Deleting account - blocked emails for domain?
Hi, yesterday I sent 2 urgent questions on your support, however, I cannot see them in the "sent" folder anymore. Can you delete my account permanently for me? I tried to delete, and move it to my webhosting provider, but I still get: Google tried to deliver your message, but it was rejected by the server for the recipient domain ducabike.cz bymx.zohomail.com. when I try to send anything to that mailbox, or any other created mailbox on my domain. The error that the other server returned was: 553
Help with email syncing between Android and Zoho Mail
I love zoho.mail because I can access my mail, Zoho CRM, and Zoho People from the same page. However, It's frustrating because If I read an email on my phone it doesn't show as read in Zoho mail. Likewise, if I flag an email for followup, it doesn't flag it in zoho. I'm using Google for my email. Anybody know how to fix this?
How do I add a new user with the name "info" ...
How do I add a new user with the name "info" so I can create a generic email address for my business? It doesn't work to add a new user and create a random password... I have tried several times.
question about the display when an email is received from zoho
When someone receives an email from me it does not say from: blah@zoho.com it says from: "other email address." I noticed this when I compose a message it reads from: <otheremailaddress>blah@zoho.com. Is this because I do not have a domain or because it is the default for the free email address sign up? Is there a way to change it so it says from: blah@zoho.com when a recipient reads it? Thank you!
Problem Importing Contacts
I exported my Zoho CRM Contacts as a Report in csv When I try to import them in Zoho Mail it says "Invalid format. Unable to continue" What am I doing wrong? Thanks! Gery
unable to attach a file
unable to attach a file below 2mb to my email ? struggling for the last few hours?? any help please...
Profile Picture Won't Upload?
Hi there, I've tried, but I'm not able to upload a profile image to my Zoho account. Even after I click on the "upload picture" button, choose a file, and hit upload, nothing happens. The profile doesn't change. Could you please help me with this? I have ensured that the image meets the provided specifications. Thank you! Jonathan John
Stopped receiving email on Android devices
Earlier this week, I stopped receiving incoming emails on both my Android phone and tablet. The devices are telling me that the email app is not authenticating and instructs me to change my settings, which currently are as follows: Server: msync.zoho.com Port: 443 Server type: SSL/TLS (Accept all certificates) Client certificate: None I have not changed my password or username, so I am at a loss as to why I would have suddenly stopped receiving email on Android devices. Can you help, please? Thanks!
Can I correct the @zoho.com address associated with my account?
I have changed employers and want to change the current email address-name associated to my zoho.com account. I have successfully changed my email address but when I go into other apps, it shows my account with my old email address associated with the Zoho account oldemail@zoho.com. Is it possible to change this associated email address? The old on no longer exists. Thanks! Tom
Email login issue
My email was working fine till yesterday afternoon but suddenly it is not working and I tried login in so many times but it is always showing Invalid Email Address and password though I have not changed my password. Please solve this issue as early as possible. My Email Address is : sankari@tanfidh.com
Filter emails GetRecords
Hello, I'm using the api to return the emails of my users, use the GetRecords method, but I nesecito mail filter by user, wanted to know if there is a parameter for that. thanks
cant receive mails but can send from zoho mail: 553 Relaying disallowed
I'm not getting any emails in zoho mail but can send them: Delivery to the following recipient failed permanently: vivek.sridhar@yourpoojari.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain yourpoojari.com by mx.zohomail.com. [72.5.230.114]. The error that the other server returned was: 553 Relaying disallowed ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com;
Google+ video images not showing
Hi, Could someone advise on how I get Google+ images to show up in Zoho mail please? It seems even with adblock, ghostery etc disabled in Firefox all Google+ mails show up with empty image spaces like this... Any help appreciated.. Thank you
Sending failed; Reason 451
