I can't receive mails
Hello. I set up my account without problems in ZOHO mail, my emails send but not receive anything. I tried to send mail from other addresses to direccion@laclavedelorca.es or info@laclavedelorca.es and nothing arrives. What can happen?
Email Forwarding setup, but emails do not get forwarded...
As the subject states, my email forwarding has been successfully setup with gmail. The confirmation email was sent to gmail and accepted. However, test emails sent to my zoho mail do not automatically forward to gmail. What do I need to do? Sincerely, EDIT: nevermind, they seem to go through now, they just take a little while.
Whitelist all contacts or add multiple emails to whitelist at once
Zoho mail seems to be happy to send emails from people in my contact list to the SPAM folder. Is there a way to prevent this? There doesn't seem to be an option to whitelist all contacts automatically, and the whitelist interface seems to allow whitelisting only a single address at a time. Can I bulk import email addresses to the whitelist somehow?
Only some emails arriving into Zoho CRM Email
Hi, have been looking to switch over to using emails on our Zoho CRM and have had partial success. Have noticed however that not all the emails arrive into the zoho crm email? It seems to be larger emails and newsletter however this is not a consistent rule. I also get emails in Outlook which is where I'm hoping to migrate from and it seems to get all messages. Really can't look to migrate until I can get this is sorted. A thought I had whilst typing this, is that maybe it is some of the following;
Zoho Mail connectivity issues
Mail has slowed down drastically. Both webmail and I've having connectivity issues with a mail client using IMAP. No issues with other websites or email services. Please advise. Thanks
Droid Mail App?
I cannot find a Droid App for Zoho Mail and Contacts in the Marketplace. Is there one available somewhere I am not finding? I wish to have my contacts and my mail sync'd to my Droid automatically the way it does with Gmail. If there is not an App but there's another way to do that then how is that done? Thanks for any help!
Please explain the differences between 'users' and 'mail accounts'.
I'm new to zoho and i recently set up a free business email account for a friend. Could you please explain the differences between a 'user' and a 'mail account'? It isn't clear on the website, and searching in the forums, blogs, and on Google hasn't cleared it up at all. I understand the free service allows up to five users, but this seems to be different than accounts. For example, the website describes "users that do not have a mailbox" and on our dashboard page, there are separate areas with info
Mail Outage?
Hey my mail accounts on my computer and phone just stopped working, saying my email address and/or password is incorrect. I can successfully log into the web app.
Not able to Recieve Email from sales@westernindiatrading.in
Not able to Recieve Email from sales@westernindiatrading.in
Mail Hosting not active, although domain has been validated (401 on access)
Hi there, I'm trying to get my account up and running, so I have validated my domain, created users, and changed the MX records. But still I can't access my mailbox, nor any other mailbox of the users I created. So I checked the domain settings again and saw that Mail Hosting is still not active, but simply set to "--". What can I do to make it work? Thanks in advance! Regards, Thomas
Zoho Mail - Wednesday, April 17th
All of the sudden Zoho mail has slowed down. Opening mail is at a crawl. Switching user accounts. Anybody else having this issue today? It's NOT my internet connection. I've already checked. Zoho mail is barely functioning right at this moment: 2:06 (PST) LOADING...... LOADING..... BLANK LOADING.... NOTHING HAPPENING. UGH!!! What is going on with ZOHO MAIL??
