Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: m arion.calon@zoho.com Thank you !
Folders Are Gone
When I logged in this morning I had no folders: no inbox, no trash, nothing. It appears something similar to this happened about a year ago. The cause was an update. I hope that is the case here. If I go to the new version I am in the inbox and the emails are there. I sincerely hope I don't have to use the new GUI. I'm old, I like Zoho in its current form. Will I be allowed to stay with an easy to use, and even easier to see, interface?
subfolders
am as of today unable to move mails into subfolders that I have created today. Any subfolders created before today will accept mails transferred into the folder by the "move to" action! HELP!!!!!!
Please re-enable these three user accounts-
I had disabled 3 user accounts and now need to re-enable all 3. rudy@orasu.co.nz bev@orasu.co.nz deniz@orasu.co.nz The user interface allowed me to disable them but is now giving me an error when I try to re-enable them. Thanks!
Incoming e-mails are lagging
Hello, My Incoming e-mails are lagging for about 15-20 minutes. I try sending myself mails but I don't get them. Is there a problem with the servers? Best Regards, Barış Tanzer
Zoho Email - Multiple accounts
Hi There! I have 4 email accounts. Two on Zoho, one at Gmail Business and a personal gmail. I am trying to use all of them together on Zoho. Is it possible to see all messages from all 4 accounts together on the same page? How do I config this on webmail? In addition I am experimenting some difficulties trying to config my personal gmail on zoho. Gmail is not allowing it. Do you have any suggestion to me? Thanks. Carlos Lobo.
Email Setup
I have added a POP3 account to mail. When i send messages it works but it does not receive incoming messages. How do I set this up?
ActiveSync with Outlook 2013 only pulls the latest 25 emails
I have tried to set up Outlook 2013 and ActiveSync on 2 different computers and only the latest 25 emails are synced. I have deleted the account and recreated it later after more emails came into the inbox, and again only the latest 25 emails were pulled into Outlook. Is there a setting somewhere that I am missing that is limiting this?
Sorry , we are unable to process your request, please contact support@zohomail.com
I had added an email to my account last night and everything was working fine . I went to access it this morning and it is completely missing . When I tried to add it again it was telling me that the userid was already being used . HELP !
Disable Spam filters
Zoho, I hate to say it, but your spam filter SUCKS. It catches so much genuine mail that it's not worth using at all. I want to be able to turn it off. I don't want you to fix it (although that would be nice), I just want to be able to turn it off. This should be simple to implement. Yours Hopefully...
release of payment
I changed the payment card of my shadoweventos.com.br account , but does not release zoho my access .
TFA
Hello Sir,Madam How can i change tfa numbers?
big community domain
hi there, i have a question. We have a website with a huge community, over a million. The website need send emails inside the community, including monthly billings. What can we do for increment the smtp service from at the time 3000 each day to over a million a month? It is going with Zoho, or we need rent a dedicated Server including this smtp Service with another Provider? best regards, James
New comer to Zoho Mail
Hello, I am considering to switch the email service from my current web hosting to Zoho and got a few question before making decision. Can the Zoho Support help on this? 1. Does Zoho Mail support IMAP or POP? Can I read and write Zoho emails in my macbook and iphone? 2. Does each email address under my account have its own password? 3. Can I back up the emails to local drive and delete from the server when I used nearly up to 2 GB? 4. Does the Zoho Calendar Events have integration with Mail? Is Zoho
Email forwarder disabled due to high spam bounce from recipient account
Can anyone help me with this problem please? One of my mail users is setup to simply forward all mails to two other email addressees (zen and gmail). However one of these (zen) is rejecting any spam with bounce messages which in turn is causing zoho to disable the mail forwarder. Is there anything I can do in zoho mail to help solve this problem please? I've sent an email to support [at] zohomail.com and logged a ticket with the support centre but both have been ignored. Thanks for your help.
COMO CONFIGURO MI DOMINIO CON ZOHO..?????
TENGO MI DOMINIO EN SERVER.COM Y NO LO PUEDO Configurar CON Zoho .. !!!! AYUDA
I can't receive emails with attached files
Hi there, Since 2 days ago I have been having problems with my zoho account, I can't receive emails with attached files, but I can receive emails only with text. Could you help me, please? Thank you in advance
My mail was blocked
Please unblock my account ASAP. I've sent the same email to Zoho support yesterday and still did get any reply on that.
Thunderbird 'not a imap4 mail server'
suddenly my thunderbird mail application can't get mail. message telling me that the server is not an imap4 server. any ideas? Cheers Stephen
Mail Server notification
For the last 30 minutes or so I have been receiving notifications for each email account that I have for Zoho Mail. The notification reads: Mail server Jeremy@domain.com is not an IMAP4 mail server. Are there new settings that I should know about? Thank you.
