Autocreating many Tickets, if client sends autoreply
Hi, with subscription the invoices are automatically sent monthly. When the bill recipient is not in the office, the people often have an autoreply set in their email program. As a result, Zoho Desk is constantly creating e-mails as new tickets. The ticket
Trigger record id does not match actual record id zoho creator
Hello Community, I'm currently facing an issue with obtaining the record ID of a form created in Zoho Creator through Zoho Flow. Despite my efforts, the IDs generated by Zoho Flow do not align with the expected IDs in Zoho Creator. My objective is to
Request for Assistance with 3rd Party API Returning 500 Internal Server Error
Hello everyone, I'm encountering a persistent issue with Woocommerce Rest API that I am integrating into my application. Whenever I make a request to the API, I receive a 500 Internal Server Error response. I've checked the following: Verified the endpoint
Restored Domain - "Unable to send message;Reason:553 Relaying disallowed".
Hello Team, yesterday I restored my domain. cinqueterre.co.nz Emails are coming in, but not going out. I get the error message : "Unable to send message;Reason:553 Relaying disallowed". I looked on the community section and I found out that seems like
Email not send, getting 550 error
Hi, I'm getting 550 error while sending emails to some recipients (not all the times). Same thing but without any error Message (email not received by recipient) also happened. Here is some additional details Reporting-MTA: dns; mx.zohomail.in Arrival-Date:
Unable to send or receive email
Hi, I couldn't send or receive any mail the whole day. Pls check
Cannot receive emails
I have set everything up and have the MX records pointing only to Zoho and nothing else. I am not reciving any error message when I send an email to the zoho email address but there is nothing in my Zoho Inbox. I have several zoho users on the domain
Flow not triggering on Zoho Desk ticket status as of March 8th 2024.
Not sure what has been going on, but none of my flows are triggering for the Zoho Desk connection. I've tried turning them off and back on. I've refreshed the connection. I can run a test based on past triggers but nothing new will trigger the flow.
unable to send message reason 554 5.1.8 email outgoing blocked
Hi, I am unable to send emails. Can you please assist with this problem?
Mails are not delivering from my site
When someone fill the form and send me mail it don't come to my inbox it happened when I used cloudflare on my website.
Unable to unblock IMAP
While I was traveling IMAP was blocked for suspicious activity. Now that I've returned home, I haven't been able to unblock IMAP using the admin console. I haven't received a response from support@zohomail.com after > 24 hours. Can I get assistance with
Maximales Aufgabenlimit Ihres Tarifes erreicht
Hi, I get an error message since friday and this is definitely a mistake. Please check it on your side and set the limit frei. Thank you! Kind regards, Victoria
Excel Integration on Zoho Forms
Hi there, im trying to integrate a Form with an Excel Workbook I just created but it doesnt show on the list options. Try to clear cache and reload the list, but nothing, the Workbook doesnt show.
I was learning how to use zoho creator and went to change my organization name and now I cannott access zoho forms to create a form
Just like the titles says. This is urgent as I need this for an event tomorrow!
Can't update invoice email
Hi there, I'm trying to update our invoice email so that all invoices are sent to our ap@ email address. However when I do this and click the Update button, I receive a pop up message stating "Minimum 1 type required". (see screenshot). I'm not sure what
This product isn't ready. Avoid it.
We started a trial of Tables, because it seemed like it would fill a real need for us. We understood that it was a first-release product that would lack a lot of functionality, but we were willing to make do and use it while features got added step by
Zapier Integration on .com.au
As an Australian user, my Zoho One account, including all apps, has been put on the zoho.com.au domain. However, zoho.com.au is not an option when setting up a connection between Zoho and Zapier. Not being able to use Zapier to connect my Zoho apps creates a significant issue with a number of parts of my business. Significant enough that I may need to find other solutions if it is not resolved. I have communicated with Zapier, who advise Zoho own the integration and that it is up to Zoho to develop
Unable to retrieve WordPress post URL
Hi Zoho Support Team, I have connected Zoho Flow to our website via WordPress.org and I would like to save the data of every new post on the website to a Google spreadsheet. I'm unable to find the post URL variable (see screenshot below). Could you please
Need help with Zoho Flow
Hello, I was wondering if a Flow that im trying to create in Zoho Flow is even achievable. I would like to create a flow that warns people that their project deadline is due in 2 days. The warning would be sent to them by an automated e-mail. Kind regards,
I can't change payment subscription
I have checked all the tutorials you offer for changing my payment method for the subscription. However, I do not have the option 'subscriptions' in my account. What can I do to change my payment method? Could this be associated with the fact that I now
Zoho Flow - 'Filtered' issues
I have built a flow between Sprints and Aha - it was running successfully and still runs successful in Test mode but when turned on now 'filters' all executions. I have tried multiple changes - the trigger filter is a specific Tag which was working before
IMAP Access to Zoho Mail
Hey Folks! I am not able to send/receive IMAP messages through any mail clients on my ISP (a Canadian outfit called V-Media), using a Kasda DSL router. It affects any wired or wireless devices connected to the router. Certainly it appears to be an issue
Insights Tracking Links reported as unsafe
Hi, We are having an issue with hyperlinks within email templates. Zoho adds the tracking links where we have created hyperlinks to sections of our website and then when these are clicked within the received email users are being shown a "This site has
Unable to delete a blocked email address
I had a a list of emails that I blocked as spam. Recently I decided to clear the list. All the email addresses were deleted except for one: oqazv7lqse22ul/9fwbd/g==_1131635298216_sjodpoefeemvkdsuupqfdq==@in.constantcontact.com When I try to delete it
email is sending like a snail
Guys The email is sending very slow like a snail Anyone having the same issue?
