Mail forwarding stopped working
After the latest DDoS attack few days ago, forwarding to gmail stopped working. The Zoho IPs might be blacklisted? Please, resolve this ASAP. Thank you!
Adding Email on iPhone
The current instructions with pictures does not work on my iphone. Please help Thanks Mike
user email
Hello, I setup my domain with soho mail and it worked well. However, I has some technical issues with my domain so I had to cancel and deactivate zoho mail. After I solved the problems with my domain I setup again zoho mail. But It doesn't let me create the user that I create the first time. How can I solve this thing? Thank you
[AUTH] Web login required: https://support.google.com/mail/answer/78754
Dear Team, I cannot use my e-mail in system. Zoho show two errors: "Authentication Failure. Change the user credentials in the Mail settings and re-enable auto fetch." and [AUTH] Web login required: https://support.google.com/mail/answer/78754 I checked all my setting, they all the same like in described by link https://www.zoho.com/crm/help/zoho-mail/configure-gmail-account.html But still does not work. Please help.
Email routing issue
How can this issue be resolved? Emails are being relayed perfectly to Google Apps. It would be helpful if you could show me the bounced header so I know where this is coming from. Thank you Dear Admin, Greetings from the Zoho Mail. You have configured email routing in Zoho Mail. This is to warn you that emails sent to following email routes configured for the domain [] gets bounced recurrently, []. In case the email bounce persist, above email routes will be disabled. Please check the configuration
Status keeps on disabling in IMAP
Hi all, I have a BT email address within one of the groups however the status box keeps on disabling without warning. Any ideas on how to keep it enabled? Thanks Jim
Zoho Mail New Version is only in English
How can I change the language of the New Version of the Zoho Mail UI ? Or at least, tell us when will it be in Spanish or how cna we help achieve this?
IP address restriction unable to access my account
Hello there , I am. Also having. The same problem. I was testing the IP address restrictions and my account got blocked. My domain : www.sach.work Email: mail@sach.work Admin : webmaster.sach@gmail.com Kindly revoke or reset the ipaddress restrictions to my account. I have been sending request through your support forms but no response. Thanks in advance.
Ipaddress restrictions
Hello there , I am. Also having. The same problem. I was testing the IP address restrictions and my account got blocked. My domain : www.sach.work Email: mail@sach.work Admin : webmaster.sach@gmail.com Kindly revoke or reset the ipaddress restrictions to my account. I have been sending request through your support forms but no response. Thanks in advance.
Unable to send email from Outlook (IMAP)
Cannot connect to the network Able to send and receive emails via Outlook up until last week when sending stopped because of the above error. Is there a problem connecting to smtp.zoho.com? Am able to send via phone and webmail but not Outlook. tracert smtp.zoho.com attached
Email already exists
Hello! I am trying to add a user/email to our custom domain with zoho: thenatureschool(dot)org(dot)au. I added jodinka(at)gmail.(dot)com and she registered with Zoho as per the link. I then went to control panel and as the super administrator tried to create her email: jodie(at)thenatureschool(dot)org(dot)au but it keeps saying that it already exists...but it doesn't?! I had no issues with the other account I created in the same way. I have already written to your support email some days ago
smtp.zoho.com is down?
can't connect to server - can't ping, can't tracert can't send any email
I changed my domain name. How do I reflect these changes within my account.
Hi, I recently made the decision to change my domain name for my website from www.refugeranchministries.net to www.refugeranch.info and of course my email addresses/account registered with refugeranchministries.net no longer work because I need to change them. How do I change this? I can't seem to figure it out on my account
POP not downloading all emails!
My POP3 download has stopped downloading random emails, but they are arriving through IMAP connection. This appears to have started (stopped) yesterday afternoon. What's going on that certain emails aren't being downloaded? I even tried forwarding the missing ones to myself, but they still won't go through. And, with that said, is there a way to "flag" an email message on the ZOHO server so POP3 will re-download as if new, hopefully without messing with the received timestamp? Before anyone bounces
Unable to receive mail
My mail was working fine and now I am not able to receive IMAP/SMTP mail from the server using either my mac or my iphone. I am able to login to the webmail to access my mail so I know its not a password issue. donatspotlightbooth.com
Unable to recieve mails to my email address as " example@domain.com "
Hi Team, Need assistance, i am able to send email from my domain site but not able to receive any mails . My Domain name is ReviewsDoor.com and email id is operations@reviewsdoor.com Regards Ankur
Getting "user already exists in your org" error
Trying to set up john@johnkphotography.com, but keep getting this error. Please advise.
unable to access email account
Hi, I am unable to access the email account kavita@twh.co.in after logging in using my gmail Id. Also, I forgot the super admin password for the same email Id. Please assist. Thanks Ajay
HELP!!! 554 5.1.8 Sender Address Blocked
Please unblock my e-mail vikpol@zoho.com . I'm having the same problem. Many thanks.
Mail outgoing blocked
I am unable to send any mail from my account. Getting this error : Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Need to get this fixed on urgent basis.