Can't receive e-mail in Zoho
Hello! I've registered an account yesterday, and even though I'm able to send e-mail from my Zoho account, if I send an e-mail from any other account to contacto@digiverse.com.ar, nothing appears on the Zoho Inbox. Hotmail doesn't return the Delivery Status Notification (Failure) e-mail after I send mail to my Zoho account, so the e-mails are going through (who knows where, though!). Thanks for providing this service free of charge, I can't wait to solve this problem and start using Zoho Mail :D
personalized email
Hi, Half an hour ago I set up a personalized email: jimmyn@coolifedesign.com however, it still shows: coolifedesign@zoho.com Is it just a delay or should I do something else to activate jimmyn@coolifedesign.com inbox? I know that it's a basic question, but need to know the answer asap as I need to catch a flight soon. Appreciate your help, Thanks
Zoho Mail/Contacts/Calendar Setup on ANDROID (HTC Sensation/T-Mobile)
I am trying to set up my Zoho mail up on my Droid. I've tried different methods as included on the Zoho website (for instance http://zsync.zohosites.com/Android.html). Nothing works. I keep getting one of two messages: (1) "Error- Failed to connect to the Exchange server settings." (2) "Authentication failed. Please verify your user name/password." This is extremely upsetting and time wasting because I've been over this a dozen times and the settings, user name and password are all correct. I've
Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit
Please unblock my account.. Thank you.. :)
Adding domain to whitelist crashes IE
Hello, I am trying to add a domain to the whitelist. After I type the domain in the window, I get an error box saying that Internet Explorer has stopped working and that I have to close the program. When I re-open the browser, the domain has not been added. Windows 8, IE10
Alternate Forwarding Email Confirmation Does Not Come Through
I have not received an email to confirm email forwarding from Zoho. What do I need to do to enable this?
Feedback/Issues from a recent switcher
Was a happy google apps user for close to 6 years (i got a beta invite when they first started offering the service). since then, they have stripped features (for both paying, and what used to be free) to the point that it is no longer a viable platform. in searching for another, i ran into zoho, which on paper, seems perfect. i have one horrible issue that there does not appear to be any way to deal with: spam. google automatically blocked known senders and ip's... probably one of the benefits
Can't access any email account
Hi there, I have just created a lite account, added the Cname and MX records but I still can't access any of the 5 user's email box created. I got the below error message: HTTP Status 401 - Unauthorized access type Status report message Unauthorized access description This request requires HTTP authentication (Unauthorized access). ZGS
I seem to have lost all the messages that were in my inbox.
Or, they are in a separate inbox for a different user/alias which I am having trouble to access from my main/admin user account. Do I need to switch users within my domain and how do I do that?
Displaing full email address including domain name in the Inbox From column.
Hi, I would like to know how can make the Inbox display the full email address including domain name. Currently I can see only the part that is before the domain name or only the name of the person who sent me an email. E.g. if I receive email from somebody@example.com, I only see "somebody" in the From field and I haven't found any way to make it display the full name. Moreover if I receive email that includes a name e.g. from "John Johnson" <somebody@example.com>, I'll see only John Johnson. This
Clearing suggested addressees
Hi there I like the way that zoho can anticipate/autopopulate the person who you may be intending to send a message to based on the first few characters of their address, and also the way it adds new addressees into the list for next time. however, I now have lots of addresses that are one-offs or no longer needed cluttering up these fields. How can I delete the old ones (in MSOutlook this is done as follows but it does not work in zoho)? There might be entries that you want to remove, such as
Viewing drafts
I am trying to co-ordinate the drafts saving across devices. The ones I write on my zoho account on my laptop do not show on my zoho account on my Nexus 7. Can someone please help me?
Why are drafts not showing on another device
After saving drafts on my laptop on my zoho account when I get to work and open up my nexus 7 the drafts are not in my drafts folder on the same account. Is this not possible in Zoho? If it is can someone please help me?
Problem
I deleted my contacts in my phone then it synchronized with zoho. Now is all my contacts gone. Is it possible to restore them?
How do I collect email from all users in one account?
I need to establish a Journal account or something similar to collect emails from all users in my domain. We used to use Exchange Server for email, which had a catch-all for all incoming and outgoing emails. I NEED to have a primary account that accomplishes the same function as an Exchange Server's Journal account. I have been steered towards the CRM Outlook Plugin and CRM Zoho Mail plugin, but that does not seem to accomplish the goal of collecting all email in 1 mailbox. What options do I have?
