Adding a user for @mydomain.com
I'm trying to pre-add my old email with my own domain. It's jim@mydomain.com. When I add a user it sends an email to join my "organization". How do I pre-add existing email address before changing MX records? I want mail to transition smoothly. -Jim
Email has been blocked?
Hi, My email has been blocked from sending? Can you please let me know why and fix the issue? Thanks
Our accound has been blocked
Hello, Due to a wrong manipulation of a user our mail account has been blocked. Can you please unblock it ? Thank you
Couldn't send/receive emails up on account setup
Hello, I just setup a zoho mail account for my domain sseemon.tk. I presume that the initial setup is complete. 1) Email accounts are created on the control panel 2) Logged in to the user account and updated the username details 3) Redirected the MX records to point to zoho servers. Tested setting up the account on an outlook client, configured successfully. But I am not receiving any emails and the sent emails are not being delivered to the recipients. Please Help !! Thanks, Seemon
Help with usernames
Hi, I seem to be unable to log in to my domain name email account because the username is the same as it is for the account I used to set up the service... i.e. my.name@initialaccount.com and my.name@domainname.com so whenever i try to login it puts me to the initial account... help?
MX Records - Forward
Hello, I administer our domain through another provider and would like to switch some of my users to Zoho and leave some of them with their current configuration. Unfortunately, I cannot change the MX records for some of the users without changing it for all of them. I was wondering, is there a way to auto-forward e-mails from this CP to the underlying Zoho account? For example, would it be possible to autoforward from say John@mydomain.com to 121212@zoho.com (the underlying address). I could
Not receiving emails on default address
I have created an email for my own domain. Everything is seemingly in order, and everything is verified. E-mails are delivering fine to my primary e-mail (xx@zoho.com) but not my default e-mail that I have created (xx@domain.com). What's the issue?
HELP!!! You blocked my outgoing messages???
Hello - I am just trying tell my friends that I have changed my email address - what did I do wrong?? How many emails am I allowed to send at once? thank you, Joanna
Want to change my language
Hi All, Evaluating ZOHO for my SMB. One question to start. I set my language when I created the business account to Dutch, but I want it to be English. I can't seem to find where to change it. Can someone help? Thanx in advance. Paul
Second email
I have a 10G business hosted mail account for my business domain with one email address in it. Can I have another (free) email address on a different domain for my personal use? Average personal email traffic is below 20 (total), not counting spam of course. I may send an email to 5 recipients. Is it counted for 1 or 5 emails? Thanks
Cant send mail between users
I cant send n receive mails between users of the business email . but can send and receive mails between external mails . Please help
Blacklisted email still getting through
Hi! There's an email address I blacklisted a while ago, and I still get spam from it. At least, I still get spam listed as coming from it, and it's probably a spoofed sender field, but shouldn't it be blocked using that string of characters anywhere? I'll post the address here if you like. It's a @zoho.com address. Thanks~~
Working with multiple mail accounts
Hi, We need to access to multiple accounts within the same mail client because we have a personal account and a few department accounts that are shared between department people. This can be done with your mail.zoho.com client? Regards, Antonio EMbid
Setting up Apple Mail while using gmail as a login
Not sure I should have done this, but this is how I set up the free Zoho account. I log in with my gmail account. Works fine online but tried to set up my Zoho account in Apple Mail. Following the instructions and using my Zoho account xxxx@zoho.com, in the Apple setup does not work. Error message indicates cannot find server. This makes sense as I am logging in with my xxxx@gmail.com So, how do I set up Apple mail to access my Zoho mail?
Paying for a "Operation restricted due to excessive usage"
Hi, I'm trying to upload several thousands of emails (6 accounts with a total of 25GB) using IMAP because import PST is limited to 60MB. IMAP transfer with a few thousands emails collapses due to an append limit. But when transferring 2.000 emails works fine... until message: Operation restricted due to excessive usage appears when checking mail folders and RUINS all the migration process, because this error disables Mail function for 30 or 60 minutes. This is NOT SERIOUS for a vital software for
new contacts not adding
My understanding is that when I send an email to someone, or reply to an email sent to me, that persons email address should add automatically to My Contacts list? This doesn't seem to be happening for me at all - I have a lot of new contacts that just haven't added. I'm using Zoho via IMAP with Applemail if that makes any difference.
Thinking of moving to Zoho from Google apps
I posted this originally in Zoho general, but after a couple of days and no repsonse I thought i'd try my luck on this forum. If anyone can help, even with just one answer i'd appreciate it, thanks. I currently use the free google apps service for my mail, contacts and calendar and have it linked in to my own domain. I also use Google docs, calc etc for creating and storing of documents. Due to the recent change Google have made to the free Google apps service I’m looking for a new home and I wonder
Iphone 4s mail won't send
I have been unable to send messages from my zoho mail account (with a custom domain) on my iPhone 4s. I keep getting the "sending the message content to the server failed" error. I followed the Zoho mail setup instructions and enabled Imap on the Zoho Mail Control panel. I sent in a support request to support @ zohomail.com with screenshots of my iphone several days ago, but haven't heard anything back.
Can Sparrow display the labels of zoho mail?
Hi Guys, I am using sparrow on my mac as a mail client to process my zoho mails, it has been working fine, I enjoy it. But one small thing I found that my zoho mail labels will not become sparrow labels, so that means I can not enjoy using labels in sparrow like I can do with my gmail account. Is there any one who have expiences like me, is that any way to make the label available?
Your Outgoing has been blocked and you will be unable to send emails.
