OAuth token error
Hi, Im getting errors trying to generate OAuth token : curl -X POST -H 'Content-Type: application/x-www-form-urlencoded' -H 'Accept: application/json' -d 'grant_type=client_credentials&scope=Desk.tickets.CREATE&client_id=1000.xxx&client_secret=xxx' 'https://accounts.zoho.eu/oauth/v2/token'
Marketing Automation Manage List leads not found in All leads.
We have been importing leads into MA through our newsletter list, but just came to realize the leads we added through the newsletter list can't be found in the all leads overview. Any ideas on how we could sync or add them to the all leads overview? Thanks
SalesIQ not showing data in collected leads
Hello, we have implemented SalesIQ on our website and all looks OK in the SalesIQ portal. We can see all the live visitors. We are also collecting lead contact details via one of our website forms. The lead is automatically created in Zoho and also in the SalesIQ we can see details about that lead. However, there is no data from SalesIQ in the Zoho CRM itself for that particular lead. What is the reason behind this and how to solve it? Thanks! Tom
Cancel last modification
Could you please cancel, roll-back our modification on today?
New field doesnt show in Report Filter
I created a "on hold date" that gets populated when a deal stage is set to "On Hold". I want to have a weekly report sent to me every friday night with all the deals that were put on hold that week, I think the best way to do is filter by "on hold date"
Integrate form in zoho campaign
As a developer, I am currently facing challenges while integrating the Zoho campaign form into my React app. There are two methods for integrating external HTML: using JSX and dangerouslySetInnerHTML. However, despite trying both approaches, I have not
JavaScript SDK doesn't match RelatedLists REST API
I've raise a github ticket https://github.com/zoho/zohocrm-javascript-sdk-6.0/issues/4
Search Function not working
We cannot look anything up using the magnified glass or within the project to connect contact with payments etc. Please help!!
Zoho Mail - Not auto-refreshing in Chrome
Hello, I use mail.zoho.com dashboard to receive alerts for incoming mail. Up until a few days ago the mailbox was working fine and would auto-refresh new emails in realtime as they come through. However, now I can't get new messages to shoq up unless
Can't activate chat
I can't activate chat. Here is the error:
Trying to setup automation for filling up timelogs into zoho-people
Hi Team, We are licensed user of zoho desk and willing to automate timesheet filling using postman or any other client which would take input from one form or file and Add time logs and saves it for further verification and submission. I was refering
Trial: Project Status Overview Report Not Showing All Projects
We use Zoho Projects to track our teams IT projects. I'm currently evaluating Analytics to get better reporting capabilities of our projects. Unfortunately, when I run the "Project Status Overview" report, only 2 projects of the 8 projects currently open
Reply doesn't work (intermittently)
Since a while, the reply (and reply to all, edit as new) buttons don't work most of the time. The 'compose' button still works fine. The strange thing is, once in a while the buttons work perfectly well for a while. Closing and restarting the Zoho tab, the browser, or even mij computer doesn't seem to make any difference. Could you please look into this and solve it? Thank you!
Zoho report aggregate function issue
Hi, I wanted to write a formula connecting 2 tables. But currently im facing this error Alert Message Sorry, you cannot create a formula column involving columns from multiple tables. This is my formula. Can you help me with a workaround. Infact, i have
Simple math return wrong result, or I am wrong somewhere?
Guys, please see below, am I wrong somewhere?
Changing Create Time
How do I change the create-time on a job description so I can publish it? I have old job description with lots of candidates attached, that have reopened. But I can not publish them because Zoho checks and complains about the create time! Can I turn that off somewhere? Thomas.
Wrong SPF record for zoho.com and zcsend.net domains
Hi, I'm an email server administrator. Checking logs on my email server (a script automatically update, parsing spf records of well know senders, a whitelist to avoid "false positive") I noticed that there is a wrong entry in the spf record of zoho.com
Awaiting session confirmation althou being deactivated in settings
Hi there, sometimes (not always) using the zoho assist app we get to wait more than a minute until the connection gets established. Following the message displayed it seems to await confirmation from the target PC. Also visible in the sceenshot the user
Mapping Date Columns in Filters
Hi Team, I created a chart where I am tracking USD in proposals per month by their sent date, won date, and projected close date. Those dates are all fields in the proposal record. On the x axis I am using sent date. On the y axis I have a sum_if formula
Row Count Column in CRM Reports
Hi, i can't find a way to NOT display the "Row Count" Column in a report. i'm sure it must be possible though... configuration
Email Unable to Send Error
Getting this Error when I am trying to email quotes to customers in CRM. Has happened on all of them since yesterday. Am I the only one having an issue?
