Account Blocked- Attempted to send 115 emails
To Whom It May Concern Our account has just been blocked for attempting to send an email to 115 recipients. It is urgent that we continue sending emails as soon as possible. May you urgently assist with unblocking the account. Thank you
Connection to server is unavailable, please help.
I seem to be having ongoing connectivity issues with one set-up. I use two different computers with two different versions of Outlook. The one I need to work seems to have frequent problems connecting to the server (IMAP). I've checked and the settings are the same on both versions of Outlook. One works the other doesn't. Any suggestions would be appreciated. Thanks, Jason
Blank messages from Zoho mail app to Thunderbird
I use webmail and the Zoho app for Android to manage my (free account) Zoho mail. I sent a message from the app (from my smartphone) and the recipient got a blank message. I have tried several times to this person and each time sent from the app, he gets a blank message. Sent from webmail on my PC, he gets it fine. His mail client is Thunderbird. He checked on Outlook and the full message was received. Sent from webmail (not the app) and full message received (to Thunderbird as well). Are their known
Getting Zoho email folders to appear in Outlook
Hi I have finally got my emails to sync from zoho with Outlook however now all my emails (inlcuding sent are appearing in my inbox and all the folders i had previously set up in Outlook and that were appearing in Zoho are not appearing in Outlook and my emails are all over the place and unsorted. Can you help, this is a nig problem for me and between Zoho and Outlook I am wasting a lot of work hours on this. Any help would really apprecaited.
Not receiving emails
Not receiving email Hi, in the last couple of hours I'm not getting emails. I can send them out but not get inside. Please HELP! Dany
Time changed by migration
Hi, I migrated all the emails through the IMAP Migration tool. The process went well, but all the emails have different sending/receiving time than the original ones. E.g. if the original email was received at 10pm, than by Zoho Mail I see it as 13:00-0800. The location detail was also added to the user. Can you please help me? Thanks, Bali
Delay recieving emails at Zoho
Hi Zoho Team, I just set up my Zoho email domain yesterday and now that I´m testing it I´m recieving e-mails with a 20min delay. At our buisness we highly depend on emails to establish communication with our clients, some of those matters are highly important and need an immediate reply, so I would appreciate a lot if you could tell me what´s going on or if it´s just normal. My email domain is @maquinariastrong.com Thanks
SMTP issues
Hi, The SMTP of ZOHO are listed in many blacklists and for this reason emails are going straight into spam. How can I use fully custom SMTP servers? "Send mail as" found on "old settings" seems not to be a good idea for 2 facts: 1. It is single user based (one email, one config) 2.The recipient can see the email in the middle Is there some workaround? Thanks, Paolo
Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.8 Username and Password not accepted.
Good morning, I'm unable to send mail from from Zoho, although receiving is fine and both sending and receiving via Gmail is fine too. TFA is not enabled. I did change the password. Screenshot below. Can you please guide me how to solve this issue? Many thanks
Zoho doesn't retrieve all my emails from my server host
I'm using GoDaddy as my hosting server, and I've configured my MX records to get all the emails in Zoho Mail. I'm receiving emails in Zoho Mail correctly but there are some emails in my webmail (godaddy) not retrieved by Zoho Mail. Those emails are created from the webmail site or from my website contact form using PHP mail() function. I've tried to use PHP Mailer with SMTP config with no luck. (Connection refused from smtp.zoho.com) Any ideas please? Thank you in advance!
Polish language support in zohomail
I've got problem with Polish language support. I setup Polish lang and Poland as country but my control panel and ZohoMail are general in English with single polish words (basicly old settings interface). I would like to have all mail interface in Polish language. Is this possible? Best regards Tomasz Aleksandrzak
ERR Mailbox Locked
I have been locked out of my inbox this afternoon. Can someone help me unblock it? Thank you.
How to recover deleted emails.
Dear Folks, One of our employee has done some inappropriate and unauthorized activities using his official company email ID. Once we came across we blocked his access by changing the login credentials. However there were so many emails, more than 800 that are deleted from his account in previous week. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate your quick response. Looking forward to hear from you. Regards.
CName (Alias)
Hi What must my CName (Alias) Host "email" point to? Thanks
Maximum number of IMAP connections
Hi All, I have seen this thread but from 3 years ago. It just appeared on my computer now. I only have my Outlook on my PC, bluemail on my Smartphone and samsung mail on my tablet. How can that be too many IMAP connections? Its continously popping up with "Your IMAP server wants to alert you the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultanious IMAP connections. Kindly try after sometime" I cannot afford to do business with
Can't sent emails
I can't send emails. I keep getting this "problem in sending email while doing IO operation". Is there something I can do?
2 different email threads showing up under one conversation in conversation view
Hello, I have 2 different email threads (to 2 different email recipients) - the subject line of each of these threads is very similar but not exactly the same, however, all the emails relating to both threads are showing up under a single conversation in conversation view which is slightly confusing ( I would expect conversation view to create a separate conversation for each thread). Any ideas what the issue might be? Many thanks, K
Please reset and retrieve my email
Hi, Please help to reset and retrieve our email zen@prado.com.my in your system. We register this email before in zoho, using old hosting company. Now we switch to another hosting company. We managed to register admin@prado.com.my and support@prado.com.my, but failed to register zen@prado.com.my. Please reset and retrieve zen@prado.com.my Thanks
Sender Address Blocked 554 5.1.8 for entire domain
Our entire domain's users are blocked from sending mail right now and have been all day: pvfundinggroup.com Example users: admin, rbehrens, lberhens The admin@ account is not uses, so there's no way that should've tripped any sensor regarding bouncebacks. Please resolve ASAP. Thanks much!
labels in mail
labels in the mail program are not showing up. It seems there is something called tags, but when you set up a filter, the word TAG doesn't appear. There seems to be a problem in your program.