Not able to receive email in ZoHo's mailbox
Hi, I am able to send and receive emails vai ZoHo's mailbox that means MX records and configured correctly. No issues on that. But when I am sending email's vai website [gazeitsolutions] [dot] [com] on click of button called [Submit] this email is not able to receive in ZoHo's email box. But the wired thing is that I can see this sent email is recevied in my domain provider's email inbox and not in ZoHo's Inbox. FYI: email is sent from: info@gazeitsolutions.com to: info@gazeitsolutions.com I have
my Mail Outgoing blocked
my mail melinda@3tmold.com Is locked. Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] kindly unblock the same
Can I get my emails sent to my iphone?
Please tell me what information I need and where I can find it on the zoho website. Thanks in advance for the help.
Still Having trouble recieving emails
I still cant receive emails. I have tryed setting up the alias and whitelisted domains and servers but i am still having trouble reciveing emails. I can send them. My email is joannam@getearthworks(dot)com
Exchange server on iPhone issue
When I followed the instruction to add zoho hosting to my exchange activesync account on iPhone, it keeps failing out with the message: Unable to Verify account information. The setup i used is: email: email@mydomain.com servier: msync.zoho.com username/password: email@mydomain.com/mypassword Anybody knows any solution to this? Thanks!
exchange server off line?
at around 12:40 pacific time I stopped getting emails on my iphone - when I try to get mail I get a 'connection to the server failed' error. mail is still working for my imap accounts (but of course they still aren't synchronizing appropriately…) did something change on zoho's end?
Hacked
your help please ... I got hacked ZOHO account manager, manages change the key, there is no user anus now arrives instantly and any mail, and when I do the invitations to add users user says me there. What should I do, I need to add users and I would like to change the key of the Super Administrator.
Trying to add 'Catch All' mailbox. Where is the "Admin Console" | "Spam Control"?
I am trying to configure a 'Catch All' mailbox. I tried to follow the instructions here: https://adminconsole.wiki.zoho.com/mail/Spam-Control-1.html, but I do not see the listed options in the interface. I am logged into Mail as the Super Administrator. I click "Control Panel", which gets me to "Mail Configuration" and I see only these options: Dashboard Domains User Details Groups Mail Storage Allowed IPs Password PolicyI have a Pro + Mail account. My domain is hosted by another provider.
Blocked Outgoing Emails
"Your Outgoing has been blocked and you will be unable to send emails".---this is on bluemoonstudio@zoho.com a brand new account and happened when sending "new email notice" to contact list. It has been like this for days and I am frustrated. Can you unlock this account so this email program can be used? Please?
enable PUSH
I can not push enabled, login as administrator and sends me the message "not authorized to perform this operation." Please I require help.
Can not connect SMTP SSL via port 587 to smtp.zoho.com
My ISP blocked port 465 and only opened 587 for smtp ssl service. So, I try to configure my email client on Mac using this article: http://www.zoho.com/mail/help/mac-pop-access.html and setup my email clients account smtp port to 587 like in the article because zoho mail also support port 587 for its smtp service. But it turns out I can not access smtp port 587 on smtp.zoho.com, so my email client failed to send my email. I already tried test it too via telnet and its result is also fail. Please,
Send but not receive emails
I set up my email so it's @mydomainname.com and also set up my alias. I can send email but do not receive it. Also, when I click an email address from within the CRM, I get directed to my hosting company's webmail . . . not Zoho's mail. This sort of defeats the purpose. : -\ Please let me know what I'm doing wrong. (christina @ creativedovedesigns.com) ~Christina
Mail hosting for my domain has been disabled.
I received this message just now: Dear Admin, Mail Domain (domain name) has been disabled by our MXLookup-Task Reason : MX not configured properly Implications : Mails may not be fetched in your users Zoho Account Current MX Records : (domain name) [ip address] Valid Zoho MX Records : mx.zohocorp.com.[74.201.154.202, ] | mx2.zohocorp.com.[74.201.154.202, ] | mx.zohomail.com.[72.5.230.114, ] | mx2.zohomail.com.[72.5.230.119, ] | mx3.zohomail.com.[74.201.155.79, ] | Has anyone ever received this
Edit HTTP302 records
Hi I need to change this record on my domain. Where do I find the settings on Zoho to put in? Thanks
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