Domain Verify Fails
I am trying to verify my domain somanibrothers,com under email hosting but it gets failed even after successfully adding cname & txt records. Kindly help.
Closing account
I find myself in an infinite loop. Every time I try to close my account, the system says to delete the organization associated with it, but I cannot delete the organization without deleting all users, but I cannot delete the only user associated with the organization because the system says I am not authorized to perform this operation. Please instruct me as to how I can close permanently the en e-mail account and all associated users, businesses, etc. Thank you.
Unable to send email
Hi, I'm trying to send emails and I keep getting this message: Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target This only started happening a few hours ago and I did not change any of my settings. Is there an outage or a greater system problem happening? This
Emails not going to CRM folder in Outlook
Can anyone help. When I add a new lead or contact in Zoho any replies to emails I sent went into outlook and then a CRM folder. This has stopped happening. Also my CRM email notifications seem to have stopped coming through. Has anyone got any idea how to fix this?
Can´t Recieve Mails with Attachments
I´ve had this problem for 3 days now. I can send and recieve e-mails, but can´t recieve e-mails that have any kind of attachments in them. This has been happening for my account and for humberto@lafusteria.mx, another account that I control. The returning email says this: Delivery to the following recipient failed permanently: maria@lafusteria.mx Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain lafusteria.mx
Filter doesn't
Dear Sirs, I made a filter to sent email to a certain folder. First I created the folder and second the filter. After creating the filter the folder disappeared. Where can I find this folder? Kind regards. Marcel
I receive a message says " Sorry, you have exceeded the daily limit of sending 500 email per day in your edition."
Der Zoho support team, I got the above message, I tried severl account that use defferent PCs still get the same message. What I should do to resolve this problem? please advise Mohammed Bitar Cinemana
Problem in sending email while doing IO operation
sent emails not appearing in sent items Problem in sending email while doing IO operation unable to receive emails can anyone help. thanks
Outgoing Virus Detection
Recently I have had outgoing email fail to be delivered because Zoho has detected a virus in the email. For example: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. quick.XXXXXXXXXXXXXXX@spam.spamcop.net Error, ERROR_CODE :552, ERROR_CODE :5.7.1 virus Suspect.Bredozip-zippwd-8 detected by Zoho Mail You'd think that would be a good thing. Except here's the problem, I
emailing multiple contacts from 1 account
Hi, I have multiple contacts for 1 account and I regularly want to send a single email to all the contacts. I don't want use an email template as this seems overkill, I just need a selection criteria so I can type a normal email message and select all the contacts I need in 1 step. Is this possible?
Cannot verify Domain via CNAME or TXT
Hi I have tried to verify the domain appbackr.org via both CNAME and TXT It has been about 6 hours and the domain still remain unverified. For CNAME, you can verify by going to zb14266858.appbackr.org For TXT, I have set to zoho-verification=zb14266858.zmverify.zoho.com Thanks
Need to unblock user
Dear Zoho, dr.beraha@helix.com has been blocked because she added a number of BCCs to an e-mail which bounced back. I tried to unblock her but it fails and gives me the prompt that this action is only for paid users. Would you please unblock her. She has been schooled! This is urgent, thanks Ray
Unable to use email template
Hi, I have created an email template called Bagicha First email template. However, I am unable to Send mail to my leads using this template. How can I use this template. Also, can email replies to bagicha.com domain showup in zoho crm for emails initiated by zohocrm Thanks, Saroj
Confused about "repeated failures" email
Hello everyone and thank you in advance. I just received am email from noreply@zoho.com which says: Problem while forwarding mails to me@mydomain. Repeated failure will disable email forwarding. This is a new "backup" free account that is to be used infrequently. I thought I had everything properly set up and everything appears to be working correctly. There are no failures in Control Panel\Mail Administration\Troubleshoot. I just don't know what the problem is and hope someone with more experience
Delivery to the following recipient failed permanently
Hi, When I try to send an email to my zoho account I get the following error: ----------------------------------------------------------------------------------------------------------------------------- Delivery to the following recipient failed permanently: info@web-dot.be Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain web-dot.be by smtp.secureserver.net . [72.167.238.29]. The error that the other
Can't receive emails to aliases.
I set up 2 email aliases under my default email address I set up using my domain name. I can send emails out using the different aliases, by choosing the drop down menu in the 'From' section of the Compose email, but when I try to reply to the aliases as a test, I do not see where I receive the replies. Can you please help me figure out how to receive emails sent to the other aliases? Thanks, Krista
EMAIL BACKUP by USING EMAIL FORWARDING
I read the help guide on email backup for forwarding of incoming emails for all users. However, where is the instruction/guide to execute this task as (where do I input the backup email address to forward incoming emails for all users? Thanks
I can send new emails but I can not receive...Please Help!
