What is the difference in pointing MX records through domain panel and hosting panel?
Hi, I have used zoho for few of my clients and always pointed MX records through domain panel. Everything works fine. For some clients I am not authorized to change entries in domain panel. So if I use Hosting Panel {CPanel} to create Mx Entry, will it work fine or would there be any problem? Thanks in advance for any feedbacks on this...
Unable receive mails from gmail
Hi Zoho team, I did setup successfully, if I send mail from custom domain to other domain and same domain mail. Mails sending sucessuflly. But when I send mail from gmail to custom domain account it is failing Regards, Thulasiam
Groups invited users
Hi! I created group and invited ten users with their @zoho.com addresses. However, now I see that members are not presented with their zoho.com address in Zoho group, but with some other domain. Even my address is the one that I used when I created my zoho account. Is it possible to change it to use Zoho addresses instead of others?
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I'm having issue receiving some emails. I have one person in particular that is getting the error "554 5.2.3 MailPolicy violation Error delivering to mailboxes". I can send her a message, I received several emails from her yesterday, but today it has been bounced several times. I am running a custom domain.
relay email error
I am trying to send email to my zoho account, to my custom domain (not zoho.com) from another email account ie. yahoo.com. Every mail i send i get the following error: mx.zohomail.com #553 Relaying disallowed ## What can i do?
Problemas ao enviar e-mails
Olá! Criei um novo site e desta vez precisei hospedá-lo o domínio é o mesmo, o registro continua no registro.br enfim... desde então não consigo mais enviar e-mails. Por favor o que fazer? Um abraço!
Emails from Zoho Arrive as "Read" in Other Mailboxes
Hi I have found that if I email from Zoho out to various email addresses, the email arrives marked as "read" already. I have tested this with university email systems (from 3 different universities) and it's like that with all of them. Emailing Gmail or yahoo doesn't present any problems. What is going on and how can I fix it? Thanks
Could not change First and Last name on sender
I use Zoho Mail and I have changed in account settings first and last name, but on all outgoing emails I still see the old name, even after 2 days after change. Where can I change send First and Last name to see it correctly in compose mail window?
Lots of mail going to spam folder
Have the filters been changed lately? Mails that I mark as not spam keep ending back in spam. This is bad for daily email lists that I subscribe to.
MAIL CLIENT ONLY
I've read several threads already but still haven't found out whether I can just use ZOHO as a client interface without having to migrate my hosting to them. I have my own mail server and host all my domains for security reasons. I just want to use ZOHO's GUI (client) to simplify integration to their CRM software back and forth. Can anyone tell me if this is possible since I can't get anyone from Tech support on the phone or get a reply by directly emailing support.
Importing Mail from Outlook via Zoho Migration Wizard
All I want to do is import my mail from Outlook into our zoho mail account but I want to keep the file structure I have in outlook. I've tried converting them to .eml zipping and uploading but everything just get dumped in my inbox and we are talking about 3500 emails. What I want to do is keep the files in the folders they are currently in and import that into zoho. From what I can tell if I use the Zoho Migration Wizard this is possible. But this nifty little app won't work for me I get the following
I was trying to email a fellow youtuber and it stopped allowing me to send him messages :(
I am trying to collaborate with another youtuber so we were emailing each other. All of a sudden I sent him 2 songs asking if he liked either and i got this message: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain zoho.com by smtpin.zoho.com. [165.254.168.100]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Why did this happen and if you know please
Why cant i see incoming emails (outlook) even though i have Zoho synched with Outlook?
I can see sent emails, but not incoming in the emails list on the contact pages. Makes telemarketing quite difficult
Original Message Doesn't show in Conversation View
Hello, Has conversation view changed? In the past I was able to click on conversation view and locate the original email message but now the original message is not available in conversation view. Now I have to search the inbox to find the original message in order to reply. I understand conversation view has no options to customize so I don't think its a setting I mistakenly made? Thank You, John
Keep Folders Expanded
Hi! I want to know if there is a way to keep all of my folders expanded at all times instead of them collapsing everything the page is refreshed? Thanks!
Taking an hour to receive an email
I recently switched hosting. I edited the mx to point to zoho mail and am now receiving mail again. The problem is that it is taking an hour to receive and email from other accounts. zoho->zoho works fast but gmail, yahoo, etc -> zoho takes an hour to receive. Help please.
Problems with Thunderbird
I use zoho with Thunderbird, but for the past 24 hours or so I've been unable to connect to the IMAP server - I constantly get unable to connect/timeout messages. I haven't altered any settings, still using imap.zoho.com, & port 993
You have reached the maximum self unblock limit within the past 24 hours.
Hi there, My wife's account keeps getting blocked, and now advising that we are unable to unblock. Not sure if this is a new policy, but since this morning she has been blocked multiple times yet i cannot understand why. All New Zealand Standand Time - Monday 12.26pm - blocked 09.44am - blocked 06.55am - blocked the last big email sent was 5Mb, hardly to get over excited about and cannot see it triggering blocks. But this was sent 12 hours (Sunday 6.30pm) prior to the block becoming active. Account:
Email template
How do I create an email template in Zoho?
How to sinc CRM contacts with Zoho mail
Help, I bought Zoho CRM professional & Zoho mail standard edition. But the contact list of both applications are not synced!
no-reply@parastorage.com always got to spam
Hello My site generate emails from no-reply@parastorage.com This mail alway go to spam a create a firters but always go to spam :( pleas help
EMAIL SERVICE IS DOWN
3 domains all paid accounts none are working, outlook says offline or error syncing, stuff stuck in outbox, not receiving emails... has been down for about 4 hours.
