What is the difference between Zoho Campaigns and marketing hub?
Zoho Campaigns is a permission-based email marketing tool for sending marketing emails and mass emails. Marketing Automation is a multichannel marketing automation tool that caters to organizations looking for tools to engage their users across multiple
I need a better guide for using Trello in CRM than the standard link provided, does anyone have one?
Hi, I have finally been able to create Trello Boards within the Zoho CRM (I had to Un-install/install 4 times for this to work) thanks to help from the Zoho community. My issue now is how can I get them to work efficiently between CRM and Trello. I'm
Zoho One Apps Pending for Approval
Hello, I have used Zoho Mail free edition for some time, but yesterday I paid for a Zoho One subscription. Most of my applications are now listed as "Pending for Approval" inside the App Settings Directory. When I select an app, I get an error which states,
Estamos señalados como blacklisted
Hola! Hace un tiempo agregue un nuevo dominio para enviar correos por medio de Zoho campaigns, no habiamos tenido ningun problema, pero desde ayer nos esta poniendo que estamos como blacklisted, MXToolBox indica lo contrario.
Delays In Zoho Desk Webhooks (and emails)
We have been noticing significant downgrade/delay in webhooks being triggered from Zoho Desk. The delays are anywhere from 20 minutes to 6 hours. We have been getting 5-20min delays for last week but last few days these delays have gotten significantly
How to creat different Scoring Groups, for different interest groups? (Zoho Marketing Automation)
We have different business units running on the same environment, and a single lead scoring is not enought to know what track should I nurture for each leade. We would like to have different scoring groups, so that a single lead could have a different
cannot transform Data from number to text?
Hi, i'm new to zoho analytics and try to build some reports. first problem i face is that don't seem to be able to display lookup fields in text but only the id's through number fields. how can that be changed? in the below example, i need Account Name
my site working with www .....but without www its not working ...........
my site working with www .....but without www its not working ........... www.droidtechteach.in
How do you manage your task/workload ?
Hi There! We are using the full zoho suite for our business. We are in sales of machinery. I'm looking for a way to manage my dailys task and project. I'm in a manager position. I do operational stuff with desk, like dealing with service request from
MRP or Manufacturing Module for Zoho
We have been searching for options for a production planning or MRP that will integrate with Zoho. Zoho Creator is pushed as a platform that can have an MRP built from scratch but we would like to find more of an out of the box solution and modify it to fit our needs. Are there any recommendations? Would Zoho consider creating a custom solution in Creator to support this need?
New Zoho Logos
OK, folks, this is a teeny tiny nit. I'm fairly new to the Zoho family, so I be missing some historical perspective. We've adopted Zoho One all across the company, and while the out of box experience wasn't quite as easy as I had hoped, we are quite happy and increasingly pleasantly surprised at the many improvements since adopting Zoho One. I was surprised to learn today that Zoho is replacing their colorful product logos with new monochromatic line art logos. I read the article they sent out
Can I pay my Zoho monthly license via invoice?
we currently pay for our zoho license via credit card. Is there a way to pay via invoice direct to zoho or through a 3rd party?
Zoho Status for EU
Hello, Does anyone know if it exists, the status page for EU Zoho services ? https://status.zoho.com/ just shows for the US. It's very important for our business to be able to navigate when a service is down. Regards, K.M
Edit Layout of 'Candidate Approval' page & Allow Filtering
We'd love to be able to edit the layout of the 'Candidate Approval' page to show different fields. We'd also love to be able to filter the view by certain fields like 'Clinician Type' or the job they applied for. Thanks!
Zoho One Licensing for Zoho People
Hi, We are already using Zoho One CRM and Inventory. If we adopt Zoho People, will there be an additional billing?
Deleted Zoho Survey responses are still stored in Zoho Analytics
Hello there, I have created a Survey and set up Zoho Survey as a data source in Zoho Analytics. I made a few test entries in Survey and deleted these responses again. Now I'm wondering why they are STILL to be found in Analytics. How do I get them out?
Can't add the user as an employee
Hi, I have an employee account and I have access to some apps without any problems. However, my admin can't enable access to Zoho Projects for my account. Whenever he tries to add me, an error message shows up as "Contact with this email address already
Invite people to Zoho CRM (Zoho one subscription)
Hi everyone, I was wondering if there was any way of inviting people/guests to my CRM ? Is that someting feasable ? I need my subcontractor to be able to use it sporadically, when we work together. Alternatively, could i just let him use my own account
Adding an Accountant or Bookkeeper to Books
I'm trying give my Accountant access to Books. I've created a new role called Bookkeeper (cloned off the Accountant) and tried to invite the Accountant. It takes me to Zoho One dashboard for Books but it won't let me add the User because I only have one
Can not add users to Zoho One
when trying to add a new user the system wouldn't allow me. the domain is our companies main domain that is also used for me as an admin...