Custom login page style or font is broken (CSS not loading?)
Hello, I just set up a custom login page for my company's emailing platform hosted on Zoho: http://mail.edukasoftware.com As you can see, there is no font styling, it's ugly. I believe some CSS fails to load for some reason. Can someone check it out? I followed the exact recommendations as given in the Zoho official manual (I set up a CNAME record for the subdomain) Thanks in advance... other than this problem, your service is wonderful! Clement
My iphone is not all showing all my Zoho email
Any thoughts or suggestions?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
We are having major issues. My outgoing business mail has been down all day. I have called multiple times and sent request for support and no response. Apparently Zoho shuts down our mail if we get 10 bounce backs???? As my vacation responder was on junk mail came through or mail with no returnable address and then the vacation reply bounced back though it was set to limit as 1/ day per mailer. How can we fix this on our own so we do not have entire full days lost waiting to tech response or prevent
Possible to forward and receive emails at the same time?
Is it possible to forward emails AND still receive those in emails in the original inbox? In other words, I want to have three people get the emails sent to one address without having to set up that address on each person's devices. Thanks.
IMAP BLOCKED
I keep getting a warning that my IMAP account is blocked. Why is this happening? I use this for business and cannot keep having these issues!
Cannot log into pop.zoho.com - constant invalid password
While I can successfully log into the web interface, my mail clients (Mac desktop and iOS) keep indicating the password is incorrect (it's not) when trying to authenticate.
MailPolicy Violation
Can you please check all the mailboxes under our domain @muber.com.au. I tried to send some images to some of the users and received the following error messages. Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain muber.com.au by mx.zoho.com . [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes The email addresses were : barry@muber.com.au
IMAP Not Working for Incoming Mail
I use Outlook 2007 to manage my email through Zoho using IMAP; however, I can send but not receive email. I keep getting the message "A connection to the server cannot be established. Imap.zoho.com is not offline."
Outlook can't connect to incoming server
I use IMAP through Outlook 2007 for my email. I am able to send emails but I cannot receive them through IMAP. I get the following message: "A connection to the server cannot be established. Imap.zoho.com is now in offline mode." Constantly for past 2 months or so. Please correct this problem ZOHO
Request to unblock outgoing for info@bvmexports.com
Kind Attention Sir, You are requested to unblock outgoing for info@bvmexports.com , blocked due to Mail Receipt Count exceed limit. As this was unintentional. so please do need full and oblige. Regards
Delay in receiving emails
Hi All, We are currently experiencing delay in receiving emails for specific set of users. Our development team is looking into it with high priority. Expected time for resolution is upto 1 hour. We will keep you updated on the progress. Your patience is highly appreciated! Apologise for the inconvenience caused. Regards, Barath KR Zoho Mail Team.
Updated MX settings but when I run the tool, my old email server is listed as MX
foxelectricalcontracts is my domain which is hosted in godaddy. I used to have the emails going through 50webs.com but I have now changed this to zoho and have followed the instructions as outlined to update the MX records, however when I run the MX check tool it returns: mail.50webs.com
Unable send mails
When I trying to send the mails, it says following error message. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked I didn't send any high amount of mails or received such amount. This happened after activating CNAME records for zoho mail with my domain. Thanks.
MX email forwarding with only one record
Im using a .co.cc domain that i have linked through the name server method with 000webhost. but i can input the mx records in 2 places. in the .co.cc website on my domain setting, but i'm unable because by doing so the name server set-up would have to be removed. i can also do it through 000webhost's control panel but it only allows me to use 1 mx record not 2. i have 3 emails that need this service to work. Thanks
Drowning under SPAM even though we mark mail as spam when it comes in..
Why does Gmail catch these spams and how can Zoho do a better job of catching them? These are new spams from new addresses (so are not already on our blacklist), but Gmail seems to not let as much spam through. Greg Aanes 2109 Queen Street Bellingha WA USA
How to Get Registered email id for zoho business email.?
I forget my registered email id for www.idce.co.in domain. I tried to get that email id. But no way to get it.. so please help me..
Display Name not Changing
I have changed my display name multiple times... When i first created the account it was "Charlie", I now want to change it to something different and it says the settings have saved but when I then send myself a test email it still shows the old name?
Switching to Microsoft Exchange
SEE YA LATER ZOHO!!! Your problems of being blocked for spam, imap server failures, and inbox emails disappearing are over! Your service is the worst I have ever experienced in the IT world. From taking WEEKS to reply to trouble shooting emails from support@zoho.com (seriously guys, last question took 3 weeks for a reply) to putting the blame on our client software when in fact you should realize the problem is server side. I am so glad to be moving over to Microsoft!! PEACE OUT SUCKERS
Using Two-Factor Authentication with iOS Mail or other mobile mail clients
Hi there! I would really like to be able to use two-factor authentication for my Zoho account, but I am not sure how to enable mail to continue to be sent to my phone. I have a Zoho IMAP account set up in Mail for iOS 7, but when I tried using two-factor auth, my phone was no longer able to send or receive e-mail. When I removed two-factor auth, my mail returned in iOS.
Invalid security certificate to access SMPT of other server
Dear Team, Getting invalid security certificate error to access smtp of other server. The other server smtp is fully accessible with gmail and others. A screenshot is attached. Please help I'm fully aware that the port connection type is TLS and port is 25, as i was informed from my institute and is working with gmail. I's getting accepted with "Never" type but "relay error" is occurring when trying to send. With Regards Abhik
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