We can not create any more new sign-ups
Hi, We need to create about 380 new sign-ups on behalf of our clients. The problem we encounter is that after registering about 35 domains for some reason your servers consider us as spam (error code AS102) and do not let us register any more from our office static IP 79.129.117.170. Could you please advise us if there is some kind of solution.
outgoing Mail
Hey guys, Can you tell me if my account is blocked from sending outgoing mail and if so unblock it? - I haven't been able to send email for three days. Many thanks,
Registered Email ID
Domain: yskhospital.co.in Email register error: The domain is not supported or has been registered with zoho.com How can I recover Registered Email ID
PROBLEM WITH BONUS USERS
Hello I need help, I sent an invitation to webmaster0716@gmail.com to register the domain http://thekitchenremodelingco.com/, but he never received the verification code at the time, after he received the verification code. He does not know where to enter the verification code, because the page is refresh. Please help.
zoho error set in dreamhost https
I set the domain chisoweb.com in dreamhost with https, when forwarding mails to my account cdiaz@chisoweb.com leaves them in error, please attached screenshots to see how this set up my mail in dreamhist the mx, please indicate which it is the correct way to configure when using https, note that only use zoho mail by webmail, here the error: La entrega al siguiente destinatario fracasó de forma permanente: cdiaz@chisoweb.com Detalles técnicos de la falla permanente: Google intentó entregar su
No Longer able to Receive In-Coming Mail
Initial set-up allowed for in-coming and out-going zoho mail. Since last week I've only been able to send emails from my zoho mail account. All in-coming messages are rejected; accompanied by a message similar to the following. Error Message Received back to an alternate Hotmail email is: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain trouttgroup.com by smtp.secureserver.net. [68.178.213.37]
Accounts are inactive - please help!
Hello, Currently all of our organization's email accounts are inactive. Without any warning or anything! I first encountered this problem when I tried to login to our main account, info@theaoks.gq and was not able to login. I tried other account and discovered that they all of have been inactivated. I would like to know why this is happening! We use our email very frequently and love Zoho Mail a lot! We've been very loyal! Why all of a sudden are we losing access to our email! Here are all the accounts
"this domain is not supported or is already registered with zoho"
Hi All i'm a new IT guy from BurnFat MD. i think domain burnfatmd.com sign up with zoho before. but we cleared alld domain record and transfer to godaddy from Namecheap. We still not sign up this domain to zohomail.When i typed burnfatmd.com. they said:"*This Domain is not supported or is already registered with Zoho" Please help Thank you Mark Zack
WHY NOBODY ASNWER.. WE DESERVE IT?, ZOHO PLEASE , WHAT HAPPEN ...
Account is inactive : afc.import@zoho.com : PLEASE URGENT / 4 DAY SAME PROBLEM
Two Factor Authentication
Hello, I have problem receiving two factor authentication codes to my phone. Voice call is also not working. I have two accounts. One account is protected with two factor authentication. It worked well but now I don't have access to my main account for several days. My main account is info@crystalsecurity.eu Can you please turn off two factor authentication so I can just log in to my account with password. Thanks in advance. Regards, Kardo
Two Factor Authentication
Hello, I have problem receiving two factor authentication codes to my phone. Voice call is also not working. I have two accounts. One account is protected with two factor authentication. It worked well but now I don't have access to my main account for several days. My main account is info@crystalsecurity.eu Can you please turn off two factor authentication so I can just log in to my account with password. Thanks in advance. Regards, Kardo
Account is inactive : afc.import@zoho.com : PLEASE URGENT / 3 DAY SAME PROBLEM
Please Zoho, Help with it, What is the reason, my account is inactive and nobody answer We need our email working help please
NEEDED blacklist wildcard to block not only the domain but also subdomains.
The host that I just moved from had a wildcards (*) available in their blacklist, we NEED it here. As posted and requested by others from years past. The spammers only change the subdomain name to bypass the blacklist, then we have to add that one to the blacklist. PLEASE add this, save us all a lot of time!!! https://help.zoho.com/portal/en/community/topic/blocking-of-incoming-domain-restriction-by-wildcard https://help.zoho.com/portal/en/community/topic/an-increase-in-spam-since-moving-to-zoho-mail
replies to emails are sent to my gmail inbox, not my Zoho inbox. Why?
