zoho email can receive emails from gmail, but not from yahoo?
Hi, I've recently set up a number of email accounts, MX records are all up to date. emails can be sent out just fine, but when I test to receive emails, they are received fine from gmail, but when I send from yahoo I get the following message; Sorry, we were unable to deliver your message to the following address. <info@icf-ltd.co.uk>: Remote host said: 550 <info@icf-ltd.co.uk>: Recipient address rejected: User unknown in virtual mailbox table [RCPT_TO] Any idea what to do about this?
Unable to access POP3 or IMAP on Outlook, Android and IOS
hi I am unable to access POP3 or IMAP on Outlook, Android and IOS for any of my email ids. On outlook it keeps asking for password. On Android and IOS - it is not getting authenticated. I have enabled POP3 and IMAP on settings of control panel and email. I have given the following credentials in outlook, android and ioa. pop.zoho.com smtp.zoho.com SSL 995 465 imap.zoho.com smtp.zoho.com SSL 993 465 Pls help urgently to resolve issue.
Not recieving incoming emails
Hi everyone I have godaddy hosting and I have setup my email on zoho. I am not able to receive emails on the zoho webmail. However I am able to send the emails from zoho account successfully. Also wanted to add that I am not able to add the mx2.zohomail.com in the MX section of godaddy. It says that there ZONE FILE RECORD errors Plz help on this Thanks
email problems.
Hi I have just setup zoho mail and im having problems with sending emails to my new zoho email address and also receiving emails sent from other email address? I have done the cname set-up to this time. Have i missed anything in the setup? Cheers, Rikki
Emails do not display properly
Our emails do not display properly. We use Zoho email on Chrome browser. First, look at how this email displays in the browser: Now, look at the email encoding: Why are we having these problems? This is not the only email.
I have added a custom domain for zoho mail, I'd like to change the email address that I chose for admin.
Hi, I have setup a custom domain for zoho mail. When I did that, I was asked to choose an email address in that domain to be associated with the admin account. I need to change it and associate that email "hello@mydomain.com" to a different user and password. How can I do that? Thanks,
How to retrieve the user name of my domain?
Create an account for my domain rodrigoslay.cl and for some reason I can not remember: D lost the administrator user :( how could know what the administrator or user email for my domain?
incorrect time on emails
i have just opened a zoho mail account and the mails are arriving at seemingly arbitrary times [even with relation to each other] although they have all been sent from european timezones i have just sent myself two test mails which were at least moreorless consistent one arrived at 13:27 european time but is logged at 04:28 and another at 13:29 which logged at 04:31 i'm inferring this means the clock is somehow set to U.S. timezone although the calendar does seem to be set to my european location
Does Zoho Support Syncing Contacts Via IMAP?
Specifically I would like to sync my contacts with Outlook 2013 using IMAP. Is this possible? Has anyone done it?
Getting Invalid credentials through IMAP
Hi, When I am trying to access my mails via thunderbird I am getting an error which says either the username or the password is incorrect. Attaching a screenshot for your reference. Regards
Email problem
Hi there, I've now configured the MX settings in the DNS and verified the records with the mxtoolbox, however, I can still not receive emails. Greatly appreciate your help! Thank you.
Unable to send or receive emails on my account
Hello, I am unable to receive or send any mails through support@refiral.com. Please check and update. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:535 Authentication Failed
HI, I just started a new account and found I can't send email, or receive. What's wrong with this? I found I even can't post the issue here. Hope you guys can respond quickly. Cheers, August
unblock me please
Hello, can you please unblock my account info@prosandcomms.com? thanks
Help! "Connection timed out" - Zoho Mail Android App
Hi, I'm having a lot of connection issues on my Zoho Mail Android App lately, if I'm using a 3G connection. It keeps showing the "connection timed out" message (as you can see in the image attached) whenever I try to get new emails. It's definitely not a internet connection problem, because I can browse the web and get my corporate mails using another email app at the same time, with no troubles. The weird thing is: If I connect to a WIFI connection, it works like a charm, and I can get my emails.
Copy subfolders in a new folder
Dear All, In my zoho mail account I have a folder with 30 subfolders and 2-3 subfolders inside the subfolders. I know that I can move folders in another folders. My question is if there is any way to copy this folder (with the subfolders and sub-subfolders) in one new folder. Or I have to create again from scratch all this folder 'tree'?
Email storage isn't lowering after deleting all emails?
Hi, I backed up one of my users emails, and then deleted all but the most recent 100 emails. I also emptied all the other folders including the trash folder. However, when i login on my admin account and go into control panel, it is still saying that this user is using 46% of his storage. Can anyone help me why this storage isnt changing? Cheers! Richard
Cannot Send Emails from iPhone
Hi All, I'm trying to add my Zoho account to my iPhone mail. The Zoho app doesn't allow the keyboard to turn horizontally and it's driving me up the wall. I was able to add the account successfully and all my emails synced, but for some reason when i try to send an email I get an error saying "A copy has been placed in your Outbox. sending the message content to the server failed." I have verified that my password and username are typed correctly, that the SSL is on and that the port is correct.
My emails don't arrive to destination
Hello, In my account some emails are not arriving to the destination address. Once, I also received a mail saying Zoho is blacklisted, which is a problem because I was sending an e-mail for an important client. Please find it below. What is happening? My Zoho account is supposed to be working fine. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. (e-mail address)
Gmail syn to ZOHO
Please help with step by step instructions on how to sync gmail to ZOHO.
Read hebrew messages
Hi, I received email in Hebrew but I cant read it because its gibberish. Can I change the text coding support hebrew? Thank You
Domain already exist
Hello, My domain is: www.alainpicard.us And of course I have the message: domain already exist...
