Timeout in invoke URL SOAP request
I have a quite big XML to send through a SOAP request. Initially, this works fine when starting small (30 orderlines instead of 100 orderlines) but when scaling up, I get a timeout because the timeout limit of the API call is 40 seconds in Zoho deluge.
Including addresses in contacts API
When I invoke the Zoho Books API to retrieve a specific contact (https://books.zoho.com/api/v3/contacts/2888473000000074161) the response is a single contact with all details including billing_address, shipping_address, etc. When I retrieve all contacts
Change admin for ZOHO
Hello ZOHO support, **Urgent Help Needed** We have a super-user account for our organization (ZOHO) that is no longer with the company and we need to reassign the privilege(s) We are unable to reset the password for this user as there appears to be an
company name display
i want to display holidayys.com instead of Holidayys.Com and also want to add company logo instead of the bulding icon
How to
Hi, I am rather new at Zoho Webinar. I would like to know if it is possible to play music during a webinar broadcast with spotify. Thank you.
How to change billing cycle
Hello, Can you please change the billing cycle from Monthly to Yearly for the below subscription? Subscription ID- RPCW2004213356704
Can't Print Zoho Calendar
Hello. Just started using Zoho Calendar. When I try to print it, new TAB opens up with its url: "about:blank#blocked" and nothing happens. Disabled AdBlock, disabled popup in chrome blocking but nothing worked. How can I print the calendar? Thanks!
Inbox not in sync between web client and Android e-mail
I've been using Zoho Mail for about 3 months and my web client inbox has never matched the inbox of my Androd e-mail client (stock app). What I've noticed is that if I archive an e-mail in the web client, it's often still visible in my Android inbox. The only way to synchronize the inboxes is to remove the Zoho account in Android and then re-configure it. Has anyone else encountered this issue? Additional details: Using Exchange account in Android. Sync frequency set to Automatic (Push) in Android.
Account not approved | No reply from Support | Terrible Experience
Hello, It's been a week now, and my zeptomail account is still not approved. I have submitted all required KYC documents but still have not been approved and no one replies to my emails, they simply close my ticket without replying. I am having a terrible
API for Zoho CRM "Make this an online meeting" option
Zoho CRM offers a great feature when "manually" creating a meeting to select a checkbox "Make this an online meeting" and if you have a virtual platform setup in CRM (e.g., Zoom), the CRM will create a meeting in Zoom and send the meeting info (and virtual
Messages are not deleted from server in the time period specified by Thunderbird, cannot manually move them into the local folder
My set-up: Thunderbird 115 POP3 mode Unified Folder view, Global Inbox: why can I not move messages from a Zoho Mail Lite account to my local folders when I can do so with Gmail IMAP messages? ZML settings: POP3 and IMAP enabled, enabled auto delete messages.
verificación Dominio
Hola, estoy tratando de verificar mi dominio es .com.ar y me dice que el nombre de host es invalido. Me pueden ayudar? Saludos!
Can not add 2nd user of my email
i try to add another 2 users in my email,but can not work. i am using admin account and only one user linked in my account.
Problemas en el envió de correo
Hola, junto con saludar, quisiera que me puedan ayudar a solucionar un inconveniente que tengo al enviar correos, tengo mi cuenta configurada en el Computador y en mi Iphone, pero el problema radica en el PC, redacto el correo y al momento de enviarlo
Notebook Web Clipper problems
Images not saved. Pages/Articles saved with Notebook Web Clipper (Chrome) have grey blocks instead of most of the images. Even though, the Reading View before clipping shows them correctly. Tried a dozen different sites -- all the same. Having to sign in everytime. Everytime after quitting Chrome and reopening, Webclipper asks to sign in again. Can't sign in to Webclipper in Safari. After choosing email+password or Google credentials, Zoho page returns "Scope details incorrect" error. Haven't tried
Lead conversion mapping - You do not have sufficient permissions to perform this operation. Contact your administrator.
Hello, I've been trying to update the Lead Conversion Mapping on the CRM but even with an Admin or Super Admin profile I can't. I always get the same error message (attached). I've looked into the Profile and Users permissions and it is all On. How can
Whatsapp Template Authentication Message category is missing
Hello, We are trying to connect our Whatsapp business account with Zoho forms in order to automate our business process. The first message we need to send is an OTP, so we need to create a message template and connect it to the form and our API. Yet In
Unable to migrate from Front
I'm trying to migrate from front, the migration tool worked for 2 mailboxes but, for the others I tried several times without success. Th tool say migration done without error but there are not any email in teaminbox
Facebook will not take the short link
this is the message i get when i try to publish to Facebook know it worked before i just publish two other link two and know i getting this issue NC Prep Photos: The URL in the post has been marked as spam by Facebook. Either remove the URL or try shortening
Lead not generated on form submission
We just launched our site and changed from the staging environment to live, and now form submissions are no longer generating leads. I have tried everything listed on this similar help topic without success. https://help.zoho.com/portal/en/kb/crm/faqs/sales-force-automation/lead-management/articles/why-are-leads-captured-through-web-forms-not-visible-under-leads-tab
CRM Forecast Total Target does not update and is always 0.
