Location Issues
Hello, I'm transferring over from Evernote and love everything so far. My only issue right now is that the location information didn't transfer over from Evernote. Is there anyway to add that manually myself? If not its definitely something I'd love to
Emails not delivered due to Mailbox Delivery restricted by policy error
I am not receiving any emails and my domain server (cloudflare) is giving me the following error from zoho "upstream (smtpin.zoho.com.) temporary error: Unknown error: transient error (452): Mailbox delivery restricted by policy error" Could you please
POP retrieval unreliable this morning
Using Tbird to get email. I have it seet to check every 5 min for new mail. It's worked fine for a couple years. This morning something has changed... it has only once successfully retrieved any mail. All other times it responds with no new messages even
Unable to add attachments to zoho mail
Hello I am getting an error message when trying to attach file to zoho mail. Can this be rectified as a matter of urgency please
Email receiving after 2 -3 hrs
I am receiving emails after 2-3hrs. from yesterday this issue is occurring.
MAIL ATTACHEMENT ISSUE
MAIL ATTACHEMENT ISSUE
Getting Some Support when things are URGENT
Do any other user have issues getting support? We have had an issue for over a week now, we have had emails and links sent sending instructions on how to rectify the situation. But we have been unable to solve the situation ourselves. I have called and
Domain zohomail.eu on blocklist
Hello, I experienced a problem when I send mail to ...@orange.fr or...@wanadoo.fr I received an error message : Diagnostic-Code: 5.1.0 rE25r0bAkxKMP Emetteur blockà ©. Invalid Sender. Your domain has been blacklisted by Abusix (https://lookup.abusix.com)
SMTP and IMAP authentication error
Hello, Since today I can neither send nor receive mails with an external e-mail client. Zoho mail in the browser works fine. Here is a log of my e-mail client (Thunderbird): services.settings: Last_modified.json konnte nicht geladen werden: TypeError:
Zoho Sites Does Not Support Language toggle on the Bar
Dear i have installed Zoho Sites and paid for the service, The software does not support having language switch icon like other CMS software. When This will be fixed?
Answering a Bigin Call on my Mobile Phone
I am sure this is going to be easy to solve, but I am truly baffled!! When a call is received and the caller selects a response on the IVR the call will ring on our computers, however, we can't figure out how to answer it on our Mobile Phones as they
Disconnects, Dropped Characters, Blank Screen, Can't Get Session Screen Back After Minimizing
Since the latest update to Zoho Assist I've been experiencing numerous issues with unexplained disconnections, dropped characters when typing on the remote machine, session screen suddenly going blank (black) and when minimizing session window it doesn't
Data sharing issues
We use Zoho CRM for our UK business however we want to add additional seats/licenses for our US clients to use. I understand this may be as simple as just purchasing additional licenses however I'm concerned about data on CRM being shared between the
Clicked on Create new invoice and the fields, Customer, Invoice number, and invoice date is in red, despite entering the info
Clicked on Create new invoice and the fields, Customer, Invoice number, and invoice date is in red, despite entering the info. Thus, I can't save and create an new invoice. Please help. Thank you!
Sending data to Zoho Flow through a webhook url
Hey there, I am currently writing the function for a custom button in Bigin. When a user presses the button, information from the contact page from which it was clicked will push from Bigin to the Zoho Flow integration through the webhook. When testing
Category and Sub-Category not mandatory on pre-created ticket
Hi, We have our support email address that is automatically forwarded to Zoho Desk so it automatically creates a ticket for each email. The issue I'm having is that these tickets can then be closed without having a Category or Sub-Category set, despite
Social Media posting from Zoho Email Campaign not working correctly
Hi there, need help with posting a campaign to social media: Company Facebook Page and Company LinkedIn Page. I just made an attempt to post to our company Facebook page and this is the post that was generated by Zoho Campaigns. I had selected an image
Issue With Immediate CRM Sync Not Working
Hi, I have a paid plan. I set up an immediate Sync between Zoho CRM and it works great the first time it syncs all the users. BUT afterwards, if we have new leads being added to Zoho CRM, none of them are transferring over to the campaign (I have waited for more than 6 hours). Likewise, if I update one of the fields in the Leads module of Zoho CRM that is set to flow over, I don't see the changes in the campaign. Yes, my SYNC is turned on. Can someone from Zoho assist in resolving this issue for
Broken Images in Email Templates
I have just created a new email template & added two images (via the image upload from my pc). These show up as broken crosses when the email is delivered. I then tested another template I had previously created, and the images are broken on that one too. Am I doing something wrong, or has something broken? Thanks
Deleted Folder
I accidentaly deleted a folder called "Newsletter" that I received emails in since I opened the account. Not sure why the emails went there rather than to mail inbox. But I need to re-establish or the possibility of those emails getting bounced back can
Zoho Creator Widget readFile API is Responding with the Outdated File (cached file)
What is the issue: - The download API is responding with an outdated version of the file (cached file). How to replicate this issue: In a form with a file input, upload a CSV file. Download the file using readFile method. Replace the file of the same
Adding Contacts via the Campaigns API
I'm trying to add contacts via the API, as talked about in https://help.zoho.com/portal/en/community/topic/how-to-update-leads-custom-field-via-the-api. The result is this: {code=2006, message=Contact belongs to Do-not-mail registry., version=1.1, uri=/api/v1.1/json/listsubscribe,
Flow Connection Authorization Started Failing
Received an email from Flow that flows are being turned off due to "the trigger has encountered an authentication error". Went to Flow to try and reauthenticate and while it goes through the first few authentication steps it never seems to complete. When
Forms don't print page breaks.