For the past 2 days all of my email replies have been going to my gmail accounts inbox, as opposed to the Zoho inbox which is the account they were sent from. Why is this? Seems very very very bizzare! What could I be doing wrong? Got a feeling its a stupid mistake. Thanks in advance
PHPMailer Error
I'm with the following problem: when sending mail using phpmailer it displays the message of connection time out. - My code: require_once ('Mailer/PHPMailerAutoload.php'); $mail = new PHPMailer(); $mail->CharSet = "UTF-8"; $body = "mail for client"; $mail->isSMTP(); $mail->Host = "smtp.zoho.com"; $mail->SMTPAuth = true; $mail->SMTPDebug = 3; $mail->SMTPSecure = "ssl"; $mail->Port = 465; $mail->Username = "nei.agripino@zoho.com"; $mail->Password = "mypassword"; $mail->SetFrom("nei.agripino@zoho.com",
Emails not working
Hi, My website paimona.co is hosted with CPanel and is running on Wordpress. After integrating Zoho Mail, the wordpress emails + contact form emails are not being sent. I've tried some SMTP plugins and they're not working too. What's the possible fix for it?
Can I delete without Trash?
Is there a way to delete or disable Trash so emails will be permanently deleted without going into Trash?
550 5.1.1 Error - no emails coming through -- help!
I understand that this may be due to the fact that I don't have the accounts set up in Zoho. However, when I visit control panel, it shows my main account there (that too is bouncing back with a 550 5.1.1 for some reason). I have tried creating my user accounts but I keep getting the message "User already exists in your org." Any ideas? This is infuriating.
Please unblock my account
Greetings, I had exceeded my account size limit. I cleaned up and now at 94% but still cannot unblock. I followed the procedure but get an error message that only paid accounts can unblock?? Please assist to unblock my account at the earliest. I use this for my consulting business and I need access to my mails urgently. Thanks Virginie Best regards, VIRGINIE SOUALHAT CONSEIL & PROJECT MANAGEMENT +971 56 832 9788 +852 8192 9786 www.conseil-pm.com
mail delay with pay plan
Hi Folks, I need know if mail delay is only with free mail or with pay plan too? If I suscribed a pay plan, Do you give a SLA? Thanks MZ
my email admin@builderstatus.com has been blocked for outgoing message
my email admin@builderstatus.com has been blocked for outgoing message. Can you please unblock it and let me know what the reason is and how to avoid it. Thanks, Parag
How do I "reply all" to all the emails in my inbox?
Is there no "reply all" option for my in box?
unable to receive emails for my new zoho email addresses? but I can send from the?
HI is anyone having the same troubles. I set up the accounts about a year ago, and am trying to use them now. but when I test them and send emails to them from another email address......nothing ever arrives. I CAN send emails from the zoho account and they are received.....but when you reply....the reply never comes through and never get a failed to send notification from my current working email address. Stumped....although I'm sure it is something stupid I have done....or not done
Email with 19.8MB Attachment bounced as undeliverable - Domain Policy set to 25MB
Email with 19.8MB PDF attachment was returned as undeliverable with the following message Delivery to the following recipient failed permanently: User@domain Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain {domain} by mx.zoho.com. [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes The domain policy has the max email size as 25Mb. What seems
Can not delete secondary email address
I would like to delete the secondary email address. When I click delete, I get that information "Please contact your Organization administrator XXXXXX,to delete your email address." - I'm logged as administrator so I don't know how to delete it.
Reading panel does not open
I reported this the other day, but didn't get a response. There is an intermittent failure with Zoho mail where when I click on a mail header in the list of mails, the reading panel doesn't open. The error in the Chrome console is: These errors are occurring as I click the mail in the list. Because this is intermittent, it may be a bad server within the cluster. In any case, it's rendering Zoho mail buggy once again and needs to be fixed.
