Outgoing mail is working fine, but the mail is not incoming
I have been trying for past several days to fix the issue but have been unable to. I can compose and send mails but am not receiving any mail. This is my work email and is hindering my productivity. Please help me sort this issue.
Can´t receive mails from random addresses
Howdy everyone! My problem is the following: My company recently changed to Zoho, because it was recommended to us as the best email service on the net. But ... we have encountered some random problems on our journey. For example; Some incoming mails are not arriving at all (not even on SPAM folder). I have tried everything i found on the forums (i added the address on the white list, i applied a filter to mark it as urgent, etc) If they carbon copy me to any hotmail or gmail adress, it shows up
Email routing error
When configuring email routing with a valid MX destination, the process fails with this message "The input passed is invalid". But the verify email is received at the destination.
Cannot delete account
I'm trying to cancel my account. I followed these steps from a Forum ticket. On Step 4 when I log back into my account, I don't see "Close Account" to click. Step 1: Delete User - Login to your account through https://mail.zoho.com >> click Control Panel (Mail & Docs) >> User Details >> delete the users one by one. Note : The data associated with the user accounts will be lost as explained above in Red. Step 2: Delete Domain - From Control Panel, click Domains >> Ensure the Mail Hosting envelope
DNS Servers changed with CNAME verification
I use PairNIC as my domain name registrar. When I used their custom DNS feature to add a CNAME record, my DNS settings automatically changed to NS5.PAIRNIC.COM and NS6@PAIRNIC.COM when they should be NS2.WIXDNS.NET and NS3.WIXDNS.NET. I received the message "Congratulations! You have verified your domain foxvalleynewcomers.com ." Now that I've verified my domain, can I change the nameservers back to the correct ones?
mx.zohomail.com listed IBM DNS blacklist
Hi, Seems like Zoho is listed on the IBM blacklist. Can you please fix that? http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3amx.zohomail.com&run=toolpage Kind regards, Fokko Veegens
Whitelist issue
An address that I added to my whitelist continues to be sorted to spam. My assumption is that I've done something wrong or incompletely, but I can't figure out what.
How to verify my domain registered with Namecheap?
I have a problem verifying my domain with ZOHO, anyone could you please help me? Thanx
ActiveSync in Outlook 2013
Hi there, As I am sure you are aware, Outlook 2013 supports ActiveSync. When I try to configure my account using the EAS settings in Outlook 2013 I receive this message: Log onto Exchange ActiveSync mail server (EAS): The server you are trying to connect to uses an supported version of Exchange ActiveSync. The server is using version: '10, 20, 25, 120'. Contact your server administrator or Internet service provider (ISP) for assistance. Are there any plans to update your ActiveSync implementation
not recieving emails
I have setup my zoho account earlier and working fine, but i am not receiving email since yesterday. i have checked my mx record and other dns setting everything is normal. i can send emails but not able to receive the emails, pls help domain name:- icg.co.in
Still no mail...
It's been five days and I still cannot receive emails. I followed the directions for setting up a "go daddy" domain, but it's been twice as long as necessary and it still is not working, and no response to my email for support. Not looking good for an upgrade, I guess I'll go to Google...
Read receipt notification
Hello I get a Mail Delivery Status Notification (Delay) whenever I accept the read receipt which the sender includes in his mail. After I click on the "yes" and read through the mail. The following mail gets delivered to my inbox. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 08 Jul 2015 23:32:57 -0700 from xx@xxx.com [xx@xxx.com] ----- The following addresses had
Incoming mail being forwarded
Hi, my Zoho incoming email is being forwarded to my Gmail Account. I did not set up the forward email and removed my gmail account from Zoho settings. I'm not sure why this is happening or how to fix it. Any help would be greatly appreciated.
Do I have to change the MX records?
I am setting up the email feature and I have a question abut the MX records. Do I have to change them? I have 2 email addresses set up on my domain. If I change the records do I need to set up duplicate emails in Zoho? Thanks.
Superadmin secondary email id is being used as the email id
i am the superadmin and i am unable to delete a secondary email id that is actually being used for mail instead of the primary emailid. Please help asap. Urgent.
Acccount Not Active
Hello there. I have heard a lot about Zoho.com and now want to join this community.I just signed up and whenever I want to go to mail , it says account not active .. Any help??
We forgot to configure SPF... and now we're blacklisted
Greetings, We recently migrated our mail from our domain to Zoho and configured DKIM but in an stupid oversight, we forgot to include a SPF register in our DNS. Now we've been blacklisted by Hotmail and Google. Any idea on how can we fix this?
Unblock request
Hello Please unblock nada@racunovodstvo-mali.si, email was blocked due to the Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Thank you.
Not receiving some emails
I can receive emails from some but not all. When I send from my work I get this. But when I receive from my gmail its OK. Delivery has failed to these recipients or groups: info@greenbeanaccaountants.com.au Your message wasn't delivered because the recipient's email provider rejected it. Diagnostic information for administrators: Generating server: server-4.bemta-8.messagelabs.com info@greenbeanaccaountants.com.au Remote Server returned '< #5.7.0 smtp; 551 5.7.0 recipient domain does not exist in
Magento transactional email setup
Hi team, I am trying to send transaction emails in magento through by email id created in zoho. But I am getting an error while setting up the email setting. Can you please have a look and let me know what is the issue. The issue is in the SMTP setting that I have been trying to setup. but zoho server is somehow not allowing it to be send. Screenshot attached for your reference. Thanks Charles
Unable to send an email get rejected by the server
Hello everyone, thank you kindly for reading my question/problem today. I can successfully send emails from my IPad however I cannot send emails from my IPhone, it says "A copy has been placed in your outbox. The sender address "rhys@rhyssmart.com" was rejected by the server". How can I solve this issue? Thank you.