Hello! I've noticed that the Total Target, Total Achivement and Overall Gap sections of a Forecast in Zoho CRM are always empty, even though i have filled targets in the forecast. Why is it not updating? Could it be a bug or something? I have attached
Unable to attach email
I have a problem when I attach an email to a Deal, it's not showing when in this list of emails attached to this deal. This affect only imap emails. Here when I select the list of all emails associated with the contact, you can see, one email is attached
Render JS Script on specific location
Hi, I'm trying to add a countdown timer with this JS script : <script> // Set the date we're counting down to var countDownDate = new Date("Mar 31, 2024 00:00:00").getTime(); // Update the count down every 1 second var x = setInterval(function() { //
Error when saving Canvas Design "Data loading is still in progress. Please save the view once it is complete"
Hi I'm trying to save a canvas view but I keep getting the error message "Data loading is still in progress. Please save the view once it is complete". I've waited, reloaded, rebooted, cleared cache and still get the same message. Any help please? Thanks
recordCursor not updating in V2 Bulk read download/result endpoint
Hello- I'm making calls to the V2 API using the bulk read on a report that's got over 1 million records in it. I'm able to successfully request, check status and download the first batch of records. The response object header in the first batch comes
Fetch Contact removing trigger values
Hi all, I have a Flow set up that connects Elementor Forms with Zoho CRM. I have also set up Google Ads tracking between Ads and CRM. Because you can only input a value to the GCLID field on create, I had to amend my flow to check for a record's existence
Sent e-mail dissapearing
Hi, using Zoho e-mail web client (https://mail.zoho.com) and paid version! For some reason sent e-mail folder shows only for past ca 6 months, not older. This is crucially important, where have the e-mails gone?
CRITICAL [ ! ] Zoho apps do not load / not usable EU
Hello, we experience massive limitations in terms of accessibility (load times) when Zoho apps are opened. The load times are so long that it is not possible to use the apps. These limitations apply to all apps. I am asking for urgent assistance. Thank
Can't send emails due to unusual activity?
Hi, am I blocked from sending emails? Just getting back started using my email through Zoho and can't seem to send any emails now keep getting this blocked from sending due to unusual activity message. Can this be resolved?
Responses To My Survey Are Not Being Collected
For some reason, the responses of at least one person who responded to my survey were not collected! I sent the survey to at least 10 people today (at least six of whom I am trying to gain as new clients) - so far, I've logged about 22 visits to my survey and only four responses - I know the number should be at least five (because I have had five people confirm they filled it out). Help! I need the data from my survey for a presentation on Thursday the 31st and have already sent a Help Request!
Add to Outlook Button Not Working
Hi In the confirmation email for appointments booked when a client clicks the add to outlook button instead of adding the appointment to their outlook calendar it takes them to microsoft to download outlook. I cant find any settings I need to amend to
Rule and Custom Function Help
Hoping to get some help on my idea with our ticket creation. We currently have our own support email that receives numerous requests from end users. There are certain requests that I will be forwarding to our Zoho Desk email and a ticket is automatically
Getting Duplicate record for only one value in label generator
Hello all, We have created a Label generator in Zoho Creator. The problem we are facing is a duplicate of a record for generating one label. If I have more than one label I won't get duplicate records. I want one record with one label to be generated.
VERIFICAÇÃO TOP
Boa tarde estou adicionando o número +5565992668666 mas o código não esta chegando no sms conforme deveria para realizar a autenticação
Zoho Help desk down
Hi support team, May we ask for estimated up time for Zoho help desk portals? One of our departments that has a separate help portal is not up Please see the screenshot of error below for reference Tried to check on your status page however it seems this
Tags on Notes (PC) don't sync with Tags on Notes (Android)
So the other day I migrated most of my notes and all my tags from Evernote and it synced almost everything with some inconsistencies. For some reason, all my notes that had tags synced properly on PC, but for some reason on Android, some of my notes have
Cannot view PDF attachments
I cannot view any PDF attachments in my notes. I am getting an error message "docs.zoho.com refused to connect," Please advise. Thanks.
Assistance Needed for Password Reset and MFA Issue
I accidentally deleted my authenticator app and forgot my password. Now, when attempting to reset the password and after receiving the email OTP, it is requesting the MFA OTP, which I cannot provide. How can I proceed through this stage? Your assistance
ZohoONE (EU - datacenter): Zoho CRM / Phonebridge / Yeastar S100
Dear friends in suffering from missing support by Zoho One, I hope someone here has an idea, why ZOHO ONE / Yeastar S100 integration doesn't work properly, and how to solve this. Sorry Phonebridge Support that I make this now public, but since I haven't
Not working in Windows 11 when laptop lid is closed
Hello, I am trying to use Assist Unattended to access a laptop, using Windows 11, whose lid is closed. The power settings are set to "Do Nothing" when it's closed, but I can't control anything. The mouse doesn't work, the keyboard doesn't work, and sending
Next Page