Can't recieve email..
Hi.. I can't recieve email from outside zoho.. from Gmail, for example, but if I send an email from mydomain to Gmail i recieve it, but from Gmail to mydomain I can't... HELP me please!
Cannot change visible name on outgoing emails!
Hi there. I am trying to change the name that is visible on all outgoing emails and I for the life of me can not work it out. I have checked all my setting and they say the correct name, but when I send an email, the viable name too recipients is still wrong! Can anyone help? Thanks
MX Records looks ok but still not working
I updated MXs yesterday... They are updated.. Checked by http://mxtoolbox.com/SuperTool.aspx?action=mx:vesto.me&run=toolpage# But still getting error message from old mail server when i try to send mail No Such user here Received: from [176.41.66.78] (port=36577 helo=[192.168.1.20]) by s6-london.accountservergroup.com with esmtpsa (TLSv1:DHE-RSA-AES128-SHA:128)
Can send emails but cannot receive any
I'm new to zoho and I've set up an email for my domain hosted by godaddy 'tech-talk.co.uk'. I can send emails but I cannot receive any?
can send but not receive emails now.
Hi, I was able to both send and receive emails up until late last night. Today, I can only send emails, but not receive. I do not get a bounce back message. Please help. Thank you, Erin
How do you insert a PDF file into the body of the e-mail?
Hello, Does anyone know how to insert a PDF file into the body of an e-mail in Zoho mail rather then as an attachment? Thank you!
Can not create a new account with my business domain
Hi, I am trying to create a new business account for tecnoalimentaria.pe but everytime I go through the process it says that " it cant create it and I should try again later" I have been trying and nothing... Is there a reason why I cant create a new account? the email im trying to use is willy_vasquez20@hotmail.com This is an urgent matter. Regards.
Email to multiple domains
I'm trying to configure email for three different domains. I have the first one running without a problem. When I go into my control panel , my other two have been verified and appear to be active, but I can't seem to receive email in the other two accounts. Should I expect to see all the email in a single inbox or will they have individual boxes. I tried logging in through one of the other domain account but end up essentially in the same place as my first do aim's login. Any suggestions?
Trying to use my own domain for e-mail
I have set up MX records with my DNS site (Domainsite.com) I have also added a 'user' (another email using my domain name.) to the Zoho mail account. The User Details screen in Zoho shows the original user (from when I first set up) and that's not shown as active... the new user I added IS shown as active, but I can't receive e-mails for either user, and I don't have the option to send using the e-mail address of either user. Is this all due to the MX records not being active yet? How can I check
Cannot Send and Receive Email
Hi, I need your help. I couldn't send and receive email. Verification is done. I already added MX for zoho. I used cPanel, DKIM enabled and SPF enabled. Honestly, some of my clients who use Google Apps have no problem. Can you help me to fix this problem? Error when I sent an email from my gmail to wiwin@indo-oracle.com: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. wiwin.then@gmail.com Invalid
Can send but cannot recieve mail
I have just linked my domain with zoho but and followed all the setup instructions. I can send mails but cannot recieve any. Please help.
Maximum Number of Aliases
In the free mail hosting plan, how many aliases can be created for one mailbox? Thanks.
trying to verify domain
I created my own domain name on godaddy.com. I signed up for the free zoho email account and have added a new Cname to the dns account on go daddy.com it has been more than 7 hours and still can't verify my email address on zoho.com.
unable to verify you as the owner of the domain
hi team, I have been trying to verify my domain which is with godaddy, but every time i get a message "We are unable to verify you as the owner of the domain". i have tried both Cname and TXT method but nothing happens. Guide me through this process. Regards Sunayna gupta
Got error message Delivery to the following recipient failed permanently:
info@sharpangles.lk Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain sharpangles.lk by sharpangles.lk . [66.7.222.58]. This message when i am sent with gmail. I allready added CNAME and mx
Not receiving email in mail.app
Hi. I've configured email, both pop and imap (as test) for a zoho own server mail account. They worked fine for a while, but around the 29 of June stopped receiving emails in the email client. They are in soho mail, just don't pass to the client. Can you help me? Thanks!
How to setup shared email accounts
Hello, I want to have several user having access to one common mailbox, e.g. info@mydomain.com and also to send emails on behalf of that email adress. How can I achieve this? Thx a lot!
How to know email of registered domain.
I verified my domain some month before but now I forgot Email user name of that zoho account. How can I get email user name ?? Plea help
Adding new user from 5 free referrals but user only shows up in INVITATION TAB with status PENDING
Hi, We recently referred an new organization to use ZOHOMAIL and we have received confirmation of the 5 FREE user accounts ( as seen under MAIL STORAGE ). Our organization has already 10 functional email accounts.... we want to add 1 more. When we go to ADD new user, the user appears in the INVITATION TAB with status PENDING. How can this user possibly accept his invitation if he still has no email account? We tried adding a user with an existing email and this works, but we would prefer that
unfinished migration
Dear Zoho staff, first a big thank you for providing the free tear service, it means a lot for me to be able to outsource to you the mail service. I've made the migration of my old email via IMAP and it states is completed however the number differs: Folder Name Total Msgs Migrated Msgs INBOX.Old Mail 1568 1191 INBOX.Sent 1094 1094 INBOX 4065 3951 INBOX.Drafts 46 46 INBOX.Trash 13 13 I wonder if this is because I've already finished my free 5Gb or if there are other reason behind. mail storage tab
Recipient address rejected: Access denied
Hello, I can't seem to receive mail on my zoho account. Delivery to the following recipient failed permanently: (email redacted) Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain betterhalf.me by betterhalf.me. [75.119.192.172]. The error that the other server returned was: 554 5.7.1 <email redacted>: Recipient address rejected: Access denied
catch all and auto reply
Hi, i've a question about catchAll use. How can I send auto-reply mail for every mail catched? thx
Migration not recognizing .cf domains
Hi, I'm trying to use the migration tool when setting up a new email account with Zoho, but the email migration tool is not recognizing that SOMETHING.cf (not the actual domain name) as a valid server name. It just keeps saying "Enter a valid Server Name" even though the correct server name is entered. Should the server name be in some special format? There's no indication of formatting so I just entered the server name as SOMETHING.cf
Zoho Mail Inactive Account
Hello, my mail account yuanmoons@zoho.com became inactive and i would like to request that you release the username so that i can recreate it. Thank you.
