please unblock my account
info@prosandcomms.com
Migrating email from outlook.com
Hello, I am in the process of migrating from outlook.com to Zoho. While i am creating the migration rules, it gave me an error "Authentication details provided was rejected by Source server. " I am sure the credential I used is correct and mail server setting is also correct (imap-mail.outlook.com:993) I am wondering if anyone else ran into the same issue.
My mail outgoing is Blocked
Please, I tried to unlock the mica@desconectemagazine.com user from the Control Panel >> Troubleshooting >> blocked accounts, but you can't because I see a message "the operation is to allow only for paid users" Can you help me?
Unable to receive mails from Gmail or Domains using Google servers
Hi, We are unable to receive any mails that are sent from Gmail or domains hosted on Google App / Google server. The mail goes through, but it is never delivered into our Zoho mail inbox. I have tried sending mails from two different gmail accounts and one account hosted on Google App, and the mail was sent. However, the mail was never received on Zoho mail. Mails can be sent to Gmail or Google App accounts using Zoho mail. But mails sent from Gmail or Google App account goes out, but is never delivered
Not able to receive mails...
Hi... I'm not able to receive any mail... but i'm able to send mail... Kindly resolve my problem.. i have configured mx in godaddy.com... after configuring only i'm able to send mail... but not receiving the mail. Request not to suggest the thridparty tool.. which is of no use.. it shows only the hosting server names not the mail configuration... my domain is in godaddy.com... and my hosting is in hostbuddy.com and email accounts are in zoho,com.. for mail account i think mx configuration is enough..
Mx Records not pointed to Zoho
Hi My domain www.vdn.co.inhas been verified and i have change the MX records. I have check via mxtools.com. But, when I check the control panel. It say The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho. Please advise what needs to done in addition to what is done. Regards VDN
mx records bluehost
I'm having trouble getting through the MX records stage with bluehost. The only domain I have an option of picking is my current one. once I enter the "@", "14400", "mx" "mx.zohomail.com" and "10" I get an error message that says YOU MUST PROVIDE THE NAME OF THE OLD EXCHANGER. Anyone know what I did wrong?
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi Sending mail to my mailbox returns a 554 5.2.3 MailPolicy violation Error delivering to mailboxes to the sender (mail attachment is only 22MB). Whitelisting the sender did not help. Could you please tell me what to do? Kind Regards, Serge
Cant Recieve Mails
Hi! I Am Able to Send mail to the other users but not recieve in inbox. Personally tried sending test mails and got this reply: Delivery to the following recipient failed permanently: contacto@decoro.com.co Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain decoro.com.co by smtp.secureserver.net . [68.178.213.37]. The error that the other server returned was: 550 5.1.1 < contacto@decoro.com.co > Recipient
553 Relaying disallowed
Hi guys, i need your help! I can send e-mails with my @rambla.co email but when i try to receive one i get the following message: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain rambla.co by mx.zohomail.com. [74.201.154.201]. The error that the other server returned was: 553 Relaying disallowed Any ideas on how to solve this issue? I would very much appreciate your input! Thanks!
553 Relaying disallowed - URGENT
Hi, i configured 3 email accounts on ZOHO under the domain rambla.co and i can send mails with no problem, but each time i try to recive one i get the following message: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain rambla.co by mx.zohomail.com. [74.201.154.201]. The error that the other server returned was: 553 Relaying disallowed Any ideas guys? I would really apreciate any kind of input to solve this
Incoming mail delayed within Zoho
Hi. Yesterday there was a big delay in receiving some email messages in Zoho. They eventually arrived several hours later. When I looked at the received headers the messages had arrived at Zoho very quickly (less than a minute). But they were not visible in the web user interface until hours later. The sequence was like this. The messages were sent at '16 Aug 2014 08:51:44 -0000'. That is 08:51:44. They arrived at mx.zohomail.com a few seconds later at 'Sat, 16 Aug 2014 01:51:49 -0700 (PDT)' that
No Incoming Mails (New Account)
HI! I have no incoming mail unless I send to myself. Outgoing working fine. I ran a test and the MX seems ok: http://mxtoolbox.com/SuperTool.aspx?action=mx%3avjplanificacion.cl&run=toolpage# I Hope you can Help me.
