieza(punto)com y quise crear otra cuenta y ya no me deja crear, y tampoco me deja, desbloquear la otra cuenta, que puedo hacer, gracias...
RazÃo:554 5.1.8
Bom dia. Meu e-mail consta bloqueado por RazÃo:554 5.1.8 Login: vanessa@uniquearquitetos.com Pode por favor me ajudar? Já limpei minha caixa, mas o erro permanece. E como é o e-mail profissional me preocupo bastante. Desde já agradeço.
Domain Extension Issues
Please help me solve the issue of adding my domain. The error says Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported. It's been like this for days already. Please solve this ASAP. My domain is technotradin.com. It's a paid domain.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am getting this problem, while sending email, unable to send any email now. @apply4ujobs.com Thanks, Kim
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