Black Box covering control panel!!
Hello, I have a problem, when I log into my control panel I see this black box. I tried to log in under a chrome, chrome incognito, and firefox, two pictured below. I'm not able to do much with my email and I'm under a time limit getting this going. Another user had the same issue earlier this year: https://help.zoho.com/portal/en/community/topic/domain-verification-problem-black-box-on-screen. But, there was no resolution comments. Please help ASAP!!!
All emails in my inbox have been deleted and keep being deleted
I have suddenly lost all 1150 emails in my inbox and new emails are continuously being deleted from my inbox.These are very important emails and I should be grateful if they can be retrieved and the problem investigated with a view to a permanent resolution. Thank you.
Notification new task by mail
When I create a task I received a notification by mail with useful information, this is OK (attached picture 1), but simultaneously I received other notification that I don´t want receive because does not have useful information (attached picture 2). How avoid this last notification arrive to my mail? (picture 2). Thanks.
No "set as default" option aviable for aliases
As you can see in the pic, no "set as default" button appears on the right of the aliases. Is this a temporary problem? Is there anything I can do?
How to stop external email with my domain
Hi I'm currently hosting my domain on zoho, i've set up spf correctly but I'm getting lots of spam. What I'd like to do is to set the mail server to drop any messages where my domain is spoofed(be it from or bounce) and doesn't come from a zoho smtp server. Is there any setting i need to use on the zoho control panel or on my spf string? Best Regards, Matteo
Please unblock my account!
Please unblock my account, thanks! https://mail.zoho.com/UnblockMe does not work. Thanks, Tom
Forwarding of email with attachment (PDF) using new webmail interface removes the attachment
When I forward an email with an attachment (PDF) using the new webmail, although the attachment is shown at the very bottom of the email, the recipient only gets the text and no attachment I tried an experiment and added a second attachment manually from local folder and sent once more, the manually added attachment (JPG) was delivered but the PDF was once again missing I switched back to the older version of webmail and forwarded the original mail again, with the singe attachment and it worked fine.
Super-Admin left the organization and I am unable to access
Hi, I had a super admin manage my emails. He has since left the organization and gave me the login information for the account. However, I am unable to login and cannot obtain the correct login credentials. I attempted to create a new account and link and verify my domain but was unable to because the system said that the domain is already in use/verified. How can I either access the super-admin account or re-link my domain to create emails? Domain is www. bullieslife (dot) com. Thank you.
How to Build Custom Queries in The New Zoho Mail Web Interface?
Dear Zoho Team, I am using the new Zoho Mail web interface and am trying to build a custom search query that returns all flagged emails sent to either one of three recipients (multiple OR condition). I though of something like To=(a@example.com, b@example.com, c@example.com) Is:Flagged, but there don't seem to be a place to actually put this query. I read the instructions on power search, but those seem to be targeting the old web interface. At least I haven't been able to achieve anything mentioned
New Account Help
I am able to send mail with the default account settings but I am not receiving mail in the inbox. Please help? Thanks!
Cannot send referral
I have setup this account and trying to send referral to my partner companies. I am getting the following error: You can start referring other domains only after you change the mx records of your domain. I have already changed my MX records and started receiving the email to zoho from google.
CNAME / TXT verification fail
I have tried cname and txt to verify my domain (re-creation.com.hk) but still fail after 24 hours. What can I do now? Please help me.
imposible agregar dominio en zoho
Estimados administradores de ZOHO Tengo que agregar el dominio papeldigital.com.ar y se me hace impossible. Ya que cada vez que intento hacerlo el sistema me dice que este ya existe. Dicho domino lo registre en una cuenta a la cual no puedo tener acceso, dado que la di de baja, pero esta sigue teniendo mi domindo. Ya les he enviado varios mensajes y aun no consigo una respuesta de parte de uds. cosa que me desiluciona mucho. desde ya muchas gracias.
Setting cPanel
Hi, how do I reset Setup cPanel to have errors during work settings The joint plan is free, and can I use email to mobile for iPhone and Microsoft Outlook And can I work the domain mail.xxxx.com And you will have Arabic language soon? And thank you
Changing email
HI I am a free user and want to change 4 of the email address names i set up Will this eat into my 10 aloud or by deleting then setting up another it cancels each other out?
I cant Find the Bonus users option in control panel
Hi, I'm trying to send a referral code to a friend to get 5 bonus users. I can't find where to send the code from as there is no bonus users option in control panel. How do I go about this? Thanks
Trouble Connecting my Zoho mail account with Thunderbird
Hello- I am having trouble getting my Zoho mail account configured with Thunderbird. I have tried different ports, adjusting my IMAP/POP settings through the Zoho Mail website, and various different configuration combinations. Thunderbird says "Thunderbird failed to find the settings for your e mail account". I tried to attach a screenshot(25kb-.png) but it just hangs. Any suggestions. Thanks.