Zoho not processing web site contact form emails
I recently switched to zoho and ever since I stopped getting my contact form submissions from website to my zoho email. The form processor is using php. I removed the SPF records in my DNS as well to see if that solves the issue, it did not. I really need some help here.. The form submissions are successfully being delivered to my gmail account, but not the zoho email.
When I go to mail.zoho.com it goes somewhere else instead
It used to be, I would write mail.zoho.com in my browser and it would go to my mail client. Now it goes somewhere else to some page called "links" that I've never used and never seen before. I can eventually get to mail.zoho.com but it's annoying and takes up time. What is happening?
Email Address Change
We have been using an email address for our access and each email address is attached to each our potentials/leads, where in once we receive an email from any of them we see it under the potentials/leads/contact information. Now we need to change the email address, will the old emails be saved? We worry that if we change it to something else we will loose all the old information that is in ZOHO.
zoho cname code
Please provide me zoho cname code
Unable to receive verification codes for Two Factor Authentication set-up
Hello, I am not receiving the verification codes for TFA set-up. Please help. Best regards, km
CName Code
Please Provide me my cname Code
Account not active
Hi, I am trying to sign up for Zoho mail but am getting the message "Account not active". Would someone please be able to help me. Thanks, Dan
Domain Verification with Weebly
Hi I am trying to verify my site with you but as odd as it sounds, I can not verify the site because it does not allow CNAME. Can I give you documentation that I own www.columbinelawn.com and have you verify it? Thank you!
Cant verify my domain
I have tried all the methods and I havent been able to verify the domain. Please help!! Find attached some of screen shots of my settings in the Name host. Thanks!!
Reserarch information in attachment
Hi everyone we have a problem concern all the mails with attachement. For example we are looking for a bill with an amount of 9,90 we usually type 9,90 in the search bar and we find the mail right away. This tool is not working anymore. Any ideas? Best regards. Sylvain.
Attachment
Hi everyone we have a problem concern all the mails with attachement. For example we are looking for a bill with an amount of 9,90 we usually type 9,90 in the search bar and we find the mail right away. This tool is not working anymore. Any ideas? Best regards. Sylvain.
Search tool.
Hello Everyone, we have a problem with the search tool. For example we are looking for a bill (document attached on the mail) with an amount of 9,90 we usually type 9,90 in the search bar and we use to find the mail right away. This tool is not working anymore. The search tool don't find any result. Any ideas? Best regards. Sylvain.
Can’t solve Mailbox locked (pop) problem.
I am using Thunderbird to access 12 different mail accounts, 3 of them free zoho accounts. I needed to reboot my PC and since then one of the zoho accounts now returns a ‘Mailbox Locked’ error whenever I try to read mail from that account. The other 2 zoho accounts work perfectly. (I have no idea if the zoho account was being accessed when I rebooted). I have read the help section which states that this problem can occur when concurrent requests are made. I only use the Thunderbird client for pop
Does the New Zoho Mail read external POP3 mail accounts?
The old version of Zoho Mail let us add multiple POP3 accounts within Zoho Mail, which were available at the foot of the folder list to switch accounts. The new Zoho Mail only seems to show the Zoho mailbox itself, with no way of setting up external accounts. Will this feature be migrated?
Please, Unblock my mail adeyemi.temitope@acutenews.com
Please, kindly unblock my outgoing mail adeyemi.temitope@acutenews.com Also, advise on how I can best do email marketing without my email being blocked.
Domian Registration
Hi I purchased my own domain with ZOHO. However whenever I come to verify it i always fails by the CAME method. Verification Failed Sorry! We are unable to verify the domain by CNAME method. You can try the other verification methods, or correct the CNAME record and try again.Learn More
outlook not display
I am receiving mails in outlook but it takes long time to view in outlook. When i double click the mail it shows item cannot opened please tell me solution if anybody knows?
Android mobile sends email subject line but does not send the message body.
Hello, I am currently finding an error as I use the zoho mail for android app on my LG g3 and LG vk810. When I send a message from the normal zoho mail app, the recipient will recieve the email, and is able to see the subject line, but when they look at the email, the text body does not show up. I have been using the mobile app for about a week now, and it only was a problem starting on about 4 days ago. If you have any questions about the situation, I will be happy to answer them. Will
My email window is BLANK
Yesterday everything was fine, but when I logged in today my email window is completely blank in all categories. If I click on the 'Try New Version' link they show up; however I do not want, or like, the New version. Are we now required to use this new version just to access emails, or is this a temporary glitch? Thanks for any help.
How do I delete achived email
Can some one please tell me how to delete the archived emails? Please and thank you
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