I Cant access zoho mail with IMAP/POP in my android device
I have Samsung galaxy grand i9082 device with android kitkat 4.4.4 I have login in custom mail with IMAP/POP but some problem. msg it - "your username or password incorrect" but i have check all part userid, password, IMAP server setting all but no login with zoho mail in custom mail i have attach screen shot find and show it and plz rply me immediately
Not Receiving Emails.
I have signed up with Zoho email more than 48 hrs ago and my email is still not receiving any mail. I am getting a rejected message as follows: Delivery to the following recipient failed permanently: Jordan@arrcfo.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain arrcfo.com by smtp.secureserver.net. [72.167.238.201]. The error that the other server returned was: 550 #5.1.0 Address rejected. ----- Original
Emails going to users SPAM folder.
Hello folks, I am struggling with my emails going into users spam folder. I have created SPF records etc with CloudFlare DNS but no luck. Please see attachment of my MX settings and SPF records etc. I am using BoxBilling software on another system and I have added the IP as an SPF record too. Thanks in advance for you help. Cheers
Email Address not being pulled into ZOHO mail from CRM
Dear ZOHO Team, While sending emails today, I was shocked to know that I in the "TO/CC/BCC" fields, when I am entering the name of my clients/vendors (whose details are Already in the CRM), the same are not being fetched into the "TO/CC/BCC" fields after typing their name. It very annoying, and affecting our productivity...!!! Kindly resolve the same at an earliest... Its only taking from Zoho mail contacts and not CRM...!!! Kindly resolve..!!!!!
Erro sincronização microsoft outlook 2007 com e-mail de saida smtp
Localidade: Não Consigo sincronizar o Microsoft Outlook 2007 com e-mail de saida pop, Aparece uma MENSAGEM: Enviar email de teste: Seu Servidor Localidade: Não oferece Suporte AO Tipo de criptografia próprio de Conexão Especificado. Tente Change o Método de criptografia próprio. Contate o administrador do Servidor de e-mail UO o Provedor de Serviços de Internet parágrafo obter Mais Assistência.
Help required
I have verified my domain and checked for everything. Even pointed my MX records but still i am not able to receive and mail on my id. kindly help and refer the screenshot below. Its been almost 2 days now. I have also deleted any previous records.
Can't recieve mail.
I can send mail, but I can't recieve mail. I can however, send mail to myself. This problem started appearing 2 days ago, I have done no changes.
Valedoinicio.com can't receive emails
Good afternoon, We just created our emails accounts and we are not receiving any email from any @xxx.com We just receive internal emails from @valedoinicio.com to @valedoinicio.com. Could someone help us?
Domain setup - Zoho has green check mark saying domain verified...but I didn't verify
this doesn't allow me to get code to add with godaddy so I can verify. So on domain setup its show green check mark and says site has been verified. When I go to control panel and click on 'Domain' it has help message saying I need to verify the domain?
completely confused how to use zoho
I used outlook years ago but then switched to web based email (after a computer hard drive crashed) and I look everything in outlook. As I am setting up zoho and I am not sure how to access emails? Is everyone just looking into their web based account to access email or should I switch back to microsoft outlook. And then there is email....can I set up each email account as imap on my wife (iphone) and my droid? Thanks in advance Carl
Unable to receive password reset emails from Instagram
Hi there I have been trying to reset my Instagram password and have sent countless password reset requests to my emails but I am unable to receive any for the past few days. However, I was able to receive them prior to this and I need help urgently as the instagram account is associated with my business and we are in the midst of launching our new online retail store. Any help is greatly appreciated! Thank you, Ariel
One of my accounts is blocked
One of my accounts was blocked yesterday. It say that was caused because the daily limit of 300mb was exceeded. However, today the account still appear as blocked. Can you please help? thanks
how to insert html code in outgoing e-mail
hi, there, i plan to use my zoho account to send e-newsletters to my company's opt-in e-mail subscribers and i would like to know how to insert html code when composing an e-mail. i tried searching in the help database, but can't seem to find any info. does anyone know how to insert html code in an outgoing e-mail via zoho? i know that in outlook i can switch between regular view and source code view, and that is how i would paste in my html code, but i couldn't see how to do that in my zoho e-mail.
Folders Not Appearing in Webmail
Recently I have noticed when I create a new folder in Webmail, it doesn't appear. In fact, only about half of my actual folders do show in webmail. However, when I use Outlook all of them are there and visible. I have tried clearing cookies in the browser. I have tried both in Chrome and Safari (I'm on a Mac Probook Mac OSX) and nothing seems to help. Any fixes would be appreciated. Thank you.
Zoho email
Outgoing email is blocked due to an email . Please unblock. I require this email address for work.
Unable to sign in (IMAP/SMTP)
Since this afternoon's mail outage, I've been unable to connect to my email with IMAP or SMTP from multiple devices. Did my account end up in some strange state? I am able to sign up successfully from the web interface, however. FWIW, not knowing this was an outage, I went through a process to change my account password at some point - might that have got something confused? Thanks Adrian
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