Cannot log in or access email via browser
I can't seem to log in to access my email. Zoho site is treating me as a new customer, yet my Profile is accessible. (Upper right of screen shows me logged in.) The bookmark I've used for over a year takes me to this page (image attached):
Unable to send scheduled email
Hi, When I scheduled an email to be sent at a specific time the email is not sent at this time and it is only sent when I go to the outbox folder and select 'Send right now'. There is a green warning sign near the email but I was not able to find the problem. Can you help? Thanks, Tzahi
Imap config on webmail port 993
Hi everyone. I've two different account in zoho and i want to read both account from a single interface. I'm trying to configure the second account imap in the first webmail. The only problem that i'm facing is that the config seems to not support the 993 port. How i can configure a zoho imap email without the 993 port?? Thank you Tommaso
Authentication failed:554 5.1.8 Sender Address Blocked
Hi support, my account is not able to send out emails. Please unblock my account. Email address: admin@ga138.net
How to configure zoho mail when hosting at hostgator or domain registered at godaddy
I have a site hosted on Hostgator commandmechanical.com and that domain is registered with GoDaddy. I am able send emails from zoho mail but not able to receive emails to zoho account
Not receiving emails
Hi team , We are not able to receive mails , plz check one .
Can't receive mail to new primary email address
Hi, I'm curious if anyone knows what I should do if I'm not receiving emails to the inbox for my new primary email address. I setup my primary address as mike@linseedstudio.com and it was working fine - receiving emails. However I needed to change the address to contact@linseedstudio.com, so I went into My Profile, added new address and made primary. Now I can get into contact@linseedstudio.com email but emails are getting rejected. Any help would be greatly appreciated, thanks. Mike
Copied to my inbox every time I send an email.
I can't find a setting to turn this off, but every time I send someone an email I get a copy of that email in my inbox.
Outgoing blocked
Our outgoing is blocked for 5 days. We didnt get the answer on our questions until tonight. Support told us that they cannot unblock us. We didnt send any suspicious files, spam or somethig like that. If you cannot solve our problems please give us our money back.
email setup with a different host provider
Hi I had my domain hosted with godaddy and mapped to wordpress, and my email domain with zoho, everything was working fine. Now i have switched from godaddy to bluehost and stopped the domain mapping to wordpress. I am trying to add the bluehost setting for my email, i added The MX record successfully however i can't add the CNAME bcz it needs re verification of the domain which i am unable to find out how to do it. I can only send emails but i still can't receive. Any idea how to resolve this
Not receiving emails
I have done almost everything mentioned in the other threads. I am not receiving emails in my account: sujay@thecivilianvolumes.com Please help me out, I have setup the MX and other DNS stuff as well!
Stuck in a loop after domain verification...
After domain verification I try to create the first mail account on the domain. It get a message that says loading, but it never progresses. If I close the browser and try again the process starts at domain verification again. Can't go to the Control Panel either because it takes me back to domain verification.
IMAP, TFA and Blackberry
I have set up TFA after my account was spammed and am trying to follow your instructions for how to set up IMAP in Blackberry (OS7 in this case). But I find your guidance impossible to follow and find myself bouncing between pages of your information and screens on my BB. Do you have any instructions to set this up that normal human beings can follow please? Thanks for any help you can offer (and that I can understand)
I can't receive emails
Hello, I'm not able to receive emails but I can send them. Can you please advice. Thank you, Luigi
showing an error for one mail address also
hi i want to send an mail to more members. the file size is 7.50 mb. but it showing the below error for one mail id also. Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit please resolve this
Mail Storage Limit Reached
Greetings, I have currently setup 3 users in zoho mail and one of them exceeded the free (5G) storage limit. I deleted some of the emails and currently he is at 95% usage. I would like to re-enable incoming and outgoing emails for this user.
Erro to creat a new account in free plan zoho mail
Hello, how are you? I'm trying to register my domain www.gandararepresentacoes.com.br the free plan Zoho Mail. But to complete the first stage, the system returns me an error "An error occurred". Can you help me ?
Updated Security and now Gmail connection isn't working
Hi! I recently updated the security to my account/email as suggested when I logged in last week and now my emails aren't being sent to my associate gmail account. They were being forwarded correctly before I made this change. I'm guessing this is because I need to make changes on gmail's side but am not sure what those changes are. Please help. Thank you!
Unblock my email id
My two emails are blocked now. amy.s@webbizzinfosolutions.com amy@webbizzinfosolutions.com I am a paid user. Atleast reply to our mail. No number nothing details . It's about 15 days.i am a really frustated..
Limit on emails?