No incoming mail
No mails are arriving at service.india@aquametro.in, abraham.koshy@aquametro.in and thomson.john@aquametro.in. following sample error message is received Delivery has failed to these recipients or groups: service.india@aquametro.in A communication failure occurred during the delivery of this message. Please try resending the message later. If the problem continues, contact your helpdesk. The following organization rejected your message: aquametro.in. Diagnostic information for administrators: Generating
mail issue
Hi, When sending mail to my domain @lulamidesigns.com get this error: A message that you sent could not be delivered to all of its recipients. The following address(es) failed: luiza.misiak@lulamidesignes.com Unrouteable address Any idea why is that? Thanks
How to configure mx record in digital ocean
Hello, My domain has been verified in ZOHO and I have configured MX Record in Digital Ocean but I still cannot receive incoming emails. I deleted all previous default MX records. Here is the screenhot of myMX records in Digital Ocean. Does someone here have experice in setting MX record in digital ocean ? Please share your experience. Thank You Regards, Subhan
Wix and Zoho Trouble: Can send but not receive email
I am trying pretty desperately to get Zoho to play nice with Wix, but I am not having any luck yet. So far, I can send emails successfully from Zoho, but I cannot receive them. Here's my set up for my website: Domain: 1&1 (Nameservers are pointed to Wix) Host: Wix (MX records are pointed to Zoho, as shown by the mxtoolbox) Yet, I still cannot receive emails. Help?
I'm not reciving mails! help!
People who sent us emails are receiving (This is happening with all our emails): "Delivery Status Notification (Delay)" Delivery to the following recipient has been delayed: info@mediainvest.com.ve Message will be retried for 2 more day(s) Technical details of temporary failure: DNS Error: MX lookup of mediainvest.com.ve returned error DNS server returned general failure PLEASE HELP!!
New user - issue with my sent emails going to junk or spam
Hello- I'm a new personal user of zoho.com mail. I do not send marketing emails or mass emails or anything of the sort. I left a job after a very long time and needed a reliable personal email account, and I found my way to zoho. My problem is that an extraordinary number of emails that I send are never received by the intended recipient. Many of those emails end up in junk or spam folders but some get filtered out by the recipient's mail server immediately. For example, I cannot successfully send
Cannot receive any email
Hi there. Since yesterday we have been experiencing some problem with zoho mail service. We can send out emails with no problem, however we cannot receive any emails at all. No error message popping up, but nothing in inbox. Thank you David
I can send but I can't receive emails...
Hello, I can send emails to anyone but I can't receive... Can anyone help me? Sorry Bad english.. lb@leticiabringel.com.br
email is sent but the receiver never get an email
Hello All, I could receive email from any domain, however when I replied to that email - it said that the email was sent to the recipient, however they never actually got my replies. Please advise. Thank you
I can't send emails ..
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Why that happened? Please help. Best Regards,
I Can send email, but can not receive.
I can send email from my Zoho Mail but I can not receive. I did already all MX configuration records What should I do? Help!
Sending Mails from gmail to zoo is not possible
Hello Zoho, yesterday I forwarded mail from gmail to my zoho mail address but the mail did not receive. Today I did some more testing and it was not possible to send mails from gmail to zoho. I did also not receive a error response from the mail system. The test from yahoo was successful. So it looks like only gmail is affected. Thank you for help. Mike
Please help to unblock outgoing email block
Please help to unblock the outgoing mail block from vinicius@ocatalents.com.br.
74.201.84.163 is blacklisted on lashback
I've done a test mail on mail-tester.com and i've found that my sender server(sender163-mail.zoho.com) is on a blacklist (Lashback). Can you please check? Best regards, Matteo
Why does it matter if I have english characters in my From header?
Hello, so I'm using web2py and it's mail sending capabilities. I've managed to successfully have the from header to be as I desire using English characters but I get an error when I switch to non-Engilish characters for example: From: Αβγ <user@mydomain.com> At some point I was getting a 553 error but now I'm getting a "Connection unexpectedly closed". Any idea why it matters whether I have english or not characters? thank you,
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: marion.calon@zoho.com Thank you !
Please could you unblock outgoing emails for sophie@fergussons.org ?
I think somebody might have used the address as a spoof 'from' address for spam as I was getting a lot of undeliverable emails back from addresses I had never heard of.
Two situations
I set up Zoho mail for a client 10 months ago. Everything's been working fine so far, excepto for 2 situations: 1) We have an account that's configured in Microsoft Outlook in 4 computers as POP. The problems is that just one of those computers gets all the incoming emails and the other 3 don't, the weird part is that if someone logs in the web those emails are in the server, but they don't sync with outlook. 2) The other issue we've experienced is that supposely after 7 days messages should be deleted
Sender address rejected by server
I have been using my so Soho account on my iPhone and desktop for over a year with no problem. I just bought a new iPhone 6s Plus and set it up identical to my previous iPhone five, however outgoing mail Is rejected and stays in the outbox. I get the error message "sender address 'stephen@fisherxc.net' rejected by server" Incoming emails seem to be working working perfectly. Can you please help me get my new iPhone set up to work with outgoing mail? Stephen
Configuration Zoho Mail Office 365
I'm trying to set ZohoMail when a person send email to zoho the client receives the Office 365 but is returning the mail could help me in this configuration?configuration ?
Error 500
Hi i am new to this, but is encountering Http error 500 with the mailbox. Other than that everything is working well. How can i resolve the issue as i cant access the mailbox. Thanks
No incoming mails!
I'm not getting any incoming mails at all!!! I'm getting the following error message Delivery has failed to these recipients or groups: service.india@aquametro.in A communication failure occurred during the delivery of this message. Please try resending the message later. If the problem continues, contact your helpdesk. The following organization rejected your message: aquametro.in. Diagnostic information for administrators: Generating server: mx.imp.ch service.india@aquametro.in aquametro.in #<aquametro.in
Incoming mail has stopped
I have no incoming mail unless I send to myself. Outgoing working fine. I haven't adjusted any settings, please help. Thanks
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