Invalid Security Certificate for the Server
We have been using our custom SMTP server through Zoho for a long time now and we recently updated our SSL certificate, after a failure of the server, and a the creation of a new exchange server. I am able to send mail normally through both Thunderbird and GMail using these same exact server settings. Since the certificate was renewed, when we try to send mail through Zoho we are receiving the following error message: Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:
Mail will send fine with my SMTP application and then stop working after about 2 days
I'm using Swiftmailer in a php script to send mail via SMTP using ("smtp.zoho.com", 465,"ssl") The script runs perfectly, but very strangely only for a couple of days. After that period it will suddenly stop working giving the following error: Uncaught exception 'Swift_TransportException' with message 'Failed to authenticate on SMTP server with username "[my Zoho email address]" using 2 possible authenticators' If I then create a new Zoho mail account and use that in the script, then it will start
Unable to verify CNAME
i am unable to verify my CNAME... i have alrrready updated the DNS ..
Error message sending mail to domain internexa.com
Hi people, i'm having some trouble sending mails to any cliente at intenexa.com and internexa.com.co. I've tried 3 diferents accounts and all mails return back saying xxx@internexa.com:Blocked. Helpppppp. Thanks in advance DImas
help..quick question just signed up..free account..in zoho email storage says 5gb..but inside zoho docs says 125gb
hello..just signed up..regards to free account..zoho doc says 125gb..i assume I can put pics in there. so do I get 125gb or the 5 gb it say on email page???
Verification Failed! Godaddy domain
I cant verify my domain. Whats wrong?
Can't create an specific email address after have deleted it
I had the email address presidente@ispobrasil.org at my GoDaddy hosting, but it was not working well. I deleted the email there and created an account on Zoho. Now I can create any email address with my domain perfectly except presidente@ispobrasil.org I don't know what I have to do. Anyone have a clue?
Weird problem with imap
I use Outlook 2013 on my laptop and IOS mail on my iPhone. All are set to IMAP. Everything works great except my sent items folder on Outlook doesn't update. All the mail I sent from Outlook is present in both my iPhone and my Zoho web mail. It just doesn't show up on Outlook. All other folders in on Outlook are also IMAP and they do update. Any ideas? Robert
I lost my email password, how can I get it back?
I lost my email password, is there a way to get it back? I hope you can help me. Thank you so much.
referral bonus
I'm in trouble to request the bonus for inviting other User to use zoho of services. I not got a satisfactory answer by email referrals@zoho.com I invited the domain budapostos.com.br we should received 5 mailbox my friend and me. thanks.
domain verification help needed
My domain is in namecheap, which is pointing to hostgator. 72 hours ago I added CNAME records, HTML File, and had 4 sessions with Hostgator about verification. Somehow it's not happening.
Full page email stationery/templates
I was considering moving to ZOHO mail because I heard all these good things about how you could work with full page email stationery/templates, creating that of an HTML formatted type email. This is what I am after. I can do an in depth signature with my existing email program, but now I want to convert to a full page format. I hope an engineer from ZOHO mail reads this and answers in depth and accordingly because the more professional format could make or break my business dealings. One of the
Can't add support@mydomain.com mail group
Getting error: The data you have entered already exists Checked everywhere, there is no place with such email box. What should I do? Thanks
IMAP issues: 1) Operations do not succeed - 2) Emails get placed twice in Sent folder
I use the latest version of Thunderbird on Windows. Two isues pop up (only) with my Zoho Mail account. The first issue is an error message along the lines of: "The current operation on "Drafts" did not succeed. The mail server for account xxx@xxx.com responded: [CANNOT] Invalid target folder" I get the message when trying to delete an email from the Drafts folder or when trying to move one from the Trash folder back to another folder. The second issue that sent emails are sometimes placed twice in
Sender Address Blocked
Hello, I'm getting the following message: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" I saw the message that the admin account received about the blocking, but I can't unblock. When I will be able to unblock? Thanks!
Cannot create mail alias again after deleted group
Hi, I have created a group with mail alias, deleted it accidtenally and wanted to add the group again, but it said "the data I entried have already exist" and failed to do so. Please help checking the problem, the mail alias i created is marketing@inkolize.com Thanks
Having problems to send and receive emails.
Hello, My configuration is fine at my server. I send emails but it's taking a long time for others to receive it. Also I don't receive emails. Whats happening? Can anyone help?
Incoming mail classified SPAM - SPF failure in error?
I am on more than 1 email list that has messages classified as spam and the headers are indicating SPF: Fail. However, I don't think that is correct. For example: Received-SPF: Fail (zoho.com: domain of bounce-27_HTML-1340531-196053-6263222-706@bounce.email.safeway.com does not designate 198.245.87.80 as permitted sender ) client-ip: 198.245.87.80 Return-Path: <bounce-27_HTML-1340531-196053-6263222-706@bounce.email.safeway.com> When I look at SPF record for bounce.email.safeway.com, I get: Non-authoritative
Can't send to AOL users - BAD IP REPUTATION
Recently, I've been having problems sending email to AOL users. [Status: Error, Address: <someone@aol.com> ResponseCode 421, 4.7.1 : (DYN:T1) https://postmaster.aol.com/error-codes#421dynt1 ] It's only AOL that seems to be blocking my mail, I've had not problems with other providers. Please resolve. Thanks
Where's my mail?
Hi, Someone just told me, "Oh, I sent you an email, didn't you get it?" I was dumbfounded. The answer is no. There are other emails, but not that one. Help please!