Emails rejected as spam
I'm getting this bounce back from one supplier. Even when I try and send empty emails. It is happening on both desktop and browser generated emails. The email address has been used successfully many times. **************** This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. antonio@givovasports.uk Error, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.162 Your message was rejected
CONTACTS- NAMES NOT TO SHOW IN SENT MEESSAGES
HI IF I HAVE CONTACTS THAT I CALL BY NAMES, FOR EXAMPLE: SH@... IS CALLED: " SH THE BROTHER OF X" HOW DO I SEND A MESSAGE WITHOUT THEM SEEING HIS "DESCRIPTION/ NICKNAME"' AND JUST SEEING THE EMAIL ADDRESS ITSELF? THANKS
No recibo correos
Hola tengo configurado el dominio jdce.co tengo los mx registrados pero no logro recibir correos de ninguna parte, si puedo enviar pero no recibir Me pueden ayudar? mi correo es admin@jdce.co Gracias
Picking up Zoho mail on Gmail
Hi, Is it possible to configure Gmail to pick up mail from my Zoho account and if so what are the server, port, usernames needed to do this. Thanks
Problems with attaching files
Hello, I am trying to attach a 2.7 MB file .rar extension but I am unable to. Is there any issue with my email box: asacoor@cocktail-media.com Could you please check Thank you Abdul
Mail to Hotmail getting rejected
Mail to Hotmail getting rejected With following message...Can someone please look into this The following is the error message Error, ERROR_CODE :550, ERROR_CODE :SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com
Email to bouncing back (after the "restoration")
Emails that I send to a specific domain keep bouncing back. I did not have any issues sending to these email addresses before "the attack". How do I get these emails to go through??
Emails bouncing back (only now, after restoration)
Emails that I have been sending to a specific domain have all been bouncing back. I never had a problem sending to these addresses before "the attack." What can I do about this?
Why is SPF (Sender Policy Framework) not fully implemented?
I see many what to me are spam emails that have Zoho mail inserted headers like: Received-SPF: Fail (zoho.com: domain of Morris.afa4@swisscom.ch does not designate 46.14.140.7 as permitted sender ) client-ip: 46.14.140.7 Note this an actual spam email header (we got 20 plus in the same ten minutes to one domain alone) and on others the 'domain of' and IP address vary. So, with SPF, domains specify which IP address they wish to be known as sending from so that IF someone tries to spoof them as a
No emails - incoming port issue?
Invalid Security Certificate for the server. Try changing the incoming port to 110, without SSL and check again. Hi there - I am not receiving zoho emails. On my app there is nothing to say why, and on full website nothing shows when I'm in the 'newer version'. But when I switch to the 'older version' the above error message shows. Can anyone help please? I have looked at my settings but can't see how to change the port. Zoho help desk not responding to my emails or my phone messages which isn't
WordPress Contact Form 7 - Error
Hello all, I'm having trouble recieving emails from my WordPress website www.miruta.la (hosted in GoDaddy) using the plugin Contact Form 7, when I use my personal email there is not problem, but when I try to use the Zoho ones I never get them, I read about sending them trough the plugin WP Mail SMTP yet it was an unsuccessful attempt. Contact Form 7 Settings: WP Mail SMTP Settings: GoDaddy MX Records: Debug log: Test Message Sent The result was: bool(false)
The full debugging output is shown below:
Spam
We are currently experiencing a massive increase in the number of SPAM emails being delivered to members of our group. Is there a way to tighten the spam filters to the same level as those of the individual accounts?
Transfer messages and remove user
Hi I want to transfer all the contents of an User (ABC) to another User (XYZ) and delete the User (ABC) I have exported the contents of User (ABC) just in case and save the zip file but what to do next? Thanks in advance.
Apple Mail client rejecting password after password change
Hi, i just changed my both my Zoho Admin password and Zoho Mail password online. I can still seamingly access all Zoho services via web browser. (I closed all browsers, even shut my laptop, restarted, logged in on Zoho Mail, CRM, etc.. All are working fine. I have been prompted to enter my new password in Apple Mail (OSX and iOS). I can only receive mails on both OSX and iOS. I can NOT send email on both OSX and iOS. Both tell me: "unable to verify account name or password" My emails remain stuck
PROBLEM WITH PENDING STATUS FOR NEW USER IN INVITATION LIST
I have add user for email with address office@houseman.rs and it failed and now sit in Invitation li st as pending Why? Can someone help me please?
Shared Email Folder Not editable
Hey there! LOVE the new Zoho Mail INterface - but having a bunch of issue with the shared fodler option between users of my organization. If User A Shares a folder with use B, sets the preferences to "Edit" User B still can't do anything but to read the folder (i.e. can't add to it can't delete anything. Any word on this?
Blocked account
Hi, My account was blocked because of the "Daily Mail Bounce Count Exceeds". I really don't know why. Could you unblock it please? diego[at]amazoniasocioambiental[dot]com[dot]br Thankyou very much. Regards. Dimitri
How to change invitation list pending status?
Our domain kpdc.co.in has 2 users and when I try to add new user named 'cmd@kpdc.co.in' the email is not created but appears in invitation list wherein I am not able to do anything except a re-send button. Since we do not have any emails created with username 'cmd', there is no-one or nowhere to accept such an invitation. How can I get around this, please?
Como creo una nueva cuenta
Hola, necesito crear una cuenta de correo adicional, tengo solamente una cuenta creada.
Sender Address Blocked
It seems I have been a victim of e-mail spoofing as I received a lot of undeliverable alerts on e-mails I never sent. Due to this I now get the following warning when trying to send my own mails: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked I'm not sure how I can prevent others from using my address for their nefarious activities but would like to get the ability to send my own mails back. Please advise how to unblock mt account
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