HELP sending gmail using smpt to change FROM on the gmail to reflect my Zoho email address:
I am really having a hard time. I think I do it all right. But then I am wasting HOURS trying to fix problems. I have my doamain with Go Daddy. I changed the Cname and MX records to rerflect my zoho account. I now can use my domain name in my new zoho address and it works properly. Now I set up mail forwarding with Zoho to forward my mail to my basic gmail account. It works great. Everything fine. Then I wanted to send emial from my Gmail account but have the email reflect my Zoho email address.
Mail Forwarding Internally vs Externally
Hi, Example I have two email accounts created. The first account a@mydomain.com is forwarding to external Gmail email. The second account b@mydomain.com is forwarding to the first account above, a@mydomain.com. But when an email is received by b@mydomain.com, the email ends up in the a@mydomain.com "Inbox" instead of being forwarded to external Gmail. Why doesn't the email gets forwarded to the external Gmail? Thank you.
Outgoing mail is blocked but user limit not reached
I've been trying to update folks in my address book about switching to zoho for email, and sent 4 messages with 25 addressees each, and then the account was blocked with the message "Dear User, Your Mail Outgoing blocked. Reason :Daily Recipient count exceeds limit [Total Recipients=500" and I also got another one with "Dear User, Your Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=25 ]" even though I only got 3 bounces from the bunch that actually got sent. I
Outlook 2010 configured correctly and tests fine for both incoming and outgoing servers but fails on automatic send/receive.
Outlook 2010 configured correctly and tests fine for both incoming and outgoing servers but fails on automatic send/receive. Task 'Synchronizing subscribed folders for john@lowcostwebsites.com.au.' reported error (0x8004DF0B) : 'Outlook cannot synchronize subscribed folders for john@lowcostwebsites.com.au. Error: The connection to the server is unavailable. Outlook must be online or connected to complete this action. If you continue to receive this message, contact your server administrator or Internet
I do not receive e mails
I can send mail but not receive them. http://puu.sh/e7pu3/ff0d5941b1.png -------------- pt-br Consigo enviar emails porém não recebi eles
Cannot add domain to my account
Hi, I have delete my old account with my domain, but now in my new account is not possible add domain.. result domain already exist
Only 1.5 pages of SPAM show in the browser view
I'd like to scroll through and browse all the spam messages without clicking on them or deleting them one at a time. But the Web UI only lets me scroll to another half page of messages in the spam folder. By clicking them, I can alert providers that I'm receiving these messages. Yikes! Safari, Chrome, and Firefox all exhibit this behavior. Also, when I extend the browser window vertically, it allows me to see and scroll to more messages, but not further?! This may occur in other folders as well,
Add new user in free mail account
I have your Free mail account (xx [at] zoho [dot] com). The Pricing page says I can have 10 users. How do I add a user please? Is it the same as adding a 'Send Mail as' alias? Thanks
Own domain - emails disappearing
Hello, I am having a strange problem. My domain is pratyushinternational.com. When my users are sending or receiving email (using GMail as POP client), there is no error on either side, but often the emails are not getting delivered. When I tested using my separate Yahoo account, the test was successful. Please advise. Thank you, Raunak
Weak Spam Engine
zMail Team, Currently the spam engine in Zoho Mail seems to be very weak. The amount of spam in Zoho Mail seems to be enormous. Can some one help? ---- Deepak Vasudevan http://www.linkedin.com/in/lavanyadeepak
Unknown user in my domain
Hi there. I was using Google Apps and there any mail sent to an unknknown user in a specific registered domain (administered by myself) was deliver to the admin main inbox mail. How should I configure my zoho mauil account to make it possible here? Many thanks. jms
Zoho and Hostpapa Domain Verification?? Help!
Hi, I'm trying to get my website verified with Zoho with my domain registrar being Hostpapa. I've already tried the CNAME method and the TXT method. I don't know how to use the HTML method or if I can even do that. I'm using Weebly as my site editor. Please let me know how to fix this. Thanks for any help!
Unable to authentocate to SMTP server
Hi, from several hours I can't login into SMTP server for my account. I checked settings several times on iPhone and in Mail app on my Mac. Both reports authentication problem or SMTP server timeouts. Within last few weeks I noticed similar problems with SMTP and IMAP servers several times. Could you please resolve this issue? Thanks in advance Dorota
Mail deleted by accident
I have deleted my folder inbox IMAP in Thunderbird by accident through "empty folder" and emails did not go to trash, they went straight away same as when you empty spam folder, not just deleting that emails go to folder trash. Is there a way to recover all emails dsappeared??? There are many really important to me. Thank you very much.
CAN'T VERIFY DOMAIN OWNERSHIP
I can't verify the ownership of my domain through the three methods you propose because I just have my domain registred but no hosting. Can I send you an image so you can verify my domain ownership manually? At what email must I send it? The image is attached in this message in case it helps
hosting service necesary to business mail? can't verify domain
Hello. I own a domain but I got no hosting service. I can't verify my domain in the Domain setup because I can't find the necessary info at my domain's registar site? Thanks in advance.
Zoho webmail changes markup of HTML emails
We're seeing issues with some HTML emails when viewing them through the Zoho web mail client ... Zoho appears to be stripping attributes on anchor tags (aside from the href) and then adding in a target="_blank" It's quite annoying as it really messes with the display of emails where anchor tags have been styled and makes them illegible. I can understand adding the target="_blank", but why does it strip all other attributes?
migration from gmail error message
I've been trying to migrate my gmail account to zoho but I keep getting the same error message, despite the fact that I know that my username & password are correct. Please could you clearly explain how to fix this? In lay-mans terms! Error message is as follows: Authentication details provided was rejected by Source server. Kindly provide valid username and password.
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