Has anyone had issues with Zoho one and Wacom tablets?
On our iMacs, safari browser, the left menu on zoho one is very difficult to click with a Wacom tablet. The buttons get constantly dragged rather than pressed. Similar issue in Zoho Connect. Its quite frustrating - has anyone else had this issue and found
Inventory Remaining Days
Hi, I would like to know if there is a way to have a report that is done automatically that shows how much days there is left for a SKU. This would be the formula : ''Available Stock''/(''Average sales per month for last 3 months'')= remaining month for
I can't proceed to adding applications or using any application
Asset Management + Access Control [Employees]
Hi, I am looking for a solution to allow me to associate and track internal assets with our employees. These could be the assignment of a laptop or anything else. Ideal is that we manage the assets on a separate list/db because it would allow for a layer
How to add free Zoho CRM users with the Zoho One Paid Subscription
Hi All, I have purchased a Zoho One Subscription for my company, but I need to add free Zoho CRM users into my organisation. I have tried some method and unable to do it. Can anyone help me to achive it. Thanks in advance Yours Truly Gautam 95973428
Data syncing issue with Zoho analytics
We are facing issue in data syncing from our google big query to zoho analytics, it was working since 3 years and suddenly stopped working giving reason resource not found in US location, whereas our resources are in Mumbai region since beginning, we
Multiple customers
Hello Zoho, 1. Is there any feature I can use to serve multiple customers? 2. Or do I need to buy one subscritpion to each of my customers? If so, is there a compensation plan for this option? Meaning, I'll be driving customers to Zoho and without a compensation
Where can I see a list of which Zoho apps I am subscribed to
I would like to see wether they are the free versions or paid for (not the free trials) which apps are included in Zoho One
Directions on page aren't accurate...
Hi! I'm on this page and it shows I need to go to "Directory --> Domains". But when I go to Directory, there is no option for Domains. Any ideas? Thanks! -Brian
How to point Snowflake DataPrep connection to use a particular SCHEMA
Hi - how do I set the Snowflake DataPrep connection to use a particular SCHEMA in the database? I've tried appending the schema to the database name and to the table name but not working so far. Also I am getting errors on "warehouse not active" and "user
Cannot fetch ticket info via custom function
Hello! I'm creating a custom function on a recently created department, but when i try to fetch the tickets details using the Zoho Desk API i get the following message: {"errorCode":"FORBIDDEN","message":"You are not authorized to access this resource."}
Zoho Social Account
Dear sir/madam, If I understood correctly, Zoho Social is part of the Zoho One package. I have a trial account with Zoho One (today is the last day) but Zoho Social logs in on another account. Same e-mail but I'm only given the option for a separate package.
ZOHO Marketing Automation Leads issues
Hi Guys, from some hours ago I've this problem on MA Leads Any suggestions? thanks W.
Error with Function in Recruit {"code":"4834","message":"Invalid Ticket Id"}
Trying to create a workflow in Recruit where a function updates the Candidates status. But I keep getting this error {"code":"4834","message":"Invalid Ticket Id"} Code is below cId = 52130900000xxxxxx; response = invokeurl [ url :"https://recruit.zoho.com/recruit/v2/Candidates/"
Extend Trial
Can you please extend my trial for zohoone for 1 more week. thank you
Zoho One Interface for Books - Recent Items Icon
The Zoho One interface is fantastic but there's one minor thing that constantly stops me up using it. The "recent pages" icon to show the last 10 pages is such a handy feature but it's nowhere to be seen when using the Zoho One interface. It would be
"Same as Above" Checkbox
I have a form which requires both a Billing address and a Ship To address. We have a number of clients who fill out this form on a regular basis and have expressed frustration that there is no checkbox for "Same as Above" if the billing address and shipping
Add help center users to groups before they have accepted their invite to help desk
Is there a way to add users to user groups before they have accepted their invite to the help center? I have segmented some knowledge base articles for certain customers using user groups. But I can't seem to add users to those groups until they have
Marketing Automation Segment and List Criteria
Hello Zoho Team, I personally really like what I am seeing so far as to what you have achieved with Marketing Automation. We have a small feedback - when creating Lists and Segments based on criteria, the criteria available at the moment are "is", "isn't".
Google Photos
I am hoping that my question already has a fix. I current have Google synced accounts that I want to get away from. One in particular on is Google photos. Is there any software, or 3rd parties that I can join to back my photos up straight to specifically designated file in the ZOHO cloud that's tied to Docs? Please advise... Mike
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