Unblock my count 554
Olá, Por favor, eu preciso alguém desbloquear meu comercial@emporiodolupulo.com.br contagem e contato@emporiodolupulo.com.br Urgente!!!
Troubleshoot page blank
Help please, need to unblock email account but troubleshoot page is coming out blank in the screen. What should be done?
Lack of transparency with unblocking and upgrading policies
I´m really disappointed with your lack of transparency. My email account juan.vasquez@2000dpi.co was blocked and got a mail with this message "MailBox Size Exceeds Limit [MailBox Size=5,128]", Also said "We suggest to clean up emails to create some space or buy/ allocate additional storage for the user" I´ve tried both, but once I cleaned up a lot of emails, when I tried to unblock my account with control panel, a message said this option was only valid for paid users. First lack of transparency.
Gmail Mobile App Zoho IMAP Missing Messages
I recently migrated my email from Google Apps for Business to Zoho Mail. I have a custom domain with multiple email addresses. All of the migrations went well with no problems. Since the Zoho Mail Android app does not support multiple email addresses, I decided to use the Gmail Android app to access my Zoho Mail addresses using IMAP. For one of these addresses, I am missing a large chunk of messages in my inbox in the Gmail app only. They are visible in the web interface. The only way that I can
How can I track number of email had been send of Zoho email
Hi, I has problem when using zoho bcc to 50 reciepients with, after that I got name=DeliveryError, data=550 5.4.6 Mail rate exceeded limit How can I track number of email had been send of Zoho email
WHY NOBODY ASNWER .. 2 DAYS !!! .. Account is inactive
afc.import@zoho.com Account is inactive my domain afcimport how it is possible, afc.import@zoho.com is the primary email, of general manager Can answer why the account is inactive 2 Days !! I called USA Support, I wrote email to support@zohoaccounts.com and nobody answer !! we can not trust in zoho if any reason you inactive an account, without notifying us Fix the problem Alejandro alejo789@yahoo.com
Domain Verfication Failed
Hi folks, My Domain : advika.org.in I getting an error in domain verification for Godaddy. "Sorry! We are unable to verify the domain by CNAME method. You can try the other verification methods, or correct the CNAME record and try again.Learn More" Kindly help me. Thank you
Email Acounts no active
I created my account , registered the cool domain enter the records and everything ok , but to create the changed accounts the primary to the contact email from my company I wanted , but I could change now I can not create this email and put it to work . Would anyone help me?
DOMAIN_NOT_RESOLVED, but only when I send mail via a certain method
So I have a script to send an alert mail. (For smartd) Now, if I run this script manually, the mail sends just fine, but if I let the service run it (I made sure to test with the same user) it doesn't work. verbose output from the "mail" command from when I manually ran the script: LINK verbose output from the "mail" command from when I let the service run the script: LINK the actual script that I'm running to send the mail: LINK my smartd.conf: LINK (line 24 is the only part that isn't a comment)
Mail Size Quota Exceeds Limit
My mail Outgoing blocked. Reason : Daily Mail Size Quota Exceeds Limit (sales@jvd.com.vn) I delete all mail on webmail, please reset it.
Audi Log Shown As failure
Hi, When i click trouble-shoot it shown as follows, http://prntscr.com/c8u7m1 That email has Send/Receive problem when i used on E commerce backed. New order email and notification emails were not generated. Email ID orders@ethnicalkids.com. Domain : ethnicalkids.com
not receiving from gmail
one of my domains is not receiving from gmail account , but it received emails from hotmail and other . Could you please advise ?
Auto-responder for groups
Is there a way to set an auto-responder for groups? For example if someone sends and email to info@mydomain.com, which is not in use anymore ,I would like to set an auto-responder for that group. Didn't find a way yet. Thanks in advance.
Error while sending emails from Zoho
Hello Team, We are unable to send emails to our clients through zoho support.We are getting the below issueError while processing the request! Unable to connect SMTP server:outlook.office365.com Reason:Authentication failed:535 5.7.3 Authentication unsuccessful. Please note that we have not made any recent changes, and it was running fine and we suddenly started receiving this error. Could you please look into it and assist? Regards, Sridinesh Kolluru
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