Since today I can't receive emails
I've been using soho email without trouble for months, but today I noticed that I'm not able to receive any email with my Thunderbird client. So I tried from the web mail but it is the same, nothing at all. There is no problem to send emails. Please help, I was in a registration process and need to receive the confirmation email. Thanks.
Email Policy Restriction
Hi On this page https://www.zoho.com/crm/help/zoho-mail/send-and-receive-emails.html It says In the Paid Editions – 300 x total confirmed and active users (per day, per organization). 12 AM to 11.59 PM GMT is considered as one day. For example, you have 5 active and confirmed users in your organization’s account. Then the total number of individual emails that a user can send per day, per organization will be up to 1500 (300 x 5) emails. So I have signed up with 10 users, and should be able to send
Not receiving emails
Since this afternoon I've not received any of the emails that have been sent to me. I have not changed the domain name or have a company account. This is very inconvenient. Can you please help.
Add User: Invite from CRM: user blocked
Trying to set up mail for our domain for the first time. Verified our domain. Seems I successfully added myself as a user (I had tried zoho mail previously). Trying to add a second person, but he's blocked--see screenshot. How to fix please?
storage not release after deleting mail
Dear sirs/madams I have been trying free up more mailbox storage by deleting emails, i already deleted 2 years of old emails but the stats had not change and stay in 85%. Also tried doing as suggested in the other thread by going to setting->mail account to refresh, but nothing changed. Advise please. Andy
Default screen changed
When I used to login, I always got a screen letting me choose between docs, mail, and apps. Suddenly, that changed, and all I get now is an icon for docs. To get to mail, the service I use almost exclusively, I have to choose it from a drop down menu--a real pain in the ass, especially since I check my mail several times a day. Is there any way I can set it so that I just get mail when I login? I don't see any way using preferences, etc.
Delay in recieving mails in zoho
Hello, I am a new ZohoMail user. I am just creating a small business domain with couple of emails. During my internal tests today there is anoying delay in recieving emails in Zoho (both through mail.zoho.com, and an external client). The delay is between 15 minutes to 2 hours. Previously I was using the business app from google and there was no problems with delay in recieving mails. Do you have some issues regarding this or the problem is by my side? What should I check. Below please find the hedder
Emails not being received today on any of my zoho mail accounts
hi since 3pm uk time none of my emails have been coming through. i have 8 users and none of their emails are coming through. domain is www.hdstele.com @hdstele.com please help!
Mail is disappearing, showing up in wrong folders, trashed mail is returning
Zoho Mail worked great for 6 months. Now all of a sudden, mail is vanishing—a lot of mail! Mail I deleted is coming back to my Inbox. Mail I read in my Inbox is missing, but shows up under Views; All Messages. I read my mail with Apple Mail and never had an issue whether I check it on my Mac or iPhone. Now it can't be trusted. I rely on email for business and I am at my wits end. Please help.
* OK svwall.zoho.com IMAP4 Server (Zoho Mail IMAP4rev1 Server version 1.0) error
hello, i tried to setup Zoho mail as POP Account via this article: https://www.zoho.com/mail/help/outlook-imap-access.html. when i finish to configure it, outlook gave me the following error: * OK svwall.zoho.com IMAP4 Server (Zoho Mail IMAP4rev1 Server version 1.0) what i did wrong? Best reagrds, ofer
Migrating email from outlook.com
I am currently using custom domains at Outlook.com and i am considering moving over to zoho since they've stop supporting it. I am trying to migrate email from outlook.com but i kept on getting error message saying "Authentication details provided was rejected by Source server. " I am sure the server and password information i provided is correct but i just can't figure out why it's giving me this error.