I have been getting this error message for the last 2-3 weeks, only when sending to certain people. Now I get it all the time and can't send anything. This in conjunction with my email not working at all as I was told I am using a different smtp server. I have been using this smtp server for months, now a rep tells me to use Zoho smtp server for email. Is this a requirement now? What changed that all of a sudden I can't send email to the same people and can't use my own smtp server. PS - I attached
Adding a label to an email
Unless I am missing something there does not appear to be a obvious way to add a label to an email at the time of composing the email. Can anyone advise me if there is a way to do this. Thank you. Peter Wills
Adding subdomains for email to use a Custom URL
Hi, I have added my domain (www.example.com) and changed the MX records on the domain. The e-mail abc@example.com sending/receiving works perfectly. I am on the free plan to try out the service. I need for the e-mail to be accessible via a subdomain: email.example.com so I added a CNAME to the DNS records of my registrar. Now I can hit it (email.example.com) and get the e-mail login zoho page fine, however after logging, in the URL changes back to mail.zoho.com/..... in the mail box. Is there anything
Zoho Mail - Not receiving all the emails
Hello Zoho Support, We synchronized our outlook account with Zoho. Some of the mails are not being received We noticed that this happens when 2 different mails have the same subject Could be the Anti-Spam feature be causing this? How we disable it (We tried to disable it on setttings, presents a message that the antispam has been disabled but when checking it back it hasn't changed from enabled to disabled. No button visible to "save" the state Please advice Regards,
Can't Receive Mail
Hi there, I can't receive mail to my account. I checked the DNS stuff on my wordpress domain and altered it a few days ago. It looks OK, but I still can't get mail. Please help! Tom
Rollback
Hi, I signed up to test the email hosting and setup almost everything. Now I'm trying to rollback the entire process but when I disable Mail Hosting I get errors from the mails sent to my domain. I've already set the MX Entry in my Cpanel to default. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: exchange@fiel.pt SMTP error from remote
Super Admin account vanished
So this is how it went. Yesterday, I decided to use Zoho Mail to create corporate accounts for my company. Initially, when Zoho asked me for Super-Admin username, I put in mine "shikhar.gupta@twentyfirsttech.com". Following that, I received an internal order to hand-over the reins of Super Admin to someone else. Hence, when Zoho asked me a second time for Super Admin ID, I entered "timothy.lim@twentyfirsttech.com". I then went into the Settings menu and removed "shikhar.gupta@twentyfirsttech.com"
Outgoing blocked
Hi, Please enable one of our user's email id : h.rashid@sysintellects.com It says Outgoing blocked for this user and I am not able to enable. Thanks Nazar
Minimum email address size
Are there any plans to change the 6 character minimum email prefix size? My business uses prefixes as small as 3 characters. I otherwise like what I see from Zoho, but this requirement means I can't use the service.
mails getting bounced please help i need to accesss domain manager
hi, i had verified my domain masmoiarts.com and all was working fine but i had to change my hosting plan and then all got messed up i m trying to point mx records and cname but i cant aceess my dns information from zoho i tride loooking at the forum got this https://help.zoho.com/portal/en/community/topic/dns-informations i tried following it but was not able to click on my domain name please help i have changed my mx records but for cname i need to access domain manager
Deleted/Inactive Users
New to Zoho and testing out the functionality and trying to understand how it works. 1) is the online documentation somewhere that explains how user accounts work? So far it has been confusing to me? 2) Conducted the following: Created a new user from the company panel logged in as that user and created the user id - sysadmin99 went back to company panel and deleted that user - sysadmin99 next tried to added another user and tried to reuse the id sysadmin99 on login It told me that the user id sysadmin99
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@lee-auto.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Question about email size
If I am mailing a short message with a 3MB attachment, why does sent mail show that my mail was a 5MB? There is no way the text portion of message is more than a couple hundred KB. Thanks!
Mail Magnet
Hi guys.... Just wanted to express - The Mail Magnet, inside Zoho CRM, is really the best thing since sliced bread Every time I use it, I wonder why nobody's done this sooner. Thanks! Zakaria
How Do I See Who Was CC'd in An Email Thread?
