Mail Delivery Status Notification (Delay) - NEW ERRORS
Hello Zoho This is the 4th time I contact you about errors. My co-workers are receiving "Mail Delivery Status Notification (Delay)" errors from mailer-daemon@mail.zoho.com when they send mails, but only once in a while. Is this a problem with Zoho or a problem with the receiver? It has never happened before, but they get them frequently now.
Email Fowarding Issue
Hi there, I have configured an email fowarding for my and it was working fine until yesterday. I didn't change any configuration and today it doesn't work. I use this email for business... I'm really afraid I can't trust it. Please let me know what is wrong. I can't stay one day without it. Thanks.
How do I change my name?
I want to change the name that appears for everyone when I send an email.
group emails showing in inbox
Hello! I've setup a group so that everyone in our shop can see emails going to our 'hello@...co.uk' email address, and setup the group so that all our employees can send from the hello email address. This is great because we can all see which emails have been replied to when we look in the group. However, the emails sent to the group are also sent to our inboxes. And to make things more confusing the message in the inbox doesn't show any of the replies. So it's all a bit of mess really. Is there
Will Task Links be in the New version?
Hi, I use the Links task in the current Zoho Mail, a lot. It has always been the best solution I have found for storing bookmarks online. (I know modern browsers have syncing of bookmarks built-in, but the nature of my work is that I often need to use different families of browser.) 1. Will Links be part of the new Email/Tasks interface? 2. If not, why not? (Removing functionality is a backwards step.) Thanks for your time. Scott.
emailing between two zoho accounts
I set up an email account for one entity which is working fine. I changed the mx addresses at godaddy and all was fine.There are two email addresses in that account. I then set up another account for a subdivision we created using a different email address. I did the same thing at godaddy and then ran into some issues. Two things happened. I was not able to send emails from the new to the original account and the original account was unable to receive any emails from anywhere. In order to restore
Verify email address to activate your account but account does not exist
Hi, Can you please delete the following email account wherever it exists on Zoho? d**o@domainname.com I sent an email to support@zoho.com but no response. We had the account set up before but we deleted it due to some conflict. Now I'm trying to create it but it says it's sent a verification email to it when it does not exist anywhere in the Control Panel. Thank you very much
Will my domain available after closing my FREE account?
Hi, Will my domain available in open market after closing my Free Zoho Account? Thanks
Unblock my email
I need you to unblock my email. As soon as possible. Regards
Why all users of domain have to be paid?
Hello Zoho, I'd like to ask about this situation: few days before we need paid mailbox capacity for one mailbox. We accept, that we have to bought for second mailbox in same time. But now I recognize, also each new account, which I would like to create to domain, have to be paid, even we use the bigger mail storage currently for only one account! Question is - why users in free mode can have 10 mailboxes with 5GB each and after first payment to ZOHO all next mailboxes MUST be also paid? I thought,
Lost all emails received since Nov 11, 2015
I just accessed my Zoho account and discovered that all my email messages received since November 11, 2015 are gone. This is not the first time I have lost information in a Zoho product. In the past i have experienced issues losing credentials in Zoho Vault. As much as i like Zoho products, if my emails cannot be recovered I'm completely abandoning Zoho and moving exclusively to Gmail. Did anyone else lose emails?
Cannot access my email
Can you please unblock my email i need it asap.
Mail Merge
I have created a mail merge doc but if I click on multiple contacts to send it to it does not send. It says it sends but I do not receive the email and it is not in my spam folder. If I click my own contact and mail merge it sends to me. What am I doing wrong? Oh, and I do see each document when I preview so they are all there to be sent and says it sends but ... nope. Thank you, Marty Mason
Assistance for the Android app please
I recently switched from an iPhone to a Galaxy S6. When using the Zoho Mail app on iPhone the notifications worked perfectly. However, I cannot seem to set up the notifications on the new Android device. I have followed the instructions and have the notifications allowed via settings but do not get any notifications. Could someone please tell me what I am doing wrong? In case it is relevant, I have both gmail and outlook already configured and receive notifications for both of those. It's just the
Pop 110
Is there a way to enable standard POP (port 110) temporarily? i am trying to setup a email account for a wordpress autoblog and the hosting server i am currently using does not yet support php-imap to access POP/IMAP SSL. I am working to get this changed but it may take a while. thanks.
Emails not reaching my inbox
Hi, I can receive and send emails from my account. However, there were several very important emails that I was cc-ed in that did not come through into my mailbox. Had verified that my email address was keyed in currently in those emails.
My mail is account is blocked!
My mail account is blocked. Please unblock asap!
No recibo correos de zoho
No estoy recibiendo correos en mi cuenta Zoho nueva!
IMAP: configuration could not be verified
Hi! I'm trying to access my email through thunderbird. After providing my email address and password, thunderbird managed to identify the correct IMAP settings automatically (IMAP 993, SMTP 465). But when I hit the "create account button", I get this response: configuration could not be verified - is the username or password wrong? Of course IMAP is enabled from the zoho preferences, and I'm copying and pasting the username & password. I can access the webmail without any problems at all... What's
Mail Outgoing blocked.