Zoho Team, I'm evaluating Zoho (specifically Business) for a non-profit for which I function as a board member. Can you tell me what the limit is on emails that may be sent in a month? I'm unable to find a 'quota' amount in your online documentation or FAQs. Thank you. - Jeff
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
I was unaware of this blockage and I was sending a newsletter email indivudaully to clients. How long will the block last as I need my email up and running! Cheers, Andrew
URGENT!! Your Outgoing has been blocked and you will be unable to send emails.
Hello, Since Friday we have not been able to send emails. We are getting the error: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked However, when we click to get unblocked, it says there are no blocks on our account. It is very critical that we are able to send emails for our company. Please advise ASAP. Our company is Specialty Marine.
This domain is not supported or is already registered with zoho
Hello zoho team, from few days i am trying to register my domain "mag-games.com" but i got this error "This domain is not supported or is already registered with zoho" i am not remember any account register with this domain and cannot access or rest any info.. what i can do to restore my domain and make new account with it ? i upload file on the domain for you to verify domain: http://mag-games.com/zoho.html thanks...
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
i get following error with my email contact@3dmasti.com Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Email send from my account always goes to spam
Hello, Every time I send even a plan email, with simple text. My email in send to spam. Delivered-To: sumesh@igc.com.np Received: by 10.182.114.131 with SMTP id jg3csp519910obb;
Sun, 17 Jul 2016 02:39:12 -0700 (PDT)
X-Received: by 10.98.155.149 with SMTP id e21mr36799805pfk.65.1468748352920;
Sun, 17 Jul 2016 02:39:12 -0700 (PDT)
Return-Path: <kalpana@incentiveholidays.com>
Received: from sender163-mail.zoho.com (sender163-mail.zoho.com. [74.201.84.163])
by mx.google.com with
email send form zoho always goes to spam
Hello, I have a user whose email always goes to spam. regardless on any content in the details. Why is this message in Spam? It contains content that's typically used in spam messages.
outgoing smtp
Our email account: bc@lawcentrehk.com.hk outgoing email was blocked for unknown reason. Cannot unblock ourselves. Please help
554 5.1.8 Sender Address Blocked
Hello, I am facing the same issue as many other users... my sending account was blocked. I was aware of the limit of 200 (or somewhere claimed 250) emails per day. I set up my campaign to send 50 emails per day only, but it still was blocked :(. Please, would you be so kind and unblock my account svatopluk.fronk@mazement.cz ? Thank you, best regards, Svatopluk
My outgoing email is blocked with error code - Authentication failed:554 5.1.8 Sender Address Blocked
Hi my email id rajshekar@mte-glo.com is blocked with the error - Authentication failed:554 5.1.8 Sender Address Blocked please look into this and unblock my email id. Regards, Rajshekar
Failed authentication
Dear Zoho, I'm encountering this problem since two days, please help me to solve it asap! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Also Can't Enable IMAP
I de-activated IMAP on a number of accounts this morning for therobbinsgroup.com, and now can't re-enable it for those accounts. Same thing happens -- After activating IMAP and getting the success message, I refresh the page and it appears again NOT ACTIVE. Can you please resolve? Thank you.
Can't save imap access settings
Hi, I've set " IMAP Access disabled " to " IMAP Access enabled " at user detail -> mail accounts, there appear info about changes, but after reloading page, there is set back red " IMAP Access disabled ". How can I save this settings?
Can't send emails to BT inboxes?
Getting this error: ERROR_CODE :554, ERROR_CODE :Message rejected for policy reasons (3.2.2.1) - Please report any problems to BT via thepostmaster@btinternet.com mailbox and include your sending ip address with an example header of your email
Mail Blocked
Hey guys, I've been using zoho mail to organize some business email accounts; I know this is a common problem but one of the emails under my administrator email has been blocked. I think he sent to more than 50 recipients and needs to be unblocked. It is treasurer@springparkcharlotte.org Many Thanks, Will
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi I'm also having the same problem: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" please unblocked our email info@siddhantfreight.com Thanks a bunch, Preeti
I can't receive any email
I am not sure what happened since everything used to work fine.My domain is healthcobot.com, the registar is namecheap, the DNS is on digital ocean and I have 3 MX records there. Any ideas how to troubleshoot this? Thanks!
Outgoing email blocked
Hi My outgoing email has been blocked. Clicking on the link in the email you sent to UNBLOCK ME does not work. Can you unblock the account. Thanks
Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=309,978]
please unblock my account.
Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked. My outgoing email is blocked. I need it to be unblocked. PLEASE HELP ME THIS IS AN EMERGENCY!!!!!!!!!!
Switch off auto-fill for contacts with similar names
Hi, I have four different people in my contacts with the name "Scott" and they are arranged in my contact's list by alphabetical order. However, I only generally email the third "Scott" out of all of them. When I type "Scott" into the email "To" box it always auto-fills with one of the "Scotts" I rarely communicate with. How can I switch auto-fill off for the other contacts and only have it active for the main "Scott" I deal with? Kind regards, M.
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