I Can send email but cannot receive from other than ZOHO
Dear Team, I have my email set up and can send email but I cannot receive any email. I did point MX record to mx.zohomail.com and mx2.zohomail.com My domain is www.kieuky.com Please kindy check and help regards, Tuyen tuyen.nt@hotmail.com
missing folder
I created a personal, free Zoho account recently. I forwarded mail from the inbox of a British (BT) email account I intended to close, to my new Zoho inbox. I created folders and put all this 'old' mail into appropriate folders, so I could refer to them later. This all appeared to work, but I have just noticed that all the folders have disappeared, and of course I cannot access the emails stored within them. Have they been permanently deleted? Are folders only for business, paying, users? Is
ResponseCode 421 ... Our system has detected an unusual rate of unsolicited mail...
Google is blocking my email to my wife's gmail account. [Status: Error, Address: <an_user@gmail.com>, ResponseCode 421, 4.7.0 [74.201.84.157 15] Our system has detected an unusual rate of 4.7.0 unsolicited mail originating from your IP address. To protect our 4.7.0 users from spam, mail sent from your IP address has been temporarily 4.7.0 rate limited. Please visit 4.7.0 https://support.google.com/mail/answer/81126 to review our Bulk Email
zoho mail inbox
I have successfully set up Zoho Mail using my own URL bhagwatiagro.in. I can send out emails, but cant receive any emails, and from where i'm sending mails to this zoho id. the failure mail comes to that email id. i face many difficulties while setting up mu account. so, please kindly help asap.
receiving email delayed
Hi, receiving email delayed can anyone looking to it.
Problem with domain verification for new account
Dear all, One of our new partner (medseahealth.gr) would like to be part of Zoho. I am the responsible person to do this process (to create admin account, contacts etc etc.) So as a first step I chose the Zoho Free plan, then I created an account n.mantamopoulos@medseahealth.gr and now I am in the step where I have to verify the domain (please see the image below). Everything works fine until now except of the step 5. If you check the step 4 you will see that the link works fine and the domain
Allow user to change default "Send Mail" and offer option of Pop-up for either or Assignee or Assigned person
It would be great to allow user to set default to not "Send Mail" on all tasks created, so user does not have to de-select the "Send Mail" option. also it would be great to offer the option to let user use a, or set as default for all new added tasks, a popup to all "Assigned To" users, instead or as an option it would also be great to allow the use of tags used by the, Personal or Group, the tasks is being created for. this way the creator of task, can automatically assign the needed tags, while
Two Factor Authentication fails on new mobile device
I have a new phone and am trying to access Zoho Mail. I installed Google Authenticator. Every time I try a new code from Google Authenticator I get an invalid code error in in the Zoho Mail login. I tried to disable Two Factor Authentication for my account, but it will not let me turn it off. I cannot access Zoho mail from my new device. Very frustrating.
Subfolders inbox
Hello, I have created several subfolders in my inbox. At first it seemed to work well. Now, when I move the emails to a certain folder on my desktop, the emails are only moved on my desktop and don't show on my other devices. Even when I look online (Zoho Website) I ony see the folders but no content. Anyone some advice on this? Thanks. Sven
Inserting HTML into outgoing email...
Is it possible to insert HTML into an outgoing message, using Zoho Mail? I am NOT referring to Campaign or CRM. There is no HTML button, within the Zoho Mail toolbar. Thank you.
Mail From Outside Zoho Not Arriving
Email messages sent from addresses outside of Zoho are not arriving starting about 9:30 am (eastern daylight savings time). I have tested sending email to myself from several different outside addresses. It hasn't bounced but it also hasn't arrived. Email from within Zoho seems to be arriving. Update: One of my test messages from 10:10 am just arrived now at 10:55 am. It is time stamped 10:10 am. Update: A message I received at 9:25 am just arrived again at 10:58 am. It's a duplicate of the exact
Lost email messages
I lost all messages prior to several weeks ago. I know I had numerous messages from the past several years and now I only have 100 messages from the last 2 weeks. Where did all of my messages go?
The mail don´t work well
Hi, I have a little mistake and I remove an user account “info@kuambu.com”, I have this mail hosted and verified with zoho. I try to add another time from “user detail”but always appear on “invitation list”like “pending”. When I try to log in with this user account appear this message “you must verified this account", but not is possible because not is possible to access.What can I do to access or log in with this user account? Thanks
Delete button
Hi, Is there a way reposition the delete button (red x), currently all the way to the right, and bring it next to the "select" box or "read/unread" icon? Thanks and God Bless!
I cannot receive emails but i can send out emails
Hi i am having a problem i cant receive email i did add DNS please see screenshot of the DNS i added but i can sent out emails
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out
Hi Zoho team, I couldnt send my email and this message pop out Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out Can you please advise and fix it for me? Thanks
I want to change "From" field
When I send emails out, it currently reads "My Name" info@myorganization.com. I want to change this to "My Organization" info@myorganization.com. I tried to make this change in my Portfolio, but doesn't seem to work. Can anyone help?! Thanks.
Adding an email account
I'm trying to add my work email account to mailbox but the port number for my account is 993 and zoho only accepts either 110 or 995. What can I do to overcome this? Many thanks
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