Zoho Creator ID is 19 digits but max integer is Zoho CRM is 18?
Integrating Zoho CRM and Creator. Want to store Creator ID in Zoho CRM record for future record updates. It seems that the max length of the Long Integer field in CRM is 18 digits whereas the ID in Creator is 19 digits. Am I missing something here? Yes,
Problem connecting Zoho to Shopify
Hello, I own a shopify store and I'm having some problems setting up so I can receive emails from my customers through my Contact Us page. I contacted Shopify and they said that everything is fine from their end, and that I should ask zoho. This his shopify's
zoho workdrive doesnt work
now workdrive is not working please review it
Zoho Notebook Pro. Troubles on Sonoma and iPadOS.
Hi 1. Macbook . Sonoma (up-to-date). Export from browser (up-to-date) stuck without any progress. What to do? Can't be stopped or re-launched. 2. iPad Pro. iPadOS (up-to-date), After creating a collection in a notebook the app continues to crash. I restarted
Emails sent to Microsoft mailbox end up in spam folder
I have set up my email with Zoho in all the correct ways. I have integrated it with WordPress and all the DNS records and everything is verified and authenticated. First, I tested it out by sending emails to a Google mailbox, which worked. Then, I tried
Mega menu advance style not honored on small screen
Hello, We use the site editor to add unique styles to our mega menu. However, when we try this on a tablet or mobile, the styles only work on the large screen, so the custom styles are ignored. This seems like a bug, and I hope you can provide a solution.
Zoho Desk slow when running custom report with large number of columns
I have a custom report with 95 columns that often refuses to load and maxes out the page memory very frequently making it almost unusable except with a lot of patience and refreshing the cache every time I try to export 2,000 rows. The report generated
telephone error'The agent cannot init a call now'' have zadarma connect
hi can anybody help me with this issue please? just setup bigin and zadarma telephone and get this error when try to make call error'The agent cannot init a call now'' have zadarma connect thanks
Using Zoho Creator Widget JS API with External Widget
Hello everyone, We are willing to use Zoho's Widget to serve an already published external website. The reason we want to use this external link inside a Zoho Widget is to use Zoho Creator Widget JS API to use Zoho itself as a data source for part of
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
have this email jack.lambert@kingwideinvestmentholdingsltd.com but I couldnt send outgoing email. Can you please help?
We can access our super admin email
The issue is we used a Gmail account to verify the super admin email at the time of getting this email. Currently, there is an issue with the Gmail account login due to which we are unable to get OTP for that account. We have domain access in case some
Error 550 5.4.6 unable to send emails
I am using the CC field to send the same email to 15 people, using the web version of Zoho Email. Is this the problem? I don't want to copy/paste the same email and I don't have a CRM. Last year we have used this account to send some automatic emails
Issue with Email Delivery - Emails Bouncing Back After Receiving Mail
Dear Zoho Mail Support Team, I hope this message finds you well. I am writing to report a recurring issue I have been experiencing with my Zoho Mail account, which is affecting my ability to communicate reliably via email. Issue Description: Recently,
No puedo recibir correos, pero si puedo enviar
El dia de ayer yo llego un correo de mailer-daemon@mail.zoho.com y desde entonces no puedo recibir correos. porfavor ayudenme a solucionar este problema. Enlace del correo.
ZMA V2 is great but...
Hello In v2 there is only Shopify or Zoho Commerce, it will be great to add Woocommerce (abandoned cart) we can't use the V2 because that features is not yes implemented, we plan to use campaigns and Zoho Marketing Automation V2 both but we can't because
ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.')
I have problem error on my web ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.') please advice
Migration of notes containing a PDF from Evernote - migrated PDF without name
If the PDF file in Evernote has some non-descript file name, oftentimes happens with downloaded PDFs that are stored somewhere as assets with random or generic names. After importing such a note into Zoho Notes, the note gets pretty much lost in Zoho
ZOHO is SLOW - excruciatingly slow 28 Mar 2024
Hello. I am busy trialing Zoho and completely blown out the water by what you offer. I am implementing it for 3 clients and a 4th in conversation but have now started worrying that I have made the wrong decision because it is insanely slow. To the point
Payoneer Sync
I can see that Zoho fixed Payoneer feed. Now the transactions are fetched successfully (it only took you a year, wow). However, there is one significant fault: deposit transactions are fetched as withdrawals and vice versa. Now, having fetched 30 lines of transactions I have to MANUALLY remove them. And then enter them the good old way that is - manually. Zoho, is there at least one thing you do the right way and not backasswards? Just curious.
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