When I am following an email thread in Zoho Mail, I can only see who sent the email. I can not see who else was cc'd on the email. Other email programs let me see who was cc'd for each email in the email thread. Do I have a setting wrong somewhere? Please let me know how I can see the full details of every email in a thread and not just something like this: ---- On Wed, 26 Mar 2014 17:28:52 -0400 Colleen - Riccinto and Associates<criccinto@riccintoandassociates.com> wrote ---- Thanks!
My 'From' address when sending on ZOHO shows part of my base email address instead of my name
When I compose and email the 'From' title is similar to: prxyz<reba@website.com>, where the prxyz is the base of the email account that my ZOHO account is based on (like prxyz@Yahoo.com for example). How do I get this to show my name or nothing at all. My name is actually in the email address anyway, but the letters in the name section are confusing and could get my mail sent to spam.
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@lee-auto.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
created another email account
i created new email account but how can i login that new email id its always accepting admin email id only. when i entered new email its saying wrong username and password
How do I get more free zoho emails or aliases?
How do I get more free zoho emails or aliases?
It Suddenly stopped recieving emails. I didnt change any thing in my domain setting
hey. it suddenly stopped recieving emails. I can send emails but can not recieve. it was working fine and suddenly stopped working? I didnt change or touch anything in my domain DNS. Please helpl
Help please! My email account stopped working since 17th March and I have not received any response from the support team
All emails sent to me bounce and I cannot send any emails. I am unable to receive orders. I sent about ten emails to the support team and have not received any response or acknowledgement. Please HELP! The emails received This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. joanna@dementia-interiors.com
Need my SMTP reset
I have been trying for 2 days to get someone at Zoho to respond to my urgent request to have my mail account reset so that I can log in and send/receive email. I was unaware of the 50 SMTP transfer limit and my mail got suspended. I deleted the messages, but now cannot send. I have tried calling, emailing with no response. Help
How does paid upgrade work if I'm only one user?
Hi, I have the business email set up on Zoho. I noticed that the mailbox size limit is 1GB in free edition. I want to upgrade to the paid version so that I get 25GB space. However, the custom domain is my own personal domain, and there will be only one user, i.e., me. So how much does the cost work out to (since I'll never exceed 10 users)? Regards, Swaroop
POP3 Accounts with SSL: Invalid Security Certificate
Hello Zoho team, different providers (freenet.de and web.de) are telling me that they are switching to SSL this month. So I have to enable SSL when I want to get the mails with your service. But when I'm trying to "Use SSL" on Port 995 your service tells me "Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring." In different forum posts I'v read that in these cases you also have to do something about that!? Would you please have a look at the problem
Spam not syncing with apple mail
I have been waiting for some emails replies from a few contacts. They assured me that they had emailed me but I hadn't received them. When I logged on to Zoho directly there the emails were sitting in the spam folder. Usually spam syncs with mail and mail tells me that it thinks it is spam. However I had maybe 6 emails that didn't sync. I use pop3 and not imap. Should this happen? Do I need to regularly check the spam folder on Zoho or should it show me in mail?
Push-Email with K-9 on Anroid
Hello! I'd like to sent encrypted mails on Android with K-9 and also want mails to be pushed on my device. I'm I right that this is only possible with Exchange? I wanted K-9 to use my zoho.com exchange acoount (im using my own domain with zoho). But its not working, I used that documentation: https://github.com/k9mail/k-9/wiki/K9MailAndExchange Could you provide me the needed parameters? Greetings!
4 Zoho Mail Accounts - on one screen and setting up on iPhones
Hello, We really need support here to stick with Zoho - even if of course that means upgrading our account. We have 4 email addresses set-up @domain-name no @zoho.com We need to be able to do the following: 1. Display all four email accounts on a single screen interface - allowing us to read and respond to emails keeping the send-from address i.e. info@ viewed on a single interface and then if we repsond to that email it comes from info@ 2. Set-up the same access to all four accounts
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