I have a form set up that has 6 pages, each page separated using the page break field. Each page contains information for different clients that would be worked with on a single day in a group setting so there is a need for all the information to be entered into the same form, but with each page printed separately when I use the print function. This is not the case though. When I go to print the entries for this form it just prints them all as one continuous form with no regard to the page breaks.
E-mails are not delivered to Oulook: ERROR_CODE :550, ERROR_CODE :5.7.1
Hello, E-mails are not delivered to outlook addresses. Here is an example message from delivery software: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. drezhko@outlook.com, ERROR_CODE :550, ERROR_CODE :5.7.1 Unfortunately, messages from [31.186.226.248] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).
Can not access super Admin Mail, Super Admin mail device lost
Our Zoho super admin mail, auth device is lost and we can't purchase our annual fees for domain. We can't use most of our emails. So, we'd like to change our super admin mail to my mail.
Unable to remove AD integration in Zoho Online Password Manager
When trying to delete the AD integration that is configured I get the error messes "Unable to process your request, Try later".
No Channel Section is seen in Zoho Cliq Android App whereas Channel Section can be seen in IOS Application
Is the Zoho Cliq Android Application supported Channel Section in Mobile App,as i could not see channel section in the Mobile Application
Is Channel Section not included in Zoho Cliq Android Mobile Application?
I have downloaded the Zoho Cliq Andriod Zoho Cliq Application,but i could not see the channel section in the Mobile Application as IOS Mobile Application includes Channel Section
How to retain Currency formatting in the concatenated the column
Hi Support Team, I would like to keep the Thousand Separator for the " Refund Amt" column. This " Refund Amt" column has been concatenated with the "Bill no" Column. The Table is generated via SQL Query. SELECT DISTINCT (VC."Vendor Credit Number") as
I don't receive CRM notifications by mail
Hi, I have a problem with some users in my organization. All users receive an email notification when a task is assigned to you or you are mentioned in a ZohoCRM comment (image). These users do not receive this notification by email. I have checked the
DOMAIN MANAGER manage.opensrs.net NOT COMPATIBLE WITH ZOHO
HELP ME Please please someone help me!! There are NO FIELDS IN manage.opensrs.net for Ahost and CNames! Just need nameserver. I also have a domain authorization code for ZOHO... no field/place for that in ZOHO.. I just want to publish my website. I paid 20$ to Vista Print for my domain and $10 to GoDaddy and $50 to ZOHO for the website and I HAVE NOTHING TO SHOW FOR IT. I just want to cry!! And to make matters worse.. ZOHO has NO real people to talk to....
Zoho Vault API: Create Secret ERROR 500
We are unable to create new secret with api as defined on documentation: https://www.zoho.com/vault/api/#create-a-new-secret The response is always: Sorry, we are unable to process your request. Please try again The json is: { "secretname": "Sample 1",
Problemas de sincronización de Zoho
Cuando el cliente se da de alta en Zoho Survey la información que ingresa no se sincroniza con Zoho CRM, ya hay varios clientes que se tienen que hacer de manera manual, urge de favor su ayuda para la pronta solución de este problema. Quedo atenta.
Inbox not automatically updating
Hello! I am a technician who is looking for some guidance on an issue I am experiencing with a few users. It seems that emails are sending and receiving just fine, no hang ups or major delays, but the inbox folder is not updating whenever a new email
Prefill "field_data" on Zoho Sign not populating
I'm trying to prefill some information from CRM Plus into a template using the zoho sign deluge task but for some reason, the data passed into the "field_data" object doesn't prefill the form. A few notes I've confirmed that the function is successfully
Unable to execute Sales Order Cycle - Android Zoho Inventory App
While testing the Zoho Inventory APP in Android, I have the following issue. I have setup automation of the Sales Order creation. This would allow a sales order cycle to be triggered on a save and confirm of a sales order. The option works fine using
Sender name now including quotation marks?
Hi -- I think this a relatively new issue but now when I send an email the recipient receives my email and my name and the sender is in quotation marks. When the person receives my message the sender is "John Doe" instead of just John Doe -- any way on
zoho.com is not accessible
Hi Zoho Team, I would like to seek for your assistance for one of our branch cannot access the zoho. May you help us on resolving this issue. Thank you!
The new Reports are a mess (AGAIN)
Posting here so others can be aware, and just in case others aren't experiencing similar issues. Zoho rolled out a similar reporting update over a year ago and pulled it after many complaints. It's been forced on us again and I'm seeing many of the same
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