Import Gmail Account to Zoho Mail (My domain)
Hi There I did purchase zoho mail for mydomain mail but when I try to import cloud it says to upgrade again. There is only ONE email in the account. that is mydomain mail and I want import gmails to that. I need to import Gmail mails as I told you ASAP
I cannot create groups in Projects
Please help ASAP. How do I add groups to projects as this shows: https://help.zoho.com/portal/en/kb/projects/projects/project-operations/articles/project-groups#Create_a_project_group If it is a specific level of authority in Zoho One, what status is
Agent image not showing up in Desk
Hi, the image of the Agent is not showing up in Zoho desk to the users, see screenshot. Although, there is an image added to the agents profile the privacy setting for the profile image is set to "everyone" under account settings. See screenshots attached.
Zoho outage/bug? Unable to merge documents today
Hi Is anyone else experiencing this problem? When we try to merge a document from a custom module, we get get this error "We ran into a problem while trying to initiate a Mail Merge." No explanation. Just try again later. Zoho Support has been unable
BANK NAME
Dear Team, I Couldn't find my Bank name in Zoho kindly do the needfull.
Subject: Custom Function Request - Adding a Free Item to Estimates for a Limited Time
Dear Zoho Inventory Team, I would like to request a custom function that allows me to automatically add a specific free item to estimates for a defined period. Currently, I have to manually add this item to each estimate, which is time-consuming and prone
Minutes / Hours DELAY IN ALL OUTGOING MAIL
All my outgoing mail has been lagging by minutes / hours (randomly) or sometime 12-14 hours delay. and i can receive some email as normal (receive 1-2 minute after the script sent email) It's not very certain. When will there be a problem. Some days there
SERIAL NUMBERING
I AM HAVING DIFFERENT ITEMS TO SALE B2B MOSTLY, I WANT DIFFERENT SERIES NUMBERING FOR EACH ITEM WHILE PREPARING SALE INVOICE, CREDIT NOTE & CUSTOMER DEBIT NOTE.
Yikes! All our data is gone
We have two Zoho Tables bases. One of them, Projects, contains three tables: Projects, Tasks, and Time. We set them up a few days ago and have been entering data. The system was working earlier today, although we were unable to export data (and reported
Zoho Monthly Subscription
We are a german language teaching company in nigeria and would like to make use of Zoho as our work place , however the account i created , dose not give the options for the subscription, in naira (nigerian currency) . What can i possibly do to correct
I have created the CNAME record, but it is not working
I have tried different methods, but nothing works. I have ensured the configuration is correct countless times, but it still does not work. I have tried doing an nslookup, and it does redirect, but when I try to ping, it does not reach the destination.
Sent emails for SalesInBox are not sending
I have found that sending emails to contacts from SalesInBox does not send them - the recipient does not receive them and they do not show in the sent folder. This occurs when replying to an email also. If I send direct from Gmail it does send and does
Users are able to access records in a territory that they are not a member of
Hello, I have several territories set up in our CRM. I recently ran a test to see whether users that are not members of a particular territory can access records within that territory (e.g. Accounts, Contacts, Deals), and it turns out that the users that
Handle That Pesky URL Query Parameter Facebook Automatically Adds
Whenever you post a URL on Facebook, Facebook automatically adds that pesky "?fbclid=xxxx" query parameter to the URL. When that happens to a published Zoho Writer page, Zoho cannot handle it and returns an error. This means Facebook users cannot reach
Unable to use "Review" or "Tools" tab features; Personal Dictionary not working
I have installed the Writer app on Linux, and I like everything so far, but I have an issue. All of the features under the "Review" and "Tools" tabs are faded out and I cannot click on them or use them. When I typed in a word that Zia didn't recognize,
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