Hi, Looks like I exceeded limit sending out messages, could you please unlock outgoing, as I need to send out 1 ASAP email. In future will be more careful.
Alias EmailID already exists
Hi. I now have my new Zoho account set up as <firstname>@zoho.com, with <firstname>@<mydomain> as an alias and as default email. I need also to have <firstname>.<secondname>@<mydomain> configured as an alias, but when I try to add it I get a message that: "Alias EmailID already exists". I've seen some previous (quite old!) threads suggesting that previously configured aliases can get "stuck" in your database for 30 days. Is this the problem here? Can someone resolve this so that I can add the additional
Outgoing Mail Blocked
Hello! Outgoing E-Mail has been blocked for our user: a.bellingham@mobfox.com Only three emails have been sent from this account today. Please unblock the account and make sure this doesn't happen again in the future.
Block emails based on top level domain
Is there any way to block emails with a particular tld? For example anything sent from a .ru domain?
Validate Domain
Ok maybe I am being daft, but I cant seem to launch my email I have validated on go daddy yet nothing happens Help
Subcategories (Tasks/CRM/Projects)??
Hi, I really love your product because it combines tasks and email in a nice way. Even dough, I am trying to create a task list with subcategories and can't make it, no matter where I try! No subcategories in Tasks, no subcategories in CRM, no subcategories in Projects. Am I missing it or wrong? I think this most be an option and I am not the first who's asking for it. Many thanks
There is no "Verify" button
The instructions for validating a domain tell me to create a CNAME for my domain and then "After an hour or two, log in to your Zoho Mail Control Panel and click Verify". I have created the CNAME and waited for an hour or so. But I cannot see any "Verify" to click on in the control panel. Help - how do I finish validating my domain? Thanks.
Zoho Mail Update - We heard You !
At Zoho Mail, we are constantly working on improving our performance and user experience too. After our recent update, we had a lot of feedback from users. We take user input seriously and we have made some quick changes based on your feedback. Delete Icon: Many of you felt that the delete icon in the listing pane was quintessential for a clean mailbox and we did a mess up by removing it. We have now brought it back in the listing pane. You can delete emails using the small little cross to clear
Disable Copy of data on Read Only Access on Document shared to
Disable Copy of data on Read Only Access? can this be added to the organisation policies. If we can have more control of the sheet settings, maybe I wil increase my users based.
Account not confirmed?
Hi, When I try to log into my account it says that it has not yet been confirmed and that if I don't confirm it, that my account could be closed. It goes onto give instructions on how to confirm the account but those instructions do not work. When I click on "resend confirmation mail", I get an error box saying "unauthorised request" and no confirmation mail is sent. I thought that maybe adding another email address and getting it confirmed would solve the problem, but when I add another email
Gmail password change
I have changed my pass on Gmail and I cannot send messages since. "Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.1 Username and Password not accepted." Changed it in Zoho as well.. ?
Mail folders with virtual list and enhanced navigation
Now a mail folder shows only 50 messages and has a prehistoric navigation bar [<] 1-50 [>]. I suggest: A virtual list box that can show thousands of entries. When scrolling this list you can show only the value of the sorted column (date...) and the relative pos (nnnn/mmmm). For example: "Jan-2-2011 (1.466 of 9.843)" should appear near the thumb scroll, like a tooltip. Also we need a better navigation bar (AND IS EASY): Show total number of messages in the folder: Show a First and Last buttons for
Why isn't there a 'flagged' folder?
I'd expect all my flagged emails to be in a folder that can be synced , like gmail seems to handle it.
Can't find received e-mail! Urgent..
Hi, it's very strange, i have a zoho account and i can not find the email received! (not in all message neither in other folders) I can find only the e-mail sent in views-->all messages. Thank you!
Can't Send/Receive Mail
Hi, I can't seem to send/receive mail on my domain e-mail address. claire (at) placesieatbrighton (dot) com I have put the MX codes in the DNS part of my site and everything is verified, but still not working. Any help would be greatly appreciated! Many thanks, Claire
superuser account validation
Hi, I cannot login to my superuser account. It says it will send me an email to verify the account but I cannot login to my superuser account to see the email? I can only login to my second user account. How do I login to my superuser account to send and receive emails? thanks.
Task Categories: "Sub-Categories" or labels
Any plans to incorporate an additional level of grouping for tasks? Maybe sub-categories or even labels? This level of granularity would be very beneficial.
Help
my mailbox didn't receive any mails. senders get failure notice. Please help mail marketing [at] editprint [dot] am But I can send mails from ZOHO mail. Please help Thanks
View PDF attachments please ...
zMail Team, When I receive an email with a PDF attachment, I am allowed only two options: (1) Download (2) Add To Docs Can you facilitate a View option because it just involves bringing in your Viewer functionality only? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Please Help!
Please help me to activate my account. I subscribed for zoho mail recently. I have tried everything including cname and html method but nothing is working. I was able to verify my domain earlier but had to delete that account for some reason. And now it just won't verify my domain. Please help!
Signature Switch Issue
Writing email in Normal Plain Text in Zoho Mail for Desktop, when you change the From Sender, the new signature doesen't replace the old one but is appended to the last one. This not happens whet you write in RTF: if you change the sender, the new signature replaces the old one. EXAMPLE (in PLAIN TEXT): From AA Selected Appears AA signature Change From to BB Appears BB Signature Before AA, with result of viewing both signatures. Bye (PS: Can you help me clicking an adsense banner on http://unina.stidue.net
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