Outlook cannot connect to your outgoing (SMTP) e-mail server.
Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Unable to receive mails - DNS Error
I've bought the mail server and until today nobody can send me emails. The people who have tried, got the error below. In mxtoolbox, I see the problems below (according to mxtoolbox). Could you guys help me? 6 Problems Category Host Result dmarc safewayqatar.com Missing or Invalid Record More Info https safewayqatar.com The Certificate has a name mismatch More Info dns safewayqatar.com SOA Refresh Value is outside of the recommended range More Info dns safewayqatar.com SOA Expire Value out of
Not recieving emails
Hi, I can send but have not been able to recieve any emails. I verified my account, and was getting emails yesterday, but suddenly today I am not getting any. Not even from myself/ other email account, or when I know another site/person sent me something! Instead I get a delivery failure notication email. Please help! email: jbrink@enchant-me.com Thanks! Jackie
Daily Mail Bounce Count Exceeds - Unlock USER
Hi! My user vendas@mendesbarcelos.com.br has blocked by server. please Unlock Error: Daily Mail Bounce Count Exceeds Limit [ Bounce count=14 ] There is an option to enable on free accounts or just through support?
Task Notification email needs options to send only to assignee and needs hyperlink in email
I would like to suggest a few added features to the "Task Notification" and notice emails. allow to send to only assigned persons, notice and reminders include task notes, and any comments in email add hyperlink so users can navigate directly to task from email, currently does not! none are currently in notices Task Notification ( New Task ) Title : Review task assignments with Assignee : Kemp Assigned To : Tonya Start Date/Due Date : 2015/08/12-2015/08/12 Status : Needs Action Group Name :
About domain verification
I have recently upgraded my website server. I am receiving the error that mx records do not point to zoho mail. I have added the mx records as per the requirements. However, I am still unable to receive emails in my account. I can send, nevertheless. Please help me. (note: I have added the mx records just 2-3 hours ago, if it's about timing.)
All email accounts on domain inactive
All of the email accounts in my domain are inactive please activate and feedback in cause
tinydns configuration
My brother has setup my domain on his dedicated servers. He says he uses tinydns as name servers and asks me to give the IPs of the SMTP mail servers because tinydns only accepts IPs. You have told me to add mx.zoho.com and mx2.zoho.com as mx addresses. Tinydns cannot take those addresses so can I give him the ip address of mx.zoho.com and mx2.zoho.com 165.254.168.50 165.254.167.50 to put in tiny dns? Will this ever change if they do will you notify everyone so that we can change the mx record
Draft preview?
Is there a preview pane for drafts? It would be nice if drafts were set up like the Inbox -- to be able to cursor down the list of messages and see inside each email without opening it. Is there a setting to enable this? If not, I request this. Thanks, Todd
Which MX server?
On some areas of your website it states to point your domain to the following servers: mx.zoho.com mx2.zoho.com And on other areas it states that they should be: mx.zohomail.com mx2.zohomail.com Can you please confirm which servers I should be pointing my domain to? I've tried changing to both sets of addresses and neither seem to work (been trying since Monday).
Problems urgently help!
All our mails are coming crazy, on the entrance box we see a lot of messages that in really dosn´t exist..... please see atached picture.
Credit card problem
I am trying to upgrade my zoho mail plan, but am receiving the following error for both my credit cards: Purchase declined due to incorrect card details in Zoho Mail. Please provide valid details and proceed. As far as I can see, all my details are correct and the credit cards are valid. What could be the problem? Brett
Members of groups 'greyed out'
I've recently had a few members of groups greyed out for no apparent reason (instead of green dots). We use the groups for email forwards, hence some of these aren't getting through! Has anyone else seen this or know a solution?
Spam filtering suggestions
Having recently migrated to Zoho, I was surprised to see a much greater amount of spam accumulating in my spam folder than at my former e-mail provider. Upon some testing, I realised that Zoho delivers all the spam it detects to the spam folder, while the other provider silently dropped the most obnoxious and obvious part of it. I have two suggestions in connection with it, both having to do with sender analysis (not content analysis). 1. Let’s analyse an incoming SMTP session. Suppose bar.com is
Outgoing mail blocked!
Dear Admin, My outgoing mails have been blocked due to over quota: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help with unblocking urgently. Best Regards,
Outgoing mail blocked
Hello Admin, I am getting this message while sending mail, "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" "Bounce count exceeds day's limit" Please help me urgently. Thank you! Best Regards,
Unable to send mail
Dear Admin, I am unable to send mail through my Zoho account. Kindly rectify the problem urgently. Thanks a lot in advance. Sishir
Templates in New Interface, Lost Images
Hello! We have detected that images with links and use in the 'templates ' are lost after 24 hours.
What forces us to again make a new template from the beginning.
We assume this must be a system failure
Cheers
We have blocked your account - urgent
We have blocked your account "sales@foresightdata.in" temporarily as a security precaution. Block Type: Mail Incoming blocked. Reason : Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts.
Cannot read the new fonts!
The fonts in the new style are not readable. The T miss the horizontal line as well other letters like e and H. Please see this screenshot at http://prntscr.com/8vitpk I did not arrow all the letters. Can change the font? The older version is much more readable. By the way, why fix something that is not broken? I am wondering it often as many internet corporation does it. Hope can fix the font, not the font I use to compose the email, the font of the new version interface. Thank you
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