Failing migrating mails from Gmail due to account being suspended?
Hi, I am in the middle of migrating existing mails at Gmail to Zoho. My account at Gmail is being suspended because it is over the 30 day trial period. I keep getting this error message: "Authentication details provided was rejected by Source server. Kindly provide valid username and password." when trying to create an account for migration though I can confirm that I have already inputted the right source account details at Gmail. Could this failure be the effect of my account at Gmail getting suspended
Name on Email View
Hi There. Does anybody know how you can change the name displayed to the left of the inbox tab in email. For example in the zoho advert it says Patrica Boyle and next to it patricab@company.example - does anybody know how I can change this name. I have tried changing the nickname but this does nothing. Please see example!!! Thanks AlexanderFurber.co.uk
Delivery to the following recipient failed permanently:
It's keep receiving this error message even after my mx record is edited. --------------------------------original message---------------------------------- Delivery to the following recipient failed permanently: sathish@kalaimagalgarments.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain kalaimagalgarments.com by kalaimagalgarments.com . [72.249.68.78]. The error that the other server returned was:
No able to create account as it is listed in Invitation list
I can´t create the user account jesus.martinez@mgasesores.es. It send's to invitation list but not listed in the user's list Thank you.
Sender Address Blocked
Hi Team, my account has been blocked due to "Sender Address Blocked" Would you please unlock it? I knew limit of number of email sent, but I didn't know there was the limit of size. I will take care of it. Thanks. info@m2casino.com
Can not send email to Zoho mail even with correct MX info - can you help please?
Hello - could you help me with the above please? Thank you!
problem with the mail service
Hi, is there any problem with the mail service? Since 10:26 I haven't receive a new email. I tested sending email between my Hotmail, AOL, and Gmail accounts and no problem between them but Zoho didn't receive any of test emails!!!
Unable to send mail through Zoho (535 authentication error)
I am unable to send any mail through Zoho, it always gets returned with a 535. I believe there is a problem on Zoho's end. How can I have thi fixed?
535 authentication failed. can't send mail!
My zoho mail is getting rejected from the zoho relay with error 535. Zoho employees, please help I believe there's somethign wrong with my account.
delete or modify email group
hello, I created an organizational group and now i want to modify it as a public group and I cannot modify it, I receive "internal error occurs". I tried then to delete it, remove the users from the group, etc, but every time I get the same error! What do I have to do? Thanks, Mircea
Outgoing authentification failed
Hi, When I try to add external email accounts and use custom smtps in the option 'send mail as', it gives me the error: Outgoing authentification failed. Same problem when I try to send mail as from gmail or hotmail address smtp. Why is this happneing? Help me out please...
missing emails
I'm using this free version of zoho mail. I found some of the emails are missing from zoho inbox and junk, while my other personal gmail account able to receive. Please let me know if I can fix it by any configuration.
Can send email but not receive emails
Hi everybody at Zoho, for a couple of days now, I am not able to receive emails via Zoho. My domain is http://heartholz.eu, I did set up the mx records correctly. All worked just fine and then stopped working for no apparent reason. Thanks for your help. S
Move and merge email accounts
Hi: I made the mistake of keeping my Admin account and personal user account separate. I since realized that I could have both identities in one account, with separate email admin@ and user@ addresses. How do I go about moving the user@ emails into the Admin account? One thought I had was to create a user1@ address in the Admin account, then move all the user@ emails into user1@, terminate the user@ account, then rename the user1@ to user@. Seems very difficult and overdone to, as far as I'm concerned,
Lost Verification Code
I originally verified my domain using a zb****** code through godaddy, but i moved my domain to be managed through wordpress. I am trying to set up my mail and have changed my MX records but i think i have to change my CNAME too. To do this I need my zb verification code which I have not been able to find. Is there a way to find this through your dashboard? Thanks
Apple Mail - Cant send mail
I have set up my mail account in Apple mail and can receive emails but not able to reply to them, can anyone help
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