How do you view the mail of a second users email?
I set up a secondary email from the one account but can only see the email from the main user email. Cheers
IMAP delays?
Hello everyone, I have developped a php script that gets new emails from my Zoho mailbox via imap. My problem: there is a 20-25 seconds difference between the time I can see a new email in my mailbox (in the web email client) and the time my php script can get it via Imap. For example when I send an email to my Zoho email address I can see it straight away in the web email client but my php script will be able to get it only 20-25 seconds after I see it in the mailbox (I've run tests with another
Mail sending ok but not incoming
Hi! I have been facing this problem for several days now, outgoing mail is working but there in no mail incoming It is hindering my day to day business communication and would appreciate your help in sorting this matter We are registered under samyak@mujassme.com with several other linked accounts. The domain is registered under GoDaddy but it says it is not the name server. Please help us getting it working again! Regards, Samyak Jain +919540556000
Not Able to send mail progmatically
I have enabled SMTP settings in the mail account.I am using spring framework in my application. Following is the settings used in our code. <bean id="itech.mailSender" class="org.springframework.mail.javamail.JavaMailSenderImpl"> <property name="host" value="smtp.zoho.com" /> <property name="port" value="465" /> <property name="username" value="email-id" /> <property name="password" value="password" /> <property name="javaMailProperties"> <props> <prop key="mail.smtp.auth">true</prop> <prop
Undelivered mail returned to sender
Getting this annoying message constantly over the last day. Here is an example of one, but there are plenty more of these ============ Forwarded message ============ From : <mailer-daemon@mail.zoho.com> To : <crystal@campusfamilydental.com> Date : Wed, 15 Jul 2015 05:16:39 -0700 Subject : Undelivered Mail Returned to Sender ============ Forwarded message ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of
HELP!! imap server is down YET AGAIN!!!
"offline" or "credentials failed". same issue across 3 domain names using zoho mail and issue is on multiple devices using Outlook imap. PLEASE FIX!
Problem with incoming emails
The incoming mails are showing the following error Delivery to the following recipient failed permanently: rakesh@zppoz.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain zppoz.com by zppoz.com . [43.225.55.107]. The error that the other server returned was: 550 No Such User Here Please suggest it's critical for me.
Unable to verify email
When I try to verify an email address via one of the links that looks like " https://accounts.zoho.com/confirm?DIGEST=....", i get a messages stating that the link has expired. This happens even when the link is only 1 minute old.
Incoming mail not working properly
Some mails are not arriving at all, although they are being sent properly. (i can check this by CC to any hotmail or gmail adress). I had a previous threat and it was deleted. why? https://help.zoho.com/portal/en/community/topic/can%C2%B4t-receive-mails-from-random-addresses
Cant get emails
Hi all, I have my domain (timeoutcounselling.org.uk) registered via names.co.uk. My website is hosted on wordpress, but I want to use zoho's mail function. I have the MX servers setup on namseco but all mail that isn't from @timeoutcounselling.org.uk is bouncing. Can you help? Thanks, Lynne
delivery receipts, font size in compose, external smtps
Hi, 1) I really want to take the plunge into zoho email and put my colleagues into this but some of the features needed for me are still missing and hence, I am re-requesting them. A few months (or may be years) back I had asked the 'delivery receipts' feature to be given (read receipts feature is already there) and a zoho lady replied back here in the forum saying that you will try and give the feature. That feature is still not included. Please give the feature immediately. Urgent! 2) For my emails,
Access Denied
Hi, My Client - sahil@instantitr.com has made some configuration and restricted himself to one IP and he can not get back to that IP. So the admin account is locked down. What can we do to remove this restriction? I searched on your documentations but there is nothing related to this issue. Please help.
how do i change my "from" name that my recipients see when i send an email?
Right now they receive like this: "Company Name" <myname@company.com> I want to say: "My Name" <myname@company.com> please help
How to change admin email id
I have set admin email id to xxx_yyy@domain.com however I want to change it to new email id as xxx@domain.com How to do that. I cannot delete this account
Unable to receive emails from yahoo
I can receive emails from Gmail but not from Yahoo. Below is the message. Please help. 550 5.1.1 < jaymin@riddhipackaging.com >... User unknown
If you delete your account, can you create the account with the same details?
I am wishing to change the main email from which I can view and send emails. Cheers.
Not receiving MailChimp verification e-mail
I can receive email from other services, but not received any email from MailChimp for verification of domain ownership e-mail
Exceeded unblock requests in 24 hours
Hi there, I tried to send a group email out to more than the limit of 100 per email (which I wasn't aware of) so got my account blocked...I unblocked it but as the email was still in my Outbox it tried to send again (or I did more likely by accident) I've now exceeded the number of unblocks in a day and have been blocked for 24hrs...can you please undo this? I'm a small business and really need access! Many thanks in advance emily@brett-inc.com
inbox full deleted almost all my emails not working yet
I urgently need to know how and where I can see if I have a paid account. What should I do to reset my inbox. I can not delete all my emails. I need them.
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