I have tried everything I can think of and am stumped. Here is the error message. Delivery to the following recipient failed permanently: harvey@theflyingkolache.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain theflyingkolache.com by smtp.secureserver.net . [72.167.238.29]. The error that the other server returned was: 550 5.1.1 < harvey@theflyingkolache.com > Recipient not found. < http://x.co/irbounce
WHY IS USER EMAIL CREATED IS IN PENDING STATUS
I have add user for email with address sales@mypetshop.com.my and it failed and now sit in Invitation LIst as pending Why? This is the 10th User that I have added. I understand that beyond 10 users, it is chargeable, so, I can proceed to add users beyond 10 and accepts that I will receive a charge from zoho
Emails doesn't arrive to my inbox
Hello, since a few days ago, emails stopped showing up in my Zoho inbox, just for one of my accounts. When I send a test email from gmail, it directly gets redirected to the redirect email I have set, but it doesn't show up in the zoho inbox. Any fix? thank you
Unable to receive mails in Outlook
Hi, I have recently opened a domain with zoho. While using Outlook, Iam unable to receive mails on them, whereas; Iam able to send mails from outlook. PFB the error message I receive sending mails from my personal id to my domain email id configured in outlook. Please help Delivery to the following recipient failed permanently: mail@invogueent.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain invogueent.com
Can't add user - User already exist in your organization
Hello, When I'm trying to add user with its email. It always says User already exist in your organization. But I didn't add that user yet. Hope you can help me. Thanks
There seems to be a lot of spam
I seem to be getting a lot of spam, virus generated russian dating spam, the sort that my previous mail host rejected during the inbound SMTP transaction. Is there any way of getting rid of this spam altogether instead of accepting them into the spam folder?
I'm not receiving emails! People trying to send me emails get below error message!
I'm not receiving all the emails sent to me, just some! People trying to send me emails get below error message! Recipient: [SMTP:sarah.cutler@resolutiondm.co.uk] Reason: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Could anyone help?
Email ID already exists
Hi, I have the same question as a lot of other posts. I just registered with my own domain and achieved the verification. Now, I can't use my preferred email address mail@mydomain it will let me use other things@ but I want mail@. The error I get is Email ID already exists, but it definitely doesn't. Any help would be much appreciated - thanks
Blocked again. Tutor me on unblocking PLSSS
charles@gslc.com.ng Has been blocked again. Kindly unblock and advice me on how to unblock. I have tried your previous advice to no avail. Thanks.
Delivery to email failed
Hi there, I am able to send emails out from my newly formed business email address but when I use my personal email address to send emails to the business one (was trying to see if it worked), it bounces back and says delivery failed. How do I fix this?!
will not let me add an alias
Hi -- I would like to add an alias to my mail account (I am trying to add pub@tombu.com), but it will not let me because it says "The email address is already registered with another account which is not a part of this organization." How can someone else register a tombu.com email address?
Hii
I have the same problem with another 4 email addresses ambergreen_73@zoho.com , ambergreen_74@zoho.com ambergreen_75 @zoho.com ambergreen_76 @zoho.com
Not receiving from hotmail ???
Seems working with the sending , but iam not able to receive from hotmail here the msg ( all my mx records are up and running ) This is an automatically generated Delivery Status Notification. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipients has been delayed. info@hackneytuition.com
Accidentally deleted all my contacts
I clicked on one email address, clicked on delete, and then all my contacts were deleted. How do I get them back?
Calender issues. Kicked out of Webmail session
Im having a weird issue with Zoho Webmail When i click on the contacts module it kicks me out of the session back to the login screen Its happening with all user accounts i have setup Any ideas ?
Unable to create an application specific password
Hello! I'm trying to create an application specific password. I've enabled the two factor authentication. When I click on the button to generate one application specific password I get the message that an error has occured. This error message is extremely vague as it gives no information at all. There is just this error. Any help to fix this issue would be greatly appreciated!
stuck "loading..." on inbox view
Hello, on inbox view of zoho mail of a POP account I can see only stuck "loading..." The other folders work fine, please note that I'm using this account for a year without problems. The POP configuration seems ok. Thanks, Daniele Bello
I can send but cant receive
Hi, My user ID is admin@laentrega.com.mx I can send emails to other email IDs and when I respond back from one of those IDs I get the following error notification Delivery to the following recipient failed permanently: admin@laentrega.com.mx Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain laentrega.com.mx by smtp.secureserver.net . [68.178.213.37]. The error that the other server returned was: 550 5.1.1
can't receive mail
I started using zohomail since yesterday. But the problem is that i can send mail without a problem. But when i send one to my zohomail account i can't see them in my zoho-box. I do get a notification on my gmail account though. I have checked my MX values through a 3rd party website and they show up good. The domain this problem is accuring on is info@tantekaatje.com , sales@tantekaatje.com & klantenservice@tantekaatje.com Thank you in advance!
How do I reconver my master account?
I have the domain 1000-voices.com and have tried all my email accounts, but none of them are the master account. I want to upgrade the email for my account so that I don't hit my email limit. How do I recover my master account?
Unspam my contact form messages
I have website and email i receive from contact form the go at spam. The email always change and only the subject stays the same. So i can whitelist my domain. I try also filter my subject but again nothing. How i can unspam my contact form..?
Unable to send emails due to authentication issue
I had to change my password on Google email and now I can not send emails from inside the Zoho I am getting the following error Error while processing the request! Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 oj16sm1350543pdb.77 - gsmtp I could not find where I need to change my Google authentication since I am connecting via Google App account
Domain already exists.
Issue with: Add a Domain I'm trying to set up free email using Custom Domains. I set up the wrong email address for the Super Admin on my first attempt to configure this service. I figured the easiest thing to do, was to delete everything and start over. Except now I get the error: Domain already exists. How do I get the domain deleted, so I can start over from scratch? Please assist & thank you, Tim
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