Hello Sir I have to send emails form a**@skp.my and I've received the message :" Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ". Please unblock and is there anyway to increase the limit? Please reply me ASAP; Thank you for support!
Not Receiving Mail
We have not been receiving mail since approximately 9:30 AM CST. Some mail is trickling out when sent, although it seems to be inconsistent and taking longer than normal. I am waiting on emails from clients and our attorney so please help.
Account Inactive
Hi, Every time I log in to my Zoho Mail, there will be an error page with the words "Account not Active" Please Help
Zoho Mail: Account Not Active
Hi, Every time I log in to my Zoho Mail, there will be an error page with the words "Account not Active" Please Help
Mails dissapeared from inbox
Hello Zoho, I am suddenly missing a lot of emails from my inbox! They are not archived, I checked Please tell me this is a glitch and my mails are still there! Sander
Mails gone from inbox
Hello, I am suddenly missing almost all of my emails from my inbox. What happened? Just a glitch or are they really gone, if so can they be restored? Regards, Sander
Delete my account
i would like to delete my account.I followed the instructions given in the forums but they are either outdated or not working.
Can"t Sign Up Email
While we are creating a free email accounts to our domains its shows the below error. "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com" May i know the issue regarding this.
mail info@alcaideasociados.com BLOQUEADO
Buenos días: Mi mail también ha sido bloqueado Envié ayer un mail a support@zohomail.com pero no me lo han solucionado. Necesito poder usar el correo urgente, ya que es el del trabajo Mi dirección es: info@alcaideasociados.com Gracias
I just lost hundreds of my contacts when I was trying to add a new Group List
Help, Zoho! I created new group. Then, all of my contacts appeared in that Group. When I tried to delete contacts from that group, it deleted those contacts from my Contact list. How do I undelete all of those contacts! Please help! Debra Smith
Contacts search not working
On the Zoho website the search function in contacts is no longer working. If I enter a name in the search box and hit return I see popups with 'Searching' and 'Loading', but no results are displayed. I know the contact is in the database. I can see it if I scroll through. I definitely selected 'Search all contacts'. I have tried all the options - 'Search all fields', 'Name' 'Email' etc. This happens with several different conatcts. Any idea what is wrong?
Delays in Sending/Receivng Email
Looks like we are starting to see delays again. This is affecting both IMAP and Zoho Mail web UI. Just started noticing it now in NY at around 10:00. The delay is not very significant - about 15 minutes or so, but wanted to post in case it cascades. Anyone else having problems?
groups in ios app
Hello! Is it possible to view group messages in the iOS app? I can't seem to see them, which would seem bizarre not to include. Cheers
Have Zoho been dishonest in communications of the recent IMAP Critical Failures
We, like any other of the Zoho IMAP users with mail stored on the same server have been victims of the recent disaster that started on 30th Nov and continue persist today 4th December. (An outage of over 5 days and still not ended) In this thread I seek feedback from users to clarify if Zoho have been dishonest and deceptive in their communications, (even though there seemed a very brief glimmer of transparancy in one post - https://help.zoho.com/portal/en/community/topic/update-on-imap-issues )
Emailing between two zoho accounts
I am getting an error code: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain rtggroupusa.com by mx.zoho.com. [165.254.167.50].The error that the other server returned was:553 Relaying disallowed I set up a free account for email which was working fine until I set up a second free account for a different domain. As soon as I updated the MX, the original account was unable to receive emails and I was not able to
Correos duplicados
Necesito ayuda, tengo todos mis correos duplicados en Outlook; esto sucede a todos mi compañeros con Outlook. Explicación: al descargar correos en "POP" o "IMAP" las cuentas están duplicando los correos recibidos, aun los antiguos también. ¿como solucionar este problema? ¿cuanto tiempo durara el problema? Adjunte una imagen, donde puedes ver la duplicidad. I need help , I have all my emails Duplicates perspective ; This happens ALL my fellow Outlook. Explanation: to download in "POP " or " IMAP
No receiving emails
We are not receiving any new email. for last 2 hrs.
Error 550.5.1.1
Hi, How are you? I don't receive mails. When the send to my mail returns me an error 550.5.1.1 Mxtoolbox: Dmarc - missing or invalid record https - the certificate has a name mismatch dns - SOA expire value out of recommended range spf - no records found thanks, Eva
Imap Issue
Hello, I have problem when trying to use Imap for outlook on my computer but it could get through even I used the right user name and password. Could you please help?
Mails Not Getting Delivered
Hi, Ever since I'm using Zoho Mail integrated with Gmail, I'm having problems with some failed email deliveries. The error email I've got is: Your message couldn't be delivered because the group you're sending to needs to know who you are before it will accept your message. To fix this problem, ask the email admin for the group to configure the group to accept messages from you. For Email Administrators This error occurs when the group is configured to reject email from senders outside of the group's
user guide for Mobile mail apps
where is the user guide for the zoho mail mobile apps? just want to see screenshots of the configuration screen and the main mailbox screens
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